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InterContinental Suites Hotel Cleveland, an IHG Hotel

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Traveler (110)
Room & Suite (209)
Videos (1)
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About

#6 of 36 hotels in Cleveland
Location
4.6
Cleanliness
4.6
Service
4.4
Value
4.2
Travelers' Choice
GreenLeaders Bronze level
Ideally situated on the world-renowned Cleveland Clinic campus, our stylish hotel - designed for longer stays - features plush suites with separate living areas and skyline views. Thoughtful amenities, like purified air systems and complimentary transfers to and from the clinic, enhance the wellness experience. Indulge in seasonally inspired dishes from our signature restaurant, C2, one of Cleveland's top dining venues, or see the latest exhibition at The Cleveland Museum of Art.
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Property amenities
Valet parking
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Bar / lounge
Free shuttle or taxi services
Business Center with Internet Access
Conference facilities
Baggage storage
Wifi
Restaurant
Breakfast available
Complimentary Instant Coffee
Complimentary tea
Happy hour
Outdoor dining area
Special diet menus
Wine / champagne
Banquet room
Meeting rooms
Concierge
Currency exchange
Gift shop
Newspaper
Non-smoking hotel
ATM on site
Doorperson
24-hour check-in
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Self-serve laundry
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Room features
Allergy-free room
Blackout curtains
Air conditioning
Desk
Microwave
Cable / satellite TV
Sofa bed
Bath / shower
Bathrobes
Housekeeping
Interconnected rooms available
Room service
Safe
Seating area
Separate living room
Sofa
Telephone
Wardrobe / closet
Iron
Private bathrooms
Wake-up service / alarm clock
Refrigerator
Flatscreen TV
On-demand movies
Radio
iPod docking station
Complimentary toiletries
Hair dryer
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Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
4.0 of 5 stars
HOTEL STYLE
Modern
Green
Languages Spoken
English, French, Spanish, Arabic
Hotel links
Special Offer:Book Direct & Save with IHG One Rewards
4.5
4.5 of 5 bubbles1,233 reviews
Reviews Summary
This summary was created by AI, based on recent reviews.
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The InterContinental Suites Hotel Cleveland earns praise for its cleanliness and helpful staff, with guests appreciating the spotless rooms and attentive service. The hotel's amenities, like the kitchenettes, contribute to a comfortable stay, though some may find the lack of a free breakfast and airport shuttle less than ideal. While the gym is modest, it's kept in good condition. Opinions on value and room quality vary, as some visitors mention the need for updates and feel the hotel could offer more for the price.
Atmosphere
Inviting
Rooms
Dated
Value
Expensive
Cleanliness
Meticulous
Service
Helpful
Amenities
Satisfactory
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1,233Review20Q+A100Room tips
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Hadeel A wrote a review Yesterday
1 contribution
We stayed in a one bedroom suite that has 2 double beds and a living area. The rooms are large, the bathroom is huge, mostly clean except we found a sock from a previous guest by the bed. The beds were comfortable and room was quiet. I’d definitely stay here again.
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Date of stay: April 2024Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Cheryl D wrote a review May 2023
Poland, Ohio3 contributions1 helpful vote
Hotel's Favorite
Sanders Hines checked me into a georgious room. For a much needed rest and relaxation. My husband is fighting stage 4 lung cancer, and unexpectedly he was sent to ER with complications. I just stopped by to see if I could stay for the night and maybe 2 as we live almost 2 hrs away. Sanders was wonderful taking special care of my needs. Later that same day my daughter called in she spoke to Sanders and he helped her with ordering a bottle of wine and a cheese plate. It was a wonderful surprise. Upon getting to my room after 9pm I was unable to open the bottle of wine (I was just strong enough to open it) I called the concierge. I informed her of my situation she was so gracious to come to my room and opened the bottle. SUCH AN AWESOME HOTEL. Thank you so much Sanders and my concierge for making me feel better.
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Date of stay: May 2023
Value
Location
Service
Trip type: Traveled solo
Room Tip: Excellent staff.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Lou S wrote a review Apr 13
1 contribution
Very nice hotel in a convenient area. Good restaurant and staff is very friendly. Easy to drive to various locations in Cleveland from the hotel, including the Case Western and "Little Italy" areas. Located very close to Cleveland Clinic facilities and has a shuttle for transportation.
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Date of stay: April 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Deborah N wrote a review Apr 7
1 contribution
This is a great hotel to stay out and visiting the Cleveland clinic or having a loved one in the Cleveland clinic. This is my second stay here. Everything is top-notch and you can’t get any closer. There is a shuttle that I took a few times during snow storms, but the walk is short and very pleasant.
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Date of stay: April 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Traveled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from General Manager, General Manager at InterContinental Suites Hotel Cleveland, an IHG Hotel
Responded 6 days ago
Dear Deborah N, It's always a pleasure hearing from our guests. We're glad our proximity to the clinic was ideal for your trip and that you appreciated the shuttle. The next time you're in the area, please come see us again at InterContinental Suites Hotel Cleveland! Warm Regards, Julie Brown Cluster Hotel Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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DGFoster wrote a review Apr 5
Louisville, Kentucky8 contributions1 helpful vote
Staff were friendly and helpful. Room accommodations were perfect. I like the soap, shampoo and lotion dispensers better than the small bottles-less waste! Bed was very comfortable and room service was on time for breakfast. The shuttle service to Cleveland Clinic and back made the day less stressful for us.
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Date of stay: April 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from General Manager, General Manager at InterContinental Suites Hotel Cleveland, an IHG Hotel
Responded 1 week ago
Dear DGFoster, Thank you so much for taking the time to share your thoughts on your recent visit. Our team is committed to providing high-quality guest service, and we’re thrilled to hear that we made a good impression on you. Additionally, we are delighted you were comfortable during your stay, and we appreciate you mentioning our great amenities and convenient shuttle service. It was truly a pleasure having you here, and we hope you return soon. Warm Regards, Julie Brown Cluster Hotel Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Tracy wrote a review Apr 5
Silver Spring, Maryland2 contributions
The room was spacious. I did have a little trouble with the sinks clogging and the heat was already switched off but the bed was very comfortable. I was disappointed that there was only a tub/ shower combo, not a walk-in shower. But the water pressure was perfect.
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Date of stay: April 2024Trip type: Traveled on business
Room Tip: Valet parking was $24/day with in and out privileges. However the valet needed at minimum 15...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from General Manager, General Manager at InterContinental Suites Hotel Cleveland, an IHG Hotel
Responded 1 week ago
Dear Tracy, Thank you for providing a review of your stay at InterContinental Suites Hotel Cleveland. We are delighted to know that you found our room spacious and beds comfortable. Your feedback on the sinks will be passed on to maintenance. We hope you will join us again in the future. Warm Regards, Julie Brown Cluster Hotel Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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April B wrote a review Apr 3
2 contributions
Comfy beds, very nice restaurant and bar, friendly hosts from check in , valet, servers and even maintenance... ya we called maintenance because our room was unusually warm.. and we could t find the cool button.. turns out they control when the air gets turned on. I'm middle aged and it was too warm for me but the maintenance man brought us a fan... I managed. I hope they get this corrected in the future.
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Date of stay: April 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from General Manager, General Manager at InterContinental Suites Hotel Cleveland, an IHG Hotel
Responded 1 week ago
Thank you for staying with us during your time in Cleveland. We are delighted you were comfortable during your stay, and we appreciate you mentioning our hospitable team and excellent amenities. That said, we regret any inconvenience caused by our climate control system. Your feedback will be shared internally for further consideration, as guest comfort is of the utmost importance to us. It was a pleasure having you here, and we hope you return soon. Warm Regards, Julie Brown Cluster Hotel Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Jay A wrote a review Mar 2024
1 contribution
It was a medical reason which took me to Cleveland Clinic Foundation for my coronary artery bypass cardiac surgery. We stayed at this place for two weeks, very clean and well maintained facility the peoplevery receptive people who are out there to make sure you stay is comfortable. After my bypass surgery when I was discharged back to my original suite, I found it difficult to climb on the bed. In the middle of the night they sent the service crew to lower the height of the bed and next morning. Another service crew came and put a support board between the base of the mattress and the springboard. They went extra mile to make sure I was comfortable recovering from the surgery. People are very serviceable, friendly, kind, and courteous.
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Date of stay: March 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from General Manager, General Manager at InterContinental Suites Hotel Cleveland, an IHG Hotel
Responded 1 week ago
Dear Jay A, Thank you for choosing the InterContinental Suites Hotel Cleveland. We are grateful to have provided you with a comfortable stay during such an important time. Your commendation for our team's efforts to accommodate your needs is highly appreciated. Ensuring the comfort of our guests, especially during the recovery period, is a top priority for us. We look forward to welcoming you back and hope that you continue to recover and feel comfortable. Warm Regards, Julie Brown Cluster Hotel Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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John R wrote a review Mar 2024
College Park, Maryland2 contributions
A nice hotel close to the Cleveland Clinic. Fair warning that there is NOTHING other than the CC in the area. Not much food, not even much fast food. Nowhere to go within walking distance either, other than the CC. So resign yourself to ordering in, driving to another area for restaurants, or overpaying for decent not great food at the hotel restaurant. Another oddity is the onsite CC sleep lab, which makes the hotel seem even more like an extension of the clinic. All rooms (I think) are suites, and the service is good. Comfy mattresses, if a bit worn
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Date of stay: March 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from General Manager, General Manager at InterContinental Suites Hotel Cleveland, an IHG Hotel
Responded 1 week ago
Thank you for your feedback! We appreciate your input about our location and dining and your kind words about our top-notch service. It's great to know you had an overall positive experience. It would be wonderful to welcome you back anytime. Warm Regards, Julie Brown Cluster Hotel Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Kandy H wrote a review Mar 2024
1 contribution
I have traveled to Cleveland Clinic multiple times due to my fathers illness and have stayed at the Intercontinental many times. The service is wonderful from all employees and extra kudo's go to Laura in the bar. She helped create an atmosphere of comfort during some difficult times.
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Date of stay: March 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from General Manager, General Manager at InterContinental Suites Hotel Cleveland, an IHG Hotel
Responded 1 week ago
Dear Kandy, Thank you for your review of InterContinental Suites Hotel Cleveland. Our team takes great pride in providing excellent service, so they'll be honored to receive your compliments. Please know we're sending you best wishes during this tough time, and we're always happy to host you! Warm Regards, Julie Brown Cluster Hotel Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
$192 - $246 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
intercontinental hotel cleveland, intercontinental cleveland
FORMERLY KNOWN AS
InterContinental Suites Cleveland
LOCATION
United StatesOhioCleveland
NUMBER OF ROOMS
162
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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INTERCONTINENTAL SUITES HOTEL CLEVELAND, AN IHG HOTEL $200 ($̶2̶8̶9̶) - Updated 2024 Prices & Reviews - Ohio

Frequently Asked Questions about InterContinental Suites Hotel Cleveland, an IHG Hotel
Which popular attractions are close to InterContinental Suites Hotel Cleveland, an IHG Hotel?
Nearby attractions include Karamu House (0.6 miles), Maltz Performing Arts Center (0.6 miles), and The Temple Tifereth Israel (0.6 miles).
What are some of the property amenities at InterContinental Suites Hotel Cleveland, an IHG Hotel?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
Which room amenities are available at InterContinental Suites Hotel Cleveland, an IHG Hotel?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at InterContinental Suites Hotel Cleveland, an IHG Hotel?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at InterContinental Suites Hotel Cleveland, an IHG Hotel?
Yes, valet parking is available to guests.
What are some restaurants close to InterContinental Suites Hotel Cleveland, an IHG Hotel?
Conveniently located restaurants include Table 45, The Canopy Mediterranean Grill, and Urban Kitchen.
Are there opportunities to exercise at InterContinental Suites Hotel Cleveland, an IHG Hotel?
Yes, guests have access to a fitness center during their stay.
Are any cleaning services offered at InterContinental Suites Hotel Cleveland, an IHG Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Does InterContinental Suites Hotel Cleveland, an IHG Hotel offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Which languages are spoken by the staff at InterContinental Suites Hotel Cleveland, an IHG Hotel?
The staff speaks multiple languages, including English, Spanish, French, and Arabic.
Are there any historical sites close to InterContinental Suites Hotel Cleveland, an IHG Hotel?
Many travelers enjoy visiting USS Cod Submarine Memorial (3.6 miles), Heinen's Downtown (3.2 miles), and West Side Market (4.2 miles).