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InterContinental Suites Hotel Cleveland, an IHG Hotel

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8800 Euclid Avenue, Cleveland, OH 44106
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Traveler (106)
Room & Suite (207)
Dining (22)
What is Travelers’ Choice?
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.

About

#3 of 40 hotels in Cleveland
Location
4.6
Cleanliness
4.6
Service
4.4
Value
4.2
Travelers' Choice
GreenLeaders Bronze level
Blending together contemporary design with everyday comfort, InterContinental® Suites Cleveland provides amenity-rich suites and on-site restaurants so you can make the most of your time in Cleveland. Conveniently situated in Midtown Cleveland, guests staying at our luxury hotel suites near the Cleveland Clinic Main Campus will be just minutes from the Cleveland Museum of Art and Great Lakes Science Center.
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Property amenities
Valet parking
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Bar / lounge
Business Center with Internet Access
Conference facilities
Baggage storage
Concierge
Wifi
Restaurant
Breakfast available
Complimentary Instant Coffee
Complimentary tea
Happy hour
Outdoor dining area
Special diet menus
Wine / champagne
Banquet room
Meeting rooms
Currency exchange
Gift shop
Newspaper
Non-smoking hotel
ATM on site
Doorperson
24-hour check-in
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Self-serve laundry
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Room features
Allergy-free room
Blackout curtains
Air conditioning
Desk
Microwave
Cable / satellite TV
Sofa bed
Bath / shower
Bathrobes
Housekeeping
Interconnected rooms available
Room service
Safe
Seating area
Separate living room
Sofa
Telephone
Wardrobe / closet
Iron
Private bathrooms
Wake-up service / alarm clock
Refrigerator
Flatscreen TV
On-demand movies
Radio
iPod docking station
Complimentary toiletries
Hair dryer
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Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Modern
Green
Languages Spoken
English, French, Spanish, Arabic
1191Reviews17Q+A100Room tips
Traveler rating
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  • 41
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Popular mentions
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Most Recent
Palm249 wrote a review Oct 2022
Fort Myers, Florida5 contributions1 helpful vote
Stayed at Suites from 10 16 through 10 19. Exceptionally convenient to Cleveland Clinic Hospital. Staff was especially accommodating including Josh and Yolanda who also greeted us with a smile and facilitated a number of special requests. Rooms very generous in size and clean. Breakfast was included in our rate. It offered a number of hot and cold dishes. There was free transportation on the Cleveland Clinic campus.
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Date of stay: October 2022
Location
Cleanliness
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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FrequentFlier11430 wrote a review Sep 2022
1 contribution1 helpful vote
+1
We thought this would be more luxurious, but that must be reserved for the downtown location. Checkin was easy and the desk attendant was fantastic. Room could benefit from some TLC. Stains and splatters on the walls. Frayed carpet. Disgusting stains on chairs. Door for freezer compartment was missing. Most annoying was the fact that all the sinks and bathtub had very slow drains and backed up. At least the bed was comfortable. The Hotels Tonight app classified this property as “Luxe”. Nope!
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Date of stay: September 2022Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Response from IHG Service, Owner at InterContinental Suites Hotel Cleveland, an IHG Hotel
Responded Oct 19, 2022
Hi FrequentFlier11430, Thank you for sharing your experience at the InterContinental Suites Hotel Cleveland. Our goal is to provide superior service and accommodations consistently. I am sorry for the conditions you encountered during your stay. I have shared your comments with the hotel management. I know they appreciate you sharing your experience. I am confident steps will be taken to improve our guest satisfaction. Many thanks for your feedback. We hope to see you again and make your stay better than your last. Sincerely, Connie D Case Manager IHGService
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
577shawnw wrote a review Aug 2022
Chicago, Illinois3 contributions
Our room was large and clean. Very much a small apartment! The staff was just great! Not only did they take care of our needs, but also followed up to make sure we were satisfied. Will be staying here again!
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Review collected in partnership with this hotel
Date of stay: August 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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jenny51834 wrote a review Aug 2022
Lexington, Massachusetts19 contributions4 helpful votes
This is really a 4.5 star review. Room was clean, large and well appointed. Staff was friendly and accommodating. Room service available (a find in this post-covid time). Knocking down to 4 because there was no housekeeping and no way to indicate it was needed/wanted. I don’t need my bed made but I would like towels refreshed and a check on toilet paper. Or put more towels and extra tp and tissues in the room. On a covid note, while hotel claims masking is mandatory and staff were wearing at all times, nobody was enforcing for guests.
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Date of stay: August 2022Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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WODBicyclist wrote a review Aug 2022
Ashburn, Virginia4 contributions
Hotel is conveniently located next to the Cleveland Clinic campus, which was the purpose of my stay. The hotel staff were friendly, courteous, knowledgeable, timely, and respectful. The king size suite was more than adequate for me and could easily handle two adults. The room was very clean, no insects, no odors, and no cobwebs or dust bunnies. The restaurant staff were courteous and timely, and exhibited an adequate knowledge of the menu choices, including preparation. The menu choices offered a good value of quality and price. All in all, I would recommend this hotel to anyone that is need of lodging services while visiting the Cleveland Clinic.
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Review collected in partnership with this hotel
Date of stay: August 2022
Value
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Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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mamaz00 wrote a review Aug 2022
Doha, Qatar1 contribution2 helpful votes
The hotel staff were so friendly, but the bad experience in the service like room got cleaned every 4 days of stay and keep room un attended as we have a sick person. On the check we were 2 guests and found that there is only one set of toilettes and no water at all only on the arrival, the net were good in some places but the coverage was not good enough even upgrading they made recently
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Review collected in partnership with this hotel
Date of stay: August 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Response from IHG Service, Owner at InterContinental Suites Hotel Cleveland, an IHG Hotel
Responded Sep 14, 2022
Hi mamaz00, I thank you for staying and patronage. InterContinental Suites Hotel, Cleveland is one of our great locations that provide a quality stay in an environment that you can call your home away from home. I read your message and am sorry that your stay was less than perfect. I forwarded your comment to our managers and took action to prevent this from happening again. I invite you to come and stay with us on your next trip, so you can see the new changes. With appreciation, Oscar C. Case Manager IHGService
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Mark M wrote a review Aug 2022
Columbus, Ohio21 contributions8 helpful votes
My occasion to stay was for an appointment at the Cleveland Clinic. The location is very convenient. There is a complimentary shuttle service to the clinic, but it was so close that I chose to walk (maybe 2 -3 blocks to the heart hospital. Weather was great and I enjoyed the walk. The staff was super friendly from check in to check out. When I left in the morning to walk to my appointment they made sure that I knew where I was going. Staff was all wearing masks due to Covid risks, but you could tell that they were still smiling through their masks. So kind and helpful!
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Review collected in partnership with this hotel
Date of stay: August 2022
Value
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Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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eamorgan wrote a review Aug 2022
Shelton, Connecticut83 contributions35 helpful votes
I was here for a convention. It is located directly across from the Cleveland Clinic. My room was spacious; the bathroom had both a shower and a tub. I was able to eat at one of the restaurants and the food was very good. The drinks even better. Staff was friendly and accomodating. If someone wanted to see any of the attractions in the area, you will have to use a taxi or rideshare service.
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Date of stay: June 2022
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Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Mobile398103 wrote a review Aug 2022
2 contributions
Based on how this property presents itself online I expected a newer property with obvious wellness touches. This hotel is the same as any standard hotel and is in need of some upkeep in the room unoccupied. In retrospect I wish I had stayed at the Holiday Inn next door and saved a few dollars.
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Review collected in partnership with this hotel
Date of stay: August 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from IHG Service, Owner at InterContinental Suites Hotel Cleveland, an IHG Hotel
Responded Sep 6, 2022
Hi Mobile398103, I thank you for your stay and patronage. InterContinental Suites Hotel Cleveland is one of our great locations that provide a quality stay in an environment for all the family. I read your message and am sorry that your stay was less than perfect. I forwarded your comment to our managers and took action to prevent this from happening again. I invite you to come and stay with us on your next trip so you can see the new changes. With appreciation, Oscar C. Case Manager IHGService
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
tammiemoyer2022 wrote a review Jul 2022
1 contribution
We are patients at Cleveland Clinic and make two trips per year. We found this wonderful hotel after staying at another location and found it to be everything we needed as patients. It has a mini frig, microwave and a laundry area if needed. The work out room was great when our trip was extended for 5 days! The service was great and our meals at the restaurant were delicious. Everyone was welcoming and kind. We're not staying anywhere else!
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Review collected in partnership with this hotel
Date of stay: July 2022
Value
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Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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PRICE RANGE
$214 - $245 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
intercontinental hotel cleveland, intercontinental cleveland
FORMERLY KNOWN AS
InterContinental Suites Cleveland
LOCATION
United StatesOhioCleveland
NUMBER OF ROOMS
162
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INTERCONTINENTAL SUITES HOTEL CLEVELAND, AN IHG HOTEL $180 ($̶2̶3̶8̶) - Updated 2022 Prices & Reviews - Ohio

Frequently Asked Questions about InterContinental Suites Hotel Cleveland, an IHG Hotel
Which popular attractions are close to InterContinental Suites Hotel Cleveland, an IHG Hotel?
Nearby attractions include Maltz Performing Arts Center (0.6 miles), The Temple Tifereth Israel (0.6 miles), and Karamu House (0.6 miles).
What are some of the property amenities at InterContinental Suites Hotel Cleveland, an IHG Hotel?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
Which room amenities are available at InterContinental Suites Hotel Cleveland, an IHG Hotel?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at InterContinental Suites Hotel Cleveland, an IHG Hotel?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at InterContinental Suites Hotel Cleveland, an IHG Hotel?
Yes, valet parking is available to guests.
What are some restaurants close to InterContinental Suites Hotel Cleveland, an IHG Hotel?
Conveniently located restaurants include Table 45, The Canopy Mediterranean Grill, and Urban Kitchen.
Are there opportunities to exercise at InterContinental Suites Hotel Cleveland, an IHG Hotel?
Yes, guests have access to a fitness center during their stay.
Are any cleaning services offered at InterContinental Suites Hotel Cleveland, an IHG Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Does InterContinental Suites Hotel Cleveland, an IHG Hotel offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Which languages are spoken by the staff at InterContinental Suites Hotel Cleveland, an IHG Hotel?
The staff speaks multiple languages, including English, Spanish, French, and Arabic.
Are there any historical sites close to InterContinental Suites Hotel Cleveland, an IHG Hotel?
Many travelers enjoy visiting USS Cod Submarine Memorial (3.6 miles), Heinen's Downtown (3.2 miles), and West Side Market (4.2 miles).