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InterContinental Suites Hotel Cleveland

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404 Reviews from our TripAdvisor Community

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Showing 394: English reviews
Des Moines, Iowa
Level Contributor
3 reviews
3 hotel reviews
4 of 5 stars Reviewed 2 days ago NEW

I stayed here several nights while visiting a patient at the nearby Cleveland Clinic. The room was spacious and quiet. Check-in was pleasant and quick and better yet, i was able to get into the room early. I didn't have a car but was able to Uber easily to restaurants. The clinic was only a couple blocks away. Although there... More 

Helpful?
Thank Rowerchick
Chelsey F, Administrative Assistant to the Hotel Manager at InterContinental Suites Hotel Cleveland, responded to this review

Hello, Rowerchick~ Thank you for reviewing your stay with us at the InterContinental Suites Hotel. I'm pleased you had a peaceful stay while visiting a loved one at the Cleveland Clinic. I hope your patient is doing well. Warm Regards, Chelsey Felty More 

New York City, New York
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 2 weeks ago

The rooms are clean and modern, but there are no restaurants or shops within walking distance of the hotel. The hotel is smack in the middle of Cleveland Clinic Hospital, so if you are looking for dining hot spots this would not be the best option. Certain front staff was aloof at times. A colleague asked the staff for car... More 

Helpful?
Thank TSK-779
Chelsey F, Administrative Assistant to the Hotel Manager at InterContinental Suites Hotel Cleveland, responded to this review

Dear TSK-779, Thank you for reviewing your stay at the InterContinental Suites Hotel. I am sorry to hear that you had an issue at the Front Desk. I will be sure to share your comments with our Front Office Manager, so that he can address it with his team. I'm also sorry that you didn't find a dining destination. Each... More 

Minneapolis, Minnesota
Level Contributor
181 reviews
89 hotel reviews
common_n_hotel_reviews_1bd8 87 helpful votes
4 of 5 stars Reviewed 3 weeks ago

This is a decent, characterless hotel located right next to the Cleveland Clinic. It seems pricey for Cleveland but there is nothing wrong with the service or offerings. Front desk service was friendly and efficient. The room décor was…antiseptic. It feels like you’re staying at the hospital, with industrial, beige carpeting, white walls and white counter space. They advertise their... More 

Helpful?
Thank RickyBobbie
Chelsey F, Administrative Assistant to the Hotel Manager at InterContinental Suites Hotel Cleveland, responded to this review

Dear RickyBobbie, Thank you for your thorough review of the InterContinental Suites Hotel. I'm pleased to hear that you had a comfortable stay in regards to your accommodations, but I'm sorry that you found the décor to be be bland. We work closely with our owners, the Cleveland Clinic, when choosing style and furnishings for our Hotel. We will share... More 

Washington DC, District of Columbia
Level Contributor
13 reviews
4 hotel reviews
5 of 5 stars Reviewed 3 weeks ago via mobile

we arrive after a 6 hours drive from MD so we got there around 1:30pm check in time everywhere is 3pm some Hotels are not flexible at all Intercontinental suites was. The front Desk staff was welcoming and so nice I check in and they explain about the parking ETC and to be honest is better to get the valet... More 

Helpful?
Thank migdalia f
Chelsey F, Administrative Assistant to the Hotel Manager at InterContinental Suites Hotel Cleveland, responded to this review

Hello, migdalia f~ Thank you for your review of the InterContinental Suites Hotel Cleveland. I'm pleased to hear you had great service and enjoyed your accommodations! There were so many great events and festivals around town this past weekend- I hope you had a lot of fun at yours! We'll look forward to seeing you again when you return. Warm... More 

Pinckney, Michigan
Level Contributor
240 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
4 of 5 stars Reviewed August 14, 2016 via mobile

Very nice rooms and quiet at night. Staff is very friendly. Valet is only option which is prefer self parking. Could be slow to wait for car. Otherwise pleasant stay. Location by Cleveland Clinic. Otherwise not much in the area. Full restaurant and bar.

Helpful?
Thank DrSandyD
Chelsey F, Administrative Assistant to the Hotel Manager at InterContinental Suites Hotel Cleveland, responded to this review

Dear DrSandyD, Thank you for your review of the InterContinental Suites Hotel. I'm happy to hear you had a pleasant stay and friendly service from our staff! The next time you are in town and you have some time to see the sites, we'd love to help you plan an outing. The Cleveland Museum of Art, MOCA, and the Botanical... More 

Ambridge, Pennsylvania
Level Contributor
36 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed August 9, 2016

I was in town with a group of 16 for a bachelorette party. The hotel was easy to get to, close to downtown (easy by Uber). Parking was $18/day, breakfast was ok for almost $20...Service could have been better. But the rooms and the front desk service was great! The a/c seemed a bit warm for 65 degrees. But it... More 

Helpful?
Thank StephMarie8504
Chelsey F, Administrative Assistant to the Hotel Manager at InterContinental Suites Hotel Cleveland, responded to this review

Hello, StephMarie8504~ Thank you for your review of the InterContinental Suites Hotel. I'm glad you had a great stay! We appreciate that you provided some feedback about the services and room, and we will be sure to make tweaks to improve the areas you mentioned. I hope you and the girls had a lot of fun downtown! We'd love to... More 

Oregonia, Ohio
Level Contributor
16 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed August 8, 2016

Our recent stay at the Intercontinental Suites hotel. We were there for a wedding. Our group of 16 ranged in age from 8-85. We thoroughly enjoyed the stay and we all had a great time. Service was very-good. Breakfast was exceptional (however an extra charge). Rooms were very clean and were well appointed. Our only negatives are: 1) no pool... More 

Helpful?
Thank mark l
Chelsey F, Administrative Assistant to the Hotel Manager at InterContinental Suites Hotel Cleveland, responded to this review

Hello, mark l~ Thank you for your review of the InterContinental Suites Hotel. I'm pleased you enjoyed your stay! I'm sorry you had some minor billing issues, and slow Valet service. I'll be sure to share these items with the Front Office Manager, so he can work on improving these services. I hope you had a lot of fun at... More 

Fayetteville, NY
Level Contributor
22 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
2 of 5 stars Reviewed August 4, 2016

Too many things wrong with our first room that we had to be moved. Front desk person (female) did not really want to listen and didn't speak or act professionally when we needed assistance. I'd rather contact them directly than bash them on this site. Just stand firm if something is wrong during your stay. Many people whom stay here... More 

Helpful?
Thank sharonkayz
Chelsey F, Administrative Assistant to the Hotel Manager at InterContinental Suites Hotel Cleveland, responded to this review

Dear sharonkayz, Thank you for reviewing your stay at the InterContinental Suites Hotel. I apologize that you had issues with your room that caused you to have to be moved, and am very sorry that you had poor service from one of our Front Desk Agents. I will be sharing your concerns with our Front Office Manager, so that he... More 

Toronto, Canada
Level Contributor
24 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
4 of 5 stars Reviewed August 4, 2016 via mobile

A friend and I stayed for two nights while in Cleveland. Check in was quick and smooth. I forgot to ask for a feather free room and the front desk staff said someone would be up to defeather the room. Before someone came we received a call asking us if we wanted to move to one of their Pure rooms.... More 

Helpful?
Thank Loves2TravelMP
Chelsey F, Administrative Assistant to the Hotel Manager at InterContinental Suites Hotel Cleveland, responded to this review

Dear Loves2TravelMP, Thank you for taking a few moments to comment on your stay at the InterContinental Suites Hotel. I'm pleased to hear you had a nice stay, and will be sure to share your kind comments with Harold. He will be pleased to know he made such a positive impact! I'm sorry to hear your room was not serviced.... More 

Marilla, New York
Level Contributor
48 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
5 of 5 stars Reviewed August 2, 2016 via mobile

Stayed here with my son for the Cavs championship parade. Staff was super friendly and helpful! Breakfast buffet was great! The rooms were very clean and updated! Couldn't find one thing I would fix/change. Great experience! Just wish it was closer to downtown.

Helpful?
Thank RnRfamily19
Chelsey F, Administrative Assistant to the Hotel Manager at InterContinental Suites Hotel Cleveland, responded to this review

Hello, RnRfamily19~ Thank you for your review of the InterContinental Suites Hotel. It's wonderful to know you had friendly service and a great experience staying with us! I hope you had a lot of fun at the parade. I can't imagine what it must have felt like to be there in person. What an amazing memory for you and your... More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Room Service
GreenLeadersBronze level
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Center with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Shuttle Bus Service
  • Room Service
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
Official Description (provided by the hotel)
InterContinental Suites Hotel Cleveland, the region's only "wellness focused" all-suite hotel, is conveniently located right on the Cleveland Clinic campus. An oasis for guests to relax, rejuvenate and improve their overall mental and physical well-being, yet close to the city's most prominent attractions such as the Rock and Roll Hall of Fame and Museum, Cleveland Museum of Art and Cleveland Botanical Garden. From the moment you arrive you'll feel the warmth and comfort of a hotel and staff that are focused on assisting you reach your goal of wellness and good health. ... more   less 

Additional Information about InterContinental Suites Hotel Cleveland

Address: 8800 Euclid Ave, Cleveland, OH 44106-2038
Location: United States > Ohio > Cleveland
Price Range: $138 - $265 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — InterContinental Suites Hotel Cleveland 4*
Number of rooms: 162
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Also Known As:
Intercontinental Hotel Cleveland
Intercontinental Cleveland
InterContinental Suites Hotel Cleveland Ohio
Hotel Style:
#4 Green Hotel in Cleveland
#9 Luxury Hotel in Cleveland
#11 Romantic Hotel in Cleveland
#14 Business Hotel in Cleveland
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