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InterContinental Suites Hotel Cleveland

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InterContinental Suites Hotel Cleveland
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393 Reviews from our TripAdvisor Community

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Showing 384: English reviews
Milwaukee, Wisconsin, United States
Level Contributor
24 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

My wife and I visited Cleveland as part of a recent road trip and we selected the InterContinental Suites because it was near downtown and the rooms seemed large. I thought the room was nice, the bedding was nice, the location was a little out of the way. The only real problem we had was that the valet parking was... More 

Helpful?
Thank Jim C
Chelsey F, Administrative Assistant to the Hotel Manager at InterContinental Suites Hotel Cleveland, responded to this review

Dear Jim C, Thank you for reviewing your recent stay at the InterContinental Suites Hotel. While I am pleased to hear you enjoyed your accommodations, I am sorry to know that you had issues with Valet. I will forward your comments to our Front Office Manager, so that he can address this with the management of the Valet company we... More 

Lexington KY
Level Contributor
16 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

This property was very subtle. The location is very close to Cleveland Clinic and a $8 Uber to downtown Cleveland. The location is being developed around the property, but it's industrial, nothing to site see in some directions. That being said, the housekeeping was outstanding and the service as well in the kitchen.

Helpful?
Thank HEA_Russ
Chelsey F, Administrative Assistant to the Hotel Manager at InterContinental Suites Hotel Cleveland, responded to this review

Dear HEA_Russ, Thank you for commenting on your stay at the InterContinental Suites Hotel. I'm pleased you received such great service while you were staying with us. I hope you had fun at the Convention! Should you find yourself in Cleveland again, I'd like to suggest that you take the opportunity to visit the Cleveland Botanical Gardens, Western Reserve Historical... More 

New Berlin, New York
Level Contributor
42 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed 1 week ago

Service was prompt and efficient. Our rooms were very well appointed and the beds were all extremely comfortable. Our Bell person for the evening was Harold Porter, Jr., he took excellent care of our party of 3. I would recommend this facility.

Helpful?
Thank Ricky C
Chelsey F, Administrative Assistant to the Hotel Manager at InterContinental Suites Hotel Cleveland, responded to this review

Hello, Ricky C~ Thank you for commenting on your stay at the InterContinental Suites Hotel. It's wonderful to know you had such a great stay! I will be sure to pass along your compliments to Harold. Thank you so much for recommending us. I hope you'll stay again soon! Warm Regards, Chelsey Felty More 

New Jersey
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 3 weeks ago

My mother had surgery at Cleveland Clinic and the Intercontinental Suites was a perfect location. They have a nice breakfast and the bar food was yummy. My room was clean and comfortable. I do agree with other reviews that the maid service was later in the day. That didn't bother me. The have a fair price for the location.

Helpful?
Thank Debbie4023
Chelsey F, Administrative Assistant to the Hotel Manager at InterContinental Suites Hotel Cleveland, responded to this review

Dear Debbie4023, Thank you for your review of the InterContinental Suites Hotel. I'm pleased that you were comfortable with us, and that you enjoyed both breakfast and the food at the bar. I'm sure it was stressful to be traveling for your mother's surgery, and I'm glad we could provide a bit of a respite. I hope that she is... More 

Detroit, Michigan
Level Contributor
15 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
2 of 5 stars Reviewed 4 weeks ago via mobile

The staff at the hotel were absolutely amazing. Top notch! And, the location was great for a visit to the Cleveland Clinic. However, those are the only positive things about the hotel. The hotel itself is subpar and definitely not on the same level as other Intercontinental properties. The first room we had smelled like smoke. They put us in... More 

Helpful?
1 Thank TravelinJay20
Chelsey F, Administrative Assistant to the Hotel Manager at InterContinental Suites Hotel Cleveland, responded to this review

Dear TravelinJay20, Thank you for commenting on your stay at the InterContinental Suites Hotel. While I'm pleased to hear that you had amazing service from our staff, I apologize that you were disappointed with your accommodations. I will be sharing your comments with our Executive Housekeeper, as well as our Director of Engineering, so that they can address these issues.... More 

Memphis, Tennessee
Level Contributor
11 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed June 22, 2016 via mobile

Due to a family illness, we stayed at the nearest hotel to Cleveland Clinic. We stayed on the 14th floor because of the Concierge services attached. We really enjoyed the Concierge Lounge and the Guest Service staff that served us. It was a place the family could fellowship and not be in the rooms. The staff understands the stressors when... More 

Helpful?
Thank manyfindsfm
Chelsey F, Administrative Assistant to the Hotel Manager at InterContinental Suites Hotel Cleveland, responded to this review

Dear manyfindsfm, Thank you for reviewing your stay at the InterContinental Hotel Cleveland. It is wonderful to know that our staff provided you with such great service, and that you took comfort in being able to gather in our Club Lounge. The Lounge Attendants love our guests, and come to feel they are friends and family. I'm glad they were... More 

Level Contributor
14 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed June 16, 2016 via mobile

My partner and I stayed here a few months ago as a way to have a night alone and to redeem some travel points. We absolutely loved our stay. It was clean, modern and comfortable. We took advantage of the room service twice, which is unusual of us. They had lots of different choices, but was sort of pricey--which we... More 

Helpful?
Thank Hannah B
Chelsey F, Administrative Assistant to the Hotel Manager at InterContinental Suites Hotel Cleveland, responded to this review

Dear Hannah B, Thank you for your review of the InterContinental Hotel Cleveland. I'm so happy to know that you had a memorable stay! We would love to have you back. Warm Regards, Chelsey Felty More 

Chicago, Illinois
Level Contributor
38 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
3 of 5 stars Reviewed June 8, 2016

The hotel itself is a little tired and could use an update. The lobby is nice and check in staff were pleasant. Breakfast was reasonable and decent. But the suites, while large, are starting to look their age. Everything somehow seemed a little dingy and worn. Also, although we were out all day, cleaning staff did not come by until... More 

Helpful?
Thank MayaChi
Chelsey F, Administrative Assistant to the Hotel Manager at InterContinental Suites Hotel Cleveland, responded to this review

Dear MayaChi, Thank you for your comments about your stay at the InterContinental Suites Hotel. I am very sorry that we did not wow you on this visit, and that your room was cleaned late in the day. I will be sure to share your comments with the Executive Housekeeper, so that she can look at ways to improve this... More 

Kent, Washington
Level Contributor
512 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 161 helpful votes
5 of 5 stars Reviewed May 29, 2016 via mobile

My wife and I stayed here for an extended stay due to her surgery at the Cleveland Clinic. We had a suite that was very comfortable and spacious. The suite had a full size bedroom with 2 queen beds, a television in the bedroom and living room, a mini kitchen (refrigerator, microwave, sink, Keurig and plenty of cabinet space), spacious... More 

Helpful?
Thank Rehsinup19
Chelsey F, Administrative Assistant to Hotel Manager at InterContinental Suites Hotel Cleveland, responded to this review

Dear Rehsinup19, Thank you for posting your feedback about your stay at the InterContinental Suites Hotel. I am happy to know that you were so comfortable with us during your extended stay, and that our staff took such great care of you. I can't imagine having to be away from home for so long for medical reasons, but I can... More 

Morrow, Ohio
Level Contributor
317 reviews
65 hotel reviews
common_n_hotel_reviews_1bd8 148 helpful votes
4 of 5 stars Reviewed May 24, 2016

Great place to stay for a very good price. It isn't far away from downtown, and I got a suite for less than $100/night. Our room had one bedroom with a sleeper sofa and chair in the living room. Both rooms had adequate sized flat screen TVs. The room had a kitchenette with a compact size refrigerator, microwave over, Keurig... More 

Helpful?
Thank NoCleverCreation
Chelsey F, Administrative Assistant to the Hotel Manager at InterContinental Suites Hotel Cleveland, responded to this review

Hello, Cuddlefluff_bites~ Thank you for reviewing your stay at the InterContinental Suites Hotel. I am happy to hear you had an enjoyable stay. I'm sorry that some of the buffet items were not up to expectations. I will share your comments with the Chef so that he can make improvements. I'm also sorry that the linens for the sleeper sofa... More 

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
  • Room Service
  • Fitness Center with Gym / Workout Room
GreenLeadersBronze level
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Shuttle Bus Service
  • Room Service
  • Business Center with Internet Access
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
Official Description (provided by the hotel)
InterContinental Suites Hotel Cleveland, the region's only "wellness focused" all-suite hotel, is conveniently located right on the Cleveland Clinic campus. An oasis for guests to relax, rejuvenate and improve their overall mental and physical well-being, yet close to the city's most prominent attractions such as the Rock and Roll Hall of Fame and Museum, Cleveland Museum of Art and Cleveland Botanical Garden. From the moment you arrive you'll feel the warmth and comfort of a hotel and staff that are focused on assisting you reach your goal of wellness and good health. ... more   less 

Additional Information about InterContinental Suites Hotel Cleveland

Address: 8800 Euclid Ave., Cleveland, OH 44106
Location: United States > Ohio > Cleveland
Price Range: $125 - $229 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — InterContinental Suites Hotel Cleveland 4*
Number of rooms: 162
Reservation Options:
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Also Known As:
Intercontinental Hotel Cleveland
Intercontinental Cleveland
InterContinental Suites Hotel Cleveland Ohio
Hotel Style:
#4 Green Hotel in Cleveland
#9 Luxury Hotel in Cleveland
#11 Romantic Hotel in Cleveland
#14 Business Hotel in Cleveland
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