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Hilton Garden Inn Cleveland Downtown

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Hilton Garden Inn Cleveland Downtown
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1,267 Reviews from our TripAdvisor Community

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There are newer reviews for Hilton Garden Inn Cleveland Downtown
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Showing 1,245: English reviews
Pearland Texas, United States
1 review
4 of 5 stars Reviewed November 16, 2015

convenient to all places downtown. Great walking distances to the lake and rock and roll hall of fame, baseball, dining, and cultural areas. We went on a tour with Lolly the Trolley and it was very interesting and I highly recommend the tour they give.

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Leonard M
HGIClevelandDntwn, Guest Relations Manager at Hilton Garden Inn Cleveland Downtown, responded to this review

Thank you for taking the time to type up a review on your stay with us. Glad you had a nice stay. More 

farmington Hills MI
Level Contributor
194 reviews
77 hotel reviews
common_n_hotel_reviews_1bd8 112 helpful votes
4 of 5 stars Reviewed November 12, 2015 via mobile

I stay here almost every time I come on business travel. Very reasonable price for clean room with very comfortable bed, equipped with fridge, microwave and coffeemaker. The bathroom could use an update as it was starting to show its age. Liked the cooked to order breakfast and worth it to pay a little extra and convenient to have the... More 

Helpful?
Thank chickie-b
HGIClevelandDntwn, General Manager at Hilton Garden Inn Cleveland Downtown, responded to this review

Glad to read you stay with us each time you are in town. Sorry about the pool and yes, we have it fixed so please come back again. Take care. More 

Washington DC, District of Columbia
1 review
5 of 5 stars Reviewed November 9, 2015

Greatly exceeded my expectations, pleasantly surprised. Arrived very late and the hotel staff quickly checked me inn. The beds and pillows were brand new and very comfortable. The breakfast was first rate. Hotel shuttle driver was great and very responsive driving me to and picking me up from my meetings - I didn't even need a taxi. I wish I... More 

Helpful?
Thank BobG1985
HGIClevelandDntwn, Guest Relations Manager at Hilton Garden Inn Cleveland Downtown, responded to this review

Thank you - thank you for the AWESOME review!!! So glad you had a great stay with us. Please come back soon. More 

Ford Cliff, Pennsylvania
2 reviews
5 of 5 stars Reviewed November 8, 2015

Tina and Matt at the front desk were very welcoming. Always had a smile on there faces and they could put a smile on anyone's face. Their kind words and humor were just what made our stay even better than we could have asked. Our accommodations were perfect, clean and neat.

Helpful?
Thank Sherril N
HGIClevelandDntwn, Guest Relations Manager at Hilton Garden Inn Cleveland Downtown, responded to this review

Thank you for the kind words in regard to our one and only Tina and Matt. We have a great team here and we appreciate the excellent feedback. More 

Akron, Ohio
1 review
5 of 5 stars Reviewed November 8, 2015 via mobile

My wife and I stayed at this hotel and was treated like royalty. The staff was so accommodating and the Manager Gregory was fantastic. The leadership of this hotel shows. I already booked my next visit with them. Can't wait to go. Thank you so much

Helpful?
Thank Darell A
HGIClevelandDntwn, General Manager at Hilton Garden Inn Cleveland Downtown, responded to this review

So glad you had a great stay and even better to read that your coming back again. Looking forward to your next visit. More 

Tipp City, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed November 6, 2015

If you are going to the Cleveland Clinic, this is an excellent choice for your overnight stay. They offer a discount for Cleveland Clinic patients/family and the rooms are well-equipped, clean, and quiet.

Review collected in partnership with Hilton Garden Inn

Helpful?
1 Thank Connie L
HGIClevelandDntwn, General Manager at Hilton Garden Inn Cleveland Downtown, responded to this review

So glad you had an OUTSTANDING stay with us. Thank you for starting our week out on a great note! More 

Roanoke, Virginia
1 review
3 of 5 stars Reviewed November 2, 2015

I recently stayed at this hotel for a week. The staff who greeted me seemed like they would've rather not deal with people checking in at a late time. Once I got to my room, I noticed I was placed directly beside a linen closet. When traveling for business, the last thing you want is to be woken up by... More 

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Tristin K
HGIClevelandDntwn, General Manager at Hilton Garden Inn Cleveland Downtown, responded to this review

I can honestly say we wish your stay with us was more than just decent. But I sincerely appreciate the feedback. For if I do not know - I can not correct. Please know this has been shared with our team and will be used as a coaching tool. I hope you will give us another chance for we are... More 

Grove city, United States
1 review
5 of 5 stars Reviewed October 31, 2015

My spouse and I recently stayed at the HGI on Carnegie Ave in Cleveland. I had an appointment at the Cleveland Clinic for a heart evaluation. The desk staff, shuttle drivers and restaurant staff were very efficient and comforting during this stressful time.

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Monica W
HGIClevelandDntwn, Manager at Hilton Garden Inn Cleveland Downtown, responded to this review

We know you were not in town for recreation so we are glad to read we took some of the stress off your trip. Hope you can return under different circumstances. Take care. More 

Mentor, United States
1 review
5 of 5 stars Reviewed October 29, 2015

We were downtown for a concert and stayed here for a tiny vacation. Everyone was super nice and the hotel is nice and clean which is very important. The highlight was being "guest of the day" ...we were thrilled!!! (Hope that happens again :) ). Room service was fast and the appetizers were tasty. Our upgraded room had a nice... More 

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Samara F
HGIClevelandDntwn, Guest Relations Manager at Hilton Garden Inn Cleveland Downtown, responded to this review

So glad you had an enjoyable stay with us. Thank you so much for the 5 star review! More 

Manchester, New York
Level Contributor
28 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed October 25, 2015

I stayed here for a night for business. After 4 hours of driving and a days worth of meetings, I wanted a place to rest my head and kick up my feet. This Hilton met my expectations. The lobby offers coffee and cold infused water which is very refreshing. Breakfast is available which was pleasant, yet average for a hotel.... More 

Helpful?
Thank Mike C
HGIClevelandDntwn, General Manager at Hilton Garden Inn Cleveland Downtown, responded to this review

Thank you for taking the time to type up such a kind review and for the recommendation. More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Hot Tub
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Business Center with Internet Access
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Hilton Garden Inn Cleveland Downtown is conveniently located in downtown Cleveland next to Progressive Field. Our hotel has 240 guestrooms, suites and accessible rooms as well as a fitness center, pool and whirlpool. Hold your next business meeting in the Gateway Conference Center, boasting 20,000 sq. ft. of space, full-service catering and AV equipment. After a busy day enjoy convenient parking, a martini at Harvey’s Bar and dinner at the Great American Grill or in your room ... more   less 

Additional Information about Hilton Garden Inn Cleveland Downtown

Address: 1100 Carnegie Ave, Cleveland, OH 44115-2806
Location: United States > Ohio > Cleveland
Price Range: $136 - $298 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hilton Garden Inn Cleveland Downtown 3*
Number of rooms: 240
Reservation Options:
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Also Known As:
Hilton Garden Inn Cleveland Downtown Hotel Cleveland
Cleveland Hilton Garden Inn
Hilton Cleveland
Hilton Garden Inn Cleveland Downtown Ohio
Hotel Style:
#7 Family Hotel in Cleveland
#7 Romantic Hotel in Cleveland
#10 Business Hotel in Cleveland
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