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Hilton Garden Inn Cleveland Downtown

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1100 Carnegie Ave, Cleveland, OH 44115-2806
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveler (193)
Room & Suite (44)
Pool & Beach (23)
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for staff in public areas
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas
  • Staff required to regularly wash hands
  • Daily temperature and symptom checks for staff
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Updated 02/08/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Hilton Garden Inn Cleveland Downtown
Updated 02/08/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#21 of 40 hotels in Cleveland
Location
Cleanliness
Service
Value
The Hilton Garden Inn Cleveland Downtown is conveniently located in downtown Cleveland next to Progressive Field. Our hotel has 240 guestrooms, suites and accessible rooms as well as a fitness center, pool and whirlpool. Hold your next business meeting in the Gateway Conference Center, boasting 20,000 sq. ft. of space, full-service catering and AV equipment. After a busy day enjoy convenient parking, a martini at Harvey’s Bar and dinner at the Great American Grill or in your room
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Property amenities
Paid private parking on-site
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Children's television networks
Pets Allowed ( Dog / Pet Friendly )
Shuttle bus service
Parking
Wifi
Hot tub
Indoor pool
Heated pool
Saltwater pool
Restaurant
Breakfast available
Breakfast buffet
Kid-friendly buffet
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Baggage storage
Convenience store
Newspaper
Non-smoking hotel
ATM on site
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Self-serve laundry
Ironing service
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Room features
Blackout curtains
Air conditioning
Desk
Housekeeping
Room service
Microwave
Flatscreen TV
Bath / shower
Safe
Telephone
Clothes rack
Iron
Laptop safe
Private bathrooms
Tile / marble floor
Wake-up service / alarm clock
Refrigerator
On-demand movies
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Room types
Non-smoking rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Mid-range
Business
Languages Spoken
English
Hotel links
Special Offer:Price Match Guarantee
1954Reviews36Q+A100Room tips
Traveler rating
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Popular mentions
pvisnosky wrote a review Yesterday
Erie, Pennsylvania1 contribution
I felt the hotel was run down and needed to be updated. The room was very small and you couldn’t open the door to go into the hall if the bathroom room door is open. The hotel didn’t meet my expectations as a Hilton property.
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Review collected in partnership with Hilton Garden Inn
Date of stay: July 2021
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People who travel wrote a review Jun 2021
123 contributions18 helpful votes
Hotel's Favorite
South side of downtown by basketball and baseball. 1 mile walk to rockn roll museum. City only opened up a month ago. Hotel clean and people helpful, restaurant and bar after 5 (Margaret only server was awesome) and cook did awesome job) tough neighborhood at night. Limited services but only 30 days opening doing well. Had a great time w family of 5.
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Date of stay: June 2021Trip type: Traveled with family
Room Tip: Would look at staying on 4th or 5th. Had a great time at theater
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2 Helpful votes
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Response from J H, General Manager at Hilton Garden Inn Cleveland Downtown
Responded 4 weeks ago
Thank you for the kind review and for understanding as we move back to regular operations. Very glad you had a nice stay with us and thank you for choosing us for your accommodations. Take care.
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June B wrote a review Jul 28
14 contributions
Great location to attend the Cleveland Indians ball game! Stadium is across the street. The price of the hotel was reasonable compared to similar hotels. But the location made it even better. A shuttle to the Rock and Roll Hall of Fame was in the online description, but was not available. We ended up driving and parking. Traffic was not bad in the downtown area. The rooms were clean. Large size. Solid surface flooring in the bathroom and entrance to the room. Remainder carpeted. The front desk staff were helpful as well as friendly. We did not eat the boxed breakfast, but was available as well as fresh coffee. My only complaint was with the mattress in our room. It seemed to sag in the middle. All in all, great location and fine accommodation.
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Date of stay: July 2021Trip type: Traveled as a couple
Room Tip: Entrance and parking in the rear of the building. No shuttle available. Restaurant in process of...
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blakegarberich wrote a review Jul 26
1 contribution
Closest walking distance to Progressive Field. Comfy beds and great air. They provided a box breakfast for all of the guests, which was nice. The only issues were with some cleanliness of the room. The pull out couch’s mattress was extremely stained and the doors to the bedroom were all splatter stained with something.
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Review collected in partnership with Hilton Garden Inn
Date of stay: July 2021
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
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Response from Joanne Ocampo, Guest Services / Front Office at Hilton Garden Inn Cleveland Downtown
Responded 4 days ago
I am sorry you found your room some issues and its unacceptable. Our team works very hard to keep every room clean; we strive to exceed expectations every day. Please accept my sincere apologies for not meeting your expectations during your stay. We hope you will consider staying with us again in the future. You can reach me at 216-658-6400 or email me at joanne.ocampo@hilton.com
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Angela L wrote a review Jul 25
4 contributions
If you want a good night's sleep, go somewhere else. The bed was horrible, I sunk in about 8 inches and had a hard time getting up and out of it. There was some kind of thick foam topper on the mattress which had a blow up center - strangest thing I've ever seen. Barely got 4 hours of sleep. The air conditioning was either arctic blast or swamp land - could not get the temperature regulated. When taking a shower, the water gushed out all over the bathroom floor. Talked to the manager about the issues and she didn't seem to care, just shrugged her shoulders. When leaving the hotel in the morning there were a handful of police in the lobby and several police cars out front and back. We couldn't leave fast enough.
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Date of stay: July 2021
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Response from Joanne Ocampo, Guest Services / Front Office at Hilton Garden Inn Cleveland Downtown
Responded 4 days ago
I am sorry you had bad experience during your stay. I will check with our Engineering department about the bed from your room. Please accept my sincere apologies for not meeting your expectations and know I will address your feedback directly with our team. If there is anything else I can do for you, please contact me at 216-658-6400 and email me at joanne.ocampo@hilton.com
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PRICE RANGE
$115 - $304 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
hilton garden inn cleveland downtown hotel cleveland, cleveland hilton garden inn, hilton cleveland
LOCATION
United StatesOhioCleveland
NUMBER OF ROOMS
240
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Frequently Asked Questions about Hilton Garden Inn Cleveland Downtown
Which popular attractions are close to Hilton Garden Inn Cleveland Downtown?
Nearby attractions include Progressive Field (0.2 miles), GE Chandelier (0.2 miles), and The Cleveland Grays Armory Museum (0.2 miles).
What are some of the property amenities at Hilton Garden Inn Cleveland Downtown?
Some of the more popular amenities offered include an indoor pool, free wifi, and an on-site restaurant.
Which room amenities are available at Hilton Garden Inn Cleveland Downtown?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Hilton Garden Inn Cleveland Downtown?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Hilton Garden Inn Cleveland Downtown?
Yes, paid private parking on-site and paid public parking on-site are available to guests.
What are some restaurants close to Hilton Garden Inn Cleveland Downtown?
Conveniently located restaurants include Aladdin's Bakery and Market, District, and Ginza Sushi and Steak House.
Are there opportunities to exercise at Hilton Garden Inn Cleveland Downtown?
Yes, guests have access to an indoor pool and a fitness center during their stay.
Is Hilton Garden Inn Cleveland Downtown located near the city center?
Yes, it is 0.7 miles away from the center of Cleveland.
Are any cleaning services offered at Hilton Garden Inn Cleveland Downtown?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Hilton Garden Inn Cleveland Downtown?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Hilton Garden Inn Cleveland Downtown offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.