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Hilton Garden Inn Cleveland Downtown

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Traveler (177)
Room & Suite (109)
Pool & Beach (23)
Certificate of Excellence

About

Location
Cleanliness
Service
Value
Certificate of Excellence
The Hilton Garden Inn Cleveland Downtown is conveniently located in downtown Cleveland next to Progressive Field. Our hotel has 240 guestrooms, suites and accessible rooms as well as a fitness center, pool and whirlpool. Hold your next business meeting in the Gateway Conference Center, boasting 20,000 sq. ft. of space, full-service catering and AV equipment. After a busy day enjoy convenient parking, a martini at Harvey’s Bar and dinner at the Great American Grill or in your room
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Property amenities
Pool
Restaurant
Room Service
Fitness Center with Gym / Workout Room
Free High Speed Internet (WiFi)
Bar/Lounge
Banquet Room
Breakfast Available
Business Center with Internet Access
Conference Facilities
Dry Cleaning
Heated pool
Hot Tub
Indoor pool
Laundry Service
Meeting Rooms
Multilingual Staff
Non-Smoking Hotel
Self-Serve Laundry
Wheelchair access
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Room features
Air Conditioning
Microwave
Non-Smoking Rooms
Refrigerator in room
Good to know
HOTEL STYLE
Mid-range
Family
HOTEL CLASS
Hotel links
Visit hotel website
Hotel deals

Location

Full view
87Good for walkers
Grade: 87 out of 100
24Restaurantswithin 0.3 miles
7Attractionswithin 0.3 miles
1,767Reviews
320Photos
27Q+A
100Room tips
Traveler rating
  • 806
  • 599
  • 240
  • 76
  • 46
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Popular mentions
We had a wonderful experience with our stay. As a Cleveland Clinic patient the location was great, only a short ten minute drive in the morning to our building. Breakfast was included in our room package which was wonderful. It was a nice buffet style with a lot of choices,
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Review collected in partnership with Hilton Garden Inn
Hotel's Favorite
This hotel was in walking distance to Quicken Loans Arena where our event was being held. You do have to pay for parking to park your car at the hotel. They have a shuttle, but it stops at 9 pm. The cleanliness of the room was excellent. I would like to commend the cleaning
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Review collected in partnership with Hilton Garden Inn
Response from HGIClevelandDntwn, Front Office Manager at Hilton Garden Inn Cleveland Downtown
Responded Dec 16, 2018
Thank you for taking a moment to review your past stay at our hotel, we look forward to welcoming you back in the future.
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I had accidentally made a double booking and was apprehensive about getting the issue corrected without having to pay for two rooms but Stacy at the front desk was extremely helpful and fixed my issue. I had a great room, clean, good view. Hint: if you don’t sleep hard like I
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Overall my stay was nice, the rooms and bathrooms were clean. I did not have any issues other than the phone not working at all. I just used my cell to call the front desk. Be aware that the keycards will reset after 12 pm and you will not be able to enter your room without
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Review collected in partnership with Hilton Garden Inn
The room was dirty. We could see it as we walked into the room, to clean it would have required housekeeping to move the chair and use the vaccuum hose. The coffee maker was disgusting, probably hadn't been checked or cleaned since being installed. The room was tiny and beds not
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Review collected in partnership with Hilton Garden Inn
Response from HGIClevelandDntwn, Front Office Manager at Hilton Garden Inn Cleveland Downtown
Responded 1 week ago
Thank you very much for reviewing your recent stay with us, I am very sorry to hear that we fell short of meeting your expectations while you were on property. Our team works hard to make sure all guest rooms and public areas are above standard on cleanliness. I will share your comments with the appropriate department as a method of training for our team members. I do hope that you will consider our hotel in the future, if there is anything that we can do for you please contact the hotel. Best regard, Brandon T.
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Professional photo exclusively commissioned by TripAdvisorHilton Garden Inn Cleveland Downtown
The Standard King Room at the Hilton Garden Inn Cleveland Downtown
Professional photo exclusively commissioned by TripAdvisorHilton Garden Inn Cleveland Downtown
The Standard King Room at the Hilton Garden Inn Cleveland Downtown
Sitting Area
Shower Area
Entire Room
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12345622
We parked at the hotel and walked everywhere, however some in our group did get a hotel shuttle to a Cav's game. Awesome hotel... I would call them up and ask. They are very accomodating.
1 vote
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No we are sorry no shuttle from the airport. There are taxis outside the baggage claim area.
0 votes
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There is not. I f we have a room available at that time we will get in you at no additional charge. See you next month. Safe travels.
1 vote
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Please contact the hotel.
0 votes
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Breakfast is NOT included with the price of the room. I believe breakfast it $12 a person. I would call to confirm price. Hope that helps.
1 vote
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123456
"Rooms on City View side offer view of Progressive Field."
"I had a regular room on 3rd floor. Heard none of the downtown traffic or stadium noises."
"Not near a freeway so little road noise. Views are consistent around the building."
"We stayed on the 11th floor facing north/city and you could see the lake, most of downtown and of course Progressive Field.."
"City View / Low Floor (in the summer)"
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12345620
PRICE RANGE
$106 - $204 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
hilton garden inn cleveland downtown hotel clevelandcleveland hilton garden innhilton cleveland
LOCATION
United StatesOhioCleveland
NUMBER OF ROOMS
240
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