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Hilton Garden Inn Cleveland Downtown

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Hilton Garden Inn Cleveland Downtown
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1,293 Reviews from our TripAdvisor Community

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Showing 1,271: English reviews
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 5 days ago NEW

We stopped in Cleveland on our way home from visiting friends in Pennsylvania and wanted to see the Cleveland Indians play baseball. This hotel is directly across the street from the ball park. Check in was easy and we were in our room and on on our way to the game in mi Utes. I did notice when we returned... More 

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Linda T
HGIClevelandDntwn, General Manager at Hilton Garden Inn Cleveland Downtown, responded to this review

So nice to read you will be back again. When you return next baseball season you will see our new look. We have a full renovation scheduled to begin in November. We are very excited. Take care. More 

Columbus, Ohio
Level Contributor
33 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed 6 days ago NEW via mobile

We drove up to Cleveland for an Indians game. The Hilton Garden was a great choice for us. It's a newer hotel. Our room was clean and spacious. They had flavored water, coffee and tea always available in the lobby, which was nice. Staff members were friendly. We got some appetizers at the bar (Harry's?) before the game. Food and... More 

Helpful?
Thank M_Therese15
HGIClevelandDntwn, Manager at Hilton Garden Inn Cleveland Downtown, responded to this review

Thanks for the wonderful review. We're glad to hear you enjoyed our hotel and staff. We're glad you enjoyed the fireworks after the Indians game - that's always a huge bonus! We hope to welcome you back soon. More 

brownsburg,in
Level Contributor
38 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed 1 week ago

Stayed one night for ballgame. Clean,quiet,slept good. Staff friendly. Quick stay but was worth it. Parking was secure and simple. Has restaurant and bar also. Did not go to either. This hotel is adequate.

Helpful?
Thank mike d
HGIClevelandDntwn, Manager at Hilton Garden Inn Cleveland Downtown, responded to this review

Thanks for the review! We're glad to hear you had an excellent stay. We look forward to welcoming you back on your next trip to Cleveland. More 

Tipp City, Ohio
Level Contributor
12 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 1 week ago via mobile

Went to Cleveland for training session for work. We picked this hotel because it was by Progressive Field. We were meeting at Progressive Field for our training and then to the Indians baseball game. Great for the ballpark!! You can walk to the game and see the field from the hotel. The hotel needs some updating. Bed was uncomfortable and... More 

Helpful?
Thank Borders24
HGIClevelandDntwn, General Manager at Hilton Garden Inn Cleveland Downtown, responded to this review

We strive for all our guests to have an excellent stay with us. I apologize it was just okay. Please know we have a full renovation scheduled this fall so please come back to see our new look. Thank you for choosing us. More 

Grand Rapids
Level Contributor
12 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
4 of 5 stars Reviewed 1 week ago

Location of this hotel is perfect! Not much to look at from the outside but very nice inside and the staff is gracious and helpful. Walking distance into the center of town for restaurants sports arenas and casinos. The shuttle to downtown is a nice touch but does not run very late. Parking is safe but a little pricey at... More 

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Marilyn M
HGIClevelandDntwn, General Manager at Hilton Garden Inn Cleveland Downtown, responded to this review

Thank you for the "Great" review. Very glad to hear you only stay with us when in town. See you again hopefully soon. More 

Pearland, Texas
Level Contributor
40 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Stayed here one night on our way through town to catch an Indians game. The staff at the hotel were very friendly, and they offer a free shuttle service to the attractions in and around Cleveland. The rooms themselves were clean and comfortable with a good king size bed, good shower, refrigerator and microwave. The location of the hotel is... More 

Helpful?
Thank TF04
HGIClevelandDntwn, General Manager at Hilton Garden Inn Cleveland Downtown, responded to this review

We certainly hope you do stay again. Thank you so much for the kind review. More 

Toronto, Canada
1 review
5 of 5 stars Reviewed 2 weeks ago

We were pampered as soon as we arrived!... fresh cookies and hot tea! Great location, too... just a few minutes walk to all the downtown-core sites! Great buffet breakfast (delicious omelettes!); nice adjunct bar; very quiet! Highly recommended!

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Leonard S
HGIClevelandDntwn, General Manager at Hilton Garden Inn Cleveland Downtown, responded to this review

Thank you for the recommendation. So glad you had a 5 STAR stay with us. More 

1 review
2 of 5 stars Reviewed 3 weeks ago via mobile

Needs major updates very badly, from top to bottom. The only positive was the staff. They were friendly and glad to help. It's a shame they work in such a dump. I would change hotels if my stay was more than one evening.

Helpful?
Thank Derek M
HGIClevelandDntwn, General Manager at Hilton Garden Inn Cleveland Downtown, responded to this review

Thank you for your kind words in regard to our staff. Please know full renovation scheduled for this fall. Come back and see our new look. More 

YORKVILLE
Level Contributor
21 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed 3 weeks ago

If you are going to sightsee in Cleveland this is a great location at a fair price. You can walk to most of the best venues, including all sports venues, Rock & Roll Hall of Fame. museums, and lake front.

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank JEFFREY D
HGIClevelandDntwn, General Manager at Hilton Garden Inn Cleveland Downtown, responded to this review

Thank you for taking the time to type up a review on your stay with us. And if someone doesn't want to walk we have a complimentary shuttle that runs Monday through Saturday also. More 

Chicago, Illinois
2 reviews
4 of 5 stars Reviewed 3 weeks ago

Staff was friendly rooms need updating Seemed outdated Breakfast was excellent rooms need to be spruced up and get rid of them rugs bathroom needs updating to would like to see a more modern bathtub and shower

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank C7042HWdanielc
HGIClevelandDntwn, General Manager at Hilton Garden Inn Cleveland Downtown, responded to this review

Full renovation scheduled for this fall. We are very excited for our new look. Please come back and see. More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Room Service
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Hot Tub
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Business Center with Internet Access
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Hilton Garden Inn Cleveland Downtown is conveniently located in downtown Cleveland next to Progressive Field. Our hotel has 240 guestrooms, suites and accessible rooms as well as a fitness center, pool and whirlpool. Hold your next business meeting in the Gateway Conference Center, boasting 20,000 sq. ft. of space, full-service catering and AV equipment. After a busy day enjoy convenient parking, a martini at Harvey’s Bar and dinner at the Great American Grill or in your room ... more   less 

Additional Information about Hilton Garden Inn Cleveland Downtown

Address: 1100 Carnegie Ave, Cleveland, OH 44115-2806
Location: United States > Ohio > Cleveland
Price Range: $136 - $299 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hilton Garden Inn Cleveland Downtown 3*
Number of rooms: 240
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hilton Hotels, Hotwire, Priceline, Expedia, Orbitz, Agoda, Hotels.com, Odigeo and Travelocity so you can book your Hilton Garden Inn Cleveland Downtown reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Hilton Garden Inn Cleveland Downtown Hotel Cleveland
Cleveland Hilton Garden Inn
Hilton Cleveland
Hilton Garden Inn Cleveland Downtown Ohio
Hotel Style:
#7 Family Hotel in Cleveland
#7 Romantic Hotel in Cleveland
#10 Business Hotel in Cleveland
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