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Hilton Garden Inn Cleveland Downtown

Booking.com$107*
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Certificate of Excellence
05/07/2017 05/08/2017
1 room 2 adults 0 children
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Hilton Garden Inn Cleveland Downtown
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1,393 Reviews from our TripAdvisor Community

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Erie, Pennsylvania
Reviewed 3 days ago NEW

I stayed at this hotel during chemotherapy at the Cleveland Clinic. It is just a short drive down Carnegie Avenue to the hospital. The hotel is located within walking distance to Progressive Field and Quicken Arena. Playhouse Square is about four blokcs away. The downtown Cleveland area is loaded with wonderful restaurants all within close proximity to the hotel. Ofcourse...

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Helpful?
Thank Wetsu6567
Cleveland, Ohio
HOTEL’S FAVORITE REVIEW
Reviewed 2 weeks ago

Staying at the Hilton Garden Inn Cleveland Downtown felt like home away from home! I decided I needed a stay-cation (and to celebrate my bf's birthday) and chose this property as it was near my place of employment. Had a pleasure of checking in with Matt B in which he was very accommodating to my needs! My boyfriend was not...

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Thank Ajonica91
About Hotel's Favorite Review
HGIClevelandDntwn, Manager at Hilton Garden Inn Cleveland Downtown, responded to this review

We're so glad to hear our staff made you and your bf's birthday so memorable. We always love being a part of special occasions. It will be my pleasure to share your comments with our team. We hope to see you again soon!

Reviewed 1 week ago

I cannot say enough about the staff and amenities at this hotel! Beginning with Gregory, Rooms Manager, Jess Buttari, Sales, Stacey and the entire front desk crew, the breakfast attendants and chefs, the shuttle driver, I am overwhelmed with the continued hospitality offered to my family, friends, and groups that I bring to the hotel. Staying here is convenient to...

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Helpful?
Thank Cheryl T
HGIClevelandDntwn, Manager at Hilton Garden Inn Cleveland Downtown, responded to this review

Thank you so much for the wonderful review with special recognition to so many team members. It will be our pleasure to share your feedback with our team. We appreciate your loyalty and we always look forward to welcoming you and your groups back!

Cleveland, Ohio
Reviewed 1 week ago

My family member is currently staying at the Hilton Garden Inn and I feel the need to communicate how impressed I am with Tina at the front desk. I have reached her on the telephone several times and spoke with her in person today. She has wonderful communication skills and is so terribly pleasant on the telephone. I love the...

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Helpful?
Thank musik48190
HGIClevelandDntwn, Manager at Hilton Garden Inn Cleveland Downtown, responded to this review

Thank you so much for taking a moment to share this with us. Tina is a true superstar in the hospitality industry and we're very fortunate to have her here with us. It will be our pleasure to share your comments with the team while providing special recognition to Tina.

Ashburn, Virginia
Reviewed 1 week ago

Stayed in this hotel for 3 nights and it was a nice and comfortable stay. If you are visiting Cleveland downtown a good place to stay. Walking distance to major attractions. The hotel also has a shuttle serivice and it takes you around downtown

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Helpful?
Thank Ravi M
HGIClevelandDntwn, Manager at Hilton Garden Inn Cleveland Downtown, responded to this review

We're glad to hear you had an enjoyable stay with us and you enjoyed our shuttle service. We hope to welcome you back soon!

Livonia, Michigan
Reviewed 1 week ago

Stayed here a few times elevator is always an issue and the beds are just uncomfortable. Work out area is decent which enhances the stay. Only major issues are either the bed or air conditioner which has always been extremely loud no matter what room you choose.

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank derickc890
HGIClevelandDntwn, Manager at Hilton Garden Inn Cleveland Downtown, responded to this review

We apologize for the frustrations and inconveniences you experienced during your stay. We do hope you'll reconsider staying with us should your future travels bring you back to the Cleveland area. We'd love an opportunity to welcome you back!

Uniontown, Ohio, United States
Reviewed 1 week ago

They are the best, friendly, helpful, professional. OUTSTANDING. They are superb and always so nice in every way. We have been going there for 13 yrs. Won't go anywhere else no matter. Thanks so much for always great treatment.

Review collected in partnership with Hilton Garden Inn
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Thank Vicki R
HGIClevelandDntwn, Manager at Hilton Garden Inn Cleveland Downtown, responded to this review

Thanks for the wonderful review! We appreciate your loyalty to our hotel for so many years. We look forward to many more!

Toledo, Ohio
Reviewed 1 week ago via mobile

Beautiful hotel with friendly and accommodating staff!! When we arrived the front desk staff treated us like we were friends! The room was huge and the beds and pillows were so comfortable! All you can eat breakfast buffet was amazing! Thank you Gayle and Winny for the customer service!!! We can't wait to come back!

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Helpful?
Thank Andrea C
HGIClevelandDntwn, Manager at Hilton Garden Inn Cleveland Downtown, responded to this review

Thanks for the wonderful feedback! It will be our pleasure to share your comments with the team with special recognition to Gayle and Winny. We hope to welcome you back soon!

Louisville, Kentucky
Reviewed 2 weeks ago via mobile

Overnight trip to visit the Rock & Roll HOF. It's not convenient to that attraction, but it is almost right across from Progressive Field. And despite the $18 one time self parking surface lot fee, the room prices are a good value for the location. We actually slept in our king bed in the corner of our floor, which we...

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1Thank ColorBars
HGIClevelandDntwn, Manager at Hilton Garden Inn Cleveland Downtown, responded to this review

Thanks for the review! We're glad to hear you had an enjoyable stay with us. And you're right - we're a perfect location for an Indians game! We hope to welcome you back on your next trip to Cleveland.

Mansfield, Ohio
Reviewed 2 weeks ago via mobile

Nice hotel near Progressive Field. Antoinette was amazing at check in. Great personality and very helpful. Nice roll in shower. Away from everyone so quiet. Very comfortable and have a shuttle downtown.

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Helpful?
Thank DonnaLH74
HGIClevelandDntwn, Manager at Hilton Garden Inn Cleveland Downtown, responded to this review

Thanks for the wonderful review with special recognition to Antoinette! It will be our pleasure to share your comments with her and the rest of the team.

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05/07/2017 05/08/2017
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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Paid Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Center with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Hilton Garden Inn Cleveland Downtown is conveniently located in downtown Cleveland next to Progressive Field. Our hotel has 240 guestrooms, suites and accessible rooms as well as a fitness center, pool and whirlpool. Hold your next business meeting in the Gateway Conference Center, boasting 20,000 sq. ft. of space, full-service catering and AV equipment. After a busy day enjoy convenient parking, a martini at Harvey’s Bar and dinner at the Great American Grill or in your room ... more   less 

Additional Information about Hilton Garden Inn Cleveland Downtown

Address: 1100 Carnegie Ave, Cleveland, OH 44115
Location: United States > Ohio > Cleveland
Price Range: $116 - $225 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hilton Garden Inn Cleveland Downtown 3*
Number of rooms: 240
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hilton Hotels Direct, Expedia, Hotwire, Travelocity, Hotels.com, Orbitz, Cancelon, Priceline, getaroom.com and HotelQuickly so you can book your Hilton Garden Inn Cleveland Downtown reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Hilton Garden Inn Cleveland Downtown Hotel Cleveland
Cleveland Hilton Garden Inn
Hilton Cleveland
Hilton Garden Inn Cleveland Downtown Ohio
Hotel Style:
#7 Romantic Hotel in Cleveland
#7 Family Hotel in Cleveland
#10 Business Hotel in Cleveland
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Questions & Answers

Here's what travelers have asked, with answers from Hilton Garden Inn Cleveland Downtown staff and other travelers.
17 questions
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See all questions (17)

Questions? Get answers from Hilton Garden Inn Cleveland Downtown staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Odd rooms have a view of the parking lot, evens face the road out front, some rooms have a great view of Progressive Field.”
cheryltX4107HJ, 1 week ago | Read review
“Higher floor, city view side for best views & least noise”
PA_Traveler12345, 3 weeks ago | Read review
“ask for city view on a top floor if possible”
jdroadking, Feb 24, 2017 | Read review
“If there is more than two in your room, get the 2 queen bed 1bedroom suite to provide some space for privacy....same price!”
FarmGirl436, Feb 6, 2017 | Read review
“Mine was 710, not a grand view but I slept when I went to room, no noises period.”
EdW857, Jan 21, 2017 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
Booking.com
$107* /night
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Prices are for 1 room, 2 adults
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