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Hilton Garden Inn Cleveland Downtown

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Hilton Garden Inn Cleveland Downtown
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1,335 Reviews from our TripAdvisor Community

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Showing 1,313: English reviews
Lake View, New York
Reviewed 1 week ago

We stayed for a cheer competition. The staff was great. There was probably 15 of us in the lobby eating and socializing. They were helpful when we needed to get rid of trash and clean up after ourselves. This is the second time I have stayed with them.

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Helpful?
Thank Sbalus
HGIClevelandDntwn, General Manager at Hilton Garden Inn Cleveland Downtown, responded to this review

We love having your group each year. Thank you so much for staying with us again. Glad you had a 5 STAR stay. Happy New Year!

Fairview Park, United States
Reviewed 2 weeks ago

The staff were amazing helping us with any questions we had. The food is top quality and our waitress was so helpful and spaced our meal out so we could enjoy a great evening. Rooms are spacious and well maintained. I would highly recommend this location if you visit Cleveland, Ohio.

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Helpful?
Thank Richard B
HGIClevelandDntwn, General Manager at Hilton Garden Inn Cleveland Downtown, responded to this review

Thank you so much for the kind review. So glad you had a 5 STAR stay with us.

Cleveland, United States
Reviewed 2 weeks ago

This Hotel has location and value going for it. the problem is the guests and their inconsiderate actions toward their fellow guests. We have stayed at this property three times in the past two years for couples get away. Of those three the last two have been ruined by guests. the first vent occurred when my wife and I were...

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank michaelbZ4059OZ
HGIClevelandDntwn, General Manager at Hilton Garden Inn Cleveland Downtown, responded to this review

We sincerely appreciate you being a Hilton Honors member and do apologize for the actions of our other guests. We want everyone staying with us to be completely satisfied and at times it can be difficult to find that happy balance when you are interacting with many different individuals. Again, our apologizes.

Oak Lawn, Illinois
Reviewed 2 weeks ago

The thermostat Needed repair, the blower unit -extremely loud, tv did not have a picture, only sound, room lighting was very poor, we were only givenhad two large towels,mattresses were not up to Hilton standards, tv volume starting out very loud when switched on. Good points- staff, pillows, carpet, blankets,

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Helpful?
Thank Michelle T
HGIClevelandDntwn, General Manager at Hilton Garden Inn Cleveland Downtown, responded to this review

Our sincere apologizes for this is certainly not the norm for us. We are currently under a multi-million dollar renovation and hope you will return to see our new look.

Cincinnati, Ohio
Reviewed 2 weeks ago via mobile

Hotel is located a tee shot from progressive field (baseball) stadium. Offered free shuttle to anywhere around town. Has it's own parking lot. Staff was very friendly and helpful with accommodations and directions.

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Helpful?
Thank bearcats260
HGIClevelandDntwn, General Manager at Hilton Garden Inn Cleveland Downtown, responded to this review

So glad you stayed with us and enjoyed. Thank you for the review.

Mason
Reviewed 3 weeks ago

Its difficult these days to find a hotel stay that has ZERO flaws, but Downtown Cleveland's Hilton Garden Inn was outstanding. First impressions mean everything...... Tina & "Lady J" at the front desk welcomed us with open arms ! I used the Hilton APP digital check in prior to arrival and I had my room key from Tina in less...

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Helpful?
Thank KL F
HGIClevelandDntwn, General Manager at Hilton Garden Inn Cleveland Downtown, responded to this review

Thank you for the very kind review and for the shout outs to our awesome ladies, Tina and Jan. Much appreciated and we look forward to your return when baseball season is here. We are the closest hotel to the ball park. Take care and Happy New Year!

Reviewed 3 weeks ago via mobile

Enjoyed our stay. Very friendly staff. Check in smooth and pleasant. Shuttle was a plus. Driver very nice and informative. Have stayed here before and will again when in the area. Would recommend to others.

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Helpful?
1Thank Mtaylor14
HGIClevelandDntwn, General Manager at Hilton Garden Inn Cleveland Downtown, responded to this review

Thank you for the survey and recommendation!

Lima, NY, United States
Reviewed 4 weeks ago

Great location for sports venues. Breakfast was excellent. Room was very nice. TV cable was OK. Lots of choices for restaurants nearby. Staff were very friendly and helpful. I would stay here again for sure if I go back to Cleveland.

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank russellmM774BM
HGIClevelandDntwn, General Manager at Hilton Garden Inn Cleveland Downtown, responded to this review

So glad to read you will stay with us again. When you do you will enjoy our new look. Our renovation is under way. Take care and thank you for the review.

Columbus, Ohio
Reviewed December 14, 2016

Great place to stay. Close to the Q center which is great for cavs games. The walk isnt bad to playhouse square. Kind of far from the browns stadium but the shuttle will take you there. Have to get your own way back. Other than that this is where i always stay in cleveland!

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Helpful?
Thank 532donaldt
HGIClevelandDntwn, General Manager at Hilton Garden Inn Cleveland Downtown, responded to this review

We certainly appreciate your continued loyalty to our hotel and look forward to you staying with us again. Plenty of basketball season left and hard to believe but baseball is just 4 months away! Come catch some games. Happy New Year!

Reviewed December 12, 2016

I've stayed in several hotels in the area. This is the cleanest and friendliest. My family originally chose this hotel because of the price and location to Cleveland Clinic but now choose it immediately when I am traveling to the city. I has a great location, plenty of parking, the restaurant is good, fresh coffee, free cookies, a pantry stocked...

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Helpful?
Thank Tiffany B
HGIClevelandDntwn, General Manager at Hilton Garden Inn Cleveland Downtown, responded to this review

Thank you for starting our day off with a smile. So glad you and the family enjoy staying with us and thank you for the kind review.

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Room Service
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Business Center with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Conference Facilities
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Hilton Garden Inn Cleveland Downtown is conveniently located in downtown Cleveland next to Progressive Field. Our hotel has 240 guestrooms, suites and accessible rooms as well as a fitness center, pool and whirlpool. Hold your next business meeting in the Gateway Conference Center, boasting 20,000 sq. ft. of space, full-service catering and AV equipment. After a busy day enjoy convenient parking, a martini at Harvey’s Bar and dinner at the Great American Grill or in your room ... more   less 

Additional Information about Hilton Garden Inn Cleveland Downtown

Address: 1100 Carnegie Ave, Cleveland, OH 44115-2806
Location: United States > Ohio > Cleveland
Price Range: $118 - $196 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hilton Garden Inn Cleveland Downtown 3*
Number of rooms: 240
Reservation Options:
TripAdvisor is proud to partner with Hilton Hotels Direct, Booking.com, Priceline, Travelocity and Expedia so you can book your Hilton Garden Inn Cleveland Downtown reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Hilton Garden Inn Cleveland Downtown Hotel Cleveland
Cleveland Hilton Garden Inn
Hilton Cleveland
Hilton Garden Inn Cleveland Downtown Ohio
Hotel Style:
#7 Romantic Hotel in Cleveland
#7 Family Hotel in Cleveland
#10 Business Hotel in Cleveland
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Questions & Answers

Here's what travelers have asked, with answers from Hilton Garden Inn Cleveland Downtown staff and other travelers.
17 questions
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Questions? Get answers from Hilton Garden Inn Cleveland Downtown staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Slept soundly in street facing room, guests park in & out all night in the back.”
 of 5 bubbles Mandarinlady, Nov 20, 2016 | Read review
“Just ask them.”
 of 5 bubbles 47dent, Oct 23, 2016 | Read review
“We loved the wind proof patio to ourselves to sip wine and snack on cheese bought from the best grocery store I have ever been to in.”
 of 5 bubbles flukesandfinds, Oct 17, 2016 | Read review
“Stay off 11, the hall is a sauna.”
 of 5 bubbles michaelrD4375GG, Aug 29, 2016 | Read review
“Face the ballpark for excellent view of fireworks”
 of 5 bubbles MplsJen, Aug 22, 2016 | Read review
5 of 5
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