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Hilton Garden Inn Cleveland Airport

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Hilton Garden Inn Cleveland Airport
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795 Reviews from our TripAdvisor Community

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There are newer reviews for Hilton Garden Inn Cleveland Airport
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Showing 777: English reviews
Columbus, United States
Reviewed November 21, 2015

Great Staff, very helpful. I had a rough start to the trip when I arrived to find out that my reservation had been cancelled due to no fault of the hotel. They fixed that issue for me and when I got to my room, I entered the cleanest and freshest smelling room I believe I've ever been in, short of...

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Helpful?
Thank Steve C
cleveland, United States
Reviewed November 16, 2015

This is the second time I have stayed at a Garden Inn and did not get the correct bill. This requires them to email me the bill which I usually have to call and remind them to please send.They can't seem to get this right no matter how many times i talk to them and the manager is never on...

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Thank Richard S
HGICLEAP, General Manager at Hilton Garden Inn Cleveland Airport, responded to this review

Hello Richard S, I am sorry to hear about your frustrations regarding your bill. I do hope that you will reach out to me to further clarify the issue and how we can assist to prevent this in the future. 216-898-1898. Thank you for your patronage and I look forward to speaking with you! Rebecca Kerrigan General Manager

Reviewed November 12, 2015

Enjoyed my stay here. As Mother of the Bride I made arrangements for a lot of out of town visitors and everyone was happy! Camaraderie and fun for all. The downside is that the bar closes at 10:00 pm. Really?

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Thank juliesK3860SA
Old Hickory, Tennessee
Reviewed November 11, 2015

Excellent service and friendly atmosphere. Great value for price paid. I would recommend this location to anyone travelling to Cleveland, OH. It is close to the airport, the city and many outlining communities.

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Thank Dwaine U
Kane, United States
Reviewed November 11, 2015

Caring for a family member in a nearby hospital was a stressful experience. This hotel was a welcome respite. Friendly staff, safe & comfortable surroundings, excellent meals delivered to my room. Would stay here again in a minute.

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Thank Elizabeth M
Thousand Oaks, CA
Reviewed November 10, 2015

I don't think of a Hilton as a boutique hotel but this one was. Gorgeous lobby. The room was spacious and beautifully decorated, with a refrigerator and microwave. We booked this hotel as it is close to the airport. I wanted to return our rental car the night before we left and the hotel's free shuttle picked me up from...

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Thank eabarrdvm
Georgetown
Reviewed November 9, 2015 via mobile

We only stayed one night but staff were welcoming and kind! The place was clean and surprisingly quiet even though we were near the high way and airport. The pool and spa area was nice. We did the breakfast option and the food was really good! Would definitely stay again! Ask about the 24hr pantry, we didn't learn about it...

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Thank Hart789
Peru, Indiana
Reviewed November 9, 2015 via mobile

Stayed here 2 to 4 days a month through out 6 months this year and were never disappointed. Clean and comfortable rooms, and friendly and helpful staff (even helped provide pitchers of hot water when our windshield wipers were frozen up ). This is the only HGI we've stayed at having fried chicken as part of their breakfast buffet. Highly...

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Thank RICART75
Portville, New York
Reviewed November 9, 2015

chose this hotel because of it's location to the airport and the 24 hour shuttle, the breakfast was excellent and the staff was so friendly and the chef even delivered my daughters omelet to our table. the room was large and very clean. I had a feeling I was going to have a wonderful stay from the wonderful staff at...

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Thank naomihequet
Denver
Reviewed November 7, 2015

The hotel is an older garden inn and is starting to show some wear. But the personnel were so exceptional that our stay was first rate. Everyone from the airport driver to the breakfast staff was efficient as well as pleasant. Very pleased with our experience.

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Thank 1contleft
HGICLEAP, General Manager at Hilton Garden Inn Cleveland Airport, responded to this review

Thank you 1contleft for taking the time to review your stay. We are so proud to have such a great team that strive to deliver great customer service each and every day! I will pass along your sentiments. Thank you for being our guest! Rebecca

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Room Service
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Business Center with Internet Access
  • Shuttle Bus Service
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Conference Facilities
  • Self-Serve Laundry
Official Description (provided by the hotel)
"The Hilton Garden Inn Cleveland Airport is conveniently located just 2 miles from Cleveland Hopkins International Airport. Our hotel has 168 guestrooms, suites and accessible rooms as well as a fitness center and pool. Shuttle service to and from Cleveland Hopkins Airport makes getting here simple. ... more   less 

Additional Information about Hilton Garden Inn Cleveland Airport

Address: 4900 Emerald Ct, Cleveland, OH 44135-6007
Location: United States > Ohio > Cleveland
Price Range: $113 - $216 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hilton Garden Inn Cleveland Airport 3*
Number of rooms: 168
Reservation Options:
TripAdvisor is proud to partner with Hilton Hotels, Booking.com, Orbitz, Hotels.com, TripOnline SA, Travelocity, Odigeo and Priceline so you can book your Hilton Garden Inn Cleveland Airport reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Hilton Garden Inn Cleveland Airport Hotel Cleveland
Hilton Cleveland
Cleveland Hilton
Hilton Garden Inn Cleveland Airport Ohio
Hotel Style:
#1 Family Hotel in Cleveland
#3 Romantic Hotel in Cleveland
#3 Best Value Hotel in Cleveland
#5 Business Hotel in Cleveland
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Questions & Answers

Here's what travelers have asked, with answers from Hilton Garden Inn Cleveland Airport staff and other travelers.
18 questions
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Questions? Get answers from Hilton Garden Inn Cleveland Airport staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“All good rooms. Quiet hotel in any room we have stayed in.”
 of 5 bubbles Sunlover5, 3 weeks ago | Read review
“Breakfast features omelletes made to order --and waffles!”
 of 5 bubbles texwegian, 4 weeks ago | Read review
“Rooms on the back side look out to grass and trees. Front to parking lot”
 of 5 bubbles GaryD754, Aug 24, 2016 | Read review
“The shuttle will take you to the mall/subway station/stores so save on cab fare”
 of 5 bubbles joej381, Aug 22, 2016 | Read review
“I've probably had rooms on all the floors, and have never heard road noise. As long as you stay away from the elevators, you're golden.”
 of 5 bubbles Antrim8, Aug 14, 2016 | Read review
5 of 5
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