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Hilton Garden Inn Cleveland Airport

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Hilton Garden Inn Cleveland Airport
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762 Reviews from our TripAdvisor Community

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Showing 744: English reviews
Chagrin Falls
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed December 18, 2015 via mobile

I lived for a year in Cleveland and then moved back to Australia. I came for a visit and stayed at this hotel and it was really lovely! Check in was great, bed was amazing! It was a big room and I felt very comfortable and safe! Super close to hotel and shuttle was great! Everyone was really friendly. Not... More 

Helpful?
Thank Michelle L
HGICLEAP, General Manager at Hilton Garden Inn Cleveland Airport, responded to this review

Michelle L, Thank you for taking the time to highlight your return visit to Cleveland. We are glad that you chose to stay with us and that you were able to utilize the hotel shuttle to get you around the area while you were here. We hope to see you again sometime- Safe travels! Rebecca Kerrigan More 

Louisville, United States
1 review
5 of 5 stars Reviewed December 17, 2015

Great value, location and facility. The hotel staff (everyone) was very pleasant and helpful. The hotel lobby provides a nice place to gather around their fireplace and relax. There is ample parking and easy access to the interstate. Although this is called the "Airport" location, there is no noise from air traffic!

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank William D
Hampton, VA, United States
1 review
5 of 5 stars Reviewed December 16, 2015

I have to write these words in order for my review to be posted. This is a clean hotel with good internet. What more are you looking for? Seriously trip advisor, why all the letters? Must I use 200 to describe a clean hotel in a good location with good service? This is silly.

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Anthony N
Dallas, United States
Level Contributor
8 reviews
4 hotel reviews
5 of 5 stars Reviewed December 16, 2015

There is nothing that I would change about the Hilton Garden Inn Cleveland Airport location. Monica, who works the front desk in the evening, is a wonderful hostess! She always greets me with a smile and has pleasant conversation while getting me checked into my room. When I come downstairs in the morning Margo is there to greet me with... More 

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Frederica P
HGICLEAP, General Manager at Hilton Garden Inn Cleveland Airport, responded to this review

Thank you for your review Frederica P, We are delighted to hear that our team was able to deliver exceptional customer service and made such a memorable impact on your recent stay. We truly appreciate your patronage and look forward to seeing you back again soon! Rebecca Kerrigan More 

murphysboro, United States
1 review
5 of 5 stars Reviewed December 14, 2015

great place to stay staff was very helpful and friendly, room was great, food was good service was great at restaurant, bar staff very friendly lobby was very attractive, was little pricey but was great place to stay would use agian

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Steve R
Montreal
Level Contributor
107 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 52 helpful votes
4 of 5 stars Reviewed December 10, 2015

The hotel is the standard layout for Hiltons. The bathrooms are old but in fairly good shape. My only complaint is that when we go periodically to visit our son and family in the area, in the morning, guests actually go down for the buffet breakfast IN THEIR PYJAMAS! They look smelly and unwashed with bed-head and all! Nasty! I... More 

Helpful?
Thank BoppinRobin
Saint Charles, Missouri
Level Contributor
95 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
5 of 5 stars Reviewed December 10, 2015 via mobile

This is one of the best HGI I stay in. The customer service is exceptional and everyone has always gone out of their way to assist me with anything I needed. I really appreciate that they will pick you up at the rental car facility to save you from having to go over to the airport and to then call... More 

Helpful?
Thank ScottyPayne
hamilton
Level Contributor
68 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
5 of 5 stars Reviewed December 9, 2015

We returned to this hotel due to the great employees we encountered on our last trip to Cleveland. This time the employees were as good and as an added bonus the dinner was very good. Probably better than we could have found at any other local restaurant. Kudos to the cook and waitstaff. We used the shuttle service to access... More 

Review collected in partnership with Hilton Garden Inn

Helpful?
1 Thank coppermike
Darlington, Wisconsin
Level Contributor
73 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed December 4, 2015 via mobile

One of the nicest HGIs I've stayed in. Staff was incredibly helpful. Room was extremely clean. It's where I'll stay on my next trip to Cleveland. Very easy access to the airport and the NASA center. Only a couple restaurants within walking distance but there are many within a 10 minute drive.

Helpful?
Thank Mike O
HGICLEAP, General Manager at Hilton Garden Inn Cleveland Airport, responded to this review

Thank you MIke O for taking the time to review your stay! We appreciate having you as our guest and look forward to seeing you again soon! Rebecca Kerrigan General Manager More 

1 review
4 of 5 stars Reviewed December 4, 2015

Stayed two night while visiting relatives for Thanksgiving. Very clean, nicely appointed, loved the adjustable firmness beds. Only reasons it did not get the 5th rating - 1) shower heads were too low - if you are over 5'11", you really have to duck to get your hair wet; and 2) we got 2 rooms, and they were not connecting.... More 

Helpful?
Thank Kevin D
HGICLEAP, General Manager at Hilton Garden Inn Cleveland Airport, responded to this review

Thank you Kevin D for your patronage. It is great to hear that you enjoyed your stay with us while visiting your family at the holidays. We appreciate your feedback and always take into consideration suggestions brought to us by our guests on how we can improve. Thank you and I do hope that we see you back in the... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Room Service
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Business Center with Internet Access
  • Shuttle Bus Service
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Conference Facilities
  • Self-Serve Laundry
Official Description (provided by the hotel)
"The Hilton Garden Inn Cleveland Airport is conveniently located just 2 miles from Cleveland Hopkins International Airport. Our hotel has 168 guestrooms, suites and accessible rooms as well as a fitness center and pool. Shuttle service to and from Cleveland Hopkins Airport makes getting here simple. ... more   less 

Additional Information about Hilton Garden Inn Cleveland Airport

Address: 4900 Emerald Ct, Cleveland, OH 44135-6007
Location: United States > Ohio > Cleveland
Price Range: $102 - $229 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hilton Garden Inn Cleveland Airport 3*
Number of rooms: 168
Reservation Options:
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Also Known As:
Hilton Garden Inn Cleveland Airport Hotel Cleveland
Hilton Cleveland
Cleveland Hilton
Hilton Garden Inn Cleveland Airport Ohio
Hotel Style:
#1 Family Hotel in Cleveland
#2 Best Value Hotel in Cleveland
#3 Romantic Hotel in Cleveland
#5 Business Hotel in Cleveland
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