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Hilton Garden Inn Cleveland Airport

GardenInn.com$129*
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Certificate of Excellence
06/04/2017 06/05/2017
1 room 2 adults 0 children
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Hilton Garden Inn Cleveland Airport
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866 Reviews from our TripAdvisor Community

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Showing 848: English reviews
Charlotte, North Carolina
Reviewed May 26, 2016

Great hotel staff!!!! Terrible mattresses! I was only able to get a double room and the mattresses on both beds were sagging to the center and I could never find a comfortable position to sleep in. Service was excellent!

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank rogersI7687FR
HGICLEAP, Front Office Supervisor at Hilton Garden Inn Cleveland Airport, responded to this review

Dear rogersI7687FR, Thank you for letting us know how your recent experience was with the Hilton Garden Inn Cleveland Airport! I'm happy to hear you were so pleased with the staff. We are very dedicated to our guests and always do what we can to make your stay memorable. Sorry to hear about the beds in your room, though. It...

Houston, Texas
Reviewed May 26, 2016 via mobile

Great place to stay near the airport. Nice grounds. Park view rooms look into forested area - beautiful sunset over the trees from my room. The Rocky River park just a mile or so down the road has great walking/jogging trails, picnic facilities, etc. Hotel has a nice little restaurant.

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Helpful?
Thank zoyapunk
HGICLEAP, Front Office Supervisor at Hilton Garden Inn Cleveland Airport, responded to this review

Hello zoyapunk, Thank you for taking the time to give us a nice review about your recent stay with us. We are very thankful to be so close to the Cleveland Metroparks. It definitely does add to the scenery once the weather gets nicer here in Cleveland! I'm so glad you were able to enjoy it! Take care, Desiree Dickinson...

Concord, Ohio
Reviewed May 20, 2016

If your looking for a way to be sure you get to your flight on time due to living far away from the airport of due to weather and traffic, I highly recommend the Hilton Garden Inn. Book your room in advance, and ask for parking ($15 may change). Be sure to ask as soon as you know your going...

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Helpful?
Thank L B
HGICLEAP, Front Office Supervisor at Hilton Garden Inn Cleveland Airport, responded to this review

Hello L B, Thank you so much for utilizing our Park, Stay & Go package and letting others know the importance of booking early to get the best rate! It is certainly true that we have limited parking for everyone, so the sooner you call us, the better. I'm happy to hear the shuttle service and our amenities were satisfactory...

Pennsylvania
Reviewed May 20, 2016

This was a repeat visit and I was not disappointed. Room was great as is usual at a Garden Inn. Service at Breakfast was top-notch. Everyone was very helpful and I truly enjoyed my stay. If you need a hotel in this area you will not go wrong with the Garden Inn!

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Helpful?
Thank startraindd
HGICLEAP, Front Office Supervisor at Hilton Garden Inn Cleveland Airport, responded to this review

Hi startraindd, We appreciate the kind words and the repeat business! Thank you for taking the time to let others know about the standards we strive for! We hope to see you again in the future. Thank you, Desiree Dickinson Front Office Supervisor

Tampa
Reviewed May 18, 2016

Had a wonderful stay. We were there for a wedding and most out of town family stayed here. Our group ( at least 60) took over the breakfast area, but they were able to serve us within a 10-15 minute time frame.

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank Catana B
HGICLEAP, Front Office Supervisor at Hilton Garden Inn Cleveland Airport, responded to this review

Thank you, Catana B, for sending us a nice review regarding your recent stay at the property! We love having wedding groups here and do our best to accommodate everyone while they're here. I'm happy to hear breakfast went so well for you all! Take care, Desiree Dickinson, Front Office Supervisor

Durham, NC, United States
Reviewed May 9, 2016

We stayed at the Hilton Garden because of its location - proximity to the event, and positioning for an early morning trip to the airport. It worked well, a good choice. OUr only regret is that we enjoyed the breakfast service only once, as we left before breakfast bagan. It was easy to return the rental care in the morning,...

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank Daniel B
HGICLEAP, Front Office Supervisor at Hilton Garden Inn Cleveland Airport, responded to this review

Hi Daniel B, Thank you for the nice review on your recent trip to Cleveland! It's great to hear you were able enjoy the services such as the 24 hour shuttle and the breakfast buffet. If you are ever in a rush in the morning and stay here again, you might want to check out our new Grab-n-Go breakfast option....

Middle River, Maryland
Reviewed May 6, 2016

Hotel was very clean, staff was very friendly and helpful, wonderful food, comfy beds and early digital check in! Very affordable! The location was kind of off the main road and considering it was by the airport, it was very quiet. There was a Reservation / State Park not too far away so we were able to spend a day...

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank jwmomof2
HGICLEAP, Front Office Supervisor at Hilton Garden Inn Cleveland Airport, responded to this review

Hello jwmomof2, Thank you for letting us know how your recent stay was with us! I am so pleased to hear everything was so accommodating for you and that you could enjoy the Metroparks! We hope to see you again. Safe travels, Desiree Dickinson Front Office Supervisor

Rogersville, United States
Reviewed May 5, 2016

I'm treated like family. The front desk staff, room service, kitchen staff, and servers are focused on customer service. They go out of the way to please and make your stay comfortable. The management staff have done an exceptional job running this hotel.

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank Timothy H
HGICLEAP, Front Office Supervisor at Hilton Garden Inn Cleveland Airport, responded to this review

Hi Tim! Thanks for taking time out of your busy schedule to post a little positive note about us! Of course we appreciate your loyalty to our property and Hilton and enjoy your company every week! You are definitely a true regular and we look forward to your next stay with us. Thanks, Desiree Dickinson Front Office Supervisor

Bellingham, Washington
Reviewed May 3, 2016 via mobile

Beautiful property, great location, shuttle to airport and car rental. Business center 24 hours a day. Swimming pool indoors, restaurant and bar. Coffee in lobby 24 hours a day. Shuttle 24 hrs day. Everyone is helpful and friendly, efficient with local knowledge. Rooms are well done and include fridge,microwave and coffee/tea/cocoa/water service. New hotel with all the amenities and great...

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Helpful?
Thank kort14
HGICLEAP, Front Office Supervisor at Hilton Garden Inn Cleveland Airport, responded to this review

Thank you, kort14, for providing us with such great feedback! We're happy to hear the amenities were satisfactory during your stay and that you enjoyed the staff, rooms, and 24 hour shuttle service. Take care, Desiree Dickinson Front Office Supervisor

United States
Reviewed May 2, 2016

I wouldn't hesitate to stay here if I had to, however might look elsewhere if I was in the area again. It is a nice convenience of having a microwave and refrigerator in the room. The room was clean and the free waters in the refrigerator were an added bonus. The people who worked at the hotel were helpful and...

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Helpful?
Thank likestotravel1232013
HGICLEAP, Front Office Supervisor at Hilton Garden Inn Cleveland Airport, responded to this review

Dear likestotravel1232013, I would like to thank you for taking the time to write a review on your recent stay with us. We appreciate feedback in order to keep improving our services. We definitely take your recommendations seriously and will follow up in the maintenance on the bathrooms and the clocks better. Unfortunately, Hilton's standard for the Hilton Garden Inn...

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06/04/2017 06/05/2017
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Amenities

Highlights
  • Pool
  • Free High Speed Internet ( WiFi )
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Room Service
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Free Internet
Services
  • Business Center with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Self-Serve Laundry
  • Conference Facilities
  • Room Service
  • Multilingual Staff
Official Description (provided by the hotel)
"The Hilton Garden Inn Cleveland Airport is conveniently located just 2 miles from Cleveland Hopkins International Airport. Our hotel has 168 guestrooms, suites and accessible rooms as well as a fitness center and pool. Shuttle service to and from Cleveland Hopkins Airport makes getting here simple. ... more   less 

Additional Information about Hilton Garden Inn Cleveland Airport

Address: 4900 Emerald Ct, Cleveland, OH 44135-6007
Location: United States > Ohio > Cleveland
Price Range: $117 - $247 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hilton Garden Inn Cleveland Airport 3*
Number of rooms: 168
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Hilton Hotels Direct, Hotwire, Orbitz, Hotels.com, Travelocity, Priceline, Cancelon, HotelsforEveryone, Cheap Tickets, getaroom.com, TripOnline SA, HotelsClick, HotelQuickly and Hotel.de so you can book your Hilton Garden Inn Cleveland Airport reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Hilton Garden Inn Cleveland Airport Hotel Cleveland
Hilton Cleveland
Cleveland Hilton
Hilton Garden Inn Cleveland Airport Ohio
Hotel Style:
#1 Family Hotel in Cleveland
#3 Romantic Hotel in Cleveland
#3 Best Value Hotel in Cleveland
#5 Business Hotel in Cleveland
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Questions & Answers

Here's what travelers have asked, with answers from Hilton Garden Inn Cleveland Airport staff and other travelers.
21 questions
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Questions? Get answers from Hilton Garden Inn Cleveland Airport staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Great views from upper floors where you can see the airplanes from the airport.”
bschofield1959, 4 weeks ago | Read review
“Back side overlooks a wooded glade, but all rooms are very quiet.”
abovethetreeline, Mar 2, 2017 | Read review
“Rooms away from the elevator to eliminate hearing the dinging of the elevator doors.”
darlenek523, Jan 30, 2017 | Read review
“Airport shuttle is free but you have to make a reservation.”
TENNDAWG, Jan 8, 2017 | Read review
“All good rooms. Quiet hotel in any room we have stayed in.”
Sunlover5, Nov 13, 2016 | Read review
5 of 5
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GardenInn.com
$129* /night
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Prices are for 1 room, 2 adults
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