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Hilton Garden Inn Cleveland Airport

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Hilton Garden Inn Cleveland Airport
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843 Reviews from our TripAdvisor Community

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Cleveland, Airport, United States
Reviewed 6 days ago NEW

I did not receive clean sheets and the staff which checked me in were not friendly. I heard them speaking about me as I turned the corner....not good business. The gentlemen who I checked out was more professional and the location was great

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Thank D5486MAianw
HOTEL’S FAVORITE REVIEW
Reviewed January 4, 2017

Returning to Cleveland, OH for the holidays each year is made all the easier when staying at the Hilton Garden Inn Airport-- Hard to believe this is n airport hotel... (The back of the hotel faces beautiful woods.) But proximity (and the free hotel shuttle) to the airport is only part of the reason to stay at this property. This...

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1Thank Patrick B
About Hotel's Favorite Review
HGICLEAP, Front Office Supervisor at Hilton Garden Inn Cleveland Airport, responded to this review

Hi Patrick B, Thank you so much for the beautiful review! We love having you here, Patrick, and look forward to your return! Sincerely, Desiree Dickinson Front Office Supervisor

Edison, New Jersey
Reviewed 1 week ago NEWvia mobile

Passing through Cleveland on a recent trip & had to stay over. The hotel is very convenient to the airport and major highways but is still quiet. The king size room was spacious & clean with an adjustable firmness on the bed. Enjoyed the morning coffee that I brewed fresh & the complimentary bottles of water. At night there were...

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Thank Patricia A
HGICLEAP, Manager at Hilton Garden Inn Cleveland Airport, responded to this review

Thank you so much for staying with us and for the great 5 star review. We are thrilled you enjoyed your spacious and clean room, as well as convenient location to the airport and highways. We pride ourselves on delivering excellent customer service and are pleased to hear you found our hotel to be so enjoyable. When staying in the...

Dilliner, United States
Reviewed 1 week ago

Really ENJOYED are stay. Very clean. Staff was GREAT! Room service was GREAT!! Going back in two weeks. Close to many restaurants and shopping areas.Glad we picked this Hotel for are weekend in Cleveland. Can't wait to visit again!!

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Thank Y1799AZkathym
HGICLEAP, Manager at Hilton Garden Inn Cleveland Airport, responded to this review

Greetings Y1799AZkathym, Thank you so much for sharing your sentiments regarding your recent visit. We're very happy you were able to take advantage of our great room service in your very clean guest suite during your stay. We will share your positive feedback with our team of service industry professionals who strive to make your satisfaction their priority. Come back...

Tiffin, Ohio
Reviewed 1 week ago

Nice place to stay and friendly service, we got breakfast included and it was a great selection with many items freshly made. Swimming pool and spa is in great condition. The hotel sets back from the main road on a winding small road is the only negative.

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Thank D5591DXjohnm
HGICLEAP, Manager at Hilton Garden Inn Cleveland Airport, responded to this review

Hello D5591DXjohnm, What a great review! I'm very happy you experienced the service Hilton Garden Inn-Cleveland Airport is known for. We strive to take our guest satisfaction to the next level, each and every stay for each and every guest. We hope you stay with us in the future when your travels find you in the Cleveland area once again....

Benton, Ohio
Reviewed 1 week ago

We've stayed at this hotel several times before flying out of Cleveland Hopkins Airport. It's clean with an adequate bar and restaurant. The service was great. You basically can park your car for a week and spend the night before your flight for almost the same price it would cost to park for a week at the airport.

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Thank shastam
HGICLEAP, Manager at Hilton Garden Inn Cleveland Airport, responded to this review

We sincerely appreciate you taking the time to share your experience from your recent stay with Hilton Garden Inn-Cleveland Airport. I am very happy you found the hotel to be clean, our service excellent, and was able to take advantage of our great park/stay/go package. We hope when your travels require you stay in Cleveland once again, you consider us...

United States
Reviewed 1 week ago

Very nice and consistent stay at Hilton Garden Inn. Very reliable and can always count on consistent experience. I enjoyed the location and my quick overnight stay near the Cleveland airport. If you are in Cleveland you should give this property a try.

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Thank anils726
HGICLEAP, General Manager at Hilton Garden Inn Cleveland Airport, responded to this review

Thank you, anils726, for your kind words and for the time you took to share your comments. It is great to hear that you have a consistent experience when you stay with us! You can count on us. Guaranteed. See you soon!

Reviewed 2 weeks ago

Enjoyed my stay with your hotel. Hope to see you again soon. Your van drivers were great, breakfast was very good, and a good staff. The computer room was very helpful for my needs. We had a very good time with this hotel. Even though the weather was cold, We were able to enjoy our stay. We hope to stay...

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Thank GRADY M
HGICLEAP, General Manager at Hilton Garden Inn Cleveland Airport, responded to this review

Hello, GRADY M! Thank you so much for your positive feedback regarding your stay. I am pleased to hear that you had great interaction with my team. If there is anything that we can do to earn a 5 rating, please let me know as we strive hard to continuously improve our product and services. Looking forward to seeing you...

Akron, Ohio
Reviewed 3 weeks ago

I've stayed here several times. Each time, staff has been above and beyond welcoming, friendly and accommodating. I've stayed at another airport hotel and been repeatedly disappointed. The moment I switched to this hotel, I never looked back. The Park and Fly option is excellent. The rooms are spotlessly clean. I love the Hilton app that lets you choose your...

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Thank abovethetreeline
HGICLEAP, Manager at Hilton Garden Inn Cleveland Airport, responded to this review

Thank you for taking the time out of your day to provide feedback regarding your recent stay at Hilton Garden Inn-Cleveland Airport. We have read your comments and appreciate you've provided us the gift of your feedback. We will pass along the great sentiments to our housekeeping and restaurant staff regarding your spotlessly clean room and excellent room service burger....

Chippewa Falls, Wisconsin
Reviewed 3 weeks ago

Booked last minute through our Hilton app and all went very well. Quiet, comfortable, easy to get to. Did not leave time to use any extra amenities. Close to downtown arena took about 15 minutes to arrive.

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Room Service
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Business Center with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Self-Serve Laundry
  • Conference Facilities
  • Room Service
Official Description (provided by the hotel)
"The Hilton Garden Inn Cleveland Airport is conveniently located just 2 miles from Cleveland Hopkins International Airport. Our hotel has 168 guestrooms, suites and accessible rooms as well as a fitness center and pool. Shuttle service to and from Cleveland Hopkins Airport makes getting here simple. ... more   less 

Additional Information about Hilton Garden Inn Cleveland Airport

Address: 4900 Emerald Court S.W., Cleveland, OH 44135
Location: United States > Ohio > Cleveland
Price Range: $101 - $242 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hilton Garden Inn Cleveland Airport 3*
Number of rooms: 168
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Hilton Hotels Direct, Orbitz, Hotels.com, Priceline, HotelsforEveryone and Travelocity so you can book your Hilton Garden Inn Cleveland Airport reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Hilton Garden Inn Cleveland Airport Hotel Cleveland
Hilton Cleveland
Cleveland Hilton
Hilton Garden Inn Cleveland Airport Ohio
Hotel Style:
#1 Family Hotel in Cleveland
#3 Romantic Hotel in Cleveland
#3 Best Value Hotel in Cleveland
#5 Business Hotel in Cleveland
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Questions & Answers

Here's what travelers have asked, with answers from Hilton Garden Inn Cleveland Airport staff and other travelers.
19 questions
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Questions? Get answers from Hilton Garden Inn Cleveland Airport staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Back side overlooks a wooded glade, but all rooms are very quiet.”
 of 5 bubbles abovethetreeline, 3 weeks ago | Read review
“Rooms away from the elevator to eliminate hearing the dinging of the elevator doors.”
 of 5 bubbles darlenek523, Jan 30, 2017 | Read review
“Airport shuttle is free but you have to make a reservation.”
 of 5 bubbles TENNDAWG, Jan 8, 2017 | Read review
“All good rooms. Quiet hotel in any room we have stayed in.”
 of 5 bubbles Sunlover5, Nov 13, 2016 | Read review
“Breakfast features omelletes made to order --and waffles!”
 of 5 bubbles texwegian, Nov 6, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question