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DoubleTree by Hilton The Tudor Arms Hotel

Priceline$132*
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Certificate of Excellence
05/14/2017 05/15/2017
1 room 2 adults 0 children
$190*
$132*
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$137*
$137*
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DoubleTree by Hilton The Tudor Arms Hotel
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1,243 Reviews from our TripAdvisor Community

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New York City, New York
Reviewed 2 days ago NEW

Staff was very curteous, pleasant and willing to assist with local traveling, etc. we will definately return to this hotel during our future visits to Cleveland. The rooms as well as the entire hotel was very clean.

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank dianea908
Buffalo
HOTEL’S FAVORITE REVIEW
Reviewed February 1, 2017

I loved the historic look of this hotel. The old fashioned woodworking makes it special. What is really outstanding is the staff! I have been here over a month while my husband has been treated at Cleveland Clinic. The staff has done everything they could to make my long stay pleasant. Telisa and Sherrona at the desk couldn't have been...

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Helpful?
Thank Kay8
About Hotel's Favorite Review
Steven P, Front Office Manager at DoubleTree by Hilton The Tudor Arms Hotel, responded to this review

Thank you for this wonderful feedback. We have always asserted that in addition to our beautiful facility and perfect location, it is our staff that sets us apart. I'll be happy to share your review with our team, and we look forward to your next visit.

Shepherdsville
Reviewed 5 days ago NEW

Location to Clinic is perfect, only 2 blocks away. Hotel has an older feel to it, but was very well maintained and very clean. Staff is extremely helpful. Had breakfast buffet,my suggestion? Eat elsewhere. Price way too high for value, food really less than appealing.

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank Angela R
Steven P, Front Office Manager at DoubleTree by Hilton The Tudor Arms Hotel, responded to this review

thank you for the great review of your hotel experience. I am happy to read you enjoyed yourself and we were able to meet many of your expectations. Please visit us again soon!

Reviewed 5 days ago NEW

Rooms are large, beds were comfortable. Hotel location was convenient for travel to Case Western. However, bathroom had strong smell of urine. It made the whole experience just feel unclean, and gave hesitation about stepping on the floors. The flooring in the bathroom is a dark brown textured material, which made it just feel dirty, like a bad locker room.

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank businesstravel943
Steven P, Front Office Manager at DoubleTree by Hilton The Tudor Arms Hotel, responded to this review

Thank you very much for your recent stay with us. We are deeply sorry we fell below your expectations. Our hotel is very proud of its level of service and quality of its product and for this reason your review are very troubling and will certainly be looked into. Thank you for bringing your concerns to our attention!!!

United States
Reviewed 5 days ago NEW

Experienced several issues during our stay. Problems checking in, issues with valet, elevators broke and had to drag luggage down 11 flights of stairs. Our last night, our toilet broke. We called the CareLine and were told they would send someone to take a look at it. When she arrived, she shoved a plunger in my hands and walked away.

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank 860jamiee
Steven P, Front Office Manager at DoubleTree by Hilton The Tudor Arms Hotel, responded to this review

We loved having you at our property and are so happy for your patronage. We understand that it's difficult when a elevators goes out. Since that incident we are being proactive and will be undergoing a full elevator and hvac inspection and possible repairs over the next two weeks. Wait times can be tough and we will make every effort...

Cincinnati, Ohio
Reviewed 6 days ago NEW

Hotel and staff were great! I like that it is not your typical chain hotel and had some character. Parking is not great unless you valet. Did not try the breakfast, I have a problem with a $14 Continental breakfast.

Review collected in partnership with DoubleTree by Hilton
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Thank G6533GRdavidd
Steven P, General Manager at DoubleTree by Hilton The Tudor Arms Hotel, responded to this review

Thank you for acknowledging our staff's efforts and service. I am glad you enjoyed yourself and the staff was able to meet your expectations.

Reviewed 6 days ago NEW

I picked this hotel because of ratings and the proximity to CWRU where I had a couple of meeting. The reception team was great and they gave me a nice room on the 11th floor. It was reasonably quiet and had a nice view. I ate breakfast during both mornings of my stay and the buffet is better than most...

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank Robert T
Steven P, Front Office Manager at DoubleTree by Hilton The Tudor Arms Hotel, responded to this review

Thank you for your review of your recent stay at the Doubletree by Hilton the Tudor Arms Hotel. I am delighted to read that you enjoyed your room and all of its unique amenities, and that you found the hotel’s location convenient. We will look forward to serving you again, when your next travels bring you to Cleveland.

Gadsden, Alabama
Reviewed 1 week ago

This is a Hilton property and a completely renovated of a turn-of-the-century hotel. The architecture in Cleveland is monolithic and classic and this place fits right in. Located near University Circle, we were totally wowed by the COMPLETE renovation of the hotel. Ultra modern rooms and bathrooms (in fact, we talked of remodeling our bathroom similarly). I did not take...

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Helpful?
Thank JimE782
Steven P, Front Office Manager at DoubleTree by Hilton The Tudor Arms Hotel, responded to this review

Thank you for your observations and comments about your recent stay. We really appreciate guest feedback. We couldn't be more grateful for your comments regarding our staff. We work hard to exceed guest expectation and it is our pleasure to make your experience the most memorable. Thanks for your kind review!

Honolulu, Hawaii
Reviewed 1 week ago via mobile

My daughter and I are visiting Case Western Reserve University in Cleveland. Found this hotel via booking.com, and boy am I glad I decided to stay here, instead of a downtown hotel. The location is convenient for the college visit if you have a car. More over, the room is spacious and just gorgeous! High ceiling, wooden hard floor, and...

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Helpful?
Thank glorifiber
Steven P, Front Office Manager at DoubleTree by Hilton The Tudor Arms Hotel, responded to this review

We are truly thankful for your wonderful review and are happy you had a superb experience. We look forward to welcoming you back.

Richmond, Virginia
Reviewed 2 weeks ago

Exceptional friendly staff - hope you have the good fortune to get Elle Ward on the front desk :). We were here to attend appointments at the Cleveland Clinic and they have a shuttle service. Food was great. Could have more comfortable chairs in rooms.

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank Rita E
Steven P, Front Office Manager at DoubleTree by Hilton The Tudor Arms Hotel, responded to this review

Thank you for taking the time to share your feedback about your recent stay at the Tudor Arms Hotel. I am thrilled to hear you enjoyed your stay and received great customer service. We hope that you’ll return to the area and stay with us again.

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05/14/2017 05/15/2017
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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Center with Internet Access
  • Shuttle Bus Service
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Laundry Service
  • Multilingual Staff
Official Description (provided by the hotel)
The DoubleTree by Hilton - The Tudor Arms Hotel is conveniently located in the center of Cleveland's East Side Cultural District and offers close proximity to the Cleveland Clinic and University Hospital. Begin each day with our delicious DoubleTree buffet or enjoy lunch or an evening meal at The Canopy Grille Restaurant. ... more   less 

Additional Information about DoubleTree by Hilton The Tudor Arms Hotel

Address: 10660 Carnegie Ave, Cleveland, OH 44106-3019
Location: United States > Ohio > Cleveland
Price Range: $126 - $199 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — DoubleTree by Hilton The Tudor Arms Hotel 3.5*
Number of rooms: 137
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Hilton Hotels Direct, Hotels.com, Hotwire, Priceline, Orbitz, Travelocity, Cancelon, TripOnline SA, getaroom.com and HotelQuickly so you can book your DoubleTree by Hilton The Tudor Arms Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
DoubleTree By Hilton The Tudor Arms Hotel Cleveland, Ohio
Hotel Style:
#3 Family Hotel in Cleveland
#3 Best Value Hotel in Cleveland
#7 Business Hotel in Cleveland
#10 Romantic Hotel in Cleveland
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Questions & Answers

Here's what travelers have asked, with answers from DoubleTree by Hilton The Tudor Arms Hotel staff and other travelers.
17 questions
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Questions? Get answers from DoubleTree by Hilton The Tudor Arms Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Best views are probably overlooking University Circle”
JimE782, 1 week ago | Read review
“The higher the better! Elevators are quick to arrive.”
PeterC482, 2 weeks ago | Read review
“6th floor or higher”
  • Glass covering a little more than half and no door on shower. Not to our liking...
  • Watch out for the bed frame. it will bite.
Fizgig46, Mar 15, 2017 | Read review
“If you are with family the two room queen suite easily sleeps six”
romundah, Jan 28, 2017 | Read review
“Read up on the history and look around. A neat historic building.”
Z5982EWjimw, Jan 19, 2017 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
Priceline
$132* /night
View Deal
Booking.com$137
Doubletree.com$137
TripAdvisor$137
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*Disclaimer
Prices are for 1 room, 2 adults
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