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Doubletree Cleveland Downtown / Lakeside

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Doubletree Cleveland Downtown \/ Lakeside
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1,829 Reviews from our TripAdvisor Community

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There are newer reviews for Doubletree Cleveland Downtown / Lakeside
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Showing 1,813: English reviews
Cleveland, United States
Reviewed May 26, 2015

I was receiving treatments at Cleveland Clinic and the staff at DoubleTree was amazing! I was always their number one concern but also my husband who was just along for the ride was treated like a king. Their "Care Coordinator" was great to work with and was willing to help with anything we might have needed!

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank Jerry J
Grove City, United States
Reviewed May 26, 2015

I stayed at this hotel before so I knew it was close to my conference. The person at check-in was not very friendly. While she did her job, she did not smile or ask me if I had any special needs. My room attendant, Nichola, however was fantastic. She was very attentive and made my room clean and pleasant. The...

Review collected in partnership with DoubleTree by Hilton
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Thank Kathleen H
Cleveland, United States
Reviewed May 26, 2015

There were small flying bugs in my room. When I call the front desk, they stated they were aware of the situation and asked if I would like to change rooms. They went on to say that during the summer months they have bugs in the all the rooms and changing rooms may not help. It did not help the...

Review collected in partnership with DoubleTree by Hilton
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Thank Michael H
West Allis, United States
Reviewed May 25, 2015

I was there on a short vacation to see some of the local museums, etc. It was very nice having a free shuttle service to drop off and pick up on call instead of having to drive everywhere, figure out directions, find parking, etc. This helped make the trip for us relaxing and fun.

Review collected in partnership with DoubleTree by Hilton
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1Thank Robyn N
Coppell, Texas
Reviewed May 24, 2015 via mobile

Great location if you are in Cleveland for the Rock & Roll HOF. Very comfortable bed, clean room. The staff is very friendly. Kelly at the front desk was very nice when she realized it was my husband 's birthday. We had a beautiful view of the lake. The shuttle driver (didn't get his name) was also super friendly. A...

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Thank Janet K
Racine
Reviewed May 24, 2015

We enjoyed our stay here. The staff are super friendly and helpful, the morning buffet was good, the bed and pillows comfortable and you can't beat the location and the Rock n' Roll Hall of Fame Package they offer. We also had a view of the lake! We wish our room could have been a little bigger, smaller than most...

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Thank panielsen
Burlington, Canada
Reviewed May 23, 2015

When my son and I went to Cleveland to visit the Rock and Roll Hall of fame we stayed at the Doubletree Cleveland /Lakeside hotel. Overall it is a good hotel. The hotel is in a great location if you are going to visit the Hall of Fame or go to a football game. Both of these are only a...

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Thank Rudy P
Portland, Oregon
Reviewed May 20, 2015 via mobile

Decent hotel, with decent service. Walkable to most downtown points of interest, but a little chilly in the morning. Room was well appointed by chain standards and the bed was comfortable. Breakfast buffet was a bit overpriced. Cookie is always a nice added touch.

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Thank CrazyVikingSr
Doubletree33, Manager at Doubletree Cleveland Downtown / Lakeside, responded to this review

Thank you for taking the time to review your recent stay. Your feedback is much appreciated and we were happy to here that your stay was enjoyable. Thanks

New York City, New York
Reviewed May 19, 2015

Overall it was a decent stay. The staff was very nice and took the time to explain where amenities were located. The room could def use an update. It was pretty dark in the and the thermostat was a bit confusing. It looked like the bathroom wall was crumbling a bit on the floor. The room was clean just in...

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Thank Deeannana
Doubletree33, Manager at Doubletree Cleveland Downtown / Lakeside, responded to this review

Thank you for choosing to stay with us here at the Doubletree by Hilton Cleveland Downtown-Lakeside. We are pleased to here that our staff was accommodating, location was prime and that having a Starbucks on property as well as a complimentary made for a more enjoyable stay. Thank you for making us aware of an imperfection in your sleeping room...

Westlake Village, California
Reviewed May 18, 2015

The reception staff is extremely friendly and professional. Although I had not reserved a water front facing room, they still upgraded me so that I could have a nice view. The room was very clean and spacious. The hotel is very conveniently located near the Tower City Center metro station and the Convention Center. It is very easy to get...

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Thank intrepidtrvlr
Doubletree33, Manager at Doubletree Cleveland Downtown / Lakeside, responded to this review

We truly appreciate you taking the time to comment about your recent stay. We are happy that you were able to get a room with a good view of the lake and that you found your accommodations comfortable and as anticipated. Thank you for highly recommending us and we look forward to your next visit. Thanks again

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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Center with Internet Access
  • Room Service
  • Shuttle Bus Service
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
This hotel in downtown Cleveland is one-half mile from the Rock and Roll Hall of Fame and other great things to do in downtown Cleveland. It offers a spacious indoor pool and free shuttle service to downtown attractions. ... more   less 

Additional Information about Doubletree Cleveland Downtown / Lakeside

Address: 1111 Lakeside Avenue, Cleveland, OH 44114
Location: United States > Ohio > Cleveland
Price Range: $121 - $241 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Doubletree Cleveland Downtown / Lakeside 3.5*
Number of rooms: 380
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Priceline and Hilton Hotels Direct so you can book your Doubletree Cleveland Downtown / Lakeside reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Doubletree Cleveland Downtown / Lakeside Hotel Cleveland
Doubletree Cleveland Downtown / Lakeside Ohio
Hotel Style:
#17 Romantic Hotel in Cleveland
#20 Business Hotel in Cleveland
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Questions & Answers

Here's what travelers have asked, with answers from Doubletree Cleveland Downtown / Lakeside staff and other travelers.
13 questions
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Anchorage, Alaska
7 months ago
lake ozark.Mo.
5 months ago
Ravenna, Ohio
Reston, Virginia
Pittsburgh, Pennsylvania

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Questions? Get answers from Doubletree Cleveland Downtown / Lakeside staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“the end of the hallway, so nobody is not running in front of your door.”
 of 5 bubbles FrancoisJean_can, 3 weeks ago | Read review
“Personally I try to stay away from elevators and ice machines”
 of 5 bubbles Hugh792, Dec 8, 2016 | Read review
“there was nothing wrong with our room, we were on the 10th floor”
 of 5 bubbles parkerandpilot, Dec 1, 2016 | Read review
“Ask for a lake view room.”
 of 5 bubbles brandywinelady, Nov 14, 2016 | Read review
“Stay in the Executive rooms . They are alittle bigger, some with nice lakeside views, and come with some additional amenities”
 of 5 bubbles kenno11, Nov 11, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question