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Doubletree Cleveland Downtown / Lakeside

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Doubletree Cleveland Downtown \/ Lakeside
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1,675 Reviews from our TripAdvisor Community

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There are newer reviews for Doubletree Cleveland Downtown / Lakeside
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Showing 1,662: English reviews
Cleveland, United States
Level Contributor
3 reviews
4 of 5 stars Reviewed October 21, 2014

Hotel was perfectly located near the Rock and Roll Hall of Fame. We were able to walk there and enjoy walking on the waterfront. Food was excellent at the Stadium Bar and Grill. Parking at the hotel was very convenient and was included in our package.

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Patricia B
Doubletree33, Manager at Doubletree Cleveland Downtown / Lakeside, responded to this review

Thank you for the feedback. Your comments were shared with our culinary team and they were very happy to read that your dining experience was enjoyable. It is our goal to provide the best service and accommodations possible and we are pleased to see that we achieved our goal. We welcome your return visit. Thanks again More 

2 reviews
5 of 5 stars Reviewed October 21, 2014

I recently stayed at the DoubleTree for multiple nights on business. My room was very comfortable. The staff was attentive and effective. They even had an umbrella on the rainy day! I look forward to staying with them again.

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Nita H
Doubletree33, Manager at Doubletree Cleveland Downtown / Lakeside, responded to this review

We look forward to having you stay with us again. Thank you for taking the time to give a review on your recent stay. More 

Clevleand Ohio, United States
1 review
4 of 5 stars Reviewed October 21, 2014

Located on a pedestrian or walking street along the old town square in city. requested for an early check-in, it was approved, we request for a late check-out, it was approved also, even on a off season time, some hotel would not have approved it. The reception personnel were very helpful in advise on what to do in the city.... More 

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Clifford Lamont... J
1 review
5 of 5 stars Reviewed October 20, 2014

Lynette (front desk) was very professional and prompt at responding to our needs! We definitely will be recommending to friends and family! Also the maintenance gentleman (can't recall his name) was responsive to our needs even when it "wasn't his job"! I've stayed at many hotels and have no negative experiences whatsoever for the double tree!

Helpful?
Thank Hazeleyez2u
Madison, United States
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed October 20, 2014

The front desk was awesome. The front desk was pleasant and cheerful even though they were very busy. Do not order room service. They will take their time and not bring you everything. Food was boring. Hotel is being remodeled so do not expect much in ambiance. Oh and yes the cookies are yummy.

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Lawrence P
Mansfield, United States
1 review
5 of 5 stars Reviewed October 20, 2014

We went to Cleveland for a Browns game. Hotel is close enough to walk. Staff was very helpful and very friendly. Rooms perfect. Free shuttle service to downtown restaurants. We will stay here every time we go to Cleveland.

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Carol S
Las Vegas, Nevada
1 review
5 of 5 stars Reviewed October 18, 2014

Our stay began on 6 October. Not until 18 October did we noticed we were missing some items. I called the hotel and spoke to Patty Howard in housekeeping. She was so helpful. All items were found and being returned.thank you Patti for your great service.

Helpful?
Thank Donna89084
New York City, New York
Level Contributor
15 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed October 17, 2014

The people are what make the difference! So friendly and funny, stay was good from the start. Upgraded to a nice suite at check-in. Gym is pretty good by hotel standards. Executive lounge serves Hors d'oeuvres and drinks in the evening as well as full breakfast in the morning. The only negative was the noise due to construction during the... More 

Helpful?
Thank TonyBInNYC
Rochester, United States
1 review
3 of 5 stars Reviewed October 17, 2014

Many areas of improvement needed. Bedding not clean, no microwave available in the room, only one robe although reservation called for 3 adults, elevators slow, restaurant understaffed. Although the staff was very helpful, hardworking and friendly.

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Krista I
Elgin
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed October 16, 2014

Was in town for a Cleveland Browns game and this hotel is just minutes walking distance to the stadium. Room was nice, clean and comfortable but the elevators are VERY slow - everyone was complaining about them. Also, the 5:30 - 8 p.m. reception including drinks and appetizers was an unexpected pleasure except the staff didnt stock the beer in... More 

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Bridget V
Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Business Center with Internet Access
  • Room Service
  • Shuttle Bus Service
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
This hotel in downtown Cleveland is one-half mile from the Rock and Roll Hall of Fame and other great things to do in downtown Cleveland. It offers a spacious indoor pool and free shuttle service to downtown attractions. ... more   less 

Additional Information about Doubletree Cleveland Downtown / Lakeside

Address: 1111 Lakeside Ave E, Cleveland, OH 44114-1130
Location: United States > Ohio > Cleveland
Price Range: $139 - $266 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Doubletree Cleveland Downtown / Lakeside 3.5*
Number of rooms: 380
Reservation Options:
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Also Known As:
Doubletree Cleveland Downtown / Lakeside Hotel Cleveland
Doubletree Cleveland Downtown / Lakeside Ohio
Hotel Style:
#17 Romantic Hotel in Cleveland
#20 Business Hotel in Cleveland
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