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Doubletree Cleveland Downtown / Lakeside

Traveler (265)
Room & Suite (125)
Video (1)

About

#24 of 40 hotels in Cleveland
Location
Cleanliness
Service
Value
This hotel in downtown Cleveland is one-half mile from the Rock and Roll Hall of Fame and other great things to do in downtown Cleveland. It offers a spacious indoor pool and free shuttle service to downtown attractions.
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Property amenities
Pool
Restaurant
Fitness Center with Gym / Workout Room
Room service
Bar/Lounge
Free High Speed Internet (WiFi)
Banquet Room
Business Center with Internet Access
Conference Facilities
Dry Cleaning
Heated pool
Hot Tub
Indoor pool
Laundry Service
Meeting rooms
Multilingual Staff
Non-smoking hotel
Self-Serve Laundry
Shuttle Bus Service
Wheelchair access
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Room features
Air conditioning
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Lake View
Mid-range
Hotel links
Visit hotel website
Special Offer:Price Match Guarantee
Hotel deals

Location

Full view
89Good for walkers
Grade: 89 out of 100
24Restaurantswithin 0.3 miles
13Attractionswithin 0.3 miles
2,348Reviews
23Q+A
100Room tips
Traveler rating
  • 740
  • 753
  • 528
  • 220
  • 108
Time of year
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Popular mentions
We stayed at this Doubletree because it had very good rates and was within walking distance to the waterfront attractions (Rock and Roll Hall of Fame). From the start until we left the service was friendly efficient and knowledgeable. The hotel desk clerk, Zandra, was super and
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Hotel's Favorite
I had a one night stay here before the Cleveland Marathon and it was fantastic! The Executive lounge is closed on the weekend, so their Diamond benefit was a free appetizer and a couple drinks in the restaurant/bar. Since the appetizer and drinks were comped, we had dinner
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Response from Kristina W, Guest Relations Manager at Doubletree Cleveland Downtown / Lakeside
Responded 3 weeks ago
Hello, Thank you for taking the time to complete our customer service survey. We are pleased to see that we exceeded your expectations and was able to provide the type of service and accommodations you have come to expect for a Hilton branded hotel and we look forward to welcoming you back in the future. Have a great day!
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We stayed here on 6/2 through 6/4 in room 913. The good: 1. our check in person was very nice and informed us that our Gold status was being upgraded to allow us access to the Executive Lounge and the Sunday night manager hour in the bar. This was a great start to our visit. 2.
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Response from Kristina W, Guest Relations Manager at Doubletree Cleveland Downtown / Lakeside
Responded 3 days ago
Hello, It was our pleasure to have you as our guest, I wanted to reach out and thank you for staying with us, We understand that you have choices when traveling and we greatly appreciate you staying with us. Our goal is to continuously utilize the experience that out guest have to improve on any areas that were less than perfect and continue to do things that our guest loves.Thank you again for the opportunity to host you during your recent stay to Cleveland. Thank you for choosing our hotel and hope that we can serve you again if you return to Cleveland area.
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I expected Doubletree to be a good hotel but had a bad experience. The cared keys did not work, the air-conditioning was so loud I did not use it and the window was very dirty in the room. Supplies were not routinely replaced each day and the restaurant food was poor. The pool
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Review collected in partnership with DoubleTree by Hilton
Response from Kristina W, Guest Relations Manager at Doubletree Cleveland Downtown / Lakeside
Responded 6 days ago
Good morning, Thank you for choosing to stay with us here at the Doubletree by Hilton Cleveland Downtown - Lakeside. Based on the ratings you gave us on the survey, I have no other choice but to suspect that we failed to meet your expectations. It is comments and suggestions like yours that allow us to continue to do the things that our guests love and improve on those areas that were less than wonderful.
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We Stayed at the Double Tree Hilton Downtown Lakeside for 3 nights & 4 days. We loved everything about this beautiful hotel. The location is perfect for tourists like us that want to visit the Rock N Roll Hall of Fame, A Christmas Story House, Sweets Candy Factory, take the city
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Response from Kristina W, Guest Relations Manager at Doubletree Cleveland Downtown / Lakeside
Responded 6 days ago
Good morning, Thank you for taking the time to complete the survey regarding your recent stay at the Doubletree by Hilton Cleveland Downtown - Lakeside. Our entire team is focused on exceeding your expectations when you stay with us and we appreciate you taking the time out of your day to let us know how we’re doing.Thank you again for the valuable feedback and we are looking forward to having you as our guest in the future.
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PRICE RANGE
$159 - $389 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
doubletree cleveland downtown / lakeside hotel cleveland
LOCATION
United StatesOhioCleveland
NUMBER OF ROOMS
380
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