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Doubletree Cleveland Downtown / Lakeside

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Doubletree Cleveland Downtown \/ Lakeside
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1,632 Reviews from our TripAdvisor Community

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Showing 1,619: English reviews
Chicago, United States
4 of 5 stars Reviewed 2 days ago NEW

This hotel was comfortable and the hotel staff was very friendly and helpful. It was conveniently located. We only spent one night before going on to our next destination, but we were satisfied with this hotel.

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Janice M
Boston, Massachusetts
1 review
5 of 5 stars Reviewed 3 days ago NEW

Great experience at this particular location. The staff (Kelly @ the front desk especially!) were all so sweet, personable, knowledgeable and kind. Great location, great rooms. Overall lovely people and grateful for our stay.

Helpful?
Thank BostonTraveler33050
erie, pa
Level Contributor
14 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed 3 days ago NEW via mobile

Comfy beds, shuttle around town, kinda off the beaten path. Starbucks right in the lobby :-) they need to clean the windows, ours were filthy. Very busy lobby, parking was free out front. Overall no pizazz but no big disappointments either.

Helpful?
Thank moosehead11
Barrow-in-Furness, United Kingdom
Level Contributor
305 reviews
57 hotel reviews
common_n_hotel_reviews_1bd8 111 helpful votes
3 of 5 stars Reviewed 3 days ago NEW via mobile

Location of this hotel makes up for several issues with the age and general tired looking feel of the hotel. Some other positives were the front desk who were very happy to check us in early and the great guy who worked in the lounge in the evening. Bed and room were comfortable if a little old looking. Breakfast was... More 

Helpful?
Thank joep735
cleveland, United States
2 of 5 stars Reviewed 3 days ago NEW

VERY unprofessional - having conversation with each other and not the customer! No cookies offered! One of the things Doubletree is known for........ Horrible customer service. I won't stay here again

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Phyllis P
Washington DC, District of Columbia
Level Contributor
73 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

Stayed here for a week during the RNC convention. Very good location but the hotel needs a major overhaul. Small and dark rooms, bathrooms small and need updating and a noisy air conditioning unit in the room. Yet, once asleep, quiet hotel. People working there were very nice but I noticed that they didn't seem to have people there to... More 

Helpful?
1 Thank tovah123
Louisville, Kentucky
Level Contributor
17 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 stars Reviewed 1 week ago

Hotel is older and a bit dated in decor, but is close to the Rock and Roll Hall of Fame, Progressive Field, Convention Center, Quicken Arena, Tower City and other downtown venues. Not close to many restaurants particularly after 5PM. Rooms are average but clean. Beds are very comfortable. Customer Service and attitudes could improve a bit but the warm... More 

Helpful?
1 Thank derbyfan2016
Louisville, Kentucky
Level Contributor
17 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 stars Reviewed 1 week ago

Overall the stay was ok but more attention to details is needed at this location. Beds were very comfortable, location is close to many things. Room for improvement in customer service, billing, communications and shuttle services. Shuttle is available if you can get them to pick you up again. Nice view, pool and fitness center were fine. Restaurant ok but... More 

Review collected in partnership with DoubleTree by Hilton

Helpful?
1 Thank derbyfan2016
Cincinnati, United States
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 1 week ago

This hotel is very average and not in the safest part of downtown Cleveland. The staff was also very average. The room seemed older and dated. The A/C thermostat didn't work and the front desk was out of water during check-in. Warm bottled water was later delivered to the room.

Review collected in partnership with DoubleTree by Hilton

Helpful?
2 Thank Chris R
Savannah, United States
1 review
5 of 5 stars Reviewed 1 week ago

This is a great place to stay due to location, helpfulness of staff and safe location. We stayed just days before the RNC was to be held and they were still very helpful. There is even a "park" outside that you can see Lake Erie from and watch the sun set. We will definitely stay here again.

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Jennifer G
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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Shuttle Bus Service
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Room Service
  • Dry Cleaning
  • Business Center with Internet Access
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
This hotel in downtown Cleveland is one-half mile from the Rock and Roll Hall of Fame and other great things to do in downtown Cleveland. It offers a spacious indoor pool and free shuttle service to downtown attractions. ... more   less 

Additional Information about Doubletree Cleveland Downtown / Lakeside

Address: 1111 Lakeside Avenue, Cleveland, OH 44114
Location: United States > Ohio > Cleveland
Price Range: $137 - $249 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Doubletree Cleveland Downtown / Lakeside 3.5*
Number of rooms: 380
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Hilton Hotels, Booking.com, Expedia, Hotwire, Travelocity, Cancelon, Priceline, Odigeo and Orbitz so you can book your Doubletree Cleveland Downtown / Lakeside reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Doubletree Cleveland Downtown / Lakeside Hotel Cleveland
Doubletree Cleveland Downtown / Lakeside Ohio
Hotel Style:
#17 Romantic Hotel in Cleveland
#20 Business Hotel in Cleveland
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