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Residence Inn Cleveland Downtown

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Residence Inn Cleveland Downtown
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453 Reviews from our TripAdvisor Community

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Showing 440: English reviews
Richmond, Virginia, United States
Level Contributor
170 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 68 helpful votes
4 of 5 stars Reviewed August 12, 2015

This magnificently restored and renovated facility dates back about 100 years. The developer did a tremendous job incorporating a century old office building into a modern hotel. It is conveniently located next to the 5th Street Arcade on Prospect Street. The rooms are generous and well appointed. The breakfast service is bountiful. The staff friendly, welcoming and efficient. This is... More 

Helpful?
Thank Jim C
Steve R, General Manager at Residence Inn Cleveland Downtown, responded to this review

Dear Jim C, Thank you being our guest during your recent stay in Cleveland. I'm very happy that you enjoyed the historic details of this 140+ year old hotel as well as our location to Cleveland's sports venues and best restaurants. Thank's for taking the time to write. Safe travels, Steve More 

Huntersville, NC
Level Contributor
72 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 66 helpful votes
4 of 5 stars Reviewed August 11, 2015

This hotel is in a great location for Indians or Cavs games, a block from the arena and 1.5 from the ballpark. About 3-4 blocks to Playhouse Square, the city's theater district. And half a block to 4th street, a pedestrian-friendly street with bars & restaurants. The building was originally a hotel and office building, and includes an indoor shopping... More 

Helpful?
Thank Huntersville
Steve R, General Manager at Residence Inn Cleveland Downtown, responded to this review

Dear Huntersville, Thank you for being our guest during your stay in Cleveland. I'm very pleased you enjoyed our location and staff. I sincerely appreciate your comments about accessing our Euclid Tower. We take guest comments very seriously and your comments will be heard in our next capital planning meeting. Thank you for writing, Steve More 

Carmel, Indiana
Level Contributor
14 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed July 31, 2015 via mobile

Stayed at this hotel one night when we went to an Indians game. Great location. Restaurants all around. Two blocks to Progessive Field and Quicken Loans Arena. Free hot breakfast with good options. Rooms were in good shape. We had 2 adults and 2 teenager. Kids slept on sofa bed. Really only room for 1 on that unless your kids... More 

Helpful?
1 Thank GNMNIN
Steve R, General Manager at Residence Inn Cleveland Downtown, responded to this review

Dear GNMNIN, Thank you for being our guest while attending an Indian's game. Our location to the sports venues, restaurants on East 4th Street and Cleveland's Horseshoe Casino makes walking downtown very convenient. Thank you for writing and we hope to see you again. Travel safely, Steve More 

Philadelphia, Pennsylvania
Level Contributor
22 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed July 30, 2015

Stayed just one night for business travel. Room was spotless and well appointed. Slept like a baby which is rare - bed and pillows were top notch. Hot breakfast buffet was also very good (and free). They were also having a free happy hour, but I was not able to attend. All the hotel personnel were very friendly - from... More 

Helpful?
Thank C Z
Steve R, General Manager at Residence Inn Cleveland Downtown, responded to this review

Dear C Z, Thank you for being our guest at Residence Inn. Very pleased you enjoyed our staff, our convenient location and received a great night's sleep on our new beds. Our renovation has been very well received. Thank you for taking the time to write. Safe travels, Steve More 

Chicago, Illinois
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed July 29, 2015 via mobile

Was very worried driving up to hotel as the entire street was under construction and parking was tricky. Hotel turned out to be quite new and modern with friendly staff. Even better, it is connected to a historic shopping arcade/mall built in early 1900's. There is a food court and quite a few other places to eat and some other... More 

Helpful?
1 Thank Sue P
Steve R, General Manager at Residence Inn Cleveland Downtown, responded to this review

Dear Sue P, Thank you for being our guest and taking the time to write such constructive comments. Very pleased that you enjoyed our historic hotel and it's convenient location. I will address the noise from the restaurant and we are currently working on a valet parking solution. Hope to see you again in Cleveland. Safe travels, Steve More 

Syracuse, New York
Level Contributor
33 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed July 21, 2015

The staff at this hotel was more accommodating and friendly than most of the hotels I frequent. It's easy to give high marks to a hotel when everything goes well but how the hotel reacts when there is a problem is surely telling. The small problem we encountered during our stay was taken care of to our satisfaction quickly. All... More 

Helpful?
Thank elloryqueen
Steve R, General Manager at Residence Inn Cleveland Downtown, responded to this review

Dear elloryqueen, Thank you for being our guest while visiting Cleveland. Very pleased you enjoyed our staff and they responded to your needs. I will use your comments in training. Thank you for taking the time to write. Safe Travels, Steve More 

New Albany, Ohio
Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed July 20, 2015

The Residence Inn Cleveland Downtown is an old hotel that has been completely remodeled. The rooms are spacious, modern, and clean. The hotel staff is very friendly and helpful. All in all, it is a very nice place to stay in downtown Cleveland. Plus, it is only a block away from Progressive Field and Quicken Loans Arena.

Helpful?
1 Thank BuckeyeReviewer
Steve R, General Manager at Residence Inn Cleveland Downtown, responded to this review

Dear Buckeye Reviewer, Thank you for being our guest. Very pleased you enjoyed our historic hotel and our renovation, blending old with the new! Hope to see you on future visits to Cleveland. Go Buckeyes, Steve More 

San Francisco, CA
Level Contributor
26 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
4 of 5 stars Reviewed July 19, 2015

If you are going to a baseball game this is the perfect place to stay. It's also about a 15 minute walk from the Rock & Roll Hall of Fame and close to lots of restaurants. We were upgraded to a fireplace suite which might seem odd for July but we actually turned on the fireplace because it was rainy... More 

Helpful?
Thank JennJack
Steve R, General Manager at Residence Inn Cleveland Downtown, responded to this review

Dear JennJack, Thank you for being our guest at Residence inn. Very glad you enjoyed our location to all that Cleveland has to offer. My apologies for housekeeping not completing your suite. I will discuss this with the team. Always training. Safe Travels, Steve More 

Jacksonville, Florida
Level Contributor
189 reviews
51 hotel reviews
common_n_hotel_reviews_1bd8 55 helpful votes
5 of 5 stars Reviewed July 15, 2015

This is a beautiful historic hotel with lots of nice architectural touches such as high ceilings, stylish lighting fixtures and decorative molding, and the large breakfast area had pretty stained glass from the old historic hotel. The rooms are very spacious and well laid out so that the kitchen is not visible from the sleeping area, even in the rooms... More 

Helpful?
Thank EconMom
Steve R, General Manager at Residence Inn Cleveland Downtown, responded to this review

Dear EconMom, Thank you for being our guest at Residence Inn Cleveland. Very pleased you found our location so convenient to all that Cleveland has to offer. This truely is a very walkable city to enjoy sporting events and great restaurants. Thanks for writing. Safe Travels to You, Steve More 

Maumee
Level Contributor
15 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed July 13, 2015

The staff was the most friendly I have ever encountered. The hotel was FABULOUS and very clean. The hotel was by error overbooked and they offered us a 2 bedroom & 2 bathroom suite. We were even offered cookies later in the evening :) The fee breakfast buffet was awesome with lots of choices that were yummy and fresh. Thank... More 

Helpful?
Thank Jody L
Steve R, General Manager at Residence Inn Cleveland Downtown, responded to this review

Dear Jody L, Thank you staying with us at our Residence Inn. It is always a pleasure to here that we corrected an error on our part and helped you enjoy your stay. Hope to see you again. Safe travels, Steve More 

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Amenities

Highlights
  • Fitness Center with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Restaurant
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Fitness Center with Gym / Workout Room
  • Restaurant
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Business Center with Internet Access
  • Free Breakfast
  • Dry Cleaning
  • Meeting Rooms
  • Conference Facilities
  • Laundry Service
  • Banquet Room
  • Self-Serve Laundry
Official Description (provided by the hotel)
Studio Suite with separate living room, sleeping area and full-size kitchen. ... more   less 

Additional Information about Residence Inn Cleveland Downtown

Address: 527 Prospect Ave E, Cleveland, OH 44115-1113
Location: United States > Ohio > Cleveland
Price Range: $171 - $283 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Residence Inn Cleveland Downtown 3*
Number of rooms: 175
Reservation Options:
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Also Known As:
Residence Inn Cleveland Downtown Hotel Cleveland
Cleveland Residence Inn
Residence Inn Cleveland Downtown Ohio
Hotel Style:
#11 Family Hotel in Cleveland
#12 Romantic Hotel in Cleveland
#12 Business Hotel in Cleveland
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