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Residence Inn Cleveland Downtown

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Residence Inn Cleveland Downtown
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458 Reviews from our TripAdvisor Community

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There are newer reviews for Residence Inn Cleveland Downtown
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Showing 445: English reviews
Westerville
Level Contributor
10 reviews
3 hotel reviews
5 of 5 stars Reviewed August 14, 2016 via mobile

Spent a long weekend at this property. Hotel is very clean and the rooms are spacious. Breakfast is typical and on the weekend we were there very crowded. Staff was very friendly and helpful with directions and recommendations. The location is fantastic. It is so close to Progressive Field, Quicken Loans Arena, bars and restaurants, etc. Even the walk to... More 

Helpful?
Thank Ron Z
Steve R, General Manager at Residence Inn Cleveland Downtown, responded to this review

Dear Ron Z, Thank you for being our guest and taking the time to write. I am very pleased that you enjoyed your stay and how convenient we are to all that downtown Cleveland has to offer. Hope to see you again as our Indian's head for the playoffs. Safe travels, Steve More 

Sanatoga, Pennsylvania, United States
Level Contributor
49 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 stars Reviewed August 13, 2016 via mobile

This was one of the best hotels I've stayed in. The location was perfect for everything my family and I wanted to do on vacation. I loved the hotel's decor and everything was very clean! The biggest reason for choosing this hotel over the others was we could have a separate bedroom from our son and the included breakfast daily.... More 

Helpful?
Thank Jenn T
Steve R, General Manager at Residence Inn Cleveland Downtown, responded to this review

Dear Jenn T, Thank you for taking the time to write concerning your recent stay at our Residence Inn. I always appreciate detailed notes as they help us to plan our services and fix what isn't working. I'll check on that coffee! Kind regards, Steve More 

Chicago, Illinois
Level Contributor
68 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 65 helpful votes
4 of 5 stars Reviewed August 7, 2016

I have done my fair share of traveling and thought I knew everything about the bigger chain hotel groups. I was wrong... This Residence Inn is truly something else. From the building itself, which is old and historic to the huge size of the room as well as the comfort and cleanliness.... it was perfect. The facilities are just beautiful...... More 

Helpful?
2 Thank RJ J
Steve R, General Manager at Residence Inn Cleveland Downtown, responded to this review

Dear RJ J, Thank you for being our guest during your recent stay in Cleveland. I sincerely appreciate hearing the details about your stay as comments such as yours help us shape our service to our guests. I will be sure to let our staff know how much you enjoyed their service. Safe travels, Steve More 

1 review
2 of 5 stars Reviewed August 5, 2016

We checked in on Monday for work to an unclean room with sheets everywhere and towels on the floor. I called down to the front desk to tell them the room wasn't clean and was simply told "housekeeping is gone for the day". When I asked if we could be moved to another room, the woman from the front desk... More 

Helpful?
Thank Samantha L
Steve R, General Manager at Residence Inn Cleveland Downtown, responded to this review

Dear Samantha L, Thank you for taking the time to write about your recent stay with us. I am very sorry that we repeatedly failed to take good care of you and provide the service you expected from our staff. Please reach out to me as I would like to discuss additional details with you. Again, my apologies for such... More 

Marcy, New York
Level Contributor
15 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed August 5, 2016

Hotel has just been remolded all rooms have kitchens and suite style rooms. Hotel staff were all friendly and helpful, easy check in. Across street from Progressive Field, and the Q and many places eat/drink near by. Didn't give a 5 star because our room was not cleaned during our stay, but management did address issue and gave us points... More 

Helpful?
1 Thank kellyeagle2
Steve R, General Manager at Residence Inn Cleveland Downtown, responded to this review

Dear kellyeagle2, Thank you for taking the time to write about your recent stay at our Residence Inn. I am very pleased that you enjoyed your stay but do apologize for not refreshing your room. We take guest comments such as yours very seriously and will share this with our housekeeping team. Thank you, Steve More 

Indiana
Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed July 27, 2016

Loved the room and location, walking distance to some great places to eat. They happy hour the night I stayed was free beer and sushi. Will be back! Try to stay in the newer part of the hotel; the old section views were bad.

Helpful?
Thank Nick_biz_traveler
Steve R, General Manager at Residence Inn Cleveland Downtown, responded to this review

Dear Nick_biz_traveler, Thank you for being our guest and taking the time to write. We always appreciate hearing from our guests and use your comments to help shape our service and offerings going forward. I hope your business meetings were successful. Sincerely, Steve More 

San Francisco, California
Level Contributor
70 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 stars Reviewed July 27, 2016

The Residence Inn is a great base to explore downtown Cleveland and to visit all the hotspots the city offers: Rock and Roll Hall of Fame, Museums, Casino, Music Library and sports attractions. We were thrilled with the location…within the heartbeat and on the pulse of new restaurants and bars. Our only very mild concern was room 260 that was... More 

Helpful?
Thank Fabienne N
Steve R, General Manager at Residence Inn Cleveland Downtown, responded to this review

Dear Fabienne N, Thank you for taking the time to write concerning your stay with us. I am very happy that you enjoyed our convenient location to all that downtown Cleveland has to offer but do apologize for the far location of your suite. As a historic property we do have several buildings comprising our hotel as well as several... More 

Appleton, Wisconsin
1 review
5 of 5 stars Reviewed July 26, 2016

Our room slept the six crazy ladies where we could all be together and laugh our heads off. The suit was huge and well laid out. The staff was extremely helpful and breakfast was the best of any hotel I've ever stayed in!

Helpful?
Thank esauer2016
Steve R, General Manager at Residence Inn Cleveland Downtown, responded to this review

Dear esauer2016, Thank you chosing our Residence Inn for your night out with your friends. I am very pleased that our hotel met your needs and that our staff was so helpful. Sounds like you had a very fun time! Happy travels to you all, Steve More 

Nashville, Tennessee
Level Contributor
35 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed July 20, 2016 via mobile

This hotel is centrally located. An easy walk to both the arena and the baseball stadium. Also just a mile walk to the Rock and Roll Hall of Fame. A clean room with wifi. Very satisfied with my stay at this location.

Helpful?
Thank Joe K
Steve R, General Manager at Residence Inn Cleveland Downtown, responded to this review

Dear Joe K, Thank you for being our guest and writing about your stay. I am very pleased that you enjoyed your visit to Cleveland and hope to see you this Fall as our Indian's begin their playoff run. Safe travels, Steve More 

Level Contributor
62 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed July 10, 2016 via mobile

My husband & I stayed here to take in Indians game, perfect location! Parking is valet at hotel & costs $29, but most garages are $25. We walked to game, back to hotel, down 4th street, where all the restaurants are & to & from casino. Room is huge with kitchen, sit down dining table, tv room(with sofa bed) &... More 

Helpful?
1 Thank Mmadison66
Steve R, General Manager at Residence Inn Cleveland Downtown, responded to this review

Dear Mmadison66, Thank you for taking the time to write about your recent stay with us. I am very pleased that you enjoyed your stay and and our historic hotel. Hope to see you again. Safe travels, Steve More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Fitness Center with Gym / Workout Room
  • Free Breakfast
  • Restaurant
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Fitness Center with Gym / Workout Room
  • Restaurant
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Business Center with Internet Access
  • Free Breakfast
  • Dry Cleaning
  • Meeting Rooms
  • Conference Facilities
  • Laundry Service
  • Banquet Room
  • Self-Serve Laundry
Official Description (provided by the hotel)
Studio Suite with separate living room, sleeping area and full-size kitchen. ... more   less 

Additional Information about Residence Inn Cleveland Downtown

Address: 527 Prospect Ave E, Cleveland, OH 44115-1113
Location: United States > Ohio > Cleveland
Price Range: $169 - $294 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Residence Inn Cleveland Downtown 3*
Number of rooms: 175
Reservation Options:
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Also Known As:
Residence Inn Cleveland Downtown Hotel Cleveland
Cleveland Residence Inn
Residence Inn Cleveland Downtown Ohio
Hotel Style:
#11 Family Hotel in Cleveland
#12 Business Hotel in Cleveland
#12 Romantic Hotel in Cleveland
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