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Residence Inn Cleveland Downtown

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Residence Inn Cleveland Downtown
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473 Reviews from our TripAdvisor Community

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Showing 460: English reviews
Convoy, Ohio
Reviewed October 19, 2016 via mobile

We would definitely stay here again in a heartbeat. The room was awesome, the breakfast room had beautiful stained glass windows, and the staff was awesome. It was within walking distance to the Tower Mall, Peogressive Field, the Q, and Playhouse Square. There was no pool for the kids, or it would be perfect. As it was, we loved it...

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Helpful?
Thank buckeyegirl2005
Steve R, General Manager at Residence Inn Cleveland Downtown, responded to this review

Dear buckeyegirl2005, Thank you for staying with us during your recent visit to Cleveland. I am very pleased that you enjoyed our hotel and how convenient we are to walk to the major event venues in downtown Cleveland. Thanks for writing. Sincerely, Steve

Toronto
Reviewed October 18, 2016

We stayed here for the American League Championship series - it is a great location - close to the park (about 3-5 minute walk). Staff was very friendly and helpful. Unlike other reviews of this hotel - Valet Service was great. Only downside to the rooms was the bathrooms were very small and really needed an update.

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Helpful?
Thank Golferjeff
Steve R, General Manager at Residence Inn Cleveland Downtown, responded to this review

Dear Golferjeff, Thank you for taking the time to write about your recent stay with us. I am pleased that you enjoyed your stay and helped us cheer on our Cleveland Indians! I hope you had time to visit the restaurants on East 4th Street as they offer wonderful choices. Thank you for writing. Go Tribe! Steve

Toledo, Ohio, United States
Reviewed October 17, 2016

Arrived at hotel to be greeted by hotel officials immediately after arrival. The check in process was simple and quick. All hotel staff was super friendly. Room was on the 10th floor and we found the room beyond all expectations. The rate was a little more than I want to pay, but well with it once we got to our...

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Helpful?
Thank brutus43615
Steve R, General Manager at Residence Inn Cleveland Downtown, responded to this review

Dear brutus43615, Thank you for taking the time to write about your recent stay. I am very pleased that you enjoyed your Cleveland visit and the Indian's race to the World Series. Hope to see you again. Go Indian's, Cav's and Buckeyes! Kind regards, Steve

Medina, Ohio
Reviewed October 16, 2016 via mobile

This is a quality hotel near many great attractions. The Q, Progressive Field, East 4th street, and the casino just to name a few. The staff when we checked in was very courteous even with all guest trying to check in early with the Indians playoff game stating at 4:00. The room was very clean and spacious. Spacious except the...

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Helpful?
Thank watchyoursix
Steve R, General Manager at Residence Inn Cleveland Downtown, responded to this review

Dear watchyoursix, Thank you for writing about your stay with us at Residence Inn. I am pleased that you enjoyed our unique historic hotel as well as all that downtown Cleveland has to offer. So much to do within a very short walk. Travel safely, Steve

South Lyon, Michigan
Reviewed October 3, 2016

The Residence Inn - Cleveland Downtown is located on Prospect Avenue downtown. It is across the street from Quicken Loans Arena (Cleveland Cavaliers) and Progressive Field (Cleveland Indians). It's right in the heart of Downtown Cleveland. Valet is $29. However, I encourage you to use the Parking Garage located just 2 buildings south of the hotel for $10 per day....

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Helpful?
Thank mpsvsu
Steve R, General Manager at Residence Inn Cleveland Downtown, responded to this review

Dear mpsvsu, Thank you for taking the time to write such a detailed review of our Residence Inn. I sincerely appreciate seeing your remarks as we use this information to improve our guest services. I hope you had good luck in the casino. Travel safe, Steve

Greensboro, North Carolina
Reviewed September 28, 2016 via mobile

From the moment we stepped into the lobby, we were treated awesome. Astrid was at the desk and spent extra time with us to tell us about sights to see and places to visit. Our room was spacious, super clean and included a fireplace. Plenty of towels and the shower was set at perfect pressure. Our first night included a...

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Helpful?
Thank MissDiLovesTea
Steve R, General Manager at Residence Inn Cleveland Downtown, responded to this review

Dear MissDiLovesTea, Thank you for being our guest at Residence Inn and for taking the time to write about your stay. I am very pleased that you enjoyed our hotel and our evening social hour. I hope you had some time to walk around downtown Cleveland during your stay to visit our restaurants and maybe even see the Indian's play!...

Franklin, Tennessee
Reviewed September 20, 2016

Since our last stay here two years ago it has been totally remodeled. It is in a wonderful location in Downtown Cleveland, within an easy walk to Progressive Field or Quicken stadium as well as the Casino and many restaurants and the arcade. The service here is impeccable. I used a mobile app to check in and when we arrived...

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Helpful?
Thank jbun906
Steve R, General Manager at Residence Inn Cleveland Downtown, responded to this review

Dear jbun906, Thank you for being our guest and taking the time to write. Having such detail is always helpful as we constantly fine tune our operation to better serve our guests. Sincerely appreciated. Thank you, Steve

Arizona
Reviewed September 7, 2016

We came here on business and took in an Indians game. This hotel has such a great location. Walking distance to the ballpark, and to the Cavilers pavilion for basketball. Lots of eateries close by and other activities. The Rock and Roll Hall of Fame is fairly close by too. This hotel has a great location. Reasonable rates, valet, close...

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Helpful?
Thank Targettt
Steve R, General Manager at Residence Inn Cleveland Downtown, responded to this review

Dear Targettt, Thank you for taking the time to write concerning your recent stay with us. I am very pleased that you enjoyed your stay, our service and how convenient we are to Cleveland's best restaurants and sports venues. I hope the Indian's won during your visit and look forward to again having you as our guest as we head...

Seattle, Washington
Reviewed September 7, 2016

My friends and I chose this hotel due to the location, as we were attending an Indians game in the evening. There were 15 of us going, so we booked 3 different suites that accommodated 6 people each. We arrived around 3:45pm, and were told only 2 of our 3 rooms were ready, and that the 3rd room would be...

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Helpful?
Thank Shawn P
Steve R, General Manager at Residence Inn Cleveland Downtown, responded to this review

Dear Shawn P, Thank you for taking the time to write concerning your recent stay with us. I am very sorry that you were delayed at check in, the odor in your room and our failure to take good care of you from a service standpoint. I promise you that I will investigate and correct why this occurred. If there...

Livingston, New Jersey
Reviewed August 31, 2016

When I was checking in, the receptionist mentioned that we had booked two rooms with two Queen beds in each for the four of us. She said that there wasn't a need for us to have two rooms, that we would be perfectly fine in just one. When we walked into the room, and saw the massive size of it...

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Helpful?
Thank Alex_suomi
Steve R, General Manager at Residence Inn Cleveland Downtown, responded to this review

Dear Alex_suomi, Thank you for taking the time to write about your recent stay with us. I am very pleased that you enjoyed our hotel, your time in Cleveland and all of the restaurants and shops within walking distance. We hope to see you again as the Fall is a wonderful time to visit Cleveland. Kind regards, Steve

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Fitness Center with Gym / Workout Room
  • Free Breakfast
  • Bar/Lounge
  • Restaurant
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Restaurant
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Business Center with Internet Access
  • Free Breakfast
  • Dry Cleaning
  • Meeting Rooms
  • Conference Facilities
  • Laundry Service
  • Banquet Room
  • Self-Serve Laundry
Official Description (provided by the hotel)
Studio Suite with separate living room, sleeping area and full-size kitchen. ... more   less 

Additional Information about Residence Inn Cleveland Downtown

Address: 527 Prospect Ave E, Cleveland, OH 44115-1113
Location: United States > Ohio > Cleveland
Price Range: $149 - $228 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Residence Inn Cleveland Downtown 3*
Number of rooms: 175
Reservation Options:
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Also Known As:
Residence Inn Cleveland Downtown Hotel Cleveland
Cleveland Residence Inn
Residence Inn Cleveland Downtown Ohio
Hotel Style:
#11 Family Hotel in Cleveland
#12 Business Hotel in Cleveland
#12 Romantic Hotel in Cleveland
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Questions & Answers

Here's what travelers have asked, with answers from Residence Inn Cleveland Downtown staff and other travelers.
6 questions
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Grove City, Ohio, United States
11 months ago
over a year ago

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Questions? Get answers from Residence Inn Cleveland Downtown staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Be advised that the rooms in the same category are not all identical. They are different layouts and sizes.”
 of 5 bubbles saramV2231HD, Oct 26, 2016 | Read review
“Rooms on the public share side have a great view.”
 of 5 bubbles brutus43615, Oct 17, 2016 | Read review
“If you like a bathtub in your room make sure you ask for that.”
 of 5 bubbles jbun906, Sep 20, 2016 | Read review
“Be-friend the receptionist to get the best room”
 of 5 bubbles Alex_suomi, Aug 31, 2016 | Read review
“Prospect side is best”
 of 5 bubbles michaelgN6954KU, Aug 23, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
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