We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Want the lowest hotel prices? You're in the right place. We check 200+ sites for you.

Residence Inn Cleveland Downtown

Show Prices
Certificate of Excellence
Enter dates for lowest prices
powered by PriceFinder
Check In Check Out
1 room 2 adults 0 children
We check 200+ sites to find the latest and lowest prices.
Professional photos
Residence Inn Cleveland Downtown
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"divClasses":"prw_rup prw_ibex_photo_carousel","moduleList":["handlers"],"js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"}},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review

486 Reviews from our TripAdvisor Community

Traveler rating
Traveler type
Time of year
Language
  • More
Showing 473: English reviews
Start your review of Residence Inn Cleveland Downtown
 Click to rate
Reviewed 4 days ago NEW

I could not have asked for a better stay. First of all, I arrived around 1:30 PM and was allowed to check-in early which was extremely convenient. The staff was extremely nice, friendly, and helpful. The hotel lobby was very clean and well-kept. I reserved a studio room and let me tell you... I was blown away. The room was...

 Report
Helpful?
Thank Andrew Z
Steve R, General Manager at Residence Inn Cleveland Downtown, responded to this review

Dear Andrew Z, Thank you for being our guest and taking the time to write about your stay. I am very pleased that you enjoyed our Residence Inn and it's convenient location to Cleveland's best sports venues and restaurants. Hope to see you again as the Cav's head to the playoffs. Safe travels, Steve

Erie, Pennsylvania
Reviewed 1 week ago via mobile

Pretty nice hotel, in walking distance of so many things! The only thing that really sucks is the parking, and the hotel clearly knows bc they offer 24hr valet for $24. Which is really nice but expensive. Jacuzzi tub room was nice and clean.

 Report
Helpful?
Thank 654leannt
Steve R, General Manager at Residence Inn Cleveland Downtown, responded to this review

Dear 654leannt, Thank you for staying in downtown Cleveland. I hope you enjoyed yourself and how easy it is to walk to the numerous events and restaurants downtown. You may have stayed at another area hotel as we do not have Jacuzzi tubs in our Residence Inn. Hope to see you in the future. Sincerely, Steve

Orwell, Ohio
Reviewed 1 week ago

The hotel staff was very friendly and the rooms were very clean. The bed was comfortable although the pillow was a little "thick". I like a more fluffier pillow. We were surprised to see a full size refrigerator, dishwasher and a stove top in them! We only stayed 1 night so we did not need them though. The location was...

 Report
Helpful?
Thank AvonRep_Jill
Steve R, General Manager at Residence Inn Cleveland Downtown, responded to this review

Dear AvonRep_Jill, Thank you for taking the time to write about your recent stay with us. I am very glad that you enjoyed our guestroom amenities as well as how convenient we are to all downtown Cleveland has to offer. I hope the casino was kind to you. Travel safe, Steve

Westland, Michigan
Reviewed 2 weeks ago

We travel pretty frequently and this stay was pretty darn amazing. Valet parking was super quick and easy, we were greeting with a welcome gift with local gourmet pop corn and water. When we arrived to our room, they had a pack and play set up with a freshly laundered lining that went over the "chewable" part on the top...

 Report
Helpful?
Thank Michelle P
Steve R, General Manager at Residence Inn Cleveland Downtown, responded to this review

Dear Michelle P, Thank you for choosing Residence Inn for your recent stay in Cleveland. I am very pleased that you enjoyed our hotel and all that there is to do in downtown Cleveland. We heard the Disney On Ice show was wonderful. Safe travels, Steve

Melbourne, Australia
Reviewed 2 weeks ago

We stayed at the Residence Inn Cleveland for two nights and enjoyed it. The rooms are super spacious, newly renovated and comfortable. It was clean and had all the amenities of a Marriott property. The only drawback was the location of the room. We were in the back section which was totally fine but getting there was not so easy....

 Report
Helpful?
Thank LouAndEm
Steve R, General Manager at Residence Inn Cleveland Downtown, responded to this review

Dear LouAndEm, Thank you for being our guest and taking the time to write about your stay. I am very pleased that you enjoyed our hotel. Please request a Prospect Tower room on your next visit and we will do our best to get you closer. Kind regards, Steve

Lock Haven, Pennsylvania
Reviewed 3 weeks ago via mobile

We arrived at midnight, 8 hours after 4pm check in, so there was plenty of time to prepare rooms. We were first in room 211 and now 709. Both were very unimpressive. The rooms are not even close to Marriotts I have stayed at prior. The first room had fingerprints all over fridge and microwave, microwave was dirty on the...

 Report
Helpful?
Thank Kelly T
Steve R, General Manager at Residence Inn Cleveland Downtown, responded to this review

Dear Kelly T, Thank you for taking the time to write and let me know the details of your stay. I am very sorry for the cleanliness issues you found. I promise you I will address these issues today and make sure that this does not happen again. Sincerely, Steve

Springfield, Virginia
Reviewed 3 weeks ago

This is the best Marriott stay I've had to date! From beginning to end it truly was a wonderful experience and I felt appreciated as a guest. It was refreshing. Even when I checked in at 12:30 a.m., I was greeted with a smiling face. This was a business trip. Most of my colleagues stayed at a different Marriott property...

 Report
Helpful?
Thank Sunstress4life
Steve R, General Manager at Residence Inn Cleveland Downtown, responded to this review

Dear Sunstress4life, Thank you for being our guest and taking the time to write. I am very pleased that you enjoyed your stay and that our staff took great care of you. I hope you had time to see all that downtown Cleveland has to offer. Sincerely, Steve

Minneapolis, Minnesota
Reviewed 5 weeks ago

I stayed here on a business trip and checked into a different hotel after 2 days. On the positive side, the hotel has a central location in downtown Cleveland and is convenient to restaurants, bars, sports arenas, etc. The employees are very nice, and the room I had was huge - the kitchen/living area was a separate room from the...

 Report
Helpful?
Thank RickyBobbie
Steve R, General Manager at Residence Inn Cleveland Downtown, responded to this review

Dear RickyBobbie, Thank you for writing about your recent stay with us. I always appreciate hearing such detailed comments as these help us correct immediate deficiencies and improve our plans for the future. I personally visited your suite and promise that the stale smell will be eliminated prior to us using this room again. I am very sorry that this...

Hartford, Connecticut
Reviewed January 17, 2017

The rooms at this hotel are very clean and huge but I have to say there was this stale smell in room 201. Not really overpowering but kind of like stale smoke. Other than that, this is a much larger suite than most Residence Inns have.

 Report
Helpful?
Thank Joanne P
Steve R, General Manager at Residence Inn Cleveland Downtown, responded to this review

Dear Joanne P, Thank you for taking the time to write about your recent stay with us. We have had several very inconsiderate guests who have smoked in our non-smoking hotel. Because of your comment, and others, we will be much more dilligent in deoderizing smoking rooms going forward. Sincerely appreciate your comments. Sincerely, Steve

Windsor, Canada
Reviewed December 22, 2016

While I did not stay at this hotel I thought a review was warranted due to the excellent customer service I received. I believe it speaks to the quality of the hotel. A few weeks back I had booked a stay for the end of December. I cancelled the reservation after a few days but noticed I was inadvertently charged...

 Report
Helpful?
Thank nml1971
Steve R, General Manager at Residence Inn Cleveland Downtown, responded to this review

Dear nml1971, Thank you for taking the time to write concerning your reservation and interaction with our staff. Our goal is happy guests. Everyone has fun delivering that and we were very happy to help you. Please have a safe holiday season and a healthy and prosperous New Year. Sincerely, Steve

Questions? Get answers from hotel staff and past guests. Ask a question

163 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All Traveler Photos (110)
Viewed
Hotel & Grounds (17)
Viewed
Room/Suite (20)
Viewed
View from Room (2)
Viewed
Bathroom (6)
Viewed
Dining (2)
Viewed
Other (63)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (53)
Viewed
Room/Suite (27)
Viewed
Dining (4)
Viewed
Hotel & Grounds (12)
Viewed
Business Center/Function Rooms (1)
Viewed
Other (9)
Check In Check Out
Hotels you might also like...
Travelers also viewed these Cleveland hotels
0.1 mi away
Holiday Inn Express Cleveland Downtown
0.3 mi away
Drury Plaza Hotel Cleveland Downtown
0.4 mi away
Hilton Garden Inn Cleveland Downtown
Show Prices
Show Prices
Show Prices
0.6 mi away
Comfort Inn Downtown
Comfort Inn Downtown
#19 of 38 in Cleveland
586 reviews
0.4 mi away
The Westin Cleveland Downtown
0.3 mi away
Renaissance Cleveland Hotel
Show Prices
Show Prices
Show Prices
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Fitness Center with Gym / Workout Room
  • Breakfast included
  • Bar/Lounge
  • Restaurant
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Restaurant
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Center with Internet Access
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Conference Facilities
  • Laundry Service
  • Banquet Room
  • Self-Serve Laundry
Official Description (provided by the hotel)
Studio Suite with separate living room, sleeping area and full-size kitchen. ... more   less 

Additional Information about Residence Inn Cleveland Downtown

Address: 527 Prospect Ave, Cleveland, OH 44115
Location: United States > Ohio > Cleveland
Price Range: $156 - $287 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Residence Inn Cleveland Downtown 3*
Number of rooms: 175
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Marriott, Travelocity and Hotels.com so you can book your Residence Inn Cleveland Downtown reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Residence Inn Cleveland Downtown Hotel Cleveland
Cleveland Residence Inn
Residence Inn Cleveland Downtown Ohio
Hotel Style:
#11 Family Hotel in Cleveland
#12 Business Hotel in Cleveland
#12 Romantic Hotel in Cleveland
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travelers have asked, with answers from Residence Inn Cleveland Downtown staff and other travelers.
6 questions
Ask a question
Grove City, Ohio, United States
over a year ago
over a year ago

See all questions (6)

Questions? Get answers from Residence Inn Cleveland Downtown staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Ask for a room in the front building!”
 of 5 bubbles LouAndEm, 2 weeks ago | Read review
“Be advised that the rooms in the same category are not all identical. They are different layouts and sizes.”
 of 5 bubbles saramV2231HD, Oct 26, 2016 | Read review
“Rooms on the public share side have a great view.”
 of 5 bubbles brutus43615, Oct 17, 2016 | Read review
“If you like a bathtub in your room make sure you ask for that.”
 of 5 bubbles jbun906, Sep 20, 2016 | Read review
“Be-friend the receptionist to get the best room”
 of 5 bubbles Alex_suomi, Aug 31, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question