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Residence Inn Cleveland Downtown

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Residence Inn Cleveland Downtown
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452 Reviews from our TripAdvisor Community

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Showing 439: English reviews
Level Contributor
15 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 days ago NEW

This is a great hotel for Cleveland. My wife has season tickets to the Cavs. We like to stay here when we go to a game. Great breakfast, lots to chose from. Great staff. Always helpful every time we come. Makes for a great evening, especially if the Cavs win.

Helpful?
Thank Michael G
Steve R, General Manager at Residence Inn Cleveland Downtown, responded to this review

Dear Michael G, Thank you for being our guest and taking the time to write. We sincerely appreciate your comments and observations. Enjoy those Cav's season tickets as we start our new season this Fall. Safe travels, Steve More 

Lake Saint Louis, Missouri
Level Contributor
70 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
5 of 5 stars Reviewed 5 days ago NEW via mobile

This beautiful building has been meticulously appointed with many modern amenities to make a nights stay most comfortable. Greeted by a large kitchen and sitting area, the rooms are comfortable and spacious. Beds are comfortable and access to area hot spots is a short walk or UBER away. Plan a little extra time into your day to situate your vehicle... More 

Helpful?
Thank Shaun J
Steve R, General Manager at Residence Inn Cleveland Downtown, responded to this review

Dear Shaun J, Thank you for writing about your stay with us in Downtown Cleveland. I am very pleased that you enjoyed our historic hotel and all that our location has to offer. We hope to see you again as the fall is a wonderful time to visit Cleveland. Safe travels, Steve More 

Syracuse, New York
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 6 days ago NEW via mobile

While we only stayed 1 night, this hotel was a perfect location if attending an event at Quicken Loans arena which is across the street with only a parking lot in between. 4th street which is around the corner, offered several great options for dinner or drinks. Breakfast was great as well with plenty of seats.

Helpful?
Thank GKlaehn
Steve R, General Manager at Residence Inn Cleveland Downtown, responded to this review

Dear GKlaehn, Thank you for taking the time to write about your recent stay with us. I am very pleased that you found our location so convenient to The Q and the numerous restaurants on East 4th Street. Travel safely, Steve More 

Toronto, Canada
Level Contributor
102 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
4 of 5 stars Reviewed 1 week ago

Great location. Huge, spacious suites. Clean, terrific housekeeping. Small, small bathrooms. Outdated furnishings and look. Terrible breakfasts. Skip them. Front desk and valet excellent and professional.

Helpful?
Thank WarenWarren
Steve R, General Manager at Residence Inn Cleveland Downtown, responded to this review

Dear WarenWarren, Thank you for being our guest and taking the time to write. I am very pleased that you enjoyed your stay but do want to apologize for your not enjoying our breakfast. I am always looking for additional information so if you have a moment to let me know what you didn't enjoy I would be most appreciative.... More 

Westerville
Level Contributor
8 reviews
5 of 5 stars Reviewed 1 week ago via mobile

Spent a long weekend at this property. Hotel is very clean and the rooms are spacious. Breakfast is typical and on the weekend we were there very crowded. Staff was very friendly and helpful with directions and recommendations. The location is fantastic. It is so close to Progressive Field, Quicken Loans Arena, bars and restaurants, etc. Even the walk to... More 

Helpful?
Thank Ron Z
Steve R, General Manager at Residence Inn Cleveland Downtown, responded to this review

Dear Ron Z, Thank you for being our guest and taking the time to write. I am very pleased that you enjoyed your stay and how convenient we are to all that downtown Cleveland has to offer. Hope to see you again as our Indian's head for the playoffs. Safe travels, Steve More 

Sanatoga, Pennsylvania, United States
Level Contributor
48 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

This was one of the best hotels I've stayed in. The location was perfect for everything my family and I wanted to do on vacation. I loved the hotel's decor and everything was very clean! The biggest reason for choosing this hotel over the others was we could have a separate bedroom from our son and the included breakfast daily.... More 

Helpful?
Thank Jenn T
Steve R, General Manager at Residence Inn Cleveland Downtown, responded to this review

Dear Jenn T, Thank you for taking the time to write concerning your recent stay at our Residence Inn. I always appreciate detailed notes as they help us to plan our services and fix what isn't working. I'll check on that coffee! Kind regards, Steve More 

Chicago, Illinois
Level Contributor
68 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 64 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I have done my fair share of traveling and thought I knew everything about the bigger chain hotel groups. I was wrong... This Residence Inn is truly something else. From the building itself, which is old and historic to the huge size of the room as well as the comfort and cleanliness.... it was perfect. The facilities are just beautiful...... More 

Helpful?
2 Thank RJ J
Steve R, General Manager at Residence Inn Cleveland Downtown, responded to this review

Dear RJ J, Thank you for being our guest during your recent stay in Cleveland. I sincerely appreciate hearing the details about your stay as comments such as yours help us shape our service to our guests. I will be sure to let our staff know how much you enjoyed their service. Safe travels, Steve More 

1 review
2 of 5 stars Reviewed 2 weeks ago

We checked in on Monday for work to an unclean room with sheets everywhere and towels on the floor. I called down to the front desk to tell them the room wasn't clean and was simply told "housekeeping is gone for the day". When I asked if we could be moved to another room, the woman from the front desk... More 

Helpful?
Thank Samantha L
Steve R, General Manager at Residence Inn Cleveland Downtown, responded to this review

Dear Samantha L, Thank you for taking the time to write about your recent stay with us. I am very sorry that we repeatedly failed to take good care of you and provide the service you expected from our staff. Please reach out to me as I would like to discuss additional details with you. Again, my apologies for such... More 

Marcy, New York
Level Contributor
15 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

Hotel has just been remolded all rooms have kitchens and suite style rooms. Hotel staff were all friendly and helpful, easy check in. Across street from Progressive Field, and the Q and many places eat/drink near by. Didn't give a 5 star because our room was not cleaned during our stay, but management did address issue and gave us points... More 

Helpful?
1 Thank kellyeagle2
Steve R, General Manager at Residence Inn Cleveland Downtown, responded to this review

Dear kellyeagle2, Thank you for taking the time to write about your recent stay at our Residence Inn. I am very pleased that you enjoyed your stay but do apologize for not refreshing your room. We take guest comments such as yours very seriously and will share this with our housekeeping team. Thank you, Steve More 

Indiana
Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Loved the room and location, walking distance to some great places to eat. They happy hour the night I stayed was free beer and sushi. Will be back! Try to stay in the newer part of the hotel; the old section views were bad.

Helpful?
Thank Nick_biz_traveler
Steve R, General Manager at Residence Inn Cleveland Downtown, responded to this review

Dear Nick_biz_traveler, Thank you for being our guest and taking the time to write. We always appreciate hearing from our guests and use your comments to help shape our service and offerings going forward. I hope your business meetings were successful. Sincerely, Steve More 

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Amenities

Highlights
  • Fitness Center with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Restaurant
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Fitness Center with Gym / Workout Room
  • Restaurant
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Business Center with Internet Access
  • Free Breakfast
  • Dry Cleaning
  • Meeting Rooms
  • Conference Facilities
  • Laundry Service
  • Banquet Room
  • Self-Serve Laundry
Official Description (provided by the hotel)
Studio Suite with separate living room, sleeping area and full-size kitchen. ... more   less 

Additional Information about Residence Inn Cleveland Downtown

Address: 527 Prospect Ave E, Cleveland, OH 44115-1113
Location: United States > Ohio > Cleveland
Price Range: $172 - $282 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Residence Inn Cleveland Downtown 3*
Number of rooms: 175
Reservation Options:
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Also Known As:
Residence Inn Cleveland Downtown Hotel Cleveland
Cleveland Residence Inn
Residence Inn Cleveland Downtown Ohio
Hotel Style:
#11 Family Hotel in Cleveland
#12 Romantic Hotel in Cleveland
#12 Business Hotel in Cleveland
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