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Hampton Inn Cleveland-Downtown

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1460 E. Ninth Street, Cleveland, OH 44114
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveler (190)
Room & Suite (63)
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What is Travelers’ Choice?
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.
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What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas
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Updated 07/14/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
Updated 07/14/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#12 of 40 hotels in Cleveland
Location
Cleanliness
Service
Value
Travelers' Choice

The Hampton Inn Cleveland-Downtown hotel in Ohio offers quality accommodations, friendly and efficient service in clean, comfortable surroundings, with WiFi in all our rooms.

The Hampton Inn Cleveland-Downtown is conveniently located in the heart of the Cleveland, Ohio downtown business and financial district. The Hampton Inn hotel is a short walk from the Galleria and Tower City Malls, Theater District, Convention Center, the Flats and Warehouse District, Rock & Roll Hall of Fame, Great Lakes Science Center, Cleveland State University, Progressive Field, Browns Stadium and The Rocket Mortgage Field House (formerly The Quicken Loans Arena). Cleveland Hopkins International Airport is only 13 miles away from the hotel.

The Hampton Inn Cleveland-Downtown hotel in Ohio has 194 guest rooms featuring complimentary hot breakfast, local and toll-free phone calls, 100% Guest Satisfaction Guarantee, and Hilton Honors Points and Miles.

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Property amenities
Valet parking
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Free breakfast
Kids stay free
Children's television networks
Business Center with Internet Access
Conference facilities
Paid private parking nearby
Wifi
Breakfast available
Breakfast buffet
Kid-friendly buffet
Vending machine
Highchairs available
Meeting rooms
Baggage storage
Convenience store
Newspaper
Non-smoking hotel
ATM on site
First aid kit
24-hour check-in
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
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Room features
Blackout curtains
Air conditioning
Desk
Housekeeping
Interconnected rooms available
Coffee / tea maker
Cable / satellite TV
Bath / shower
Room service
Safe
Telephone
Wardrobe / closet
Iron
Private bathrooms
Wake-up service / alarm clock
Flatscreen TV
On-demand movies
Complimentary toiletries
Hair dryer
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Room types
Non-smoking rooms
Smoking rooms available
Good to know
HOTEL CLASS
HOTEL STYLE
Mid-range
Green
Languages Spoken
English
Hotel links
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Popular mentions
Susan P wrote a review Oct 26
2 contributions
This hotel was in a great spot for football or baseball attendance. Also visiting Rock and Roll hall of Fame. Clean, free breakfast, coffee/tea always available in Lobby. small snack stand in lobby as well. CVS right up the block in case i forgot something. Staff is friendly and helpful. The only con is parking. you have to put car in lot across street or valet it, so take that into consideration when booking. All in all a pleasant hotel.
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Review collected in partnership with Hampton
Date of stay: October 2021
Value
Rooms
Location
Cleanliness
Service
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Response from Sunny Finnell, General Manager at Hampton Inn Cleveland-Downtown
Responded yesterday
Dear Susan P, It is fantastic to hear that your stay was enjoyable and that our Cleveland location was ideal for your trip! Our Hampton Inn associates strive to provide exceptional guest experiences; I will be sure to share your kind feedback. I appreciate you taking the time to leave us and other travelers feedback. We hope to host you again soon when visiting our area. Best, Lou Bober General Manager
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CTRedSox2004 wrote a review Aug 2021
Norwalk, CT43 contributions8 helpful votes
Hotel's Favorite
This property seems more like a Hilton than a Hampton Inn. I found it nicer than some of the Hiltons I've stayed at. Stayed one night in August, 2021. Solo trip driving from MI to CT. Went to an Indians game while I was there. I booked a stay including the parking directly with Hilton.com. The parking process is easy, friendly and quick. Allow a few minutes to retrieve your car. If you are using the valet parking, you'll need to present the stub to the front desk. So, the phone app check-in is not totally contact free. I selected my room on the 15th (top) floor. Nice view of St John's Cathedral across the street. The room was clean with relatively new furnishing. Comfortable bed, bedding plus a small desk area and a dresser. The lighting and outlets were sufficient and well located. TV is decent sized with 75+ stations - including the major news, sports, movie and local channels. The breakfast was okay. a couple hot premade omelet choices, cereals (including oatmeal), muffins, fruits and make your own waffles. Better than the standard Hampton Inn fare. The location is convenient to the Rock & Roll HOF, downtown Cleveland and all 3 major sports venues. I walked to the Indians game (<15 minutes). At 11:30 PM the walk felt safe, well lite and with plenty of other baseball fans.
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Date of stay: August 2021
Cleanliness
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Response from Sunny Finnell, General Manager at Hampton Inn Cleveland-Downtown
Responded Aug 16, 2021
Dear CTRedSox2004, Your comfort is our top priority, so it’s wonderful to know your stay was pleasant. Thank you for taking the time to share your great experience at our Hampton Inn Cleveland Downtown. We enjoy hearing that you found our location convenient and accommodations comfortable. We appreciate your review and recommendation and look forward to your return. Best, Lou Bober General Manager
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cameroncashdollar22 wrote a review Oct 12
1 contribution
This was the worst stay I have ever had at a hotel. Systems were always down. Staff was very rude and not understanding. I got charged for something without ever being told which overdrew my account by $600. Also had a food item placed on my bill that was not ordered by anyone in my rooms. DO NOT STAY!!
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Review collected in partnership with Hampton
Date of stay: October 2021
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
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Response from Sunny Finnell, General Manager at Hampton Inn Cleveland-Downtown
Responded 2 weeks ago
Dear cameroncashdollar22, Thank you for taking the time to share your review. Upon check-in a credit card is required for room, tax & incidentals; an authorization occurs to be sure funds are available, but the card is not charged. The balance of this authorization is released upon your departure. I’m sorry that this was not effectively communicated and for any frustration caused. We are at your service for any additional explanations regarding your charges or potential corrections that need made. Again, on behalf of the staff and management - I offer our apologies. Sincerely, Lou Bober General Manager
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Joann E wrote a review Oct 8
Prescott Valley, Arizona26 contributions54 helpful votes
On a six week trip cross country, husband and I stayed at this hotel in September. As I recall there were no issues. A typical Hampton in a very good location. We walked everywhere we needed to go. The front desk staff were friendly and helpful with directions, etc. The problems came up after we returned home and I thought perhaps we had been double charged. I have just spent an entire week trying to contact the manager, Lewis or the assistant manager (didn't catch name). I left numerous voice mails to no avail. I finally realized they did not intend to return my calls. This morning I once again called the hotel and threw myself on the mercy of the desk person. We went through my dilemma and she then referred to corporate advanced purchase department. To make a long story short, within minutes the person at corporate had solved the issue. This review is posted with reference to management at the Cleveland Downtown location. Neither of these two individuals should be in a position of management anywhere. They are and I suspect will continue to be bad representatives of the Hilton chain. One phone call to me could have saved me a week's worth of frustration as well as given this hotel a better rating. I will probably in the future put Hampton down farther on my list.
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Date of stay: September 2021
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Response from Sunny Finnell, General Manager at Hampton Inn Cleveland-Downtown
Responded 2 weeks ago
Dear Joann E, I apologize for our lack of follow-through and assure you it was not our intent. We absolutely care about our guests and the staff works very hard to try and make every customer happy. Unfortunately, sometimes our efforts fall short despite our best intentions. I am sorry we let you down and will review your comments with our team to foster improvement. We hope to better serve you on a future visit. Sincerely, Lou Bober General Manager
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J990CAleew wrote a review Oct 4
Columbus, Ohio3 contributions
Walking distance to Playhouse Square and more. Rooms were clean and comfortable. Enjoyed hot coffee on arrival and at breakfast. Valet parking is $34 per day. That’s right, $34. The valet staff was fast and courteous, but $34? For parking?
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Review collected in partnership with Hampton
Date of stay: October 2021
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Helpful
Share
Response from Sunny Finnell, General Manager at Hampton Inn Cleveland-Downtown
Responded 3 weeks ago
Dear J990CAleew, I am so glad to see that you had a great experience overall and I thank you for your positive review. I can assure you that our parking rates are in line with the other hotels in Downtown Cleveland as parking in the area is valued at a premium. We hope you will continue to visit the city and stay with us when you do. Best, Lou Bober General Manager
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PRICE RANGE
$102 - $299 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
hampton inn cleveland downtown hotel cleveland, cleveland hampton inn
LOCATION
United StatesOhioCleveland
NUMBER OF ROOMS
194
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Frequently Asked Questions about Hampton Inn Cleveland-Downtown
Which popular attractions are close to Hampton Inn Cleveland-Downtown?
Nearby attractions include Heinen's Downtown (0.2 miles), Cuyahoga County Soldiers' and Sailors' Monument (0.3 miles), and Old Arcade (0.2 miles).
What are some of the property amenities at Hampton Inn Cleveland-Downtown?
Some of the more popular amenities offered include free wifi, free breakfast, and a fitness center.
Which room amenities are available at Hampton Inn Cleveland-Downtown?
Top room amenities include air conditioning, a flat screen TV, and blackout curtains.
What food & drink options are available at Hampton Inn Cleveland-Downtown?
Guests can enjoy free breakfast during their stay.
Is parking available at Hampton Inn Cleveland-Downtown?
Yes, paid private parking nearby, paid public parking nearby, and valet parking are available to guests.
What are some restaurants close to Hampton Inn Cleveland-Downtown?
Conveniently located restaurants include Marble Room Steaks & Raw Bar, Butcher and the Brewer, and Adega.
Are there opportunities to exercise at Hampton Inn Cleveland-Downtown?
Yes, guests have access to a fitness center during their stay.
Is Hampton Inn Cleveland-Downtown located near the city center?
Yes, it is 0.3 miles away from the center of Cleveland.
Are any cleaning services offered at Hampton Inn Cleveland-Downtown?
Yes, dry cleaning and laundry service are offered to guests.
Does Hampton Inn Cleveland-Downtown offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and conference facilities.
Are there any historical sites close to Hampton Inn Cleveland-Downtown?
Many travelers enjoy visiting USS Cod Submarine Memorial (0.5 miles), Heinen's Downtown (0.2 miles), and Wade Memorial Chapel (4.9 miles).