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Hampton Inn Cleveland Downtown

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1460 E 9th St, Cleveland, OH 44114
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1 room 1 adult
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Hampton Inn Cleveland Downtown
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970 Reviews from our TripAdvisor Community

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Antioch, Illinois
Level Contributor
27 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed yesterday NEW

Hotel is very convenient if you are going to see the Cavaliers play or need to be at the convention center. Waterfront is within walking distance. Room was very clean, comfy bed and view of the city. Nicely furnished with big flatscreen. Complimentary hot breakfast and workout facility on the second floor. Restaurants right across the street close by 4... More 

Helpful?
Thank Donna R
ConcordHospitality, General Manager at Hampton Inn Cleveland Downtown, responded to this review

Dear Donna R, Sincere thanks for taking the time to share your review. It’s encouraging to know that your stay was pleasant. Our goal is to provide comfort and friendly service to all our guests who are away from home; your feedback allows us to monitor how we are doing. We appreciate you choosing to stay with us and look... More 

United States
1 review
4 of 5 stars Reviewed 5 days ago NEW

Walking distance to Convention Center, Public Hall, Rock & Roll Hall of Fame, restaurants, the Q, and more. Clean rooms, quiet, good quality continental breakfast. Little expensive valet parking, but can't beat that convenience.

Review collected in partnership with Hampton

Helpful?
Thank Kathy P
ConcordHospitality, General Manager at Hampton Inn Cleveland Downtown, responded to this review

Dear Kathy P, Our team strives to provide a pleasant stay. We thank you for taking the time to write a review as your feedback is helpful in obtaining this goal. We are thrilled to hear your stay was enjoyable. I appreciate you choosing our hotel while in the area and we hope to see you again on a return... More 

San Diego, California
2 reviews
4 of 5 stars Reviewed 1 week ago

Room is comfortably organized and was clean. I had a little street noise, but loved the view of the church and it wasn't enough to disturb my sleep. Easy walk to several evening dining options. Breakfast was good, not exceptional, but good (usual fare of eggs, fruit, bread, oatmeal).

Review collected in partnership with Hampton

Helpful?
Thank Heidi S
ConcordHospitality, General Manager at Hampton Inn Cleveland Downtown, responded to this review

Dear Heidi S, Thank you for your review and recommendation of our modern hotel and ample amenities. I’m pleased to hear that our comfortable room and great location made for a nice experience. We enjoyed having you as our guest, and we hope you’ll visit us again soon. Best, Michael Reidy General Manager More 

cinnat, United States
1 review
2 of 5 stars Reviewed 1 week ago

Kathy was rude, and judgmental. We had a mix up with the reservations, and she made it clear how she felt and thought about us. NO help from her. Didn't smile once. Scowled, and stared at us with a mean face.

Review collected in partnership with Hampton

Helpful?
Thank David G
ConcordHospitality, General Manager at Hampton Inn Cleveland Downtown, responded to this review

Dear David G, We appreciate you taking the time to share your experience. My heartfelt apologies you found our associate unhelpful and unfriendly. We strive to provide sincere hospitality and we clearly missed the mark. Additionally, I regret any confusion with your reservations. Thank you for your honest feedback which we will use to foster improvement; for that reason, we... More 

Arizona, United States
1 review
5 of 5 stars Reviewed 1 week ago

Stay here if you can, it is a great bargain. The service is great. The rooms are great. The location is perfect. The breakfast is quick and good. I will stay here again when i come to town. Take advantage of their hospitality.

Review collected in partnership with Hampton

Helpful?
Thank Charles S
ConcordHospitality, General Manager at Hampton Inn Cleveland Downtown, responded to this review

Dear Charles S, Your feedback is welcomed and appreciated. Reflections like yours allow us to monitor our guest experience. I’m glad to hear you enjoyed our friendly service and comfortable accommodations. Thank you for your time in reviewing your experience, and we look forward to your return. Best, Michael Reidy General Manager More 

1 review
5 of 5 stars Reviewed 2 weeks ago

Probably the best place to stay when visiting Cleveland Clinic. Call hotel directly to inquire about favorable rates, discounted valet costs and availability of a parking voucher when visiting Cleveland Clinic (A $10.00 Value). Found our visit very convenient. Facilities well maintained. Felt we were treated exceptionally well by people who cared!

Helpful?
Thank Larry M
ConcordHospitality, General Manager at Hampton Inn Cleveland Downtown, responded to this review

Dear Larry M, We appreciate having the opportunity to host you. We aim to provide every guest with a comfortable visit, so it’s wonderful to hear of the comfort you experienced while staying with us. I thank you for your time in reviewing our hotel. We hope to host you again soon. Best, Michael Reidy General Manager More 

Philadelphia, Pennsylvania
2 reviews
4 of 5 stars Reviewed 2 weeks ago

Looking for a family friendly hotel in downtown CLE close to all the attractions? The Hampton Inn offers good sized rooms that are very clean. The 24 hour coffee/tea in the lobby is always good but having hot chocolate packets during the cold winter months is fantastic.

Review collected in partnership with Hampton

Helpful?
Thank stan s
ConcordHospitality, General Manager at Hampton Inn Cleveland Downtown, responded to this review

Dear stan s, It is fantastic to hear that you enjoyed your stay! We thank you for your compliments. Each member of our team strives daily to provide positive guest experiences. Thank you for taking the time to share your review. Best, Michael Reidy General Manager More 

westchester
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Used valet parking because it was 13 degrees when we checked in. The parking garage was around the corner from the hotel and it was too cold to walk. Hotel very clean. Had a little issue with check out.

Review collected in partnership with Hampton

Helpful?
Thank aomdyinger
ConcordHospitality, General Manager at Hampton Inn Cleveland Downtown, responded to this review

Dear aomdyinger, It’s nice to hear from you. We appreciate you choosing us and I’m delighted to know your stay was pleasant. We value your comments and thank you for taking the time to share your experience. Please accept my sincere apologies for and frustration experienced upon your departure. We look forward to hosting you again. Best, Michael Reidy General... More 

1 review
4 of 5 stars Reviewed 2 weeks ago

great location to be near Rock and Roll hall of fame and some great restaurants near by within walking distance. had a great time at the tourist spots. the complimentary breakfast could be a bit better.

Review collected in partnership with Hampton

Helpful?
Thank juanaT3033SL
ConcordHospitality, General Manager at Hampton Inn Cleveland Downtown, responded to this review

Dear juanaT3033SL, We’re happy to hear from you and glad to know you enjoyed your stay overall. I’m pleased you found our location pleasant. Your feedback, which highlights both strengths and areas for improvement, allows us to serve our guests better. We appreciate you choosing our hotel while visiting. Thank you for your kind feedback and we look forward to... More 

Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

Although the air is always frigid in Cleveland, my family and I were so pleased with the location and distance of this Hampton from the Convention Center where we were playing volleyball. If was a short, cold walk, but so much better than dealing with parking.

Review collected in partnership with Hampton

Helpful?
Thank 767leannam
ConcordHospitality, General Manager at Hampton Inn Cleveland Downtown, responded to this review

Dear 767leannam, Thank you for your kind review and recommendation! I’m thrilled to know your stay was pleasant and we appreciate you choosing us. I will be sure to share your kind comments with our entire team as they work hard to make our guests feel at home. Best, Michael Reidy General Manager More 

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