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Hampton Inn Cleveland Downtown

1,487 reviews
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Traveler (126)
Room & Suite (52)
Storyboard
Overview
  • Excellent48%
  • Very good35%
  • Average10%
  • Poor4%
  • Terrible3%
Travelers talk about
“valet parking”(166 reviews)
“rock and roll hall”(249 reviews)
“great location”(203 reviews)
Free Wifi
Breakfast included
Air Conditioning
Non-Smoking Hotel
Family Rooms
Fitness center
Wheelchair access
3.0 Star Hotel
All hotel details
Offers from Hampton Inn Cleveland Downtown
Special Offer: Double Points, Every Stay
Hotel deals
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Rooms
Feb 5Feb 6
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,487)Write a Review
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1,457 results
Traveler rating
676
518
148
69
46
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LanguageEnglish
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676
518
148
69
46
Show reviews that mention
All reviewsvalet parkingrock and roll hallgreat locationwalking distanceprogressive fieldhall of famevalet stafffree breakfastthe breakfast areafew blocksyogurtgreat stayeasy walkr rwould definitely stay here againscience centerindians game
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1 - 5 of 1,457 reviews
Reviewed yesterday

Hotel is very clean, internet access was good and the breakfast was very good. I would recommend this hotel highly. the staff was approachable and friendly. they provide great customer service. This hotel is located in a perfect area that is close to all amenities.

Review collected in partnership with Hampton
Thank Y4912ZHmichelleh
Hotel's Favorite
Reviewed December 10, 2017 via mobile

Very pleased with my stay here. Check-in was quick, staff was friendly. The computer and printer in the lobby was helpful for printing tickets. The free breakfast in the morning with hot and cold options was a huge bonus for a downtown hotel. Hotel is...More

Thank katpilch
Response from TeamConcord, General Manager at Hampton Inn Cleveland DowntownResponded December 11, 2017

Thank you for taking the time to review our hotel. It pleases us to read that we have met our goal of providing an excellent guest experience. We pride ourselves on quick, stress-free check-ins and top-notch customer service. We welcome the chance to serve you...More

Reviewed 2 days ago

The Hampton Inn is a great location for singles, couples, families and or groups. Staff is friendly and the hotel was clean. They are accommodating and friendly. I highly recommend this hotel for any visitors.More

Review collected in partnership with Hampton
Thank B2409IRsharons
Response from TeamConcord, General Manager at Hampton Inn Cleveland DowntownResponded yesterday

Dear B2409IRsharons, Thank you for sharing feedback about our friendly and helpful staff! It is important for our guests to have the Hamptonality experience, and we are delighted to know our hospitality exceeded your expectations. We hope you will consider the Hampton Inn Cleveland Downtown...More

Reviewed 2 days ago via mobile

I was in Cleveland for business this week. My coworkers and i did not like this hotel. The hotel is dated and our rooms were not clean. One coworker’s room was dusty and the carpet had dog hair on it. With my room, the sheets...More

Thank TamiNYC
Response from TeamConcord, General Manager at Hampton Inn Cleveland DowntownResponded yesterday

Dear TamiNYC, Thank you for your evaluation of our hotel. We failed you in the most basic of ways by not providing clean and comfortable accommodations, and we apologize for these mistakes. Please be assured that we take the cleanliness of our rooms seriously, and...More

Reviewed 2 days ago

Excellent location, easy check-in, clean and quiet room minus the bell tower in the church across the street which rang until 10:00p I think. Staff was nice and the check out process was just as quick.

Review collected in partnership with Hampton
Thank Karmen W
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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Fitness Center with Gym / Workout Room
Free High Speed Internet ( WiFi )
Breakfast included
Hotel Amenities
Business Center with Internet Access
Breakfast included
Dry Cleaning
Meeting Rooms
Laundry Service
Conference Facilities
Room amenities
Air Conditioning
Things to do
Fitness Center with Gym / Workout Room
Details
Price range
$101 - $229 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#6 Romantic Hotel in Cleveland
#7 Family Hotel in Cleveland
#8 Business Hotel in Cleveland
Room types
Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
$101 - $229 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#6 Romantic Hotel in Cleveland
#7 Family Hotel in Cleveland
#8 Business Hotel in Cleveland
Room types
Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveler (126)
Room & Suite (52)
Dining (3)
Hotel & Grounds (71)
Bathroom (13)
Business Center & Event Rooms (1)
Questions & Answers
Ask a question
Fred W
October 12, 2017|
AnswerShow all 4 answers
Response from Lisa A | Reviewed this property |
Sorry, have no idea. Call the hotel.
0
Votes
Busmary22
August 20, 2017|
AnswerShow all 8 answers
Response from Jeff B | Reviewed this property |
No it's not
0
Votes
jslo13
July 4, 2017|
AnswerShow all 7 answers
Response from Jan M | Reviewed this property |
No laundry services.
0
Votes
Room Tips
"If you do stay here get a room on an even number floor they have the ice machines."
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"Try not to get a street side room, it is noisy"
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"Rooms that end with 20 are corner rooms with lake/city views. Those are the best. “8” rooms are right in..."
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"possibly a room not on the street would be quieter"
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