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University Hotel and Suites

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University Hotel and Suites
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155 Reviews from our TripAdvisor Community

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Showing 145: English reviews
Kissimmee, Florida
Level Contributor
18 reviews
1 of 5 stars Reviewed 1 week ago

the worst hotel I was ever in. upon pulling into the parking lot, I thought this must be a joke. the building looks like it is getting to be knocked down, upon going in to check in for my reservation I got a musty smell immediately. I checked in and went to my room and upon inspecting the room, there... More 

Helpful?
Thank Daniel S
Ashland, Ohio
1 review
1 of 5 stars Reviewed 4 weeks ago

The manager said he was too busy to deal with the mistake, he would not call me back. would not speak to me on the phone, went through the young lady at the front desk. He said to tell me to dispute it with my bank. He never returned my 3 voicemails, never returned the 3 in person messages through... More 

Helpful?
Thank 19_AB_78
Pretty Beach, Australia
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed August 22, 2016

It's a pretty good hotel. You can smell the money you're saving when you're walking down the halls. Some SOB horked all over the microwave and coffee machine, and Mrs. Venezuela wouldn't even clean it up. Piss in the tub, blood stains on the sheets... It's a pretty good experience for all ages. Also, I recommend keeping any valuables in... More 

Helpful?
2 Thank prettygoodhotels
Herndon, United States
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed August 9, 2016

It smelled horribly, the hallway was unvacuumed, the room was dirty, there was a hole in the wall, the tissue box was rusty, there was no extra toilet paper, the towels were like sandpaper, the front desk person had no interest in hearing any of this. I'm sure he has heard it all before.

Helpful?
1 Thank Nancy M
Cleveland, Ohio
Level Contributor
15 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed August 7, 2016

I have stayed at this hotel 6 times, and every experience was sub-par. It's right downtown, though, and super convenient. Free parking. There are times where I paid for a mini-fridge & coffee maker and had neither. Outlets in the bathroom are sketchy sometimes, you have to be careful plugging stuff in. The heater didn't work that well. The front... More 

Helpful?
1 Thank thespinningsloth
Russia
1 review
1 of 5 stars Reviewed August 5, 2016

I believe the property is not really pleasant to visit. This is the impression from the phone call, when front desk agent Peter was kind enough did not even let me re-confirm the information required. And when I called again, did not even answer a call properly and could not mention even his position and family name in order to... More 

Helpful?
Thank sweetyvlad
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 stars Reviewed July 25, 2016 via mobile

We stayed for two nights to check out apartments and the university etc. Because of our group, we needed a way to sleep a couple and two singles, so for the cheap price, we got two rooms. I knew going in not to expect much. Our bathroom door didn't close. Continental breakfast was less than "no frills", but at least... More 

Helpful?
1 Thank Specialk918
Toronto, Canada
Level Contributor
36 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
1 of 5 stars Reviewed June 20, 2016 via mobile

Pros - Bitcoin machine - Ample parking - Walkable to downtown - but sort of far - Reasonably comfortable beds - Staff tried their best Cons - Rooms smelled bad - Whole place dated - Water temp in shower not consistent - Slightly depressing, dirty air to the whole place - Breakfast was not edible - Elevator slow and slightly... More 

Helpful?
2 Thank Susan D
Level Contributor
13 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
1 of 5 stars Reviewed May 27, 2016 via mobile

I booked looking to pictures and never thought such a dirty surprise. Location is not bad I even walk to downtown and Rock & Roll hall of fame. Is expensive for the dirty condition and old as well. I had to change to The Arcade in downtown and paid double rate.

Helpful?
2 Thank Sergio R
Evansville
Level Contributor
88 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
3 of 5 stars Reviewed May 17, 2016 via mobile

Spent 4 nights here. Decent neighborhood, close to Cleveland Clinic and to downtown. Could use alot of updating but not bad for the price. Bartender was not friendly unless u were familiar w him. "Peter" at the front desk was very rude when I asked about shuttle transportation to an Indians game. My husband has a terminal illness and can... More 

Helpful?
Thank Lisa P
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38 photos of this hotel

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Amenities

Highlights
  • Free Internet
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Free Breakfast
  • Fitness Center with Gym / Workout Room
About the property
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
Services
  • Free Parking
  • Free Breakfast
  • Business Center with Internet Access
  • Self-Serve Laundry

Additional Information about University Hotel and Suites

Address: 3614 Euclid Ave, Cleveland, OH 44115-2533 (Formerly Days Inn & Suites Cleveland Downtown)
Location: United States > Ohio > Cleveland
Price Range: $77 - $122 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — University Hotel and Suites 2*
Number of rooms: 161
Reservation Options:
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Also Known As:
University Hotel Cleveland
University Hotel And Suites Cleveland, Ohio
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