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University Hotel and Suites

179 reviews
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Traveler (85)
Room & Suite (49)
Dining (8)
Overview
  • Excellent3%
  • Very good6%
  • Average22%
  • Poor15%
  • Terrible54%
Nov 26, 2017
“Good location for Cavs game or hospital is the only highlight”
May 17, 2017
“Definitely Not Recommended”
Free Wifi
Free Parking
Breakfast included
Hot Tub
Non-Smoking Rooms
Restaurant
Bar/Lounge
2.0 Star Hotel
All hotel details
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Rooms
Feb 4Feb 5
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (179)Write a Review
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1 - 5 of 168 reviews
Reviewed 2 weeks ago

Hotel was close to venue, will not return, in need of serious upgrades. before we noticed how dirty this hotel was we ordered a pizza... could not eat it,.....Mattresses were disgusting. Rude staff. Was not worth the price... will go somewhere else next time. Possible...More

1  Thank Jagerlyn
Reviewed November 26, 2017

Pros's and Con's - Cons - The hotel is extremely dated. The microwave was made1980, 4 min to heat coffee even. The washroom hardware was all rusted and pitted. The water in shower had pressure but was either scalding or freezing back and forth muliple...More

Thank Kevin K
Reviewed November 17, 2017 via mobile

Extremely dirty awful hotel. Hair on the pillows and comforter. Dirty linens on floor. Greasy dirty dressers and Windows. Advertised free breakfast, nothing at all. Screws holding bathroom counters together. Rivets all over elevator to hold it together. Truly disgusting! People in parking lot begging...More

1  Thank Larry C
Reviewed November 9, 2017 via mobile

I have stayed here several times over the last 15 years. It is a convenient distance from the AGORA theater. It now has new management and they are a definite improvement. I just hope the prices do not increase too much. I have reservations for...More

Thank TheeTROLL61
Reviewed September 3, 2017 via mobile

It's an OLD hotel and in desperate need of renovation and basic repairs. Think of it as visiting your elderly great uncle. He's doing his very best to keep it clean, but just not able to keep up with the upkeep of the place. Kind...More

Thank Michelle O
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About
Amenities
Top amenities
Free Parking
Restaurant
Bar/Lounge
Free High Speed Internet ( WiFi )
Breakfast included
Hotel Amenities
Free Parking
Breakfast included
Banquet Room
Multilingual Staff
Self-Serve Laundry
Things to do
Restaurant
Bar/Lounge
Hot Tub
Details
Price range
$75 - $104 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms
Details
Price range
$75 - $104 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms
Add Photo Photos
Traveler (85)
Room & Suite (49)
Dining (8)
Hotel & Grounds (32)
Bathroom (9)
Family and Play Areas (1)
Business Center & Event Rooms (1)
Questions & Answers
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fabian g
November 30, 2016|
Answer
Response from Daniel S | Reviewed this property |
this Hotel will let you check in,when you get there, however you will not be able to go to room unless the previous guest has checked out, and the room was freshened up. This particular hotel does not do a thorough cleaning... More
0
Votes
fabian g
October 25, 2016|
AnswerShow all 4 answers
Response from Susan D | Reviewed this property |
There were two beds in the room I stayed in. I still wouldn't stay there though
0
Votes
19_AB_78
August 29, 2016|
AnswerShow all 3 answers
Response from 19_AB_78 | Reviewed this property |
I have called every time of the day possible, first thing in the morning they say he wont be there till 10, call after 10 he dont come in on Wednesdays, call evening, mid day, whenever they have a reason he cant or wont... More
0
Votes
Room Tips
"Honestly, just keep looking for another place."
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"The view of the sky from the top levels rooms is great but i still would not stay there again"
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"Check the room before you check in, as you should always do......."
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"umm.. good luck!"
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