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Comfort Inn Downtown

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Comfort Inn Downtown
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533 Reviews from our TripAdvisor Community

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Showing 519: English reviews
Sydney, Australia
Level Contributor
16 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
2 of 5 stars Reviewed 2 days ago NEW via mobile

I stayed here as a part of a tour group and did not organise this hotel for myself. We stayed here for one night, it is a very plain and old hotel that backs onto a car park and next to a building construction site. The elevators were extremely slow and small, it was very difficult with a large group.... More 

Helpful?
Thank moderntravelE2
HSM_Hospitality_Mgr, Guest Relations Manager at Comfort Inn Downtown, responded to this review

Thank you for your review, your feedback and your comments regarding your stay. We appreciate that you've taken the time to share the ways that we have impressed you and the ways that we can improve we want you to know that the matters you mentioned are being addressed to our management. I do thank you for bringing this matter... More 

Ontario
Level Contributor
89 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

We were in town for a Blue Jays/Indians game (quick walk to the stadium - about 7-8 minutes). This was the best price we could get for a good location and it was totally worth it. The check in was quick and easy, as was parking (there is underground parking). We stayed on the second floor in a King Room.... More 

Helpful?
Thank gawkdontstare
HSM_Hospitality_Mgr, Guest Relations Manager at Comfort Inn Downtown, responded to this review

Thank you so much for your compliments to our breakfast options and service. I am happy to learn that you enjoyed the value and the convenient location of our hotel! On behalf of our entire staff, we thank you for your business and we hope to see you again when your travels bring you back to the area! More 

Peru, New York, United States
Level Contributor
162 reviews
44 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
2 of 5 stars Reviewed 5 days ago NEW via mobile

Convenient location and decent price but little more than a place to crash. The breakfast was gross. The pan of scrambled eggs had a pile of water in it. Staff seems a little less than enthusiastic. A few street people milling about in the area, however they did not hassle us.

Helpful?
Thank Michael B
HSM_Hospitality_Mgr, Guest Relations Manager at Comfort Inn Downtown, responded to this review

Thank you for taking the time to complete our survey and share your experience! I am happy to learn that you enjoyed the value and the convenient location of our hotel! Our goal is to provide an accommodating experience, and your review will help us to succeed. I'm glad you found our location to be convenient, and I hope you... More 

Hudson, New Hampshire
Level Contributor
20 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 1 week ago

This is a dated hotel that has been remodeled. It was very clean. The building is quite dated but, it is painted, repaired and pretty nice for such an old building. The breakfast was adequate and as expected. The front desk was great. They got us in and out efficiently. And I left a pair of earrings which they called... More 

Helpful?
Thank Arlene C
HSM_Hospitality_Mgr, Guest Relations Manager at Comfort Inn Downtown, responded to this review

Arlene, Our primary aim is to give you a comfortable and accommodating experience, and we are very pleased to hear of our success in this ambition. Im glade we were able to get your earrings back to you. We appreciate your kind review and look forward to your future visits! More 

1 review
4 of 5 stars Reviewed 1 week ago

although hotel is older with alot of construction going on around it, it was very clean and nicely remodeled. The RTA transit shuttle was very easy and FREE!!! Also the shuttle driver John Loas who took us to the cleveland clinic was super!!!

Helpful?
Thank cathy c
HSM_Hospitality_Mgr, Guest Relations Manager at Comfort Inn Downtown, responded to this review

Cathy, It is great to hear from you and I am so glad that you enjoyed our staff courtesy and have taken the time to recognize the hospitality and care that we aim to provide for each and every guest. We hope to impress you again during your next visit and we thank you for sharing your experience. More 

Boardman, Ohio
Level Contributor
26 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 1 week ago

I recently stayed here for the second time, while my husband had surgery at Cleveland Clinic. Everything was wonderful , They have shuttle service to the clinic which runs hourly. Kind, caring drivers Taj is my favorite :) Rooms were clean and every employees was friendly and happy to help in anyway they could. The hotel is also convenient to... More 

Helpful?
Thank Dolly1017
HSM_Hospitality_Mgr, Guest Relations Manager at Comfort Inn Downtown, responded to this review

Thank you for taking the time to let us know how you enjoyed your stay with us! It is very rewarding to hear from you on this matter and we appreciate that you have acknowledged our efforts to provide a clean, convenience, and hospitable experience. Your five star review means a lot to us, and we thank you for taking... More 

Carrollton, Ohio
Level Contributor
10 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

CLEAN! The hotel is 100% smoke free, which means no smoky hallways or rooms. It smells and looks very clean. Great staff and yummy breakfast buffet. Nicely renovated with comfy mattress and lots of pillows. Fun restaurants close by and across the street from the Wolstein Center. Highly recommend it.

Helpful?
Thank JEGShifflet
HSM_Hospitality_Mgr, Guest Relations Manager at Comfort Inn Downtown, responded to this review

Thank you so much for your kind words regarding the cleanliness and fresh smell of your lodgings. It is very rewarding to hear from you on this matter and we appreciate that you have acknowledged our efforts to provide a clean, comfortable, and hospitable experience. We are overjoyed to hear that you had a great time with us and we... More 

London, Ontario
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed 3 weeks ago via mobile

The actual rooms were nice and clean. The beds were comfy. Breakfast was ok with a fairly adequate selection. Wifi was absolutely pathetic and basically nonexistent. The checkin was extremely painful and took about 20-30 minutes as there was only one person working. The hotel appears to be under construction at the moment. Also be aware that the building right... More 

Helpful?
Thank daknights
HSM_Hospitality_Mgr, Guest Relations Manager at Comfort Inn Downtown, responded to this review

Thank you for taking the time to leave such thorough and revealing feedback. I apologize that you are not made aware of the additional charge on your stay. I will discuss this concern to the management so they can assist with this thoroughly. Your satisfaction is important to us and we will be using the feedback you provided to make... More 

Chicago, Illinois
Level Contributor
140 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
3 of 5 stars Reviewed 3 weeks ago

It is a Comfort Inn AND it is in Cleveland. Like many properties, the people are nice, very nice and mostly competent. The facility leaves the personnel with many awkward situations. Owners and Operators are notoriously cheap as highlighted by the following: • The alley used to enter the hotel is dingy, dark and starts the hotel experience. • One... More 

Helpful?
Thank Pad B
HSM_Hospitality_Mgr, Guest Relations Manager at Comfort Inn Downtown, responded to this review

Thank you for bringing to our attention your experience and comments regarding your stay in our hotel. We appreciate your time in pointing out the areas in most need of attention as we work towards updating and improving upon our accommodations. We will address the maintenance task right away for the benefit of our future guests, which hopefully will include... More 

Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 3 weeks ago via mobile

We arrived and had a prompt check in. Very clean pubic areas the carpets were like new!! They seem to be improving the hotel with renos and it shows! They are doing work and keeping it clean all at the same time. The beds were very comfortable and very clean rooms! I would recommend this hotel it's located downtown and... More 

Helpful?
Thank Ashley B
HSM_Hospitality_Mgr, Guest Relations Manager at Comfort Inn Downtown, responded to this review

Thank you so much for your kind comments and review regarding your most recent stay with us. It is very rewarding to hear your perspective of our hotel and we appreciate that you have acknowledged our efforts to provide a clean, comfortable, and you enjoyed the breakfast offered at our hotel. Thank you for your recommendation, and we certainly hope... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Hot Tub
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Shuttle Bus Service
  • Free Breakfast
  • Dry Cleaning
  • Meeting Rooms
  • Business Center with Internet Access
  • Banquet Room
  • Self-Serve Laundry

Additional Information about Comfort Inn Downtown

Address: 1800 Euclid Ave, Cleveland, OH 44115-2244
Location: United States > Ohio > Cleveland
Price Range: $126 - $220 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Comfort Inn Downtown 2.5*
Number of rooms: 130
Reservation Options:
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Also Known As:
Comfort Inn Downtown Hotel Cleveland
Comfort Inn Cleveland
Cleveland Comfort Inn
Comfort Inn Downtown Cleveland, Ohio
Hotel Style:
#10 Family Hotel in Cleveland
#18 Business Hotel in Cleveland
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