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Comfort Inn Downtown

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1800 Euclid Avenue, Cleveland, OH 44115
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520 Reviews from our TripAdvisor Community

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Showing 507: English reviews
Romulus, Michigan
Level Contributor
11 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Spent several weekend nights in Cleveland for the Tri C Jazz Fest and this was the perfect location, one block walk to PlayHouse Square. Remodeling is still in progress, and it's an older downtown property, but the place was very clean, the staff was helpful and pleasant. For the University District, Cleveland Clinic, Progressive Field or PlayHouse Square the location... More 

Helpful?
Thank Wingsfan1
HSM_Hospitality_Mgr, Guest Relations Manager at Comfort Inn Downtown, responded to this review

Thank you so much for sharing your review and giving us an honest look at the guest experience in our hotel. I am glad that you enjoyed the value and the convenient location of our hotel! We are delighted by your compliments, rating and review of our high housekeeping and hospitality standards. Your thorough review is greatly appreciated! We are... More 

2 reviews
4 of 5 stars Reviewed 3 weeks ago

We have a family member being treated at Cleveland Clinic. The driver, John Loas, took us to and from the clinic every day, a few times/day. He is very kind, pleasant, and funny. He made the stay a bit more pleasant, considering our circumstances for being in town.

Helpful?
Thank Laurenlm2333
HSM_Hospitality_Mgr, Guest Relations Manager at Comfort Inn Downtown, responded to this review

Thank you for giving us the opportunity to recognize our staff for their exemplary work in providing a comfortable and convenient experience for our valued guests. We are all thrilled to learn that you enjoyed such a pleasant experience with us. We will happily share your comments to Mr. John and we look forward to seeing you soon! More 

Cleveland, Ohio
1 review
1 of 5 stars Reviewed 4 weeks ago

I had the mis-fortune of staying at this hotel the eve before the Cavs Championship parade. The hotel told EVERY guest that they could leave their cars at the hotel during the parade and we would pay an additional parking fee. The ealry morning of the parade, the hotel recanted this statement and told us the cars needed to be... More 

Helpful?
Thank _chelle14710
Ohio
Level Contributor
25 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
3 of 5 stars Reviewed June 16, 2016

The staff are all VERY NICE! The rooms are clean but they are remodeling & is pretty shodi remodeling to say the least. They just painted over everything & slopped paint all over. Some of the stuff is redone, some isn't. Breakfast was decent. I wasn't told this beforehand, but if u call & make your reservations directly with hotel... More 

Helpful?
Thank osu1996
HSM_Hospitality_Mgr, Guest Relations Manager at Comfort Inn Downtown, responded to this review

Thank you for your kind comments and review regarding our high standards of cleanliness and hospitality. We also appreciate your suggestions for how we can continue to improve and we hope to see you again soon. More 

Grantsville, Maryland
1 review
5 of 5 stars Reviewed June 7, 2016

A family member had surgery at the Cleveland Clinic and we chose to stay at the downtown Comfort Inn. We came from Maryland and liked the idea of being close since we were from out of town. It was a life saver to find out the hotel offers a free shuttle service to the Clinic and back to the hotel.... More 

Helpful?
Thank johnvought
HSM_Hospitality_Mgr, Guest Relations Manager at Comfort Inn Downtown, responded to this review

Thank you for leaving your five star rating of our hotel. Thank you for taking the time to share your feedback and to acknowledge the efforts of our hardworking staff to be as accommodating, helpful and welcoming as possible. It is rewarding to hear that we have succeeded in making you feel at home and that you experienced no difficulties... More 

Medina, Ohio
Level Contributor
191 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 58 helpful votes
4 of 5 stars Reviewed June 3, 2016 via mobile

This is a friendly and decent hotel. The parking was confusing but you get a parking permit upon check in. There is no breakfast so that is a downside but everything else was really good. The staff was also incredibly friendly. The room was very clean and had everything we expected.

Helpful?
Thank Adrienne L
HSM_Hospitality_Mgr, Guest Relations Manager at Comfort Inn Downtown, responded to this review

I am so glad that you found our hotel to be clean and convenient and that you enjoyed the accommodations and hospitality that we strive to show to each guest, during every stay. We hope to impress you again during your next visit and we thank you for sharing your experience. More 

Anderson, Indiana
Level Contributor
18 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed June 2, 2016

It was the best rate we could find for our appointment at the Cleveland Clinic. We also did not have to pay for parking and enjoyed Free Shuttle Service to the Clinic. John, the shuttle driver was so helpful and fun. The room had a refrigerator and microwave. We took the E-line Trolley, which is free with a smile, from... More 

Helpful?
Thank adventureseeker2016
HSM_Hospitality_Mgr, Guest Relations Manager at Comfort Inn Downtown, responded to this review

Thank you very much for the compliments you give to our hotel! We value our customer's experience that is why we always make sure that our facilities are in good shape to provide our customers the best we can offer in a reasonable price. We are glad that you were satisfied with the hospitality of our staff and the convenience... More 

Camp Hill, Pennsylvania
Level Contributor
12 reviews
3 of 5 stars Reviewed May 27, 2016

We came in town to see the Rock N Roll Hall of Fame. When we first checked in they gave us a room on the floor where there was construction, right beside the construction. They eventually moved us while we were out touring but they front desk did not know where our luggage was. We did find it in the... More 

Helpful?
Thank Mark B
HSM_Hospitality_Mgr, Guest Relations Manager at Comfort Inn Downtown, responded to this review

Thank you for sharing your experience, and I am so sorry for the inconveniences that you experienced due to the ongoing construction and renovation process going on in our hotel. I am sorry to hear that you did not thoroughly enjoy the breakfast options, and I want to let you know that we take your suggestions to heart and are... More 

Level Contributor
3 reviews
4 of 5 stars Reviewed May 23, 2016

One of my family members had surgery at the Cleveland Clinic recently and we decided to stay in this Comfort Inn do to the extremely high price of hotels close to the clinic. From the moment my family (8 of us) checked in you could tell this was going to be a great hotel. Everyone there just seemed so friendly... More 

Helpful?
Thank Hinesks
HSM_Hospitality_Mgr, Guest Relations Manager at Comfort Inn Downtown, responded to this review

I am so glad that you enjoyed our staff courtesy and have taken the time to recognize the hospitality and care that we aim to provide for each and every guest. We are all pleased to learn we were able to make you feel at home and that our services and accommodations lived up to your expectations. We will share... More 

McComb, Ohio
Level Contributor
3 reviews
5 of 5 stars Reviewed May 20, 2016

Appreciated the lower rate for Cleveland Clinic patients and the free shuttle to the hospital. Our driver John Loas was excellent and very knowledgeable!! Plan on staying again. We stayed in a newly remodeled room, was very nice.

Helpful?
Thank loriarader
HSM_Hospitality_Mgr, Guest Relations Manager at Comfort Inn Downtown, responded to this review

Thank you for taking the time to share this five star experience with our management, staff, and future guests.Our primary aim is to give you a comfortable and accommodating experience, and we are very pleased to hear of our success in this ambition.We are so glad that your stay was enjoyable and we look forward to seeing you again. More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Hot Tub
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Shuttle Bus Service
  • Free Breakfast
  • Dry Cleaning
  • Meeting Rooms
  • Business Center with Internet Access
  • Banquet Room
  • Self-Serve Laundry

Additional Information about Comfort Inn Downtown

Address: 1800 Euclid Avenue, Cleveland, OH 44115
Location: United States > Ohio > Cleveland
Price Range: $130 - $250 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Comfort Inn Downtown 2.5*
Number of rooms: 130
Reservation Options:
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Also Known As:
Comfort Inn Downtown Hotel Cleveland
Comfort Inn Cleveland
Cleveland Comfort Inn
Comfort Inn Downtown Cleveland, Ohio
Hotel Style:
#10 Family Hotel in Cleveland
#18 Business Hotel in Cleveland
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