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Comfort Inn Downtown

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Comfort Inn Downtown
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541 Reviews from our TripAdvisor Community

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Showing 526: English reviews
Chicago, Illinois
Level Contributor
18 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

I don't want to give the illusion that this is a 4-star hotel. It doesn't look like anything from the outside; and right now the area surrounding the hotel is under construction. The hotel is old, but it is well maintained. The hotel lobby, hallways and our room and bathroom were very clean; the bed was very comfortable and the... More 

Helpful?
Thank vespagirl2015
HSM_Hospitality_Mgr, Guest Relations Manager at Comfort Inn Downtown, responded to this review

Dear vespagirl2015, Thank you for your review, feedback and comments regarding your stay in Comfort Inn Downtown Hotel. It is very rewarding to hear from you on this matter and we appreciate that you have acknowledged our efforts to provide a clean, comfortable, and hospitable experience. We are glad your stay was comfortable and we look forward to your next... More 

Crossville, Tennessee
Level Contributor
19 reviews
16 hotel reviews
4 of 5 stars Reviewed 6 days ago NEW

My room was 525, corner room. Enjoyed the corner but OH My Gawsch... this room was TINY TINY TINY!!! The bed was glorious. The trash collection on the ground floor, outside my room was DEAFENING!! 4:55 am... that driver knew how to bang that dumpster to get Every Last piece of trash out of it so he could do his... More 

Helpful?
Thank Ermy M
HSM_Hospitality_Mgr, Guest Relations Manager at Comfort Inn Downtown, responded to this review

Ermy, Your detailed review is greatly appreciated thank you for sharing your experience. We are glad you enjoyed the glorious bed, though we are sorry to hear of the inconvenience of the trash collection noise near your room. We've had maintenance address the Ice machine, and apologize our parking lot situation we will look into how we can address this... More 

East Sparta, Ohio
1 review
5 of 5 stars Reviewed 1 week ago

Whenever I have events to attend in CLE, I stay at the Comfort Inn. As a matter of fact, my friends call it "Kimmy Hotel". There are several great reasons for this ~ location, parking, comfort, ... But the main reason I continue coming back is the STAFF. This location has the best staff. They are friendly, helpful, and treat... More 

Helpful?
Thank kimann34
HSM_Hospitality_Mgr, Guest Relations Manager at Comfort Inn Downtown, responded to this review

Dear kimann34, Wow! We are thankful for your awesome comment and great details of your experience with us. We are happy to hear Ms.Kim that you enjoyed our staff hospitality, comfort and the location of our hotel. We are excited to share this wonderful review with our hardworking staff, and we thank you for giving us this opportunity to congratulate... More 

Columbus oh
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago via mobile

A jewel. Just on the outskirts of downtown and about 8 blocks from the "downtown area" for half the price. Made a reservation to stay one night after a family members surgery at Cleveland Clinic, based on Trip Advisor reviews and friend's suggestion. I made the reservation by phone a week prior to my visit. The surgery ran late and... More 

Helpful?
Thank buckeye62Columbusoh
HSM_Hospitality_Mgr, Guest Relations Manager at Comfort Inn Downtown, responded to this review

Dear buckeye62Columbusoh, Thank you so much for your feedback and kind words regarding the five star service and accommodations that you received during your most recent stay with us! Our primary aim is to give you a comfortable and accommodating experience, and we are very pleased to hear of our success in this ambition. We are glad your stay was... More 

Wheaton, Illinois
Level Contributor
128 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
4 of 5 stars Reviewed 3 weeks ago

This Comfort Inn is on the outskirts of downtown Cleveland but is within easy distance of Cleveland's tourist district (stadiums, Rock and Roll Hall of Fame, etc). Parking is available in a back lot. There are not a lot of restaurants within walking distance. But the property has recently been remodeled and the rooms are clean and comfortable. We paid... More 

Helpful?
1 Thank S_Chen0720
HSM_Hospitality_Mgr, Guest Relations Manager at Comfort Inn Downtown, responded to this review

Thank you for taking the time to give us your feedback about your stay at our hotel. I'm glad that you found our location convenient and hope you were able to explore the area! It is very rewarding to hear from you on this matter and we appreciate that you have acknowledged our efforts to provide a clean and comfortable... More 

Bowling Green, Ohio
Level Contributor
107 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

I stayed here for 9 nights while my husband was at Cleveland Clinic. The rooms have been renovated recently and are very clean. The front desk staff is very accommodating and flexible. The hot breakfast is more than adequate with lots of seating. The shuttle to Cleveland Clinic is always on time, and driver John provides an entertaining narrative about... More 

Helpful?
Thank BGElisabeth
HSM_Hospitality_Mgr, Guest Relations Manager at Comfort Inn Downtown, responded to this review

Thank you so much for your compliments to our free shuttle service and parking! It is heartwarming to hear of how our efforts to impress you with our hospitality, comfort and convenience have been successful. We value our customer's experience that is why we always make sure that our facilities are in good shape to provide our customers the best... More 

Heredia, Costa Rica
1 review
4 of 5 stars Reviewed 4 weeks ago

All staff are great front counter and the drivers were extra special and helpful. The breakfast wasn't really that good but you get your energy to start the day. better healthier foods would be great. The shuttle to the Clinic is great. Alan and John were great on the ride and helping whenever you ran into them.

Helpful?
Thank 123qwe175
HSM_Hospitality_Mgr, Guest Relations Manager at Comfort Inn Downtown, responded to this review

Thank you for taking the time to let us know how you enjoyed your stay with us! It is heartwarming to hear of how our efforts to impress you with our hospitality, comfort and convenience have been successful. We are excited to share this review with our staff who will be pleased to hear of the outcome of their efforts... More 

Sydney, Australia
Level Contributor
16 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
2 of 5 stars Reviewed 4 weeks ago via mobile

I stayed here as a part of a tour group and did not organise this hotel for myself. We stayed here for one night, it is a very plain and old hotel that backs onto a car park and next to a building construction site. The elevators were extremely slow and small, it was very difficult with a large group.... More 

Helpful?
Thank moderntravelE2
HSM_Hospitality_Mgr, Guest Relations Manager at Comfort Inn Downtown, responded to this review

Thank you for your review, your feedback and your comments regarding your stay. We appreciate that you've taken the time to share the ways that we have impressed you and the ways that we can improve we want you to know that the matters you mentioned are being addressed to our management. I do thank you for bringing this matter... More 

Ontario
Level Contributor
90 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
4 of 5 stars Reviewed August 22, 2016

We were in town for a Blue Jays/Indians game (quick walk to the stadium - about 7-8 minutes). This was the best price we could get for a good location and it was totally worth it. The check in was quick and easy, as was parking (there is underground parking). We stayed on the second floor in a King Room.... More 

Helpful?
Thank gawkdontstare
HSM_Hospitality_Mgr, Guest Relations Manager at Comfort Inn Downtown, responded to this review

Thank you so much for your compliments to our breakfast options and service. I am happy to learn that you enjoyed the value and the convenient location of our hotel! On behalf of our entire staff, we thank you for your business and we hope to see you again when your travels bring you back to the area! More 

Peru, New York, United States
Level Contributor
165 reviews
46 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
2 of 5 stars Reviewed August 22, 2016 via mobile

Convenient location and decent price but little more than a place to crash. The breakfast was gross. The pan of scrambled eggs had a pile of water in it. Staff seems a little less than enthusiastic. A few street people milling about in the area, however they did not hassle us.

Helpful?
Thank Michael B
HSM_Hospitality_Mgr, Guest Relations Manager at Comfort Inn Downtown, responded to this review

Thank you for taking the time to complete our survey and share your experience! I am happy to learn that you enjoyed the value and the convenient location of our hotel! Our goal is to provide an accommodating experience, and your review will help us to succeed. I'm glad you found our location to be convenient, and I hope you... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
  • Hot Tub
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Shuttle Bus Service
  • Free Breakfast
  • Breakfast Available
  • Dry Cleaning
  • Meeting Rooms
  • Business Center with Internet Access
  • Banquet Room
  • Self-Serve Laundry

Additional Information about Comfort Inn Downtown

Address: 1800 Euclid Ave, Cleveland, OH 44115-2244
Location: United States > Ohio > Cleveland
Price Range: $116 - $202 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Comfort Inn Downtown 2.5*
Number of rooms: 130
Reservation Options:
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Also Known As:
Comfort Inn Downtown Hotel Cleveland
Comfort Inn Cleveland
Cleveland Comfort Inn
Comfort Inn Downtown Cleveland, Ohio
Hotel Style:
#10 Family Hotel in Cleveland
#18 Business Hotel in Cleveland
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