Nice hotel in a great area for exploring museums, the Botanical garden (right across the street). Rooms are a nice size, clean and the bed was Super comfy. The breakfast was good, considering the whole Covid Crackdown going on. Staff were really nice and accommodating. There are no refrigerators/ microwave in the room. Would definitely stay again.
There is a lot to like about Glidden House. Locatio is nearly unbeatable: on Case Western campus, across the street from Botanical Garden and Art Museum, 10 minute walk to restaurants in Italian Village, 15 minute drive to Rock and Roll Hall of Fame. Room was spacious, clean and comfortable, although bed was the highest I've ever seen (my 5'-2" wife had to jump to get onto it). Breakfast was so-so -- an upgraded version of the prepackaged "hot breakfast" you get at lower=priced motels. Covid precautions were the one deficiency (and thus 4 rather than 5 stars). Sign at the Front Desk said rooms would not have housekeeping for the duration of our stay in order to protect staff (a common sight these days), but not a single housekeeping employee was wearing a mask at any time during our stay. Ditto for Front Desk (though they had a plexiglass divider), man putting out breakfast, or the bartender. Guests, on the other hand, were largely complying with the (limp-wristed) Cuyahoga County mask "advisory" (not mandate). Shameful.…
This is the second time we have stayed at Glidden House. When we arrived after a day in the car, it was so pleasant to have James, Glidden's concierge, come out and greet us, offer to help with our luggage, and give us tips on things to see and do. We stayed in a King room on the second floor and the bed was incredibly comfortable and the room was quiet. We slept very well. We were disappointed to find that because of Covid the excellent breakfasts we had on our first stay had to be pared back. I love all the artwork in the hallways and how fresh everything smells. Front desk staff and the bartender were all genuinely friendly. I highly recommend this hotel if you are in Cleveland.
Our arrival was delayed unexpectedly and the staff was very accommodating and flexible in waiving the cancellation charges. Upon arrival, they were friendly and helpful. The facility was clean, quiet and comfortable. The location is close to Case Western Reserve University at University Circle, within walkable distance to museums and botanical garden. The only minus is the bed was too soft for our preference. Will definitely come back again for future visits (and hope to be able to get a firmer bed).
The Glidden House was our first choice when visiting Cleveland overnight, however; they were booked. When ending up without a hotel, we made a phone call to check on cancellations that might open availability. We truly appreciate Glidden House for taking great care of us. The property is absolutely gorgeous and a true gem! Our room was clean, comfortable, and the hotel is quiet. Parking is easy, and there are so many activities to enjoy in the area. We will stay again when visiting Cleveland!! Thank you again to all of the staff who helped us when we were left with nowhere to stay!!