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Inn of Chagrin Falls

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Inn of Chagrin Falls
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58 Reviews from our TripAdvisor Community

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Showing 58: English reviews
Reviewed December 17, 2014 via mobile

I have been a client of the hotel since 1998. The food is excellent and the rooms are wonderful. The hotel has 5 F&B venues including an outdoor facility, and 4 bars. They have a good selection of wines. The staff is friendly and attentive to the needs of guests. The location is very safe and within walking distance to...

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Helpful?
Thank Pascal M
Manager_InnCF, General Manager at Inn of Chagrin Falls, responded to this review

Mr. M; Thank you for your loyal business over the years. As always, we are here to assist you with your corporate and leisure guests.

Cleveland, Ohio
Reviewed December 16, 2014

Was visiting for the night and had stayed here years ago. A bed and breakfast type inn. A old historical inn that is renovated and very nicely decorated! Very clean and comfortable king bed! Made reservations last minute(day before arrival). Very fortunate to to get a king bed and pull out sofa for our son. The front desk was so...

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Helpful?
Thank FlyGirl1118
Manager_InnCF, General Manager at Inn of Chagrin Falls, responded to this review

I was indeed here and had the chance to meet you and your wonderful son at check-in! Delighted to know you had such an enjoyable stay. I will share your kind remarks with Jen. Don't wait another three years before returning! ~Cynthia

Hale, United Kingdom
Reviewed November 6, 2014

I travel a lot on business and judge hotels on some must have and nice to have criteria. Must haves - cleanliness, room amenities that work and lots of sockets, comfy bed, great wifi, great shower. Nice to haves - staff that go the extra mile, no lines at check in, automatic check out, lots of tv channels including sports...

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1Thank IRT68
Sandton, South Africa
Reviewed September 2, 2014

Staying at the inn is like staying with your family. Perfectly decorated rooms, always maintained, front desk staff that would do anything to answer a question or point you in the right direction. Parking for the rentals car directly at the door and a continental breakfast for free along win free in room wifi. A great place to stay for...

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1Thank Eugene S
Manager_InnCF, General Manager at Inn of Chagrin Falls, responded to this review

Thank you for such a wonderful review. We do our very best to make our guests stay as comfortable and enjoyable as possible. I'm happy knowing you found the staff helpful and insightful, moreover, that you felt as if this way a home away from home!

Las Vegas, Nevada
Reviewed May 27, 2014 via mobile

Loved the old charm. Hotel was very clean and the staff was very friendly. We got a room with a king bed and jacuzzi bath tub. Both worked great and you could see the fireplace from the tub. You get 10% off at the tavern next door which has excellent food. The town was awesome and the falls are beautiful.

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4Thank Corie H
Manager_InnCF, General Manager at Inn of Chagrin Falls, responded to this review

Thank you for choosing the Inn of Chagrin Falls to celebrate your anniversary! I'm delighted knowing that this special occasion was an overall wonderful experience. Find another occassion to come back for a visit!

Oakton, Virgina
Reviewed March 23, 2014

After a long day of driving and moving my daughter from one dorm to another, we spent the night at the Inn of Chagrin Falls. Though we were much later than we expected to be, we were welcomed by a friendly front desk administrator. I had opted to reserve one of the more modest rooms, but it was lovely. It...

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2Thank cabibia
Manager_InnCF, General Manager at Inn of Chagrin Falls, responded to this review

It's great to know that The Inn provided you with the much needed comfort and rest from your long day! When you return to visit your daughter, we hope you will join us again!

Pittsburgh, Pennsylvania, United States
Reviewed February 17, 2014

My husband and I booked the jacuzzi suite and stayed Sunday - Monday, taking advantage of their great Sunday night deal - best available room for $125 (the jacuzzi suite is the best) plus a free dinner entree at Gamekeepers. The Inn was fantastic - very clean and luxurious. Everyone we came across was extremely friendly and helpful. We would...

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2Thank Sarah H
Manager_InnCF, General Manager at Inn of Chagrin Falls, responded to this review

Thank you for your kind review Sarah. We hope you will make your way back to Chagrin for another visit!

Huntsville, Ohio
Reviewed December 31, 2013

I would not characterize this place as a bed and breakfast and wonder why it is listed as such, but it's more of a boutique hotel really. We sought it out so we could be right downtown and enjoy the pleasantries of the village right outside our door. We made our plans late and started out on a wait list...

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1Thank Dave M
New Jersey
Reviewed November 19, 2013

This is a pleasant inn that is located in the village. It is within close walking distance to the village center and the falls. We stayed in Room 2, the Mill Room, at a rate of $227.00 inclusive of all taxes. The room was furnished with a king canopy bed, two Queen Anne chairs, desk and chair set, small chest...

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Thank NewJerseyMember
Lenoir City, Tn
Reviewed November 17, 2013

I didn't make the reservation, so I didn't know what to expect. It was beautiful! The staff was always friendly and helpful. The Inn was well kept. Everything was clean. I had room 3. It contained 2 twin beds. A large walk in shower. The room was large. The only issue I had was the room upstairs above mine. There...

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1Thank Debhud
Manager_InnCF, General Manager at Inn of Chagrin Falls, responded to this review

Thank you for your kind review! We too believe The Inn offers the "charm" of an old and historic structure. Housed in a building, where portions were built in the 1860's and then 1920's, you come to appreciate the squeaky floors and all! We hope to see you again soon.

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6 photos of this hotel

Management photos: Courtesy of the property manager

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Restaurant
  • Bar/Lounge
About the property
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Breakfast
  • Concierge
  • Conference Facilities
  • Business Center with Internet Access
Official Description (provided by the hotel)
Located in the heart of the village, The Inn of Chagrin Falls occupies a handsome Western Reserve dwelling built in 1927. The fifteen rooms are individually appointed to reflect the classic decor of the Chagrin Valley. Each room has a private bathroom, while others also include a fireplace and Jacuzzi. A friendly and accommodating staff anticipates every need and strives to make each visit a memorable experience. We invite discriminating travelers to surround themselves with all that Chagrin Falls has to offer! ... more   less 

Additional Information about Inn of Chagrin Falls

Address: 87 West St, Chagrin Falls, OH 44022-2756
Location: United States > Ohio > Chagrin Falls
Number of rooms: 15
Also Known As:
Inn Of Chagrin Falls Hotel Chagrin Falls
Inn Of Chagrin Falls Ohio
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Questions & Answers

Here's what travelers have asked, with answers from Inn of Chagrin Falls staff and other travelers.
4 questions
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8 months ago
Akron, Ohio
over a year ago
over a year ago

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Questions? Get answers from Inn of Chagrin Falls staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“You are less likely to hear crunchy footsteps above you if you stay on the second floor”
 of 5 bubbles SPTraveler18, 3 weeks ago | Read review
“If you have heavy luggage ask for a ground floor room as their are no lifts”
 of 5 bubbles RNC007, Aug 15, 2016 | Read review
“From what I heard the rooms of the second floor were better than those on the first.”
 of 5 bubbles 866jamesh866, Apr 27, 2016 | Read review
“We stayed in The River Run room and it was on the quieter side of the Inn. Much less noise on the second floor.”
 of 5 bubbles Kinkel, Aug 12, 2015 | Read review
“All the rooms are lovely.”
 of 5 bubbles MikeTranmoor, Jun 16, 2015 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question