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Quality Inn Brunswick Cleveland South

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Quality Inn Brunswick Cleveland South
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116 Reviews from our TripAdvisor Community

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Showing 116: English reviews
Level Contributor
44 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We stayed here for a last minute trip to visit Cuyahoga National Park. There were hotels closer, but this hotel offers smoking rooms still.... which is a big plus for my husb. The room was clean, staff was friendly. Free breakfast was hot and adequate.

Helpful?
Thank Jennifer D
QualityCustomerCare, Front Office Manager at Quality Inn Brunswick Cleveland South, responded to this review

I appreciate your positive feedback about our hotel. We do take pride in catering to our guests' needs the best way we can. If you're traveling to our area gain soon, don't hesitate to call us. More 

Halifax, Canada
Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
1 of 5 stars Reviewed 4 weeks ago

The worst hotel I have ever stayed at! Customer service is awful. The owner/Manager will avoid you if you have complaints! Condition of the hotel feels like it has not been updated in years! I had tons of mold in my bathroom shower and that was supposed to be their “Jacuzzi” suit. They only have standup showers that are small,... More 

Helpful?
2 Thank Tasha_Jones
QualityCustomerCare, General Manager at Quality Inn Brunswick Cleveland South, responded to this review

Thank you for taking our online survey, we apologize for not meeting your expectations. We do hope you will give us another chance to surpass your expectations. More 

Plymouth, Wisconsin
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Quiet room. Good Bed. Good Breakfast. Great service. Would recommend this Hotel to all travelers. Convenient location. We prefer to use Choice Hotels. There is usually one in a convenient location when we travel even in Canada.

Helpful?
Thank Rodder46
QualityCustomerCare, Front Office Manager at Quality Inn Brunswick Cleveland South, responded to this review

I appreciate your positive feedback about our hotel. We do take pride in catering to our guests' needs the best way we can. If you're traveling to our area gain soon, don't hesitate to call us. More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed July 23, 2016

The room was nice and clean. It had all the necessary amenities including a microwave and refrigerator. Refrigerator never worked which we figured out after milk spoiled and soda never got cold. Reported the refrigerator 4 times but couldn't get anyone to come look at it. After 2 nights there we had to call the desk 3 times to get... More 

Helpful?
1 Thank Janice T
Columbus, Ohio
Level Contributor
10 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
2 of 5 stars Reviewed July 13, 2016 via mobile

Front desk friendly, but room smelled like smoke. No elevator, so be prepared to carry luggage to second floor. Walls are and look like smoke yellow. Smokers will know what I'm talking about. Rooms are small, but you get what you pay for. Would only stay here on an emergency basis, sort of what we were under. Other than the... More 

Helpful?
1 Thank Gottone
QualityCustomerCare, Front Office Manager at Quality Inn Brunswick Cleveland South, responded to this review

We appreciate you taking the time to provide us with such candid feedback of your stay. I am very sorry to hear that your stay did not meet expectations. Please email us with a phone number or email address so our Hotel Manager can discuss your issues personally. More 

Brunswick, Ohio
Level Contributor
3 reviews
5 of 5 stars Reviewed June 29, 2016

The staff at this hotel are great!!!! very nice, helpful, energetic, and they always know what to say and when to say it. Melinda and Alyssa were the girls I seen the most. They were both great and always staying busy. They printed me out directions to where i needed to go. Also melinda was very helpful and helped me... More 

Helpful?
Thank uwillloveme19
QualityCustomerCare, Front Office Manager at Quality Inn Brunswick Cleveland South, responded to this review

I appreciate your positive feedback about our hotel. We do take pride in catering to our guests' needs the best way we can. If you're traveling to our area gain soon, don't hesitate to call us. More 

Jacksonville, Florida
Level Contributor
44 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
3 of 5 stars Reviewed June 26, 2016

The hotel has 2 stories, but no elevator and there isn't a pool. It could use some updating but is otherwise clean and includes the typical free breakfast of waffles, egg patties, sausages, a couple of cold cereal choices, oatmeal, toast, bagels, english muffins, juice, coffee, and milk. The room amenities included a closet area, shower (no tub), mini fridge,... More 

Helpful?
Thank mahadevarise
Orlando
Level Contributor
43 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed May 12, 2016

This has been my go to stop when visiting my dad. It's comfortable, quiet and pet friendly...not pricey. My only complaint is that the breakfast has kind of cheaped out over the years and the fresh brewed coffee has been replaced by a machine which essentially dispenses brown water. On my last visit, I just went across the road to... More 

Helpful?
Thank viscontigirl
QualityCustomerCare, Front Office Manager at Quality Inn Brunswick Cleveland South, responded to this review

I appreciate your positive feedback about our hotel. We do take pride in catering to our guests' needs the best way we can. If you're traveling to our area gain soon, don't hesitate to call us. More 

Ostrander, Ohio, United States
Level Contributor
80 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
3 of 5 stars Reviewed May 7, 2016 via mobile

Bed was ok, nothing special. Room was clean. Breakfast was good. Black out curtains were insufficient, let too much light in. Shower had 0 water pressure. Couldn't even get my hair wet enough, let alone get the shampoo out. It was really bad.

Helpful?
Thank Deb C
QualityCustomerCare, Front Office Manager at Quality Inn Brunswick Cleveland South, responded to this review

Deb C- Thank you for your review, we appropriate it. We're sorry about the blackout curtains, and water pressure. We'll take a look at it. Please let us know which room you were in. Sorry for the inconvenience. More 

Mansfield, Ohio
Level Contributor
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed April 30, 2016 via mobile

Checked in at 4 p.m. and to my disappointment and KNOWING it could only go downhill, I was assigned a room amidst a wedding block. I am getting NO sleep because these LOUD, OBNOXIOUS people are everywhere. Front desk, Brian to be specific, assured me it would die down and he had addressed it. Yeah right. Still going strong as... More 

Helpful?
1 Thank twostep7997
QualityCustomerCare, Front Office Manager at Quality Inn Brunswick Cleveland South, responded to this review

We appreciate you taking the time to provide us with such candid feedback of your stay. I am very sorry to hear that your stay did not meet expectations. Please email us with a phone number or email address so our Hotel Manager can discuss your issues personally. More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Room Service
  • Free Parking
GreenLeadersSilver level
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Room types
  • Non-Smoking Rooms
  • Smoking rooms available
  • Accessible rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Breakfast
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Business Center with Internet Access
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Newly renovated Hotel! Highly Rated Business & Leisure Hotel. The Quality Inn Brunswick is located approximately 10 miles from Cleveland Hopkins International Airport (CLE) & 20 miles from downtown Cleveland. Hotel offers a FREE HOT Deluxe Breakfast & Free Wi-Fi, Free Newspaper, Quality Serta Plush Bedding Collection! The Quality Inn Brunswick is Interior Corridors. Quality Hotel has Jacuzzi Suite & a King Suite with Micro/Fridge. All of our Double Bed include Micro/Fridge. All rooms have air-conditioning, clock radios, coffeemakers, Work Desk w/ chair, Free local calls, & Cable TV. Satisfaction Couldn't Be Simpler At Quality Hotels!! Make a Reservation Today! ... more   less 

Additional Information about Quality Inn Brunswick Cleveland South

Address: 1435 S Carpenter Rd, Brunswick, OH 44212-3861
Location: United States > Ohio > Brunswick
Price Range: $83 - $107 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Quality Inn Brunswick Cleveland South 2*
Number of rooms: 63
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Also Known As:
Quality Hotel Brunswick
Sleep Inn Brunswick
Brunswick Sleep Inn
Quality Inn Brunswick Cleveland South Ohio
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