We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Extended Stay America - Cleveland - Brooklyn

Hotel website
Hotel deals
10300 Cascade Crossing, Brooklyn, OH 44144
Special Offer
SAVE 15% TODAY!
1 room 1 adult
Enter dates for best prices
Check In Check Out
Check Availability
Book on
or compare prices from up to 200 sites including:
Professional photos
Extended Stay America - Cleveland - Brooklyn
View Map
Add Photo Write a Review

57 Reviews from our TripAdvisor Community

Traveler rating
Traveler type
Time of year
Language
Ashland, Virginia
Level Contributor
41 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
3 of 5 stars Reviewed November 16, 2015

I hadn't been in the Cleveland area in about 15 years, so when I noticed there was a hotel in this area, it was the perfect location for me. I was surprised to see how this area had been built up, and I was very happy with the location. Because I was staying a week, I got a good deal... More 

Helpful?
Thank Sue D
Manager_11525, General Manager at Extended Stay America - Cleveland - Brooklyn, responded to this review

Thank you for taking the time to write a review of your stay. We appreciate you letting us know about the service and maintenance issues you experienced. We are sorry for these issues, but are happy to read that we provided you with an enjoyable stay overall. The staff and I would like to thank you again for posting your... More 

Hodgenville, Ky
Level Contributor
9 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed October 15, 2015 via mobile

My friend and I booked here because it was decently priced and not too far from the city. The room was bigger than I thought and looked really nice. The bed was comfortable, and seemed clean. The curtains were great and seeing as if we slept it, kept out a lot of light. Which was a plus for us. We... More 

Helpful?
Thank JtClrk
Manager_11525, General Manager at Extended Stay America - Cleveland - Brooklyn, responded to this review

Thank you so much for posting a review of our property. Please accept our apologies for the cleanliness issues you experienced. In response to your feedback, I will use your comments to coach our housekeeping staff. Still, I am glad to read that you had a positive stay overall and enjoyed our spacious rooms. Your feedback is very important to... More 

Lafayette, Indiana
2 reviews
4 of 5 stars Reviewed October 15, 2015

We stayed here on a whim one night as we were passing through the Cleveland area. The hotel was very well kept and the staff was friendly. Our room was clean and comfortable. Location was also a plus. Nice quiet area loctaed near shops and restaraunts. There was a bar & grill next door. We would stay there again.

Helpful?
Thank kjgill17
Manager_11525, General Manager at Extended Stay America - Cleveland - Brooklyn, responded to this review

Thank you so much for posting a review of our property. I’m so pleased to read that you had a great stay at our hotel! I truly appreciate your kind comments regarding our convenient location and comfortable rooms. Once more, thank you for posting your review. We look forward to having you visit with us again in the future. More 

Fenton, Michigan
Level Contributor
7 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed September 28, 2015

I had an extremely pleasant experience here. I enjoyed every second and felt home away from home. Tina was very thorough and handled all my questions very well, extra towels and dish soap when requested. Location was right by highway. Ten minutes or so to Progressive, grocery store nearby, highly recommended.

Helpful?
Thank perlanga2005
Manager_11525, General Manager at Extended Stay America - Cleveland - Brooklyn, responded to this review

Thank you so much for sharing your experience with us. I am proud of our staff for providing excellent customer service to our guests. I’m thrilled we were able to provide you with a home away from home experience! Thank you again for your review. It would be our pleasure for you to repeat your experience with us in the... More 

Knoxvlle, Tn
Level Contributor
45 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
3 of 5 stars Reviewed September 10, 2015

This is just an average hotel in my opinion. Only stayed here because it had the lowest price and was closest to where I was visiting. We had a room w/2 double beds (one was hard as a rock - per my son), a stove, fridge, microwave, and sink. If you want pots, pans, and utensils, you have to ask... More 

Helpful?
1 Thank luckylady47
Manager_11525, General Manager at Extended Stay America - Cleveland - Brooklyn, responded to this review

I want to thank you for taking the time to post a review of your stay. Please accept our apologies that the towels were rough. Still, I am happy to know that our staff was so helpful to you. Thank you again for posting your review. I do hope that you will return to our hotel, or any of our... More 

Oakley, Illinois
Level Contributor
10 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed September 10, 2015

My husband & I just returned from a five day trip to the Cleveland area. This was our first time at Extended Stay and we found it to be a great place to stay. The staff was very friendly and always spoke as we came and went. When we checked in everything was ready and they verified all policies. They... More 

Helpful?
Thank Carol S
Manager_11525, General Manager at Extended Stay America - Cleveland - Brooklyn, responded to this review

It is so rewarding to read that you enjoyed your stay with us. Thank you for your comments. We are so glad to hear we were able to provide you with great service and a comfortable stay. Thank you again for sharing your experience with us. We would love to see you again, should your travels bring you back to... More 

Michigan
Level Contributor
21 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed September 8, 2015

This was a comfortable place to stay for a weekend visit. The room was clean and the staff was very welcoming. The only downfall was some of the other guests. It seems that this Extended Stay may be the place to go for the younger local residents. They were a bit noisy late at night.

Helpful?
Thank keecherie
Manager_11525, General Manager at Extended Stay America - Cleveland - Brooklyn, responded to this review

Thank you for your review. We are sorry to hear about the noise levels you experienced; however, we're glad that you enjoyed your clean, comfortable room and our friendly staff. We will review your feedback with our staff to ensure we are maintaining a peaceful environment for all of our guests. Thank you again for your feedback. We hope to... More 

Level Contributor
4 reviews
1 of 5 stars Reviewed July 26, 2015

To start off with my first impression of the hotel was that it was your average looking hotel inside and out, of course I did arrive past midnight after a full day of traveling. The room was big with a working kitchen and lots of room, plus a TV and big closet. However that's where the good things stop. My... More 

Helpful?
Thank Alyssa B
Manager_11525, General Manager at Extended Stay America - Cleveland - Brooklyn, responded to this review

I received a copy of your review, and wanted to take a moment to personally respond. Please accept our apologies that your stay was not to your expectations. We provide housekeeping services to guests staying eight or more nights; however, these services are always available upon request for an additional fee. In response to your feedback, I am using these... More 

Travelers are raving about these Brooklyn hotels

Troy, Ohio
Level Contributor
33 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed July 12, 2015

I would consider this hotel to be less than average. Although it was clean and newly remodeled the staff really wasnt all that excited to be working there. The curtains had holes in them, no hairdryer. The breakfast consisted of coffee, apple, oranges and snack bars and instant oatmeal. The trash can out side was over flowing but no one... More 

Helpful?
Thank inotl
Manager_11525, Manager at Extended Stay America - Cleveland - Brooklyn, responded to this review

I appreciate you taking the time to write a review of your experience with us. We appreciate the kind comments about the cleanliness of the hotel; however, we apologize that the amenities were not what you were looking for, and that there was trash not properly disposed of. As this hotel’s manager, I can assure you that I have reviewed... More 

Detroit, Michigan
Level Contributor
19 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 stars Reviewed June 2, 2015 via mobile

Average hotel.Rooms nice..little dirty but nothing scary.you could live with that. Trash cans outside full of trash..nobody cleans...Area not bad..close to freeway, other stores and restaurant are very close ..walking distance.

Helpful?
Thank renejas
Manager_11525, General Manager at Extended Stay America - Cleveland - Brooklyn, responded to this review

I appreciate you bringing your experience to our attention. We appreciate the kind comments about our hotel being nice and our location being very convenient while you were here; however, we apologize that the cleanliness was not up to standard. Your comments were reviewed by the staff, and we will continue to train and ensure the hotel is properly cleaned... More 

Questions? Get answers from hotel staff and past guests. Ask a question

14 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (3)
Viewed
Other (3)

Management photos: Courtesy of the property manager

Viewed
All management photos (11)
Viewed
Bathroom (1)
Viewed
Room/suite (5)
Viewed
Dining (1)
Viewed
Hotel & grounds (2)
Viewed
Other (2)
Check In Check Out
Show Prices
Hotels you might also like...
Also consider these accommodations in or near Brooklyn
0.1 mi away
Hampton Inn Cleveland Airport-Tiedeman Rd
2.6 mi away
La Quinta Inn Cleveland Airport North
4.6 mi away
Hilton Garden Inn Cleveland Airport
Show Prices
Show Prices
Show Prices
6.0 mi away
Red Roof Inn Cleveland - Independence
5.7 mi away
Hyatt Place Cleveland/Independence
2.4 mi away
Cleveland Airport Marriott
Cleveland Airport Marriott
#10 of 37 in Cleveland
4.0 of 5 stars 552 reviews
Show Prices
Show Prices
Show Prices
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Enter dates for best prices
Check In Check Out
Price Your Stay