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Stayed here for two nights, we were told the hotel had reopened after doing renovations.. There was absolutely NOTHING RENOVATED here From my past stays. Hotel on the outside looks like an abandoned property that can be in a horror film. The back of the...More
1 Thank Rosa P
Response from Ashley J, Manager at Howard Johnson Inn Cleveland AirportResponded 2 weeks ago
I am very sorry about your recent stay at the Howard Johnson Cleveland airport. We will work to improve these issues.
Front Desk Manager
Selected this hotel due to early departure for flight. They offered free shuttle an parking along with breakfast. These things alone were the only good things about this hotel. It is the worst condition inside an out. Sheets stained, furniture old, bathroom mold. Although it...More
Response from Bob A, General Manager at Howard Johnson Inn Cleveland AirportResponded 2 weeks ago
We are sorry for your experience.
We will try to improve.
Being renovated, but in very bad shape. The room was as bad as the property exterior. The staff was not friendly, the parking lot full of pot holes. Siding coming off the sides of the building. I don't feel it has been renovated in decades.
I've waited 3 years for them to fix this place up. It's going nowhere. This place is STILL a dump and I wouldn't take a room here for free. PLEASE for the sake of us the travelers, call Howard Johnson's Headquarters and complain. The front...More
Middleburg Heights, Ohio
Reviewed May 23, 2017
Review collected in partnership with Howard Johnson
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