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Americas Best Value Inn - Cleveland Airport

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Americas Best Value Inn - Cleveland Airport
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85 Reviews from our TripAdvisor Community

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Showing 80: English reviews
Orland Park, Illinois
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
1 of 5 stars Reviewed 3 weeks ago

There is no value to this place. The room was marginally clean. The whole place had an unpleasant smell. The woman at the check in desk was surly. She barely looked up when we came in. There was no smile, no greeting.We asked what the cost of a room would be. She quoted us a price almost $20 over what... More 

Helpful?
Thank Deborah F
Chicago, Illinois
Level Contributor
70 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
1 of 5 stars Reviewed 4 weeks ago via mobile

This place was not good. The front desk was rude and unhelpful. The rooms were barely clean. The breakfast was laughable, seriously, don't even go down there for breakfast... you will either bust out laughing, or you will cry!

Helpful?
2 Thank Mark_Traveler1

Travelers are raving about these Brook Park hotels

Detroit, Michigan
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed June 20, 2016

Horrible hotel. Dirty and scary! Go somewhere else! Just walk in the lobby and you'll get the creeps. Bar tender was talking about someone about to die in the lounge - happened before. Not a good experience.

Helpful?
1 Thank joan48843
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed June 5, 2016 via mobile

My stay was horrible, I was charged $75 for this hotel which was HORRIBLE.. The room had cigarette holes on the bed sheets, the balcony door did not open carpet was stained everywhere, it was outdated, when I called the front desk to complain about the balcony door not opening , he said they lock them due to people committing... More 

Helpful?
1 Thank Charlene F
2 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
1 of 5 stars Reviewed May 23, 2016 via mobile

Pro's staff was friendly and close to the airport Con's hotel was in terrible condition and smelled of an old musty oder. My room had a broken shower head and i was told they would look at it, never happened. Beds were old and broken down. After a terrible night stay at least me and the family could get a... More 

Helpful?
5 Thank youchoosemyname
BestValueTeam, Manager at Americas Best Value Inn - Cleveland Airport, responded to this review

Thank you for taking the time to leave a review of our property. It is disheartening to see that you were not satisfied with your stay. Although we maintain an older building, we strive to keep it clean and and maintained for guests like yourself, we are sorry we failed you. We are constantly doing upgrades to the rooms and... More 

Conneaut, Ohio
Level Contributor
78 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
4 of 5 stars Reviewed May 21, 2016

Great location if your traveling. Stay at the hotel and be shuttle over to the airport. Clean place. Friendly. Price isn't to bad. We didn't get to eat breakfast so I don;t know what that was like. We had to go to early to the airport. Breakfast is at 7:00 AM.

Helpful?
Thank Sharon W
BestValueTeam, Manager at Americas Best Value Inn - Cleveland Airport, responded to this review

Thank you for your review of our Cleveland Airport property, It is good to hear that we provided you with clean and comfortable accommodations. We hope to see you again soon. Thanks Tracy More 

New Philadelphia, Ohio
2 reviews
1 of 5 stars Reviewed May 17, 2016 via mobile

Very dusty. Bed was lumpy. Very outdated. If you have allergies a short stay is best. On a good note- we left our car for 7 days and it was fine when we got back. The ride to the airport is short so that was good.

Helpful?
Thank Evlyn L
BestValueTeam, Manager at Americas Best Value Inn - Cleveland Airport, responded to this review

Thank you for taking the time to leave a review regarding your recent stay with us. We are happy to hear that our Park N Fly Package worked out well for you. I have addressed the issues you have mentioned with our housekeeping staff. We hope to see you again soon. Thanks Tracy More 

Columbus, Ohio
Level Contributor
62 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
2 of 5 stars Reviewed May 15, 2016 via mobile

Stayed here last minute when there were few options available. I understand why it was of the few options left. Dingy, odor of an older building that should have had its carpets replaced decades ago. Got a non smoking rooms that smelled of cigarettes. Walls are paper thin, could hear both neighbors and traffic. Breakfast was pathetic: coffee, orange juice,... More 

Helpful?
4 Thank KristieB45
BestValueTeam, Manager at Americas Best Value Inn - Cleveland Airport, responded to this review

Thank you for taking the time to leave a review regarding your recent stay with us. I am sorry to hear you were not satisfied with your stay. I do apologize that your room smelled of smoke. We would have happily switched your room if this would have been brought to our attention during your stay. We are always making... More 

Brook Park, Ohio
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed May 4, 2016

carpet was filthy. My blanket was dirty. Mike from housekeeping brought a clean one and he was very nice. My patio door was broken and I was told it couldn't be fixed. Free breakfast was cereal and bagels, which was better than nothing. Front desk staff not real pleasant. Heater loud and emitted a weird odor.

Helpful?
1 Thank mistysmom13
BestValueTeam, Manager at Americas Best Value Inn - Cleveland Airport, responded to this review

Thank you for your feedback regarding your recent stay with us. It's unfortunate to hear of the troubles experienced during your stay. I have addressed these issues with our housekeeping and maintenance staff. We are currently doing renovations on our hotel. I do hope that you will stay with us again soon to see all the improvements that are being... More 

Mayport, Pennsylvania
Level Contributor
60 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
3 of 5 stars Reviewed April 29, 2016

loved the king bed,pillows a little flat,toilet paper holder was coming off of the wall on one side(room 417)...the clock radio was broke and wouldn't work to set the alarm....clean,but a little outdated..fair priced, friendly checkin and out...

Helpful?
Thank csmjwm
BestValueTeam, Manager at Americas Best Value Inn - Cleveland Airport, responded to this review

Thank you for your review of your recent stay with us at America's Best Value Cleveland Airport. We are glad to hear you enjoyed your King bed and clean room with friendly check-in and out service. I do apologize for the issues you had with your room including any maintenance problems. We do strive to offer clean and pleasant accommodations... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
Room types
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Airport Transportation
  • Self-Serve Laundry

Additional Information about Americas Best Value Inn - Cleveland Airport

Address: 14043 Brookpark Road, Brook Park, OH 44142
Location: United States > Ohio > Brook Park
Price Range: $66 - $115 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Americas Best Value Inn - Cleveland Airport 2.5*
Number of rooms: 120
Reservation Options:
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Also Known As:
Americas Best Value Inn - Cleveland Airport Hotel Brook Park
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