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BEST WESTERN Airport Inn & Suites Cleveland

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BEST WESTERN Airport Inn & Suites Cleveland
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415 Reviews from our TripAdvisor Community

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Showing 406: English reviews
Black River Falls
1 review
4 of 5 stars Reviewed 2 days ago NEW

The front desk staff were very nice and helpful. We enjoyed nice conversation with them. Many laughs. Pool could have been a little warmer. Beds were not soft. Would go back if we are ever in the area.

Review collected in partnership with Best Western

Helpful?
Thank Marcia M
Atwater, Ohio
Level Contributor
27 reviews
4 hotel reviews
5 of 5 stars Reviewed 1 week ago

We've stayed here in the past and will definitely stay here again. We used the park and stay and we not disappointed. The shuttle was waiting for us both going and coming. Everyone was very helpful and we would highly recommend this hotel. our favorite place to stay & park. And yes they are walking distance to two great places... More 

Helpful?
Thank Rae R
Casa Grande, United States
1 review
3 of 5 stars Reviewed 2 weeks ago

The hotel was clean. The staff was helpful. It was close to several places to eat. Bed was comfortable. Proximity to airport was great. Very good about picking up clients and delivering to the airport.

Review collected in partnership with Best Western

Helpful?
Thank Russell V
Ray V, Manager at BEST WESTERN Airport Inn & Suites Cleveland, responded to this review

Good Morning! I wanted to take some time to thank you for staying with us at the Best Western Inn and Suites. We are so pleased that you enjoyed your stay with us and hopefully you will be back in the near future. I appreciate all the feedback that you have given to us . Good or bad it'll only... More 

Bowling Green, Ohio
Level Contributor
8 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We were able to get a room at this property for under $100 which seems good for Cleveland. Our room was clean and comfortable. The bed seemed new and was medium firmness. We had a fridge and a microwave. The bathroom was clean and the room was big enough that we had room to move around. The only issue was... More 

Helpful?
Thank Lynette W
Ray V, Manager at BEST WESTERN Airport Inn & Suites Cleveland, responded to this review

I wanted to thank you for taking the time to fill out the survey. W e appreciate the feedback you have given us. It will only make us a better hotel for you to stay at in the near future. Have a wonderful evening and we hope to see you in the near future. More 

Level Contributor
169 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 55 helpful votes
4 of 5 stars Reviewed 3 weeks ago via mobile

Stayed here while going to a couple of Cleveland Indians baseball games. Since Progressive Field is right next to the highway and so is the hotel , it was only about 15 minutes from parking to the hotel. Good breakfast. Friendly staff. There was a lack of stairs to access the 2nd floor. Good value hotel.

Helpful?
Thank Drew S
Ray V, Manager at BEST WESTERN Airport Inn & Suites Cleveland, responded to this review

I wanted to thank you for staying with us at The Best Western Inn and Suites. We appreciate your business and at the same time are glad to be in a great location for your convenience. We hope that you'll be visiting us soon in the near future. Have a wonderful evening! More 

Fullerton, California
2 reviews
4 of 5 stars Reviewed 3 weeks ago

This was a great hotel close to the airport. We arrived to Cleveland too late to pick up our rental car. This was the only hotel I called that had a 24 hour shuttle. The shuttle arrived at 1 am to pick us up. Front desk staff was friendly. We booked through Expedia and only king rooms were available, however... More 

Helpful?
Thank MrsMonicaF
Ray V, Manager at BEST WESTERN Airport Inn & Suites Cleveland, responded to this review

Good afternoon! I am so excited that you enjoyed your stay with us . We love the feedback that the guests can provide for us whether it's good or bad. It will only help us improve ourselves. I also wanted to thank you for taking the time to fill out the survey. Have a wonderful evening! More 

La Crosse, Wisconsin
Level Contributor
23 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
3 of 5 stars Reviewed 4 weeks ago

I like the Best Western chain, but I realize that I must like the Best Western PLUS as opposed to the regular Best Western. We were very frustrated that our key cards to our room kept not working. We had to ask the front desk for help at least 5 times during our stay. The staff were very pleasant, but... More 

Helpful?
Thank Ker G
Ray V, Manager at BEST WESTERN Airport Inn & Suites Cleveland, responded to this review

Good Morning! We appreciate the feedback you had about your recent stay. Our goal is to become just like a Best Western Plus and only through the feedback from our guests can we accomplish that. Have a wonderful holiday! More 

Port Matilda, Pennsylvania
Level Contributor
155 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 110 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Took an annual trip with my brothers-in-law, to see a couple ballgames and visit the Hall of Fame. We were a little worried about staying downtown, and the cost/return factor seemed good with the BW. Plenty of parking, very close to the airport (less than five minutes even during rush), and centrally located to plenty of shopping/dining. We found it... More 

Helpful?
Thank 111buckhorn
Ray V, Manager at BEST WESTERN Airport Inn & Suites Cleveland, responded to this review

Good Morning! I wanted to take the time to thank you for staying with us at The Best Western. We absolutely love to get our guests feedback and appreciate the honesty. That will only help us to get better in the future for your next trip. Thank you for taking the time to let us kow how your stay was.... More 

1 review
4 of 5 stars Reviewed 4 weeks ago

I would definately stay at this hotel again when visiting Cleveland. I felt safe and comfortable with two young kids. Staff were very friendly and helpful. The suite was just what my family needed with full size fridge, mini stove, microwave and dishwasher. The shuttle service was excellent. The driver was very friendly and courteous. The front desk staff went... More 

Review collected in partnership with Best Western

Helpful?
Thank 261daphnej
Ray V, Manager at BEST WESTERN Airport Inn & Suites Cleveland, responded to this review

Hello! I want to thank you for taking the time to fill out the survey. Our guests feedback is what's the most important to us as a team. I appreciate all the kind words you had for us and we hope to see you in the area again soon. More 

Chicago, United States
Level Contributor
5 reviews
5 hotel reviews
4 of 5 stars Reviewed 4 weeks ago

It is a nice, clean and convenient place to stay. I stayed one night on a business trip and enjoyed my stay. Nicer, cleaner and a more well-kept place among the Best Western brand properties. Will consider this place if I'm back in the area.

Review collected in partnership with Best Western

Helpful?
Thank Arsalan S
Ray V, Manager at BEST WESTERN Airport Inn & Suites Cleveland, responded to this review

Good morning! We want to thank you for staying with us at The Best Western and appreciate your kind words. I hope to see you in the near future. Have a wonderful day. More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Free Breakfast
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Kitchenette
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Shuttle Bus Service
  • Airport Transportation
  • Free Breakfast
  • Dry Cleaning
  • Meeting Rooms
  • Business Center with Internet Access
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry

Additional Information about BEST WESTERN Airport Inn & Suites Cleveland

Address: 16501 Snow Rd, Brook Park, OH 44142-2778
Location: United States > Ohio > Brook Park
Price Range: $84 - $114 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — BEST WESTERN Airport Inn & Suites Cleveland 2*
Number of rooms: 64
Reservation Options:
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Also Known As:
Best Western Airport Hotel Brook Park
Best Western Airport Inn And Suites
Best Western Brook Park
Brook Park Best Western
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