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BEST WESTERN Airport Inn & Suites Cleveland

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BEST WESTERN Airport Inn & Suites Cleveland
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402 Reviews from our TripAdvisor Community

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Showing 394: English reviews
A TripAdvisor Member
3 of 5 stars Reviewed 3 days ago NEW via mobile

Stayed for a night for a tour. The room in general was in average shape. restaurant across the road which is convenient as well. Breakfast facilities were to small even considering we were in a tour group. The toaster could only fit two pieces as the other half was broken and only two hot food selections. The wifi did not... More 

Helpful?
Thank A TripAdvisor Member
Ray V, Manager at BEST WESTERN Airport Inn & Suites Cleveland, responded to this review

I apoligize for any inconvenience that you had while staying with us. We have since fixed the issues since your stay and I hoper that you will reconsider staying with us on your next trip. Have a wonderful day! More 

Levittown, United States
Level Contributor
9 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Room was clean and complimentary breakfast was good. The rooms in the back of the hotel have windows that are frosted over for privacy of residential area next door. If you want a window that you can see out of select a room in front of the hotel facing the street. Our room phone rang about a dozen times throughout... More 

Review collected in partnership with Best Western

Helpful?
Thank Kenneth S
Ray V, Manager at BEST WESTERN Airport Inn & Suites Cleveland, responded to this review

I want to thank you for staying with us and appreciate all of the feedback. We are looking forward to your next visit. Have a beautiful day! More 

Ontario
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

Like many Blue Jays Fans, we followed them to Cleveland and unfortuately just like the game...it was a loss!! Don't get me wrong...this BW has all the standard breakfast food in a small space, considering the lobby is 2x larger then the breakfast area...it's just that only half of our family was able to have a shower due to a... More 

Review collected in partnership with Best Western

Helpful?
Thank pdhicks104
Ray V, Manager at BEST WESTERN Airport Inn & Suites Cleveland, responded to this review

Good Morning! I wanted to thank you for responding to our survey and appreciate all of the feedback. I do apoligize about the issues you were having while you stayed with us. I do hope that you will stay with us again for a discounted price. Please feel free to call anytime to discuss that anytime if you ever need... More 

Canton, United States
1 review
4 of 5 stars Reviewed 5 days ago NEW

Very clean and quiet with sufficient parking space. Breakfast area is quite small for the weekend crowd, even though it was used an hour prior to closing. Under powdered staff in this area, due to multiple requests for utensils and additional foods.

Review collected in partnership with Best Western

Helpful?
Thank Joseph N
Ray V, Manager at BEST WESTERN Airport Inn & Suites Cleveland, responded to this review

Thank you for responding to the survey. We are happy to have the feedback from our guests and do hope that you will continue to stay with us. Enjoy the rest of your day! More 

Albuquerque, United States
Level Contributor
8 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 5 days ago NEW

Very nice hotel. Went out of their way to allow us to check in early so we could get on our way. When we finally got back that evening, our bags were ready and we were able to go right to the room. Quick and fast service and a nice clean room

Review collected in partnership with Best Western

Helpful?
Thank Ron S
Ray V, Manager at BEST WESTERN Airport Inn & Suites Cleveland, responded to this review

Good morning! I wanted to thank you so much for responding to our survey. We truly love all the feedback and take it all into consideration. I appreciate you taking the time out to let us know how everything was. Hope that we will be seeing you in the near future. Have a beautiful day! More 

Toronto, Canada
Level Contributor
28 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 1 week ago

nice property, close to airport, free shuttle to airport. staff are pleasant, rooms are spacious and clean. Easy access to City, about 25 minutes drive - and the property is far more reasonably priced than those downtown. A good mix of business people and tourists. Have stayed several times at this location

Helpful?
Thank sharonwilkins
Ray V, General Manager at BEST WESTERN Airport Inn & Suites Cleveland, responded to this review

Good afternoon! I just wanted to send a thank you for staying with us here at The Best Western. I am also so pleased that you enjoy your stay with us. More 

BROOKSVILLE, United States
1 review
5 of 5 stars Reviewed 1 week ago

Came to Cleveland for family party and school reunion. I stayed in several hotels during my stay. Best Western was excellent. Staff was friendly and very helpful. As a time share owner I am used to staying in resorts because there aren't any resorts in Cleveland I look to see that the hotel has free internet, a microwave and Fridge... More 

Review collected in partnership with Best Western

Helpful?
Thank Cheryl B
Ray V, General Manager at BEST WESTERN Airport Inn & Suites Cleveland, responded to this review

Good afternoon! I wanted to thank you for staying with us at The Best Western and also for taking the time to fill out our trip advisor survey. We look forward to your next visit in town. Have a wonderful day! More 

Brook Park, United States
1 review
4 of 5 stars Reviewed 1 week ago

Hotel was in a great location and was less than a few minutes from where I needed to go. Room and staff were very nice and the breakfast was set up very well. It was easy to drive in and out of the hotel with very minimal traffic blocking us in. The shuttles to the airport were very nice to... More 

Review collected in partnership with Best Western

Helpful?
Thank Kevin F
Ray V, General Manager at BEST WESTERN Airport Inn & Suites Cleveland, responded to this review

Good afternoon! I wanted to thank you for staying with us at The Best Western Inn and Suites. I'm very pleased that you got to enjoy our breakfast as well as our convenient location. We look forward to your next trip with us. Have a wonderful day More 

Portland, United States
1 review
5 of 5 stars Reviewed 1 week ago

Very nice, clean hotel! Staff was friendly and efficient, WiFi worked wonderfully. Nice selections at AM hot breakfast. We were flying out of Cleveland and found that we could pay a little extra to keep our car at the hotel and take their shuttle. Such a bonus! Such a value! They took us right to our airlines door and picked... More 

Review collected in partnership with Best Western

Helpful?
Thank Diane R
Ray V, General Manager at BEST WESTERN Airport Inn & Suites Cleveland, responded to this review

Hello! I wanted to let you know how much we appreciate your business and to thank you for filling out our survey. Have a wonderful day! More 

Peoria, Arizona, United States
Level Contributor
74 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Very nice hotel, conveniently located near the airport. We arrived late on Thursday night/Fri am and were able to get to the hotel very quickly. Very nice comfortable beds, large spacious room with sitting area and mini kitchenette. Friendly nice staff and a good ,hot expanded continental breakfast in the morning. Only problem was very limited parking, all full by... More 

Helpful?
Thank Mary K
Ray V, General Manager at BEST WESTERN Airport Inn & Suites Cleveland, responded to this review

Good afternoon! I just wanted to say thank you for staying with us and wanted you to know how much we appreciate your business and for your kind words. More 

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Amenities

Highlights
  • Pool
  • Free Parking
  • Free Breakfast
  • Fitness Center with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Kitchenette
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Shuttle Bus Service
  • Airport Transportation
  • Free Breakfast
  • Dry Cleaning
  • Meeting Rooms
  • Business Center with Internet Access
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry

Additional Information about BEST WESTERN Airport Inn & Suites Cleveland

Address: 16501 Snow Rd, Brook Park, OH 44142-2778
Location: United States > Ohio > Brook Park
Price Range: $87 - $133 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — BEST WESTERN Airport Inn & Suites Cleveland 2*
Number of rooms: 64
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Also Known As:
Best Western Airport Inn And Suites
Best Western Airport Hotel Brook Park
Best Western Brook Park
Brook Park Best Western
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