We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Holiday Inn Express Cleveland Airport - Brook Park

Save
Traveler (15)
Room & Suite (34)
Dining (4)
You may also like
See all
Nearby Hotels
Overview
  • Excellent33%
  • Very good38%
  • Average11%
  • Poor9%
  • Terrible9%
Travelers talk about
“hie property”(2 reviews)
“bob evans”(9 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Hotel
Free Airport Transportation
Suites
2 Star Hotel
All hotel details
Additional information
Offers from Holiday Inn Express Cleveland Airport - Brook Park
Special Offer: Book Direct and Save
Hotel deals
Offers from Holiday Inn Express Cleveland Airport - Brook Park
Special Offer: Book Direct and Save
Hotel deals
You may also like
See all
Nearby Hotels
{"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","moduleList":["handlers"],"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"dust":{"nav_controls":"ibex_photo_carousel__nav_controls"}},"scriptFlags":null}
Reviews (181)
There are newer reviews for Holiday Inn Express Cleveland Airport - Brook Park
See the most recent reviews
Filter reviews
177 results
Traveler rating
60
61
20
18
18
Traveler type
Time of year
LanguageEnglish
More languages
60
61
20
18
18
Show reviews that mention
All reviewscleveland airporthie propertybob evanspre made omeletsearly flighthi expressrental carremodeled roomsstaff was super niceroom was cleanhot tubfront desk stafflarge bathroomlight sleeperfridge and microwavewould definitely stay here againyogurt
FilterEnglish
Updating list...
11 - 15 of 177 reviews
Reviewed October 29, 2017

Although not right downtown, your close enough to The Rock Roll Hall of Fame and the attractions to make this a convenient hotel for your stay in Cleveland. Rooms are comfortable, clean and sleep well. Breakfast is average but will get your going in the...More

Thank SpyderP45
Reviewed September 29, 2017 via mobile

Fortunately it was a one night stay. Hotel is not run down "but" the room smelled run down. Moldy odor taht forced me to hang my clothes in the bathroom and leave the light and extractor on so that my clothes wouldn't get that smell....More

Thank Bongocuba
Response from Raj D, General Manager at Holiday Inn Express Cleveland Airport - Brook ParkResponded October 3, 2017

Thank you for your review. We apologize for not meeting your expectations. We will utilize your comments to train our staff to exceed guest satisfaction in future. I hope you will give us another chance to show you our improvements.

Reviewed September 9, 2017 via mobile

First off the staff here at this location was awesome and the facilities were clean and comfortable. That being said, it's not worth the price. The breakfast was horrible. Powder scrambled eggs that weren't even room temperature. Pre made omelets they heat up in the...More

Thank Rico S
Response from Raj D, General Manager at Holiday Inn Express Cleveland Airport - Brook ParkResponded September 11, 2017

Thank you for your review, We apologize for not meeting your expectation. We will use your comments to train our staff member. Hope you will stay with in near future and give an opportunity to show our improvements.

Reviewed September 6, 2017 via mobile

Totally new remodeled rooms. Customer service was awesome. Coffee was really good and plentiful breakfast. Have stayed 2 times in the past 2 mths. Will definitely return. Pool is open until midnight as well.

Thank Cindy f
Response from Raj D, General Manager at Holiday Inn Express Cleveland Airport - Brook ParkResponded September 9, 2017

Thank you for your wonderful review and we look forward to your next stay with us.

Reviewed August 14, 2017

The front desk staff is helpful and friendly here. The facility, however, is not what I have come to expect from HIE. The entire hotel has a fuggy, musty smell. Our room smelled like mildew with an attempt to cover it with strong air freshener....More

Thank 4teens
Response from Raj D, General Manager at Holiday Inn Express Cleveland Airport - Brook ParkResponded August 17, 2017

Thank you for your review. I'm sorry we were not able meet your expectation. Our housekeeping staff is determine to remove smell you had experience. The mattress are only two years old and we will be changing our pillows real soon.

View more reviews
Most Booked Properties in Brook Park
See allSee all
About
Amenities
Top amenities
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Pool
Free Parking
Breakfast included
Hotel Amenities
Business Center with Internet Access
Shuttle Bus Service
Free Parking
Airport Transportation
Breakfast included
Meeting Rooms
Laundry Service
Self-Serve Laundry
Breakfast Available
Dry Cleaning
Multilingual Staff
Room amenities
Microwave
Things to do
Fitness Center with Gym / Workout Room
Pool
Heated pool
Indoor pool
Details
Price range
$106 - $337 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms, Suites
Details
Price range
$106 - $337 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms, Suites
Add Photo Photos
Traveler (15)
Room & Suite (34)
Dining (4)
Pool & Beach (2)
Questions & Answers
Ask a question
Joowon C
March 28, 2016|
AnswerShow all 2 answers
Response from Raj D | Property representative |
Our shuttle runs from 5 to Midnight, departing every half hour. While checking in please request the time you would like to leave. If you are going to leave a car while you are gone, please make sure you have made... More
0
Votes
1contleft
October 21, 2015|
AnswerShow all 4 answers
Response from Raj D | Property representative |
Once you get your luggage please contact our hotel at 216-433-0004 and we will provide you with instruction on how to take the taxi. Thanks.
0
Votes
Pamelawhittb
November 12, 2014|
AnswerShow all 3 answers
Response from Raj D | Property representative |
The Cleveland Clinic is located downtown which is about 1/2 hour drive from our property. Our shuttle is limited to with in 1 miles radius from the property. You would have to rent a car for your drive to the clinic.
0
Votes
Room Tips
"Away from elevator, ice machine and stairs-top floor"
Read review
"First floor rooms may be level with arriving parking cars, i enjoyed second floor"
Read review
"Top floor as I always recommend if you're "lucky" enough to get a room I guess!"
Read review
"excellent subway RTA access and airport"
Read review
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing