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Holiday Inn Express Cleveland Airport - Brook Park

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Holiday Inn Express Cleveland Airport - Brook Park
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150 Reviews from our TripAdvisor Community

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Showing 147: English reviews
Orbost, Australia
Level Contributor
44 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed yesterday NEW via mobile

I stayed here with my daughter after travelling (32 hours) from Australia. We arrived very tired and weary at almost midnight. Staff were more than happy to organise an extra late check-out for us. Rooms were clean, we had a large bathroom and it was very quiet (even though on a busy road close to the airport). Breakfast was included... More 

Helpful?
Thank Noelene B
Quad Cities
Level Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 1 week ago

As we approached the hotel, I was getting nervous about the neighborhood the hotel is located in - but the hotel itself was very nice. Easy to find, clean, good service, and comfortable rooms. The breakfast was very good, with something for everyone. I'd certainly stay again.

Helpful?
Thank Mt C
Richmond, Virginia
Level Contributor
108 reviews
70 hotel reviews
common_n_hotel_reviews_1bd8 243 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Stayed here for one night prior to an early morning flight the next day. The hotel is very convenient to the airport with shuttle service that runs on the half hour, almost 24 hours a day. There are a couple of restaurant choices right across the street. This Holiday Inn Express was a little different than many others I have... More 

Helpful?
Thank KenS9
Amit P, Manager at Holiday Inn Express Cleveland Airport - Brook Park, responded to this review

Dear KenS9- Thank you for Staying at the Holiday Inn Express Brook Park Cleveland Airport. We really appreciate all the kind words. Hope to see you back again soon as we continue to provide excellence in service and quality to our loyal guests. Cheers, Management More 

Level Contributor
12 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 4 weeks ago via mobile

Stayed here last year too. Very nice stay People seem friendlier this year Last year had a couple of people who seem a little rude but not this year Breakfast was good. Room where clean and bed was confy . If price is good again next time would probably deafanaly stay here again. By the way prices are to me... More 

Helpful?
Thank Michelle C
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed August 16, 2016 via mobile

Stayed here recently facility was very clean the room was big and the bathroom was big and roomy as well. The breakfast they offer was very good as well I would stay here again without thinking twice. Also the pool was clean and we enjoyed swimming there and one more thing the fitness room was very well kept and had... More 

Helpful?
Thank Jeffrey S
Level Contributor
3 reviews
3 hotel reviews
5 of 5 stars Reviewed August 5, 2016

Booked an awards night at this hotel last minute after a delayed flight caused me to and was more than happy with the experience! Made the reservation online with ease and when I called from the airport to request the shuttle, I was quickly picked up and has a pleasant ride with the friendly shuttle driver who continued to check... More 

Helpful?
Thank Grant M
Clayton, Ohio
Level Contributor
70 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
5 of 5 stars Reviewed July 30, 2016 via mobile

No complaints here. The facility appears to be in a nice neighborhood. It is clean and the staff was pleasant. They have a well equipped workout room and pool. The complimentary breakfast was good and well maintained. There is a convenience store a restaurant in walking distance.

Helpful?
1 Thank Clayton_Diner
Amit P, Manager at Holiday Inn Express Cleveland Airport - Brook Park, responded to this review

Dear Clayton_Diner- Thank you for staying smart at the Holiday Inn Express Brook Park Cleveland Airport. Thank you for the kind words as we strive to provide excellence in quality and service. We look forward to seeing you again soon. Thank you. Management More 

California
Level Contributor
78 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
4 of 5 stars Reviewed July 19, 2016 via mobile

While this hotel was pretty standard for an airport hotel, the service here was definitely above average. We were conveniently picked up at the rental car center, which is off site at the Cleveland airport, and promptly delivered back to the airport for our early flight home. We were impressed that the full breakfast was available very early, so that... More 

Helpful?
Thank PSapphire
Pittsburgh, Pennsylvania
Level Contributor
52 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 54 helpful votes
3 of 5 stars Reviewed June 28, 2016

Dropping my daughter off at airport for early morning flight. Stayed one night. The beds were comfortable and the room was clean. The bright blue paint in the entrance was not pleasant. The breakfast had good food, but the man running it (60ish) needs some training in customer service. They have heat lamps with trays in them. They have the... More 

Helpful?
Thank hate2stayhome
IHGService, Guest Relations Manager at Holiday Inn Express Cleveland Airport - Brook Park, responded to this review

Dear hate2stayhome, Thank you for taking the time to leave us with your feedback. I sincerely apologize for any inconvenience you may have experienced due to the level of service you have received. Rest assured that it is in our continued efforts to maintain and improve our amenities and services in order to be consistent in providing not just comfortable... More 

Boston, Massachusetts
Level Contributor
187 reviews
81 hotel reviews
common_n_hotel_reviews_1bd8 72 helpful votes
5 of 5 stars Reviewed June 27, 2016

This is one of the nicer Holiday Inn Express locations I've stayed at. The staff was very friendly at check-in and recognized my elite status with IHG. The rooms were very well kept and there was a nice lounge on my floor with couches, a TV, and a fridge stocked with drinks. Although not near much noteworthy, this hotel is... More 

Helpful?
Thank Evan M
Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Pool
  • Fitness Center with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Free Parking
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Hot Tub
Room types
  • Family Rooms
  • Non-Smoking Rooms
  • Suites
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Airport Transportation
  • Free Breakfast
  • Shuttle Bus Service
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Business Center with Internet Access
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Welcome to the Holiday Inn Express Cleveland Airport - Brook Park hotel. We are conveniently located 1 mile from the airport, 4 miles from the IX Center, and 4 miles from car rental facilities. Our free shuttle runs from 6 AM to midnight daily. The Holiday Inn Express hotel features include complimentary hot breakfast bar, free high-speed Internet access, and free local phone calls. Enjoy a unique breakfast experience at our new Express Start breakfast bar served every morning featuring a selection of fruits, juices, cereals, breads/pastries, and even hard-boiled eggs. We have also created the world's best tasting cinnamon roll. Visit Brook Park, OH and Stay Smart at the Holiday Inn Express hotel while attending IX Center events. ... more   less 

Additional Information about Holiday Inn Express Cleveland Airport - Brook Park

Address: 16330 Snow Road, Brook Park, OH 44142-2821 (Formerly Holiday Inn Express Brookpark - Cleveland Airport)
Location: United States > Ohio > Brook Park
Price Range: $119 - $162 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Cleveland Airport - Brook Park 2.5*
Number of rooms: 67
Reservation Options:
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Also Known As:
Holiday Inn Express Brookpark - Cleveland Airport Hotel Brook Park
Holiday Inn Brook Park
Brook Park Holiday Inn
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