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Holiday Inn Express Cleveland Airport - Brook Park

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Holiday Inn Express Cleveland Airport - Brook Park
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145 Reviews from our TripAdvisor Community

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Showing 143: English reviews
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago via mobile

Stayed here recently facility was very clean the room was big and the bathroom was big and roomy as well. The breakfast they offer was very good as well I would stay here again without thinking twice. Also the pool was clean and we enjoyed swimming there and one more thing the fitness room was very well kept and had... More 

Helpful?
Thank Jeffrey S
Level Contributor
3 reviews
3 hotel reviews
5 of 5 stars Reviewed 3 weeks ago

Booked an awards night at this hotel last minute after a delayed flight caused me to and was more than happy with the experience! Made the reservation online with ease and when I called from the airport to request the shuttle, I was quickly picked up and has a pleasant ride with the friendly shuttle driver who continued to check... More 

Helpful?
Thank Grant M
Clayton, Ohio
Level Contributor
70 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
5 of 5 stars Reviewed 4 weeks ago via mobile

No complaints here. The facility appears to be in a nice neighborhood. It is clean and the staff was pleasant. They have a well equipped workout room and pool. The complimentary breakfast was good and well maintained. There is a convenience store a restaurant in walking distance.

Helpful?
1 Thank Clayton_Diner
Amit P, Manager at Holiday Inn Express Cleveland Airport - Brook Park, responded to this review

Dear Clayton_Diner- Thank you for staying smart at the Holiday Inn Express Brook Park Cleveland Airport. Thank you for the kind words as we strive to provide excellence in quality and service. We look forward to seeing you again soon. Thank you. Management More 

California
Level Contributor
77 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
4 of 5 stars Reviewed July 19, 2016 via mobile

While this hotel was pretty standard for an airport hotel, the service here was definitely above average. We were conveniently picked up at the rental car center, which is off site at the Cleveland airport, and promptly delivered back to the airport for our early flight home. We were impressed that the full breakfast was available very early, so that... More 

Helpful?
Thank PSapphire
Pittsburgh, Pennsylvania
Level Contributor
49 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 54 helpful votes
3 of 5 stars Reviewed June 28, 2016

Dropping my daughter off at airport for early morning flight. Stayed one night. The beds were comfortable and the room was clean. The bright blue paint in the entrance was not pleasant. The breakfast had good food, but the man running it (60ish) needs some training in customer service. They have heat lamps with trays in them. They have the... More 

Helpful?
Thank hate2stayhome
IHGService, Guest Relations Manager at Holiday Inn Express Cleveland Airport - Brook Park, responded to this review

Dear hate2stayhome, Thank you for taking the time to leave us with your feedback. I sincerely apologize for any inconvenience you may have experienced due to the level of service you have received. Rest assured that it is in our continued efforts to maintain and improve our amenities and services in order to be consistent in providing not just comfortable... More 

Boston, Massachusetts
Level Contributor
183 reviews
77 hotel reviews
common_n_hotel_reviews_1bd8 69 helpful votes
5 of 5 stars Reviewed June 27, 2016

This is one of the nicer Holiday Inn Express locations I've stayed at. The staff was very friendly at check-in and recognized my elite status with IHG. The rooms were very well kept and there was a nice lounge on my floor with couches, a TV, and a fridge stocked with drinks. Although not near much noteworthy, this hotel is... More 

Helpful?
Thank Evan M
Charleston, South Carolina
Level Contributor
10 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed June 27, 2016

I checked into the HIE the evening before my early flight out of CLE. They were very accommodating - picked me up at the rental car center (rather than me having to take the bus to the terminal and they arranged a complimentary cab for my early flight (which left earlier than their shuttle hours) Check In went very quick.... More 

Helpful?
Thank TrekG
Myrtle Beach, South Carolina
Level Contributor
43 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
4 of 5 stars Reviewed June 20, 2016

You can tell the hotel is old but nicely refurbished. I could still smell paint in the hallways. decore is modern but still warm and all rooms are very nice size. Staff was very welcoming and remembered me each time I entered. Bed and lines were very new and comfortable. I would not feel safe leaving the hotel after dark... More 

Helpful?
Thank smallmoon2
Amit P, Manager at Holiday Inn Express Cleveland Airport - Brook Park, responded to this review

Dear loyal guest- Thank you for staying smart at the Holiday Inn Express Brook Park Cleveland Airport. We thank you for the kind words. Our staff continues to strive at excellence and quality and we hope to see you back again soon. Cheers, Management More 

Havre de Grace, Maryland
Level Contributor
123 reviews
44 hotel reviews
common_n_hotel_reviews_1bd8 60 helpful votes
4 of 5 stars Reviewed June 20, 2016

Was here on business for two days. This hotel is conveniently situated just off I-71 east of the airport. The rooms were clean and quiet. The décor was a bright and cheery, prime colors. Parking is around the site of the building, if there are people with trailers or busses they will take up many of the spaces. There is... More 

Helpful?
Thank Jeff S
Amit P, Manager at Holiday Inn Express Cleveland Airport - Brook Park, responded to this review

Dear loyal guest- Thank you for staying smart at the Holiday Inn Express Brook Park Cleveland Airport. We thank you for the kind words. Our staff continues to strive at excellence and quality and we hope to see you back again soon. Cheers, Management More 

Level Contributor
12 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed May 30, 2016 via mobile

We were looking for a clean, quiet overnight stay and found it here. Friendly staff (who was very helpful with a package mailed to the hotel for me), comfortable mattresses (although the pillows were a bit lumpy), fine shower, and a nice breakfast. Free printing in the business center, too. Not fancy, but definitely met our needs. We would stay... More 

Helpful?
Thank Kingsdau
Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Pool
  • Fitness Center with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Free Parking
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Hot Tub
Room types
  • Family Rooms
  • Non-Smoking Rooms
  • Suites
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Airport Transportation
  • Free Breakfast
  • Shuttle Bus Service
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Business Center with Internet Access
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Welcome to the Holiday Inn Express Cleveland Airport - Brook Park hotel. We are conveniently located 1 mile from the airport, 4 miles from the IX Center, and 4 miles from car rental facilities. Our free shuttle runs from 6 AM to midnight daily. The Holiday Inn Express hotel features include complimentary hot breakfast bar, free high-speed Internet access, and free local phone calls. Enjoy a unique breakfast experience at our new Express Start breakfast bar served every morning featuring a selection of fruits, juices, cereals, breads/pastries, and even hard-boiled eggs. We have also created the world's best tasting cinnamon roll. Visit Brook Park, OH and Stay Smart at the Holiday Inn Express hotel while attending IX Center events. ... more   less 

Additional Information about Holiday Inn Express Cleveland Airport - Brook Park

Address: 16330 Snow Road, Brook Park, OH 44142-2821 (Formerly Holiday Inn Express Brookpark - Cleveland Airport)
Location: United States > Ohio > Brook Park
Price Range: $110 - $163 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Cleveland Airport - Brook Park 2.5*
Number of rooms: 67
Reservation Options:
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Also Known As:
Holiday Inn Express Brookpark - Cleveland Airport Hotel Brook Park
Holiday Inn Brook Park
Brook Park Holiday Inn
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