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The Blu Hotel

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The Blu Hotel
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84 Reviews from our TripAdvisor Community

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Showing 83: English reviews
Reviewed 2 weeks ago

Deanna showed me the best hospitality i have ever experienced staying at any hotel. I am big on customer service and she exceeded my expectations. The facility was just immaculate you have to stay there.

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Helpful?
Thank Richmond W
Blu H, General Manager at The Blu Hotel, responded to this review

I'm extremely pleased that we could provide you with excellent customer service. I thank you for choosing The Blu and I will past along the kinda words about Deanna she is a new addition to our team. We look forward to seeing you back soon!

Cleveland, Ohio
Reviewed 2 weeks ago

This boutique hotel is awesome ..The decor is swanky like some of the holes in NYC.Highly recommend for business travelors or couples. ..Excellent location in a business area . I stayed the king suite which was 450sf very roomy..The room had a device docking station.

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Thank Missonthego216
Reviewed 3 weeks ago via mobile

It was a great place to stay we will come back and will tell everyone to stay there great people that work there had no problems was a clean room nice hot tub good food warm room very comfortable very friendly

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Helpful?
Thank maryredmon
Blu H, Manager at The Blu Hotel, responded to this review

Thank you very much for the positive comments. We're hoping everyone gets the chance to stay with us!

Columbus, Ohio
Reviewed 3 weeks ago

Wonderful people right when I walked in. Was extremely helpful and efficient. Room was one the best I've stayed in in along time. I will recommend this hotel to everyone and will be back when I am through the area again.

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Helpful?
Thank timfraley26
Blu H, Director of Sales at The Blu Hotel, responded to this review

Thanks for taking the time to complete this survey! We're so happy to hear you you had such a positive stay with us. We thank you ahead of time for you recommendations and we hope to see you again. Warmest regards from everyone here at The Blu.

Reviewed 4 weeks ago via mobile

This hotel is one of the best I have ever stayed at. The room is excellent! The phone charger station is a nice surprise! I believe this will become my family's regular hotel stay! The staff is also very polite! We arrived late that night and they were able to help us get to our rooms with ease. Definitely a...

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Helpful?
Thank Allison J
Blu H, Manager at The Blu Hotel, responded to this review

Thank you... and next time you stay with us let's be sure to get you the waffle! We have them ready and available.

Reviewed 4 weeks ago

Very new- Immediately you could tell it was a different type of hotel, I travel for work so I was looking for a change of path from the normal chain hotels. Very clean- it is very clean and looking fresh Very cool- neat layout appears very open, and cool furnishings in the main lobby area, lighting and electrical hookups for...

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Helpful?
Thank Carl S
Blu H, Manager at The Blu Hotel, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional...

Reviewed 4 weeks ago via mobile

The room is all new with great taste. I love all the extras like charging station for your phones, has a keurig for morning coffee, huge desk, and the area to eat or hang out is great. We celebrate Christmas with family this weekend every year, and this will probably be our new place to stay... The staff that greeted...

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Helpful?
Thank Andy J
Blu H, Manager at The Blu Hotel, responded to this review

Thank you for the "too nice" comment, however, we'd love to have you stay with us every time you come to visit family. In fact, you should speak with us about having your family party in the hotel.

Reviewed 4 weeks ago via mobile

The Blu is a breath of fresh air. After spending much time on the road, this is my favorite hotel to come back to. It is newly remodeled with a modern touch, and the staff will go out of their way to make sure you are satisfied. They got it right at this hotel!

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Helpful?
Thank Gabe D
Blu H, Director of Sales at The Blu Hotel, responded to this review

Hey Gabe! Thank you so much for the kind words. So glad to hear you enjoyed your stay here at The Blu. We hope to see you again, soon. Warmest Regards from everyone here at The Blu.

Hot Springs, Arkansas
Reviewed November 14, 2016

Room was recently completely refurbished. Workmanship on the refurbish was below average and didn't speak well for Blu. Entrance was not clean, painting of walls was below average. If nothing changes in the manner of running the place, it will be a poor class hotel in not much time.

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1Thank tyerina2
Blu H, General Manager at The Blu Hotel, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience...

kentucky
Reviewed November 8, 2016

Had and overnight stay at The Blu (was Quality Inn) in September 2016 while attending the annual Will Caston Memorial Rev-n-Ride. We booked it through our Choice Hotel app on the way. Chose it based on the reviews and they were not wrong. It had recently been remodeled. The room was very nice, clean and refreshing. Seemed we got an...

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Thank ky40741
Blu H, General Manager at The Blu Hotel, responded to this review

Thank you so much for taking the time to write a review about The Blu. Your kind words I will share with my staff and I look forward to seeing you the next time you are in town.

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Pool
  • Breakfast included
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Breakfast included
  • Business Center with Internet Access
  • Breakfast Available
  • Dry Cleaning
  • Meeting Rooms
Official Description (provided by the hotel)
Located in the beautiful suburb of Blue Ash which is minutes away from The Kings Island Amusement Park, The Cincinnati Zoo and Botanical Gardens, Newport Aquarium and Paul Brown Stadium. The Cincinnati/Northern Kentucky Airport is 35 miles and University of Cincinnati is 15 miles from this Cincinnati Hotel. Jack's Casino is about 15 minutes from the hotel. ... more   less 

Additional Information about The Blu Hotel

Address: 11349 Reed Hartman Hwy, Blue Ash, OH 45241 (Formerly Quality Suites)
Location: United States > Ohio > Blue Ash
Price Range: $87 - $153 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — The Blu Hotel 2.5*
Number of rooms: 50
Reservation Options:
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Also Known As:
Comfort Suites Cincinnati
Cincinnati Comfort Suites
The Blu Hotel Blue Ash, Ohio
Hotel Style:
#9 Business Hotel in Blue Ash
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Questions & Answers

Here's what travelers have asked, with answers from The Blu Hotel staff and other travelers.
1 question
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Questions? Get answers from The Blu Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“all the rooms would be a great choice no matter where they are.”
 of 5 bubbles richmondw2017, 2 weeks ago | Read review
“Service personnel was great but facility was not professionally run as a class hotel.”
 of 5 bubbles tyerina2, Nov 14, 2016 | Read review
“Get a room on a Friday or Saturday night to avoid construction noise.”
 of 5 bubbles Rabscuttle02, Aug 15, 2016 | Read review
“Wait until renovations are complete.”
 of 5 bubbles lrw401, Jul 28, 2016 | Read review
“106 is an accessible room at the end of the hall, close to the pool.”
 of 5 bubbles F712DBjamesl, Apr 9, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
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