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Quality Hotel

290 reviews
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Traveler (69)
Room & Suite (64)
Pool & Beach (4)
Overview
  • Excellent23%
  • Very good33%
  • Average23%
  • Poor13%
  • Terrible8%
Travelers talk about
“bob evans”(19 reviews)
“indoor pool”(14 reviews)
Free Wifi
Free Parking
Breakfast Buffet
Pool
Non-Smoking Hotel
Restaurant
Room Service
3.5 Star Hotel
All hotel details
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Rooms
Mar 4Mar 5
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (290)Write a Review
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89
67
38
24
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LanguageEnglish
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69
89
67
38
24
Show reviews that mention
All reviewsbob evansbreakfast buffet isindoor poolthe wi fian older hotelfront desk staffice machinebeds were comfortablegreat customer servicecomfortable staybit datedstaff was very friendlynon smokingatriumconferenceradiushighway
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1 - 5 of 287 reviews
Reviewed January 9, 2018

This appears to be a renamed low end old hotel. Worn carpets, pealing paint, small and limited "dining room". No concierge lounge, which all CPs used to have. Very noisy floor and no action by front desk to get quiet.

Thank cless
Response from Danny H, General Manager at Quality HotelResponded January 13, 2018

Dear cless, Please accept my sincere apologizes that our hotel did not meet your expectations. The hotel is undergoing a renovation in 2018 and a rebranding. I also apologize for the noise issue. Danny Hill

Reviewed November 20, 2017

The suite my husband and I stayed in recently was very clean and we are picky about clean. I checked everything and did not see anything horrible as I had seen in some posts. Maybe those were taken from a shabbier room, not sure. Ours...More

Thank KimShannon
Response from Danny H, General Manager at Quality HotelResponded November 28, 2017

Dear Kim, Thank you for taking your valuable time to comment about your recent stay at the Crowne Plaza Hotel in Cincinnati. The team was pleased to read that you found the staff to be very friendly and helpful. You are correct, the hotel is...More

Reviewed October 24, 2017

I feel it my duty to write this review to help other travelers and not out of bitterness of vengeance. My wife went to the bathroom at 5:30 am and found this one inch long cockroach on his back in the bathroom. He was wiggling...More

Thank craig3970
Response from Danny H, General Manager at Quality HotelResponded November 2, 2017

Dear craig3970, Please accept my sincere apologizes for the unpleasant experience you had at our hotel. Your IHG Rewards points have been put back into your account. Thank you for bring this to my attention. I can assure you that we take these matters seriously...More

Reviewed October 11, 2017

I stayed here with family while in town. We looked at 7 rooms which were all very dirty… Some had hairs on the bed, some had blood spots on the pillow, one had a horrible smell, one appeared to have puke splattered on the wall,...More

1  Thank SuperPoser
Response from Danny H, General Manager at Quality HotelResponded October 18, 2017

Dear SuperPoser, Please accept my apologizes for the unfortunate conditions you experienced recently at the Crowne Plaza Hotel. We are working hard on improving our housekeeping and maintenance. Reagrds - Danny Hill

Reviewed September 29, 2017

We got to our room but along the way there was a breakfast tray in the hall for many hours. We arrived late afternoon. Went to get ready for bed and found something like blood or something on the bedspread. The bedspread was really ratty...More

Thank CruiserIllinois
Response from Danny H, General Manager at Quality HotelResponded October 3, 2017

Dear CruiserIllinois, Thank you for bring your concerns to us concerning your recent stay. Please accept my apologizes for the housekeeping issues you encountered. We are working diligently to make improvements in the housekeeping area. Pleased to read that you found the employees to be...More

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About
Amenities
Top amenities
Pool
Restaurant
Free Parking
Fitness Center with Gym / Workout Room
Free High Speed Internet ( WiFi )
Bar/Lounge
Room Service
Hotel Amenities
Free Parking
Business Center with Internet Access
Meeting Rooms
Laundry Service
Banquet Room
Multilingual Staff
Conference Facilities
Room Service
Dry Cleaning
Concierge
Self-Serve Laundry
Things to do
Pool
Restaurant
Fitness Center with Gym / Workout Room
Bar/Lounge
Heated pool
Hot Tub
Tennis Court
Indoor pool
Details
Price range
$69 - $125 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
$69 - $125 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveler (69)
Room & Suite (64)
Pool & Beach (4)
Dining (3)
Business Center & Event Rooms (1)
Questions & Answers
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wildkate
July 21, 2014|
AnswerShow all 3 answers
Response from Domonic D | Reviewed this property |
Although our family saw no bugs in the three nights we stayed, the coffee pots in the rooms were single serving and ours literally blew up in my face as I added the water to it. Didn't try using again.
0
Votes
Room Tips
"go to another hotel"
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"Stay elsewhere!"
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"Some rooms aren't accessible with a luggage cart because of steps."
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"We did spend a bit more for a suite, but the refrigerator and the microwave were worth it especially since we..."
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