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Crowne Plaza Hotel Cincinnati Blue Ash

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5901 Pfeiffer Rd, Blue Ash, OH 45242
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248 Reviews from our TripAdvisor Community

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Showing 247: English reviews
Detroit, Michigan
Level Contributor
15 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
2 of 5 stars Reviewed 1 week ago via mobile

As soon as I checked into the hotel, I shut the door and to my surprise I saw the biggest cockroach ever. It was on the back of the door it was huge, I had to call the maintenance man to come down and get it. No sooner did the maintenance man show up and hit it with a broom,... More 

Helpful?
Thank David I
Danny H, General Manager at Crowne Plaza Hotel Cincinnati Blue Ash, responded to this review

Dear David I, Please accept my apologizes for the incident at the Crowne Plaza Hotel. I can assure you that this is not a common occurrence. Our exterminators are working to remedy the situation.. Thank you for taking your time to comment. Regards - Danny Hill, GM More 

Richmond, Kentucky
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 1 week ago

The breakfast staff were wonderful, moving quickly to make sure everything was well stocked and clean. Above average food for free breakfast. Front desk was friendly and professional. Bathroom and sheets spotlessly clean. The mattress was too hard for me but I like a super soft bed so judge accordingly. The only reason I would not stay again was the... More 

Helpful?
1 Thank edhme
Danny H, General Manager at Crowne Plaza Hotel Cincinnati Blue Ash, responded to this review

Dear edhme, Thank you for taking your valuable time to comment about your recent stay at the Crowne Plaza Cincinnati. We were all pleased to read that the breakfast staff was wonderful and the food above average. I understand your comments about the beds as we try provide beds that meet everyone's comfort level. Glad your husband slept like a... More 

Indianapolis, IN
Level Contributor
126 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 55 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Stayed here for a meeting. Food was very good, accommodations very comfortable and meeting space was excellent. Seems more like a very nice Holiday Inn rather than Crown Plaza, however. Lots of restaurants nearby.

Helpful?
1 Thank d828
Danny H, General Manager at Crowne Plaza Hotel Cincinnati Blue Ash, responded to this review

Thank you for taking your valuable time to comment on your recent stay at the Crowne Plaza Cincinnati Blue Ash. We were all pleased to read that your meeting space was excellent, the accommodations comfortable and very good food. We hope to see you again if your travels bring you to the area. Danny O. Hill, General Manager More 

Cleveland, Ohio
Level Contributor
68 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
2 of 5 stars Reviewed 3 weeks ago via mobile

So my stay started shaky with my keys not working- neither of them. That can happen but it is quite annoying as you have to drag your luggage all the way back to the lobby desk. But what came later was the issue. I had to go to a store, dinner and prepare my presentation for the morning so didn't... More 

Helpful?
Thank TessDeVille998
Danny H, General Manager at Crowne Plaza Hotel Cincinnati Blue Ash, responded to this review

Dear TessDeVille998: Thank you for letting me know about your recent unpleasant stay with us and thank you for being an IHG Rewards Gold Member. I have reviewed the incident with our housekeeping manager and operations manager, the two ladies that came up to your room. I apologize for your inconveniences and I can assure you that we are taking... More 

Cuyahoga Falls, Ohio
Level Contributor
14 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed May 17, 2016

We stayed at the Blue Ash Crown Plaza because we had a group block for soccer. I was informed that none of the rooms offered a refrigerator or microwave so I called in advance to request both. I was told they did not have any extras but to ask again upon check in. When we checked in, I asked again... More 

Helpful?
Thank Sharon J
Danny H, General Manager at Crowne Plaza Hotel Cincinnati Blue Ash, responded to this review

Dear Sharon J, Thank you for staying with us at the Crowne Plaza Blue Ash recently. Please accept my apologies for the communication issues you experienced regarding the refrigerator and microwave request. Being a full service hotel, we only have a very limited number of these items available for medical purposes only. I will certainly use this issue as a... More 

Columbus, Ohio
Level Contributor
54 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
4 of 5 stars Reviewed May 2, 2016

I stayed at the Blue Ash Crowne Point because off a meeting/conference there last weekend. It's location is convenient--right off I-75, and there is a BP station/convenience store within very easy walking distance. The staff is pleasant and helpful, the restaurant and public areas are bell maintained, my room was spacious and well appointed, the bed was comfortable, and the... More 

Helpful?
Thank Purfessor
Danny H, General Manager at Crowne Plaza Hotel Cincinnati Blue Ash, responded to this review

Dear Purfessor: Thank you for taking your valuable time to write a review concerning your recent stay at the Crowne Plaza Cincinnati Blue Ash. The hotel is actually located right off I-71, not I-75 so that we do not confuse the people who read the review. I am passing your comments along to the entire staff as they really enjoy... More 

Waverly, Ohio
Level Contributor
22 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
4 of 5 stars Reviewed April 25, 2016

Ok, so let's just say for the sake of argument I booked this hotel 2 days before we had our trip, so I get it - the hotel was probably crowded (looked like a soccer or some other sport tournament going on - there were a lot of tweens and older teens) but I wasn't particularly pleased I was placed... More 

Helpful?
Thank N4407ZXamandab
Danny H, General Manager at Crowne Plaza Hotel Cincinnati Blue Ash, responded to this review

Dear N4407ZXamandab: Thank you for taking your valuable time to write concerning your recent stay at the Crowne Plaza Hotel Cincinnati Blue Ash. I apologize that your room location and neighbors were not as quite as you would have liked. The "Quite Zone" content is accurate as you wrote. This signage is generic and found on the Quite Zone floors... More 

Ohio
Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed April 21, 2016

I was staying alone two different times while my husband was in the hospital. It was a welcome relief to have a comfortable room and the spa lotions and spray were just what I needed. I stayed in two different areas and am not sure which I preferred. The staff was very helpful. The hotel is a little dated and... More 

Helpful?
Thank Helen C
Danny H, General Manager at Crowne Plaza Hotel Cincinnati Blue Ash, responded to this review

Dear Helen c: Thank you for writing a review of the Crowne Plaza Cincinnati Blue Ash. I hope your husband is doing well since his stay in the hospital. I am always pleased to read that the staff was very helpful. Thank you again and we hope to see you again under better circumstances. Danny O. Hill, GM More 

Level Contributor
15 reviews
4 hotel reviews
3 of 5 stars Reviewed April 5, 2016 via mobile

There are a lot of reviews that mention the decor, but I could care less about the aesthetics when I'm trying to get work done over the hotel WiFi. The service is awful. For a good thirty minutes I was unable to do even the simplest Google search, even after rebooting my laptop. There really is not excuse for such... More 

Helpful?
Thank Joe W
Danny H, General Manager at Crowne Plaza Hotel Cincinnati Blue Ash, responded to this review

Dear Joe W: Please accept my most sincere apologizes for the poor internet service you received at our hotel. We are in the process of upgrading our internet service with all new state of the art equipment. The process is taking longer than we had hoped but it will be worth it when the installation is complete. This upgrade is... More 

2 reviews
3 of 5 stars Reviewed March 20, 2016

I was expecting the rooms would be slightly larger to allow space for a workout in my room. The rooms are functional if you plan on sleeping rather than coming back to relax. I always do my own cleaning of a room - wiping things others touch, spraying the tub using Clorox Clean-Up with bleach, etc. When I sprayed the... More 

Helpful?
Thank Michelle H
Danny H, General Manager at Crowne Plaza Hotel Cincinnati Blue Ash, responded to this review

Dear Michelle H, Thank you for taking your valuable time to write concerning your recent stay at the Crowne Plaza Hotel. I apologize that your room was not big enough for you. The cleanliness issues are not acceptable and I appreciate you bring this to my attention so that we can improve our housekeeping at the hotel. We do have... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Restaurant
  • Bar/Lounge
  • Room Service
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Hot Tub
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Center with Internet Access
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Quality and convenience found at Cincinnati, Ohio hotel! The best of Cincinnati awaits you at the newly renovated Crowne Plaza Cincinnati - Blue Ash, winner of Intercontinental Hotels Group's Renovation of the Year award. While lodging in our Cincinnati hotel rooms, you can enjoy close proximity to many local attractions such as the Reds' Great American Ball Park, the NFL Bengals' Paul Brown Stadium, Kings Island and Beach Water Park. Immerse yourself in the rich history of the area with a tour of the National Underground Railroad Freedom Center, or experience Cincinnati culture with a trip to Newport on the Levee. Our Cincinnati, Ohio hotel is minutes away from Ethicon, Toyota, Procter & Gamble, Siemens, Fifth Third Bank, Cincinnati Eye Institute, Coca Cola and other major corporations in Blue Ash. Our hotel can meet your business and meeting needs with free high-speed, wireless Internet access, a 24-hour business center and more than 12,000 square feet of meeting space with audio/visual equipment. You can have all your needs met at our Cincinnati hotel with amenities that include the Town Square Atrium Restaurant, a lobby lounge, an indoor pool with sky lights, a poolside lounge and a 24-hour fitness center. Our Crowne Plaza Cincinnati - Blue Ash staff look forward to serving you. Book your Cincinnati hotel reservations now and enjoy our excellent hotel deals and rates. ... more   less 

Additional Information about Crowne Plaza Hotel Cincinnati Blue Ash

Address: 5901 Pfeiffer Rd, Blue Ash, OH 45242
Location: United States > Ohio > Blue Ash
Price Range: $111 - $160 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Crowne Plaza Hotel Cincinnati Blue Ash 3.5*
Number of rooms: 200
Reservation Options:
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Also Known As:
Crowne Plaza Cincinnati
Cincinnati Crowne Plaza
Crowne Plaza Hotel Cincinnati Blue Ash Ohio
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