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Crowne Plaza Hotel Cincinnati Blue Ash

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Crowne Plaza Hotel Cincinnati Blue Ash
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251 Reviews from our TripAdvisor Community

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Showing 250: English reviews
Marinette, Wisconsin
Level Contributor
98 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 67 helpful votes
2 of 5 stars Reviewed 5 days ago NEW

Downside- The place is old and well worn, rooms are small, our walls were dirty, it looks very institutional, they didn't make up our room the first day and made no apologies for it. If you end up on the east side of the building and need ice, pack a lunch, its a hike. Upside- The manager was very nice... More 

Helpful?
Thank Vach
Syracuse, New York
Level Contributor
34 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
2 of 5 stars Reviewed 1 week ago via mobile

Very tired property. I stayed here because there was a tennis tournament in town and I had very few options. The first room I checked into smelled like someone had just smoked a pack of cigarettes. I never do this, but I asked them to move me. They only have one elevator, so I had to walk all the way... More 

Helpful?
Thank Scott C
Danny H, General Manager at Crowne Plaza Hotel Cincinnati Blue Ash, responded to this review

Dear Scott C, I apologize that your guest room had an odor. This hotel has been 100% non-smoking for seven (7) years. Occasionally a guest will smoke in a room without our housekeeping department catching the offender or notifying management. Please accept my apologizes. The hotel has a total of three elevators, two elevators on one end of the building... More 

2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed 4 weeks ago via mobile

Our hotel room was in need of a remodel. It was nicely decorated but the air conditioner would not keep the room cool, and the bathroom looked old and tired. We thought breakfast was complimentary only to find out that the cold breakfast was $8 each. All we had was one cold cereal and one yogurt with two orange juices... More 

Helpful?
Thank Rebecca T
Danny H, General Manager at Crowne Plaza Hotel Cincinnati Blue Ash, responded to this review

Dear Rebecca T, Thank you for taking your valuable time to comment on your recent stay. We inform every guest upon check in about our breakfast buffet prices. I am not sure why you were under the impression that breakfast was complimentary. The Crowne Plaza brand standards do not permit us to give complimentary breakfast. No excuses for your hot... More 

Detroit, Michigan
Level Contributor
19 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
2 of 5 stars Reviewed July 12, 2016 via mobile

As soon as I checked into the hotel, I shut the door and to my surprise I saw the biggest cockroach ever. It was on the back of the door it was huge, I had to call the maintenance man to come down and get it. No sooner did the maintenance man show up and hit it with a broom,... More 

Helpful?
Thank David I
Danny H, General Manager at Crowne Plaza Hotel Cincinnati Blue Ash, responded to this review

Dear David I, Please accept my apologizes for the incident at the Crowne Plaza Hotel. I can assure you that this is not a common occurrence. Our exterminators are working to remedy the situation.. Thank you for taking your time to comment. Regards - Danny Hill, GM More 

Richmond, Kentucky
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed July 11, 2016

The breakfast staff were wonderful, moving quickly to make sure everything was well stocked and clean. Above average food for free breakfast. Front desk was friendly and professional. Bathroom and sheets spotlessly clean. The mattress was too hard for me but I like a super soft bed so judge accordingly. The only reason I would not stay again was the... More 

Helpful?
1 Thank edhme
Danny H, General Manager at Crowne Plaza Hotel Cincinnati Blue Ash, responded to this review

Dear edhme, Thank you for taking your valuable time to comment about your recent stay at the Crowne Plaza Cincinnati. We were all pleased to read that the breakfast staff was wonderful and the food above average. I understand your comments about the beds as we try provide beds that meet everyone's comfort level. Glad your husband slept like a... More 

Indianapolis, IN
Level Contributor
128 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 57 helpful votes
4 of 5 stars Reviewed June 27, 2016

Stayed here for a meeting. Food was very good, accommodations very comfortable and meeting space was excellent. Seems more like a very nice Holiday Inn rather than Crown Plaza, however. Lots of restaurants nearby.

Helpful?
1 Thank d828
Danny H, General Manager at Crowne Plaza Hotel Cincinnati Blue Ash, responded to this review

Thank you for taking your valuable time to comment on your recent stay at the Crowne Plaza Cincinnati Blue Ash. We were all pleased to read that your meeting space was excellent, the accommodations comfortable and very good food. We hope to see you again if your travels bring you to the area. Danny O. Hill, General Manager More 

Cleveland, Ohio
Level Contributor
70 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
2 of 5 stars Reviewed June 26, 2016 via mobile

So my stay started shaky with my keys not working- neither of them. That can happen but it is quite annoying as you have to drag your luggage all the way back to the lobby desk. But what came later was the issue. I had to go to a store, dinner and prepare my presentation for the morning so didn't... More 

Helpful?
Thank TessDeVille998
Danny H, General Manager at Crowne Plaza Hotel Cincinnati Blue Ash, responded to this review

Dear TessDeVille998: Thank you for letting me know about your recent unpleasant stay with us and thank you for being an IHG Rewards Gold Member. I have reviewed the incident with our housekeeping manager and operations manager, the two ladies that came up to your room. I apologize for your inconveniences and I can assure you that we are taking... More 

Cuyahoga Falls, Ohio
Level Contributor
17 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 stars Reviewed May 17, 2016

We stayed at the Blue Ash Crown Plaza because we had a group block for soccer. I was informed that none of the rooms offered a refrigerator or microwave so I called in advance to request both. I was told they did not have any extras but to ask again upon check in. When we checked in, I asked again... More 

Helpful?
Thank Sharon J
Danny H, General Manager at Crowne Plaza Hotel Cincinnati Blue Ash, responded to this review

Dear Sharon J, Thank you for staying with us at the Crowne Plaza Blue Ash recently. Please accept my apologies for the communication issues you experienced regarding the refrigerator and microwave request. Being a full service hotel, we only have a very limited number of these items available for medical purposes only. I will certainly use this issue as a... More 

Columbus, Ohio
Level Contributor
54 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
4 of 5 stars Reviewed May 2, 2016

I stayed at the Blue Ash Crowne Point because off a meeting/conference there last weekend. It's location is convenient--right off I-75, and there is a BP station/convenience store within very easy walking distance. The staff is pleasant and helpful, the restaurant and public areas are bell maintained, my room was spacious and well appointed, the bed was comfortable, and the... More 

Helpful?
Thank Purfessor
Danny H, General Manager at Crowne Plaza Hotel Cincinnati Blue Ash, responded to this review

Dear Purfessor: Thank you for taking your valuable time to write a review concerning your recent stay at the Crowne Plaza Cincinnati Blue Ash. The hotel is actually located right off I-71, not I-75 so that we do not confuse the people who read the review. I am passing your comments along to the entire staff as they really enjoy... More 

Waverly, Ohio
Level Contributor
22 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
4 of 5 stars Reviewed April 25, 2016

Ok, so let's just say for the sake of argument I booked this hotel 2 days before we had our trip, so I get it - the hotel was probably crowded (looked like a soccer or some other sport tournament going on - there were a lot of tweens and older teens) but I wasn't particularly pleased I was placed... More 

Helpful?
Thank N4407ZXamandab
Danny H, General Manager at Crowne Plaza Hotel Cincinnati Blue Ash, responded to this review

Dear N4407ZXamandab: Thank you for taking your valuable time to write concerning your recent stay at the Crowne Plaza Hotel Cincinnati Blue Ash. I apologize that your room location and neighbors were not as quite as you would have liked. The "Quite Zone" content is accurate as you wrote. This signage is generic and found on the Quite Zone floors... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Restaurant
  • Free Parking
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Room Service
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Center with Internet Access
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Room Service
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Quality and convenience found at Cincinnati, Ohio hotel! The best of Cincinnati awaits you at the newly renovated Crowne Plaza Cincinnati - Blue Ash, winner of Intercontinental Hotels Group's Renovation of the Year award. While lodging in our Cincinnati hotel rooms, you can enjoy close proximity to many local attractions such as the Reds' Great American Ball Park, the NFL Bengals' Paul Brown Stadium, Kings Island and Beach Water Park. Immerse yourself in the rich history of the area with a tour of the National Underground Railroad Freedom Center, or experience Cincinnati culture with a trip to Newport on the Levee. Our Cincinnati, Ohio hotel is minutes away from Ethicon, Toyota, Procter & Gamble, Siemens, Fifth Third Bank, Cincinnati Eye Institute, Coca Cola and other major corporations in Blue Ash. Our hotel can meet your business and meeting needs with free high-speed, wireless Internet access, a 24-hour business center and more than 12,000 square feet of meeting space with audio/visual equipment. You can have all your needs met at our Cincinnati hotel with amenities that include the Town Square Atrium Restaurant, a lobby lounge, an indoor pool with sky lights, a poolside lounge and a 24-hour fitness center. Our Crowne Plaza Cincinnati - Blue Ash staff look forward to serving you. Book your Cincinnati hotel reservations now and enjoy our excellent hotel deals and rates. ... more   less 

Additional Information about Crowne Plaza Hotel Cincinnati Blue Ash

Address: 5901 Pfeiffer Rd, Blue Ash, OH 45242-4821
Location: United States > Ohio > Blue Ash
Price Range: $108 - $171 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Crowne Plaza Hotel Cincinnati Blue Ash 3.5*
Number of rooms: 200
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Also Known As:
Crowne Plaza Cincinnati
Cincinnati Crowne Plaza
Crowne Plaza Hotel Cincinnati Blue Ash Ohio
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