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Extended Stay America - Cincinnati - Blue Ash - Kenwood Road

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Extended Stay America - Cincinnati - Blue Ash - Kenwood Road
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40 Reviews from our TripAdvisor Community

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Showing 38: English reviews
Cleveland, Ohio
Level Contributor
39 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
3 of 5 stars Reviewed 5 days ago NEW via mobile

This hotel was not new or updated by any stretch but it was a good price for the area ($75). I would not want to stay more then a night or 2 tops. The breakfast was non existent. Coffee and a muffin wrapped in plastic or a packet of oatmeal. The staff however was very friendly and pleasant.

Helpful?
Thank john k
Manager_11525, Manager at Extended Stay America - Cincinnati - Blue Ash - Kenwood Road, responded to this review

Thank you for taking the time to write a review of your stay. It's great to hear that you had good interaction with our staff. Thank you again for sharing your experience with us. We would love to see you again, should your travels bring you back to our area. More 

Blue Ash, Ohio
1 review
5 of 5 stars Reviewed June 14, 2016

If you’re coming to Northern Cincinnati and are looking for a 5-Star hotel for 3-Star prices for only one night or seven months of nights (my wife and I did) this is the place. If you’re also looking for a very professional, but also friendly staff of 5-Star folks, from front desk people, to room maids or maintenance and repair... More 

Helpful?
Thank Rexangelion
Manager_11525, Manager at Extended Stay America - Cincinnati - Blue Ash - Kenwood Road, responded to this review

I want to thank you for taking the time to write a review of our hotel. I am very happy to hear that you were pleased with the cleanliness of your room and the service provided to you by our wonderful staff. I will be sure to share your kind remarks with our team. Thank you again for your feedback.... More 

Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed June 11, 2016

Stayed here for 2 nights on a trip to Kings Island. Room was clean, beds were comfortable, wifi worked fine. Breakfast was a little lackluster as the only hot food option was instant oatmeal and no juice was provided. If you just need the basics, you should have no problem.

Helpful?
Thank Joshua B
Manager_11525, Manager at Extended Stay America - Cincinnati - Blue Ash - Kenwood Road, responded to this review

Thank you so much for sharing your experience with us. It was disheartening to read that we were unable to enjoy our grab-and-go breakfast; however, I am so glad our room and amenities were able to provide you with comfort. Thank you again for your review. We look forward to seeing you in the future, should your travels bring you... More 

Austin, Texas
Level Contributor
3 reviews
4 of 5 stars Reviewed April 25, 2016

I've stayed at this facility on two different occasions within the last year, both stays longer than 7 days. While this is not a luxury facility, it is clean and comfortable. The surrounding environment is safe, and the facility feels secure. The staff are terrific - friendly and always helpful, and the facility is quiet. Even though you can hear... More 

Helpful?
Thank sjlogan
Manager_11525, General Manager at Extended Stay America - Cincinnati - Blue Ash - Kenwood Road, responded to this review

I want to thank you for taking the time to post a review of your stay. Please accept our apologies that our amenities were not to your expectations. We provide hair dryers and additional toiletries at the front desk upon request. Still, I am glad to read that you found our hotel to be a great value and enjoyed our... More 

Morrow, Ohio
Level Contributor
318 reviews
65 hotel reviews
common_n_hotel_reviews_1bd8 148 helpful votes
3 of 5 stars Reviewed March 31, 2016

This hotel is older and shows it from its wear. It pales in comparison to the location on Creek & Reed Hartman. The room is much smaller, there is no sofa or coffee table, no bathroom vanity (just a small sink), and the fixtures are much more budget and basic. You get a compact refrigerator (instead of the full size... More 

Helpful?
Thank NoCleverCreation
Manager_11525, General Manager at Extended Stay America - Cincinnati - Blue Ash - Kenwood Road, responded to this review

Thank you for taking the time to write a review of your stay. I appreciate your comments about our staff; however, I apologize that we were unable to exceed your expectations. Still, I am glad to read that we were able to accommodate your needs with a satisfactory stay overall. Your feedback is very important to us, so thank you... More 

1 review
5 of 5 stars Reviewed March 25, 2016 via mobile

I've been staying here on and off for work since October. The staff is friendly and helpful, the rooms are clean and well kept, and best of all it's a great value. Big shoutout to Melody the assistant manager who's always there to go the extra mile.

Helpful?
Thank Nico D
Manager_11525, General Manager at Extended Stay America - Cincinnati - Blue Ash - Kenwood Road, responded to this review

Thank you for taking the time to write a review of your stay. I'm thrilled that you found our hotel to be a great value! It’s wonderful to read that our staff provided you with exceptional customer service and that you enjoyed our comfortable rooms. Once more, thank you for posting your review. We look forward to having you visit... More 

Greater Cincinnati
1 review
5 of 5 stars Reviewed December 12, 2015

The staff and room are awesome. I just happened to mention that the kitchen sink was dripping and while on my way back to my room maintenance caught up with me and has it fixed in no time!!!! Thank you Extended Stay America!!

Helpful?
Thank Garry M
Manager_11525, General Manager at Extended Stay America - Cincinnati - Blue Ash - Kenwood Road, responded to this review

Thank you for taking the time to write a review of your stay. I'm so pleased to hear that we were able to respond to your needs in a timely manner and provide you with exceptional customer service. The staff and I would like to thank you again for posting your review. We look forward to welcoming you back in... More 

A TripAdvisor Member
5 of 5 stars Reviewed July 27, 2015 via mobile

My immediate and extended family enjoyed our experience. Two rooms overnight. Courteous service. Clean rooms. No complaints. Ice cold rooms on a hot night was also nice. The (at least two hundred characters) review requirement is slightly annoying.

Helpful?
Thank A TripAdvisor Member
Somerset, Kentucky
Level Contributor
39 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
2 of 5 stars Reviewed July 6, 2015

Booked this stay through Hotwire, so I wasn't sure what we would be getting. Not a good experience. I booked a non-smoking room for 4. Upon checking in they said they could give us a non-smoking room with one bed or a smoking room with two beds. How can four people stay in a room with one bed? You prepay... More 

Helpful?
Thank jbird425
Level Contributor
17 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
1 of 5 stars Reviewed July 14, 2014

As you can see in my other reviews, I've stayed in several other Extended Stay Americas this past year and I have been fairly well pleased. Unfortunately, this place is terrible. First of all, suite does not have the full size refrigerator that is advertised on their website. Just a little tiny one. Not good because I'm planning on a... More 

Helpful?
2 Thank John J
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Near Extended Stay America - Cincinnati - Blue Ash - Kenwood Road

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Free Parking
  • Self-Serve Laundry

Additional Information about Extended Stay America - Cincinnati - Blue Ash - Kenwood Road

Address: 11145 Kenwood Road, Blue Ash, OH 45242 (Formerly Crossland Economy Studios Blue Ash)
Location: United States > Ohio > Blue Ash
Price Range: $72 - $263 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Extended Stay America - Cincinnati - Blue Ash - Kenwood Road 2*
Number of rooms: 132
Reservation Options:
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Also Known As:
Extended Stay Blue Ash
Blue Ash Extended Stay
Extended Stay America - Cincinnati - Blue Ash - Kenwood Road Ohio
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