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Certificate of Excellence
What is Certificate of Excellence?
TripAdvisor gives a Certificate of Excellence to accommodations, attractions and restaurants that consistently earn great reviews from travelers.
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This is the best facility I have stayed at in several years. The facility is a clean friendly atmosphere with an outstanding staff. I look forward to returning soon. I highly recommend staying st the Extended Stay Cincinnati Blue Ash Reed Hartman!More
Thank jimstevenson2018
Response from 00esa, Manager at Extended Stay America - Cincinnati - Blue Ash - Reed HartmanResponded 2 days ago
Jim, thanks for the 5-star review of Extended Stay America. We are thrilled to know you liked our well-maintained property and that our courteous staff made your stay a home-like one. Thanks once more for your positive comments, and we look forward to welcoming you...More
We were there for two nights. The staff could not be more accommodating. Room was clean and well maintained. Great location for that part of town and a base for other places to visit. Bed was a little soft but slept wellMore
Thank Jacquelyn C
Response from 00esa, Manager at Extended Stay America - Cincinnati - Blue Ash - Reed HartmanResponded 3 weeks ago
It was a pleasure having you as our guest at Extended Stay America. We are delighted to know you were impressed with every aspect of our hotel, especially with our convenient location and the courteous service provided by our associates. We look forward to your...More
Especially Ida Smith on the overnight shifts. (The front desk is staffed 24/7 @this location.)
Ida has exceeded customer expectations every time we have interacted with her ...it is just who she IS. :-) She provides warmth, hospitality, knowledge, and dedication to her position and...More
Thank Charlotte N
Response from 00esa, Manager at Extended Stay America - Cincinnati - Blue Ash - Reed HartmanResponded 2 days ago
Charlotte, thank you for the wonderful review of Extended Stay America. We are happy to know you were awed by our spectacular hospitality and enjoyed the convenience of our location. Everyone from our team has appreciated you for highlighting their efforts. Thanks once more for...More
Good staff and good location . I stayed there for 5 months, as am working in the nearby office which is at walkable distance from the hotel. It served my purpose. It's a budget friendly hotel with all amenities, but the staff are very nice...More
Thank Hearty P
Response from 00esa, Manager at Extended Stay America - Cincinnati - Blue Ash - Reed HartmanResponded April 3, 2018
Thank you for taking the time to share your review of Extended Stay America. We are glad to know you had a pleasant stay and that you enjoyed every aspect of our hotel. We appreciate your suggestion and have shared it with our Brand Leaders...More
nice and kind people and they helped us a lot. They responded our questions during the stay and very much pleased . We enjoyed staying in the extended stay of America. A good and happy play to stay with family.More
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Thank Archana r
Response from 00esa, Manager at Extended Stay America - Cincinnati - Blue Ash - Reed HartmanResponded February 10, 2018
Archana, thank you for such a fantastic review and for taking the time to let us know your stay at Extended Stay America was perfect in every way! Your comments will be shared with the team, and they will be thrilled to know they exceeded...More
I was unable to get revised billing requested after spending over $10,000 at extended stay 4630 creek rd blue ash ohio. Management retaliatory billing procedures witnessed multiple times whenever guest questioned... More
I was unable to get revised billing requested after spending over $10,000 at extended stay 4630 creek rd blue ash ohio. Management retaliatory billing procedures witnessed multiple times whenever guest questioned management. Their unchecked ability to charge a guest then tell them they had to get off property amazed me. One recent incident involved Ohio state police intervention when Dave Young did this with a construction worker.
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Room Tips
"You should request a room with two beds in advance if you need more than one bed in your room. Those rooms go..."
