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Extended Stay America - Cincinnati - Blue Ash - Reagan Highway

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Extended Stay America - Cincinnati - Blue Ash - Reagan Highway
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61 Reviews from our TripAdvisor Community

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Showing 61: English reviews
1 review
1 of 5 stars Reviewed 2 weeks ago via mobile

This place is a total joke. I have never stayed at a worse hotel in my life. Both me, my wife and our 2 yr old all got sick from the dirty room. Not to mention that the hall was FILLED WITH WEED SMOKE!

Helpful?
Thank Drew M
Las Vegas, Nevada
2 reviews
5 of 5 stars Reviewed 5 weeks ago

Best stay on a trip ever! Melanie and Deserae were awesome! Was asked if I would be cooking at check in and everything was broughgt to my room! Was told the breakfast was a "grab and go" and " nothing to get excited about" .... We were here for 2 nights for a wedding...I forgot my hair spray, went to... More 

Helpful?
Thank Meandshamrock
Manager_11525, Manager at Extended Stay America - Cincinnati - Blue Ash - Reagan Highway, responded to this review

Your feedback is important. Thank you for the positive review. I'm thrilled to read our staff were more than accommodating and helpful, and the location was convenient during your stay. Our staff will be informed to keep up the good work. Thank you for choosing Extended Stay Hotels. We hope to see you again soon. More 

Ashland, KY
Level Contributor
23 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
1 of 5 stars Reviewed August 19, 2016 via mobile

I'm sitting here at the little desk in my musty, smoky smelling "non smoking" room tired and disappointed. It's late and we just left the Reds game. Check into our room, the last they have tonight (I booked through Hotwire for $39... How many times do I have to remind myself that you get what you pay for) and it's... More 

Helpful?
1 Thank Cherrighost
Manager_11525, Manager at Extended Stay America - Cincinnati - Blue Ash - Reagan Highway, responded to this review

I appreciate you taking the time to write a review of your experience with us. I sincerely apologize that the room smelled like smoke. We are a non-smoking property and our staff takes this issue seriously your feedback is very important to us, so thank you for sharing. If you would like to discuss this further, please do not hesitate... More 

Bloomington, Indiana
Level Contributor
30 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed August 17, 2016

I just stayed there for one night for the Cincinnati open so I was just hoping for a clean room and a good location. This place is exactly what I needed. The room was spacious (with a sofa, a kitchen and a minibar area and a big desk) and clean and the staff is really friendly. There are no plates... More 

Helpful?
Thank chianhenglee
Manager_11525, Manager at Extended Stay America - Cincinnati - Blue Ash - Reagan Highway, responded to this review

We would like to thank you for sharing your experience and for choosing to stay with us. I am more than pleased to read you enjoyed our clean, spacious room and were provided great customer service by our staff. Thank you again for sharing your comments with us. We look forward to hosting you again in the future. More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed July 20, 2016

Clean, but, the cigarette smell was overwhelming. Made everything seem yuk Smelled of smoke all the time, despite being a non smoking hotel. Cigarette burns in blanket Heather at front desk went above and beyond trying to get our room not to smell.

Helpful?
1 Thank Beth A
Pittsburgh, Pennsylvania
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed July 11, 2016

Don't stay in Room 114 as it is directly below the hotel laundry and the equipment runs most of the night. The Grab and Go breakfast is a joke. Otherwise the room was clean and comfortable. Staff were very friendly.

Helpful?
1 Thank kentuckyspeedway
Manager_11525, Manager at Extended Stay America - Cincinnati - Blue Ash - Reagan Highway, responded to this review

Thank you for taking the time to write a review of your stay. I am so disappointed that the dryer kept you awake . Please accept my apology. As this hotel’s manager, I can assure you that I have taken action to ensure your experience is not repeated. I really appreciate you bringing this to our attention. If you would... More 

Level Contributor
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed July 10, 2016

Upon arriving at the hotel at 5pm on a Fri, we were taking our bags to our room on the 3rd floor and immediately choked from the smell of marijuana. We quickly got to our room and shut the door so as not to subject our daughter or ourselves to a contact high. The room itself was comfortable looking, but... More 

Helpful?
1 Thank Kristi S
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed July 9, 2016

This was my first stay at this hotel and I dont know how come people wrote a good review and giving 5 star to this hotel chain not just this branch but the entire chain. Anyways its their experience and views. But i booked this hotel thinking that this has a kitchen and good amount of grab and go breakfast... More 

Helpful?
1 Thank yogesh j
Bedford, Indiana
1 review
5 of 5 stars Reviewed June 25, 2016 via mobile

We are in town for the Reds game and Kings Island. We arrived at 7 in the evening. The young lady at the front desk was very nice and personable. Booked it on Hotwire so I wasn't real sure what we were getting. It was very affordable. To our surprise it was very nice it had a kitchen very comfortable... More 

Helpful?
Thank trigger10667
Manager_11525, Manager at Extended Stay America - Cincinnati - Blue Ash - Reagan Highway, responded to this review

I appreciate you taking the time to write a review of our hotel. I am glad that you were pleased with the service provided by our great staff. Still, I apologize that you had issues with your refrigerator during your visit. I will be meeting with our maintenance staff to ensure this does not occur in the future. Thank you... More 

Bethlehem, Pennsylvania
2 reviews
2 of 5 stars Reviewed June 22, 2016

The rooms are nice, clean and about what you would expect from an extended stay hotel, The staff was very nice and responsive. The internet is absurd. Download speeds just above dial up .7mbps. If you are on business i recommend passing as the internet here is just worthless. IF you are traveling with your family and don't need high-speed... More 

Helpful?
Thank gillead1
Manager_11525, Manager at Extended Stay America - Cincinnati - Blue Ash - Reagan Highway, responded to this review

Your review for our hotel was recently brought to my attention. I sincerely apologize that our internet did not meet your expectations. I am grateful for the feedback you provided so we are able to continually improve our hotel. If you would like to discuss this further, please do not hesitate to contact me at cba@extendedstay.com. We hope that you... More 

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Near Extended Stay America - Cincinnati - Blue Ash - Reagan Highway

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Free Breakfast
About the property
  • Non-Smoking Hotel
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Room types
  • Non-Smoking Rooms
  • Kitchenette
  • Suites
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Self-Serve Laundry
  • Free Breakfast

Additional Information about Extended Stay America - Cincinnati - Blue Ash - Reagan Highway

Address: 4260 Hunt Rd, Blue Ash, OH 45242-6612
Location: United States > Ohio > Blue Ash
Price Range: $75 - $93 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Extended Stay America - Cincinnati - Blue Ash - Reagan Highway 2.5*
Number of rooms: 72
Reservation Options:
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Also Known As:
Extended Stay Blue Ash
Blue Ash Extended Stay
Extended Stay America - Cincinnati - Blue Ash - Reagan Highway Ohio
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