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Extended Stay America - Cleveland - Beachwood - Orange Place - North

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3625 Orange Place, Beachwood, OH 44122 (Formerly Homestead Studio Suites - Cleveland - Beachwood)
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Extended Stay America - Cleveland - Beachwood - Orange Place - North
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73 Reviews from our TripAdvisor Community

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Showing 73: English reviews
Belleville, West Virginia
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed December 18, 2015

I was here on business and was very happy with the accommodations, the staff. My only complaint was that seeing I was walking with a cane, I should have been put in a closer room. I was in 312, all the way down one hall and half way down another. Too much walking.

Helpful?
1 Thank Maggie_RV
Manager_11525, General Manager at Extended Stay America - Cleveland - Beachwood - Orange Place - North, responded to this review

Thank you so much for posting a review of our property. I’m so pleased to read that you had a great stay at our hotel! I truly appreciate your kind comments regarding our friendly staff and comfortable rooms. Once more, thank you for posting your review. We look forward to having you visit with us again in the future. More 

Pittsburgh, Pennsylvania
Level Contributor
46 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 stars Reviewed October 28, 2015

The Extended Stay North was very appealing not only from the outside of the building but also the inside as well. My room had a full size sofa and a king bed with area to walk around. As you went into the room , there was a small kitchenette and a breakfast bar where you could sit and eat. Room... More 

Helpful?
1 Thank suziesheltie
Manager_11525, General Manager at Extended Stay America - Cleveland - Beachwood - Orange Place - North, responded to this review

Thank you for your wonderful review of our property. I am so pleased to read that we were able to accommodate your needs with our fully equipped kitchens, spacious rooms and our pet friendly policy. I’m thrilled that we were able to provide you with a home away from home experience! Once more, thank you for posting your review. We... More 

Rayland, Ohio
Level Contributor
10 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed September 24, 2015 via mobile

I am a traveling nurse and have been staying here 2 days a week for the past couple weeks. The staff is always accommodating and helpful. The rooms are very nice, I have stayed in a king and in a queen room and prefer the king beds, just more space and comfort it seems. I will continue to stay here... More 

Helpful?
1 Thank Steelersfan2015
Manager_11525, General Manager at Extended Stay America - Cleveland - Beachwood - Orange Place - North, responded to this review

I want to thank you for taking the time to post a review of your stay. I am thrilled that we were able to accommodate your needs with a home away from home experience! Once more, thank you for posting your review. We look forward to having you visit with us again in the future. More 

Indiana
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
2 of 5 stars Reviewed September 18, 2015 via mobile

Worth the price tag. Had a newer style room as compared to mgmt photos. Breakfast was very weak, no coffee pot in the room as compared to pictures. It was clean, well staffed. Outdoor look is impressive. I would likely return. Good location for other food/beverage options nearby. Close enough to walk to these sites but I would not suggest... More 

Helpful?
1 Thank Hardjjjc
Manager_11525, General Manager at Extended Stay America - Cleveland - Beachwood - Orange Place - North, responded to this review

Thank you for taking the time to write a review of your stay. Please accept our apologies that we failed to communicate our amenities during check-in. While we no longer keep dishes in guest rooms, these items are available upon request at the front desk. Still, I am glad to read that you had a positive stay overall. Thank you... More 

2 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
1 of 5 stars Reviewed January 21, 2015 via mobile

Check-in was nice. The two ladies I dealt with were nice. The room? Different story. Bathroom towels were scratchy, stained. Bed was filthy, like it had not been changed. Hair, tiny black specks, stains, odor. The 2 burners to cook on in kitchen did not work. Closet doors were so hard to open and close. Never again. Ick! So glad... More 

Helpful?
5 Thank Lisa S
Manager_11525, General Manager at Extended Stay America - Cleveland - Beachwood - Orange Place - North, responded to this review

I appreciate you taking the time to write a review of your experience with us. The problems you described, in your review are not acceptable and its very obvious there was a breakdown by housekeeping and the person inspecting the room. I sincerely apologize for your experience. To make sure this doesn't happen again, I am retraining the laundry department... More 

2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed September 10, 2014

I prepaid through a 3rd party site for my room at the Orange North ESA. Upon my arrival there was a crunchy carpet, stains on the towels and bed linens, leftover food in the sink, and a bug in a drawer. I don't need much out of a cheap hotel, only for it to be clean, which this definitely wasn't.... More 

Helpful?
2 Thank Lindsey M
Manager_11525, General Manager at Extended Stay America - Cleveland - Beachwood - Orange Place - North, responded to this review

Lindsey - Thank you for taking the time to write a review of your stay. The condition of your room that you described is unacceptable. Please accept our apologies. We can assure you that we have discussed your review with our housekeeping staff to make sure your experience is not repeated. We continually work to improve our hotel, so we... More 

Livingston
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
2 of 5 stars Reviewed September 3, 2014

I arrived for my four night stay around 4pm on a Saturday. And the woman behind the front desk checked me in. I'm handicapped and had requested a room close to the elevator which, it turns out, she had provided me so everything started out nice. I asked if there was anyone there that could help me move my suitcase... More 

Helpful?
4 Thank Bruce M
Manager_11525, General Manager at Extended Stay America - Cleveland - Beachwood - Orange Place - North, responded to this review

Thank you for bringing this to our attention. We sincerely apologize for the inconveniences you experienced during your stay. We will work with our staff to make sure we are always accessible to our guests and providing quality hospitality at all times. We will also have our maintenance engineer address the issues in your room. We continually work to improve... More 

Ohio
Level Contributor
15 reviews
common_n_hotel_reviews_1bd8 9 helpful votes
2 of 5 stars Reviewed September 2, 2014

Front desk was not very friendly. Requested a complete set of kitchen items during the check-in and was told they would be brought to the room and that did not happen. Bed was squeaky with low grade linens. Bathroom was outdate with old stains. Hallway smelled and was not vacuumed the 2 nights we stayed as we continued to see... More 

Helpful?
3 Thank livvygirl
Manager_11525, General Manager at Extended Stay America - Cleveland - Beachwood - Orange Place - North, responded to this review

Thank you for taking the time to write a review of your stay. We strive to provide guests with all the comforts of home, so we are disappointed to hear that your customizable kitchen pack was not delivered and that your stay did not meet your expectations. We will review your feedback with our front desk staff to ensure we... More 

Brooklyn, New York
Level Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
1 of 5 stars Reviewed August 13, 2014

I came to the hotel at 11:10 PM (we booked the room the day prior) and the front door was locked. A sign said that if you come in after 11:00PM pick up the phone next to the door and press zero to be connected to front desk. I did that and it was broken, so I banged incessantly yet... More 

Helpful?
3 Thank youtub5201
Pollard, Alabama
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed August 7, 2014

Staff was rude and had an attitude because I requested dishes, dish and bath towels, remote control for t.v., and ashtray. We also had to ask for a coffee machine, I finally had to go down to the front desk to retrieve towels. The guest attendant was very rude and she was acting like I was getting on her nerves.... More 

Helpful?
1 Thank Cheryl M
Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Free Parking
  • Free High Speed Internet ( WiFi )
About the property
  • Non-Smoking Hotel
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Self-Serve Laundry

Additional Information about Extended Stay America - Cleveland - Beachwood - Orange Place - North

Address: 3625 Orange Place, Beachwood, OH 44122 (Formerly Homestead Studio Suites - Cleveland - Beachwood)
Location: United States > Ohio > Beachwood
Price Range: $89 - $144 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Extended Stay America - Cleveland - Beachwood - Orange Place - North 2*
Number of rooms: 142
Reservation Options:
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Also Known As:
Homestead Studio Suites Cleveland/Beachwood Hotel Beachwood
Homestead Beachwood
Homestead Suites Beachwood
Homestead Studio Suites Beachwood
Beachwood Homestead Suites
Extended Stay America - Cleveland - Beachwood - Orange Place - North Ohio
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