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Extended Stay America - Cleveland - Beachwood - Orange Place - North

27 reviews
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Traveler (1)
Room & Suite (4)
Dining (2)
Overview
  • Excellent35%
  • Very good22%
  • Average18%
  • Poor18%
  • Terrible7%
Travelers talk about
Free Wifi
Free Parking
Non-Smoking Hotel
Suites
Pets Allowed
Wheelchair access
Self-Serve Laundry
2.5 Star Hotel
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Offers from Extended Stay America - Cleveland - Beachwood - Orange Place - North
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Rooms
Feb 5Feb 6
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (27)Write a Review
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All reviewsonly stayed one nightfree wifirecommend this hotelroom was cleanbobbihousekeeping
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1 - 5 of 27 reviews
Reviewed 5 days ago

My visit here was great. I called before actually checking in and the staff was very friendly, and answered every question i had. They were very welcoming and the rooms were clean and well organized. I didnt have any problems with anything. I would recommend...More

Review collected in partnership with Extended Stay
Thank cristeinp
Response from 00esa, Manager at Extended Stay America - Cleveland - Beachwood - Orange Place - NorthResponded 4 days ago

Thank you for choosing to stay at Extended Stay America. It’s good to know you were comfortable here and that our associates left you with a good impression of our hotel. It was a pleasure hosting you, and we look forward to seeing you again...More

Hotel's Favorite
Reviewed April 21, 2017 via mobile

She was so sweet and so kind. Bobbi was very accommodating and provided exceptional customer. There was an issue with the ac/heating unit in our room and she addressed it right away. She deserves a raise! Please share my feedback with her. Thanks Bobbi!More

Thank Joiandmoe
Response from 00esa, General Manager at Extended Stay America - Cleveland - Beachwood - Orange Place - NorthResponded April 22, 2017

Thank you for sharing the wonderful review of your visit to Extended Stay America - Cleveland - Beachwood - Orange Place - North. We are thrilled to read your comments about the great service you received from Bobby and how she exceeded your expectations. Please...More

Reviewed 2 weeks ago via mobile

Pleasant stay on friday an saturday night Sunday we smelled marijuana coming through vent am i had teo kids with me, an room was kinda cold, i feel like toothbrushes an toothpaste should be in rooms or given at check in. Checked out mon jan...More

Thank Cent B
Response from 00esa, Manager at Extended Stay America - Cleveland - Beachwood - Orange Place - NorthResponded 2 weeks ago

Thank you for taking the time to write a review of your stay. We take these matters very seriously and appreciate you bringing this to our attention. We will take the necessary actions to ensure these issues are properly addressed. Hotel Management

Reviewed December 4, 2017

Find a better place to stay. Staff very unprofessional, very low soundproofing heard people walking the halls all night. Found multiple long hairs in the shower, waited for the front desk person for 10 minutes and was not greeted only asked, what I wanted.More

Review collected in partnership with Extended Stay
Thank austinm88
Response from 00esa, Manager at Extended Stay America - Cleveland - Beachwood - Orange Place - NorthResponded December 4, 2017

Thank you for your review. We're sorry you experienced so many difficulties during your stay with us. This is not the type of review we are accustomed to receiving, and it is very disappointing to read. Your comments will be shared with the team, and...More

Reviewed November 27, 2017

The manager sandy gave no time for people to leave. She busted in the room at about 11:12 when checkout was at 11 saying checkout time was a long time ago it was a very rude and disrespectful experienceMore

Review collected in partnership with Extended Stay
Thank michellenS3818PZ
Response from 00esa, Manager at Extended Stay America - Cleveland - Beachwood - Orange Place - NorthResponded November 28, 2017

We're disappointed that you encountered service problems and we were unable to resolve them to your satisfaction. Even more distressing is the fact that you were met with anything other than friendly service in the process. This is not acceptable, and we will redouble our...More

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About
Amenities
Top amenities
Free Parking
Free High Speed Internet ( WiFi )
Hotel Amenities
Free Parking
Self-Serve Laundry
Room amenities
Microwave
Details
Price range
$85 - $107 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Suites, Family Rooms
Details
Price range
$85 - $107 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Suites, Family Rooms
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Traveler (1)
Room & Suite (4)
Dining (2)
Hotel & Grounds (4)
Bathroom (2)
Questions & Answers
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clpmj2
July 26, 2016|
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Is there a pool on the property?
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Room Tips
"The Deluxe room is really nice w/sofa, coffee table too."
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"I spoke with the hotel and received a great room!! If you are bringing a pet your are required to call."
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