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DoubleTree Cleveland East/Beachwood

Doubletree.com$95*
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06/04/2017 06/05/2017
1 room 2 adults 0 children
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DoubleTree Cleveland East\/Beachwood
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700 Reviews from our TripAdvisor Community

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There are newer reviews for DoubleTree Cleveland East/Beachwood
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Showing 696: English reviews
san francisco, United States
Reviewed October 19, 2016

This hotel has been around for a while. I chose it because of the location and I wanted a restaurant. Close to other places to eat and Starbucks. The hotel feels like it has been around a long time. It needs some updating. However, that being said the staff is terrific. Right from the time I checked in to checkout...

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank Joe W
Steve M, General Manager at DoubleTree Cleveland East/Beachwood, responded to this review

Dear Joe W, Very glad to hear that our staff delivered the "WOW" experience for you! I will share your feedback with the entire Team as I know they will be excited to hear that you thoroughly enjoyed your stay, and we will continue to work in order to earn that "10". Sincerely, Steve Mitchell 216-464-5950

Ottawa, Canada
Reviewed October 18, 2016 via mobile

I was concerned after reading other reviews BUT it was great. The hotel is in a business type district not a real commercial spot but it is very close to anything you would need and it's only 25 minutes from the waterfront of downtown Cleveland. They took very good care of us....and free chocolate chip cookies anytime you go by...

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Helpful?
Thank Tumauni
Steve M, General Manager at DoubleTree Cleveland East/Beachwood, responded to this review

Dear Tumauni, Thank you for your kind words and I'm glad that our staff took good care of you during your visit. I agree that we are conveniently located to a number of great venues and we also provide complimentary shuttle transportation within a 5-mile radius of the hotel. I hope to have the opportunity of thanking you in person...

Dallas, United States
Reviewed October 18, 2016

This was my 2nd time staying at this location and I will likely stay there again. Everything was perfect. The staff was friendly upon arrival and throughout my stay and my room was clean and comfortable. The Beachwood neighborhood is nice with shopping nearby and hanging out downtown is only a short car ride.

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank Frederica P
Steve M, General Manager at DoubleTree Cleveland East/Beachwood, responded to this review

Dear Frederica P, I very much appreciate you taking the time to share your recent experience at our hotel. I'm glad to hear you found the staff to be friendly and accommodations to be clean and comfortable. Come see us again soon! Steve Mitchell 216-464-5950

Portland
Reviewed October 17, 2016

Staff are very friendly. Rooms overpriced for what you receive - no microwave. Fridge cooling system froze. Housekeeping lazy... did not clean room in its entirety... visible dust, bed sheets not changed. Only 2 towels per room - we were a couple, would have liked 4 towels. Sink had a slow clog and even after we mentioned this to the...

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank Lesley K
Miri L, on behalf of the staff at DoubleTree Cleveland East/Beachwood, responded to this review

Dear Lesley K We’re sorry we didn’t provide the high quality of services you deserve. This is not typical of our hotel and staff, and we have addressed the issues you mentioned. We try to make each guest experience a great one at our hotel as your satisfaction is important to us. Thank you again for your feedback and we...

Columbus
Reviewed October 17, 2016

The manager allowed a customer to check into my room without asking for identification. When I arrived to my room there was a stranger in my room. When I went back to the front desk, the manager did not apologize. We took our business else where

Review collected in partnership with DoubleTree by Hilton
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Helpful?
1Thank Chanel L
Miri L, on behalf of the staff at DoubleTree Cleveland East/Beachwood, responded to this review

Dear 533chaneln We’re sorry we didn’t provide the high quality of services you deserve. This is not typical of our hotel and staff, and we have addressed the issues you mentioned. We try to make each guest experience a great one at our hotel as your satisfaction is important to us. Thank you again for your feedback and we hope...

Newbury Park, CA, United States
Reviewed October 16, 2016

The staff is very congenial and helpful. Checking in is a breeze, as is checking out. The location is convenient to my business needs, and to many attractions. The parking is more than adequate, and rooms are spacious, with plenty of workspace. The restaurant/bar is nicely decorated, with more than decent food choices. There are also many restaurants & markets...

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank Margaret S
Steve M, General Manager at DoubleTree Cleveland East/Beachwood, responded to this review

Dear Margaret S, Thank you for your comments regarding your recent stay at our hotel. I'm pleased that you found our staff to be very congenial and helpful. I agree there are many great restaurant choices near by, however one of the best is just an elevator ride away! Sincerely, Steve Mitchell 216-464-5950

Benicia, California
Reviewed October 16, 2016

The DoubleTree offers a big welcome to guests. The rooms are comfortable and the free breakfast is a notch above average.Being a Hilton Honors member assures a cooke on check in and free internet access.

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank Peter A
Steve M, General Manager at DoubleTree Cleveland East/Beachwood, responded to this review

Dear Peter A, Thank you for your comments regarding your recent stay. I'm glad your room was comfortable and it sounds as though you enjoyed our fresh breakfast selections. We'll have a warm cookie waiting for you on your next visit! Sincerely, Steve Mitchell 216-464-5950

Dracut, Massachusetts, Usa
Reviewed October 14, 2016

Flew to Columbus and caught the Ohio state game,drove here after the game were greeted nicely by staff and were handed welcome bags per room with water and cookies and free breakfast coupons, Greta rate ,great hotel accommodating and clean Would use this hotel and others in the future .

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank Paul B
Steve M, General Manager at DoubleTree Cleveland East/Beachwood, responded to this review

Dear Paul B, Thank you for choosing to stay with us and I'm glad to hear that you enjoyed your stay, despite the outcome of the game! Sincerely, Steve Mitchell 216-464-5950

Pittsburgh, United States
Reviewed October 11, 2016

This clean, efficient hotel is located close to many places to shop. I was welcomed thoroughly and also able to find many of the comforts of home. There is a nice exercise room and the pool/spa complex is extremely clean and satisfying.

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank Judi V
Steve M, General Manager at DoubleTree Cleveland East/Beachwood, responded to this review

Dear Judi V, Thank you for sharing your feedback regarding your recent stay with us. I'm glad you found all the comforts of home while staying with us and hope you have the opportunity to visit us again very soon! Sincerely, Steve Mitchell 216-464-5950

Hamilton, Canada
Reviewed October 11, 2016

Filthy bathroom, stained carpets, barking dogs in the room across the hall. I guess they let pets into the rooms on the ground floor...that would have been good information after standing for 30 minutes in line to get my key ( with Hilton Honors and having done an electronic check-in) Good location, ok prices, but no better than a motel...

Review collected in partnership with DoubleTree by Hilton
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Helpful?
1Thank Hewie5417
Miri L, on behalf of the staff at DoubleTree Cleveland East/Beachwood, responded to this review

Dear Hewie5417 Thank you for your feedback about your recent stay with us. We are very sorry that you were disappointed with the cleanliness of your guest room. We try to be very vigilant in this area because we know how important it is for our guests. Based upon your review, we are actively working with our housekeeping staff so...

Questions? Get answers from hotel staff and past guests. Ask a question

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06/04/2017 06/05/2017
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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Free Parking
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Business Center with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Conference Facilities
  • Self-Serve Laundry
Official Description (provided by the hotel)
Come enjoy Cleveland, Ohio and the Hilton Cleveland East Beachwood Hotel in Beachwood, Ohio. With 404 recently renovated rooms, large event facilities, and indoor and outdoor pools, we are a perfect choice for all! ... more   less 

Additional Information about DoubleTree Cleveland East/Beachwood

Address: 3663 Park East Dr, Beachwood, OH 44122-4315 (Formerly Hilton Cleveland East/Beachwood)
Location: United States > Ohio > Beachwood
Price Range: $110 - $168 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — DoubleTree Cleveland East/Beachwood 3.5*
Number of rooms: 404
Reservation Options:
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Also Known As:
Hilton Cleveland East/Beachwood Hotel Beachwood
Hilton Beachwood
Beachwood Hilton
DoubleTree Cleveland East/Beachwood Ohio
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Questions & Answers

Here's what travelers have asked, with answers from DoubleTree Cleveland East/Beachwood staff and other travelers.
5 questions
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Questions? Get answers from DoubleTree Cleveland East/Beachwood staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Don't choose any room in this hotel.”
632margaretr, Apr 4, 2017 | Read review
“Friendliness Staff EVER!!!!!!!!!!!!”
o1_cisco, Nov 14, 2016 | Read review
“Elevator doors are quite loud so pick a room far from them.”
RITiger, Oct 9, 2016 | Read review
“No idea. Our experience was not favorable.”
msmargaretg, Aug 10, 2016 | Read review
“Some rooms are a distance from the main entrance. If you are concerned, ask what building you will be in.”
kjnunes, Aug 2, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
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$95* /night
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Prices are for 1 room, 2 adults
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