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DoubleTree Cleveland East/Beachwood

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3663 Park East Drive, Beachwood, OH 44122 (Formerly Hilton Cleveland East/Beachwood)
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DoubleTree Cleveland East\/Beachwood
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558 Reviews from our TripAdvisor Community

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Showing 557: English reviews
Saint Louis, Missouri
Level Contributor
41 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed yesterday NEW

It had been at least 6 years since I stayed here last. It had gotten itself a bad reputation regarding quality. Six years later there has been a Fantastic turn around. Although it Definitely needs an update. My room was clean, and well cleaned each day. From the front desk, to housekeepers, to the bartenders to the employees passing in... More 

Helpful?
Thank stlxer
Philadelphia, Pennsylvania
Level Contributor
128 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
4 of 5 stars Reviewed yesterday NEW

The hotel is in a nice section of town about 30 minutes from downtown. But it is about 3 minutes from the end of the Blue Line rapid transit and the hotel will take you there and bring you back. About $2.50 one way. The breakfast bullet is good and about $14. Don't like the lunch and dinner menu. Bat... More 

Helpful?
Thank happyflyer45
Lisbon, Ohio
1 review
4 of 5 stars Reviewed yesterday NEW

Stay here, great place, eat elsewhere. Fod was expensive and just bad, especially the breakfast. During what they called breakfast, service was bad, options terrible. Omelets were good. Staff, room, amentities were great, just eat elsewhere.

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank ericmV827QG
Aliquippa, United States
1 review
5 of 5 stars Reviewed 1 week ago NEW

The room was extremely clean and well-taken care of and staff were fantastic; very friendly and helpful. My fiance had surgery at Laser Spine Institute and they even found a room close to the elevator for us. We love that they are partnered with Laser Spine Institute and this is one of the best hotel stays we have ever had.... More 

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Shannon L
John D, General Manager at DoubleTree Cleveland East/Beachwood, responded to this review

Dear Shannon L, Thank you for your recent Five Star review of the DoubleTree in Beachwood, Ohio. I do hope that your husband is on the mend from his back surgery from Laser Spine. We are grateful to be partnering with the Laser Spine Institute. They are a very reputable and professional organization like Hilton and we are a solid... More 

Indianapolis, Indiana
2 reviews
5 of 5 stars Reviewed 1 week ago

Excellent place to stay while visiting the Cleveland Area. My room was very clean, bed & pillows were extremely comfortable, and the pool was wonderful for my 2 & 4 year olds. Staff was very nice, friendly and helpful. I will definitely stay here again in the future.

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Shelly U
John D, General Manager at DoubleTree Cleveland East/Beachwood, responded to this review

Dear Shelly U, Thank you for your recent Five Star review of the DoubleTree by Hilton in Beachwood, Ohio. I was very happy to read that our staff and hotel amenities had exceeded your expectations in every area !!!I am glad that you and your children enjoyed the pool. Looking forward to having you back with us again. Sincerely, John... More 

Watertown
Level Contributor
38 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
3 of 5 stars Reviewed 1 week ago via mobile

I was given a room on the older 1 story portion of the hotel, and I was not impressed. The room was 86 degrees when I walked in (it was 95 outside) and the air took HOURS to catch up. The room was uncomfortably warm all night, leading to difficult sleep for me. The bed was WAY too soft, almost... More 

Helpful?
Thank John R
John D, General Manager at DoubleTree Cleveland East/Beachwood, responded to this review

Dear John R, Thank you for your recent review of our hotel on Trip Advisor. I was disappointed to read that we had checked you into a room where the temperature was not 72 degrees, or less. We are beginning to change out Mattresses. We have started on the upper floors. The next time you make a reservation with us... More 

Cleveland, Ohio
1 review
5 of 5 stars Reviewed 1 week ago

My Preferred Choice. Very comfortable quiet rooms friendly staff. Love the all you can eat omelettes lol. I would highly recommend the Doubletree. Looking forward to my next stay which should be in a couple of days.

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank A4479HMandrec
John D, General Manager at DoubleTree Cleveland East/Beachwood, responded to this review

Dear A4479HMandrec, Thank you for your Five Star review of the DoubleTree in Beachwood, Ohio. I am certainly glad you enjoyed our hotel and all of our amenities we offer, including the "All you can Eat Omelet Bar" :-) Watch your Cholesterol !! Most importantly thank you for recognizing the professionalism and friendliness of our staff . This is our... More 

Toledo, Ohio
1 review
4 of 5 stars Reviewed 1 week ago

Beds could have been softer and the cleaning staff totally rude! But other than that great. No one really delivers there past 10 but that's not the hotels problem. The pool side drink came in a plastic cup that was strange

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank joelleh292
John D, General Manager at DoubleTree Cleveland East/Beachwood, responded to this review

Dear joelleh292, Thank you for your nice four star review of the DoubleTree in Beachwood, Ohio. I am glad to have read that your overall experience met and or exceeded your expectations. I do apologize for what you had experienced with your Housekeeper. Traditionally the Helpfulness of our Staff has been historically one of our strongest scores. All Poolside Food... More 

Marietta, Ohio
1 review
1 of 5 stars Reviewed 2 weeks ago

Staff was nice but the quality of hotel for the price is not worth the cost at all. Save your money and go to a Hampton inn. The room was filthy and when I told the front desk they didn't seem concerned. I placed a do not disturb sign on the door and at 8:30 am, I was awaken by... More 

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank jeremyw335
John D, General Manager at DoubleTree Cleveland East/Beachwood, responded to this review

Dear Jeremyw335, Thank you for you for your recent review about your experience at our hotel. Needless to say I was disappointed to read that we had failed to meet your expectations in every way. I was most disturbed by the fact that your room was not clean and upon check out we failed to make it right. I have... More 

Travelers are raving about these Beachwood hotels

Eagle Pass, Texas
1 review
5 of 5 stars Reviewed 2 weeks ago

Highly recommend this place!! Beds are super comfortable and the comforter was the best I've ever felt!! The only problem was limiting the pool usage to us, and not allowing my 2 children to visit the pool as our guests! But minor problem. I loved the whole place!

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank ricardoi41
John D, General Manager at DoubleTree Cleveland East/Beachwood, responded to this review

Dear ricardoi41, Thank you for your recent Five Star review of the DoubleTree by Hilton in Beachwood, Ohio. I appreciate all of your wonderful comments about our hotel and staff. Looking forward to having you back with us again. Email me below the next time you book direct with Hilton and have your kids to take swimming. We will make... More 

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Amenities

Highlights
  • Pool
  • Restaurant
  • Bar/Lounge
  • Room Service
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Hot Tub
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Business Center with Internet Access
  • Laundry Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
Come enjoy Cleveland, Ohio and the Hilton Cleveland East Beachwood Hotel in Beachwood, Ohio. With 404 recently renovated rooms, large event facilities, and indoor and outdoor pools, we are a perfect choice for all! ... more   less 

Additional Information about DoubleTree Cleveland East/Beachwood

Address: 3663 Park East Drive, Beachwood, OH 44122 (Formerly Hilton Cleveland East/Beachwood)
Location: United States > Ohio > Beachwood
Price Range: $103 - $227 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — DoubleTree Cleveland East/Beachwood 3.5*
Number of rooms: 404
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Also Known As:
Hilton Cleveland East/Beachwood Hotel Beachwood
Hilton Beachwood
Beachwood Hilton
DoubleTree Cleveland East/Beachwood Ohio
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