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Castaways Resort & Spa Mission Beach

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Castaways Resort & Spa Mission Beach
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644 Reviews from our TripAdvisor Community

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Showing 592: English reviews
Bendigo, Australia
Level Contributor
37 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed 5 days ago NEW via mobile

We eloped to Castaway's last week. The staff and restaurant there are first rate. I'm only not giving them 5 stars as the accommodation is a bit tired. It is very clean and spacious however and we had a terrific five nights there. I'm sure that had the rain not come in we would have had an even better wedding... More 

Helpful?
Thank Amanda J
David B, General Manager at Castaways Resort & Spa Mission Beach, responded to this review

Dear Amanda Congratulations on your wedding, yes the rain can be difficult and its very unseasonal for us in August. We are however, delighted that our staff were able to make your day as pleasant as they could given the weather. See you next year Regards More 

Adelaide, Australia
2 reviews
5 of 5 stars Reviewed 6 days ago NEW

Beachfront room has amazing views of beautiful Mission Beach. Needs deck or tiling out front to minimise sand into room. Continental breakfast included in price. Good restaurant for lunch & dinner. Good staff. Loved our time here, will return and recommend. Shame it wasn't warm enough to utilise lovely pool facilities

Helpful?
Thank dtpapps
David B, General Manager at Castaways Resort & Spa Mission Beach, responded to this review

Dear dtpapps Thank you for your review and feedback, we are delighted that you enjoyed your stay with us and in Mission Beach. We look forward to welcoming you back. Regards More 

2 reviews
4 of 5 stars Reviewed 1 week ago via mobile

Beachfront family room is what it says on the tin- 20m to sand (if that!). Furnishings very modern and comfortable. Could perhaps do with some replacements, for example poorly fitting blinds, but otherwise bright and roomy. Shoddy wifi, only really accessible in reception. I imagine the open plan restaurant is more comfortable when it's not raining - lacking walls.

Helpful?
Thank Alex B
David B, General Manager at Castaways Resort & Spa Mission Beach, responded to this review

Dear Alex B, Thank for your review and feedback, We are delighted that you enjoyed your stay. Sorry about the rain really very unseasonal for this time of year. regards More 

Point Lonsdale, Australia
Level Contributor
13 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 1 week ago

We stayed 5 nights at Castaways. We enjoyed our stay in an ocean view room. Being on the second floor the view was good. The staff were all helpful and friendly. The included continental breakfast was of a good standard. The outlook from the restaurant/bar area was pleasant. The pool was nice;y located if a tad cold. Especially liked the... More 

Helpful?
Thank Janet K
David B, General Manager at Castaways Resort & Spa Mission Beach, responded to this review

Dear Janet, Thank you for your review and Feedback, we are delighted that you enjoyed your stay in Mission Beach, Yes its a great start to the morning following the walking track along the beach to the Village. Come back again soon. Regards More 

Australia
Level Contributor
15 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
2 of 5 stars Reviewed 2 weeks ago via mobile

The resort has a wonderful location overlooking Mission Beach but the cockroaches (babies too which means they haven't done their pest control!) and tired rooms with a very old, saggy mattress means $190 for the night was very overpriced. I am sure they can do better or it will inevitably cost them business.

Helpful?
Thank Zoe M
David B, General Manager at Castaways Resort & Spa Mission Beach, responded to this review

Dear Zoe M Thank you for your feedback and review. Inspects and bugs are part of life in tropical zones, however i will ask our pest control company to review the schedule given we have had some unseasonable rain, which may be a contributing factor. It is incorrect to say that we have not done our pest control as this... More 

Level Contributor
9 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We enjoyed our stay at Castaways, while we were not in the main part of the resort we were happy with our motel style room that was situated up the street from the main building. Breakfast was included but pretty basic however there is the option to purchase hot dishes if required. We ate out each night and were surprised... More 

Helpful?
Thank Margaret G
David B, General Manager at Castaways Resort & Spa Mission Beach, responded to this review

Dear Margaret G, Thank you for feed back and review, we are delighted that you enjoyed your stay in Mission Beach. With 3 swimming pools and 14 kilometres of safe child friendly beach, significant touring options and activities, Kids play areas were considered as not being required, however on days when it rains i agree we should look at some... More 

Brisbane, Australia
1 review
1 of 5 stars Reviewed 2 weeks ago

Not like the photos at all. Our room was directly opposite the elevator and very noisy. Room was smelly and dated. View was great other than a roof structure directly in front.....Included breakfast was a continental style, not advertised as this type when booking. Wifi terrible, and slow. Hardly any parking and was told to park in the street if... More 

Helpful?
Thank matthewhall3
Australia
Level Contributor
78 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
3 of 5 stars Reviewed 2 weeks ago

We stay in a 2 bedroom ground floor unit at a cost of $330 per night for 2 nights. The paint was peeling off the roof area, the gardens are barely maintained and the reception staff were very nonchalant. There was a $9 charge for using a credit card which annoys me when you are paying a $660 bill for... More 

Helpful?
Thank Fish_00
David B, General Manager at Castaways Resort & Spa Mission Beach, responded to this review

Dear Fish_00, Thank yo for your review and feedback, i will review your room and make the necessary improvements, thank you for pointing this out. Credit card charge is set to a automatic cost recovery of the fee charged by the banks for the use of credit cards, it has become necessary part of most business to recover these fees,... More 

Manchester, United Kingdom
Level Contributor
9 reviews
4 of 5 stars Reviewed 2 weeks ago

We stayed at Castaways resort in July for some winter sunshine. We stayed in one of the rainforest rooms which are in a separate block from the main hotel. The rooms were clean, tidy and well looked after and had its on small pool area. Had continental breakfast each morning which was ok but not enough variety for staying more... More 

Helpful?
Thank Dean F
Moncton, Canada
Level Contributor
738 reviews
57 hotel reviews
common_n_hotel_reviews_1bd8 680 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We spent a night at the Castaways Resort and Spa in Mission Beach a few weeks ago as part of our drive around Australia. It’s in a perfect location right on the beach so the views are outstanding, the staff were fantastic, service was really good and aside from some annoying neighbours down the hall slamming their door over and... More 

Helpful?
Thank JGDynamo
David B, General Manager at Castaways Resort & Spa Mission Beach, responded to this review

Dear JGDynamo, Thank you for your kind review and feedback, we are delighted that you enjoyed your stay with us and in Mission Beach. Sorry about the door !!!! Regards More 

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Amenities

Highlights
  • Pool
  • Restaurant
  • Beachfront
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Free Parking
  • Free Breakfast
  • Fitness Center with Gym / Workout Room
About the property
  • Beachfront
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
  • Kitchenette
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Laundry Service
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Room Service
  • Free Parking
  • Airport Transportation
  • Free Breakfast
  • Meeting Rooms
  • Business Center with Internet Access
  • Concierge
  • Banquet Room
  • Self-Serve Laundry
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Castaways Resort & Spa offers a wide range of accommodation, with 48 luxury beachfront rooms and self-contained apartments, a private beachside villa and 18 lush rainforest rooms, spread over two centrally-located properties. All rooms located within our beachfront property other than the hotel rooms, feature a private balcony or garden patio with stunning views out to the Coral Sea and Dunk Island. Our beachfront hotel rooms feature a full length windows with views of the beautiful beachfront. All rooms located within our rainforest property are surrounded by our lush rainforest gardens, providing wonderful serenity and privacy. All guests have access to all of our facilities, including our 25m lap pool, beachfront leisure pool, rainforest lagoon pool, gym, laundry, Drift Day Spa and Bibesia Restaurant and Cocktail Bar, which is open 7 days a week for breakfast, lunch and dinner. Wifi is free and accessible throughout the resort and all parking is off-the-road and complimentary. ... more   less 

Additional Information about Castaways Resort & Spa Mission Beach

Address: 2 Pacific Pde, Mission Beach, Queensland 4852, Australia
Location: Australia > Queensland > Mission Beach
Price Range: $82 - $241 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Castaways Resort & Spa Mission Beach 4*
Number of rooms: 65
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Also Known As:
Castaways Resort & Spa Mission Beach Hotel Mission Beach
Castaways Resort And Spa Mission Beach
Castaways Hotel On Mission Beach
Castaways Resort On Mission Beach
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