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Barrier Reef Motel Innisfail

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Barrier Reef Motel Innisfail
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64 Reviews from our TripAdvisor Community

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Showing 63: English reviews
Dalby, Australia
Level Contributor
26 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Good location for travellers as it leads easily out of town. Comfortable rooms but the free internet and cable TV was no where to be found but this could be because the new management had recently taken over and was perhaps sorting this at the time of our stay. Plenty of off street parking. Restaurant was closed during our stay... More 

Helpful?
Thank Peter B
glenjoanne, Manager at Barrier Reef Motel Innisfail, responded to this review

Thank you for your review Peter. Sorry about the confusion with the pay TV. The Austar channels are installed on all of our Televisions. They appear as channels 1 - 9. To change between free to air and Austar the TV/DTV button needs to be pressed. The room compendium includes instructions on each particular brand of TV how to change... More 

Melbourne, Australia
Level Contributor
38 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
3 of 5 stars Reviewed June 5, 2016 via mobile

A quick perusal of the township showed this motel to be the best of a fairly ordinary bunch. They knew it too, charging a high price tag for a small prison-like cell, dark if you shut the door, with limited natural ventilation. Fortunately we got one of the rear units so less traffic noise. Plenty of room to park as... More 

Helpful?
Thank Yolanda H
glenjoanne, Owner at Barrier Reef Motel Innisfail, responded to this review

Thank you for your appraisal of our motel. Had we known that you had an issue with your meal in our restaurant, our chef who is competent and fully qualified, would have had the chance to rectify the problem. Our restaurant has a good reputation with our clients, guests and the locals and we pride ourselves on the quality of... More 

Cairns, Australia
1 review
4 of 5 stars Reviewed May 10, 2016

Not flash but comfortable family suite. Tasty convenient breakfast. Internet, Friendly service. Room service. Convenient location and easy to find. Most times there is place for undercover parking. Restaurant and room service available.

Review collected in partnership with this hotel

Helpful?
Thank T2566ALcatherineg
glenjoanne, Manager at Barrier Reef Motel Innisfail, responded to this review

Thank you for your comments and we hope you get to stay with us again soon. Joanne and Glenn More 

Atherton
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed May 9, 2016

Our room was very clean and had a very comfy bed and and a clean bathroom. There was a perfect area for preparing for a dance Eisteddfod as well. The cupboard was big enough to hold all the costumes and overall we were very happy.

Review collected in partnership with this hotel

Helpful?
Thank MikeAtherton
glenjoanne, Manager at Barrier Reef Motel Innisfail, responded to this review

Glenn and I are glad that you were happy with your stay and were able to get a good nights sleep before being able to prepare for the Eisteddford in confort. Thanks Joanne More 

Brisbane Australia
Level Contributor
74 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 174 helpful votes
4 of 5 stars Reviewed May 5, 2016

Stayed in this motel during a business visit. Good rooms with clean amenities. Comfortable beds and pillows. Well-kept overall. Check in was quick and friendly. Did not have meals on site but the quality of tea and coffee provided in rooms was quite good. Plenty of on-site parking and not too far from the city centre. Overall a great stay.

Helpful?
Thank OZ-Travelling-Family
glenjoanne, Owner at Barrier Reef Motel Innisfail, responded to this review

Thank you OZ Travelling Family for your kind review. We try hard to make sure our guests are able to get to their rooms as soon as possible as we know that being on the road can be very tiring. We pride ourselves on the overall cleanliness of our motel and grounds. We look forward to having you stay with... More 

Level Contributor
43 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
5 of 5 stars Reviewed May 4, 2016 via mobile

Stayed here for one night. Beautiful clean rooms...food brilliant and meals huge! And staff are very friendly and helpful! I stayed in a family room as that all that must have left and it had everything you could have needed...full kitchen including everything you would need to cook with. Will be back for sure. Good location and heaps of parking.

Helpful?
Thank KWandKO22
glenjoanne, Manager at Barrier Reef Motel Innisfail, responded to this review

Thank you for your kind words. We cannot let you leave our restaurant hungry, that is why the huge meals. We have ideal parking for all sorts of transport and we are still in walking distance to the township of Innisfail. Hopefully see you again soon. Joanne and Glenn More 

Townsville, Australia
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed May 3, 2016

The service was fantastic. Thank you for phoning when I had already checked out to say I left something behind in the room. The room is clean, bed very comfortable. The meal in restaurant excellent & portions very generous. We will be back!

Helpful?
2 Thank 631angela
glenjoanne, Manager at Barrier Reef Motel Innisfail, responded to this review

We are glad you had an excellent meal in our restaurant. We could not let you leave hungry. Our new beds must be doing there job and my cleaners an even better job. Look forward to your next visit. Joanne and Glenn More 

Cairns, Australia
Level Contributor
43 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed April 29, 2016

The room was quite small, but perfectly adequate for our needs. And, it was very clean. The bed was very, very comfy! My daughter and I shared, and she made the same comment to me! Reception staff were very helpful too.

Helpful?
1 Thank Rebecca S
glenjoanne, Manager at Barrier Reef Motel Innisfail, responded to this review

We are proud that our cleaners are doing a good job and you had a comfortable nights sleep. We have been told by our guests on a number of occasions that the beds are comfortable and with the dark curtains that they have slept in. Reception is where it all begins. Thank you and hopefully one day we will see... More 

1 review
5 of 5 stars Reviewed April 28, 2016

Yes, Innisfail is a little out the way, but this motel on the inlet is superb. The rooms are clean, fresh and modern and the staff are at your absolute service! The food at the restaurant is amazing and although the menu limited, whatever you choose is prepared fresh and fast and presents like a 5 star! Fresh oysters, pasta... More 

Helpful?
Thank Eloise T
glenjoanne, Manager at Barrier Reef Motel Innisfail, responded to this review

We are glad that you were well looked after and the food in the restaurant was amazing. Look forward to a return visit if you are ever back in Innisfail. Joanne and Glenn More 

Townsville, Australia
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed April 26, 2016

A basic family room that accommodated 5. It was good to be able to spend time in a room together instead of having to book two rooms. (2 parents - 3 young-adult children) Not extravagant but basic comforts - air-conditioning, television, tea and coffee, bathroom. Excellent parking available. Close to town Owners were Very accommodating ....who opened the dining room/restaurant... More 

Helpful?
Thank Bernadette124
glenjoanne, Owner at Barrier Reef Motel Innisfail, responded to this review

Thank you for your wonderful feed-back. We are pleased you had a comfortable stay and enjoyed an excellent breakfast... hopefully one day we will see you again ... Glenn and Joanne More 

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Amenities

Highlights
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Pool
  • Room Service
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
Things to do
  • Restaurant
  • Bar/Lounge
  • Pool
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Room Service
  • Business Center with Internet Access
Official Description (provided by the hotel)
The Barrier Reef Motel is AAA rated at 3.5 star and is ideally located between Cairns and Townsville. The motel has a fully licensed restaurant and bar with lounge area.... and is the place to stay in Innisfail. The rooms are modern and air conditioned to ensure a comfortable stay. Internet access is available in all rooms and at reception. Guest laundry, cable TV and swimming pool are some of the facilities available to enjoy. ... more   less 

Additional Information about Barrier Reef Motel Innisfail

Address: 2 River Ave | Bruce Highway, Innisfail, Queensland 4860, Australia
Location: Australia > Queensland > Innisfail
Price Range: $111 - $119 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Barrier Reef Motel Innisfail 3.5*
Number of rooms: 40
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