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Barrier Reef Motel Innisfail

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Barrier Reef Motel Innisfail
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68 Reviews from our TripAdvisor Community

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Showing 67: English reviews
Brisbane, Australia
Level Contributor
16 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 3 days ago NEW via mobile

I stay in a lot of motels around Australia. Standout characteristics here include: - Cleanliness of rooms - Complementary french press style coffee in room (at time of writing) - Good restaurant, albeit a little pricey. Town doesn't offer much quality dining, so win here. - Great staff. Friendly and going out of way to help. - Good location, 10min... More 

Helpful?
Thank 5-in-50
1 review
Reviewed 5 days ago NEW via mobile

I travel extensively and the staff and management at the Barrier Reef always make me feel welcome and at home. They go above to meet my needs and nothing is a problem. I choose to eat in at all times as the quality of the meals is excellent (Reef and more Reef is to die for). Value for money is... More 

Helpful?
Thank macca181
Batemans Bay, Australia
Level Contributor
393 reviews
62 hotel reviews
common_n_hotel_reviews_1bd8 143 helpful votes
Reviewed 2 weeks ago

We chose to stay overnight at this Motel on a Far North Queensland road trip. Our room was located at the rear of the motel away from any traffic noise. The room we had has been modernised somewhat but is an odd shape - not the standard rectangle proportions. However, it was clean, tidy and comfortable. We did have a... More 

Helpful?
Thank pandd1946
glenjoanne, Owner at Barrier Reef Motel Innisfail, responded to this review

Thank you for your comments 'pandd1946'. We are pleased that our reception staff were able to help with your problem. Ants can become a nuisance especially when the rains are on their way. We have always prided ourselves on the cleanliness and comfort of our rooms and are always making improvements to our motel. I hope that you enjoyed your... More 

Mackay, Australia
Level Contributor
64 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
Reviewed September 11, 2016

I have stayed here may times over the past 15 years albeit under different management. As there are no competing options in Innisfail, this is the only acceptable accommodation available and this is reflected in the prices. It is located on the highway and is easy to find and access. Rooms are adequate although aged. Bathroom was very clean which... More 

Helpful?
Thank mildew1949
glenjoanne, Manager at Barrier Reef Motel Innisfail, responded to this review

Thank you for your review Mildew1949. We apologise if any of our staff seemed 'snooty', it is certainly out of character for any of our staff. Our internet is free for guests via a ticket system from Reception (details of access to this is included in the room compendium). This system that has been used very successfully by the Barrier... More 

Melbourne, Australia
1 review
Reviewed September 11, 2016

The Barrier Reef Motel is clean and comfortable. Rooms may seem a little basic by modern standards but they are fine for a night or two. The on site restaurant/bar provides good food. Innisfail doesn't provide a lot of accommodation options but the Barrier Reef Motel is the best of them.

Review collected in partnership with this hotel

Helpful?
Thank KEN D
glenjoanne, Owner at Barrier Reef Motel Innisfail, responded to this review

They you for your comments. We are always trying to improve our service and standards. Look forward to having you stay with us in the future. Joanne and Glenn More 

Dalby, Australia
Level Contributor
28 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed July 24, 2016

Good location for travellers as it leads easily out of town. Comfortable rooms but the free internet and cable TV was no where to be found but this could be because the new management had recently taken over and was perhaps sorting this at the time of our stay. Plenty of off street parking. Restaurant was closed during our stay... More 

Helpful?
Thank Peter B
glenjoanne, Manager at Barrier Reef Motel Innisfail, responded to this review

Thank you for your review Peter. Sorry about the confusion with the pay TV. The Austar channels are installed on all of our Televisions. They appear as channels 1 - 9. To change between free to air and Austar the TV/DTV button needs to be pressed. The room compendium includes instructions on each particular brand of TV how to change... More 

Melbourne, Australia
Level Contributor
49 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed June 5, 2016 via mobile

A quick perusal of the township showed this motel to be the best of a fairly ordinary bunch. They knew it too, charging a high price tag for a small prison-like cell, dark if you shut the door, with limited natural ventilation. Fortunately we got one of the rear units so less traffic noise. Plenty of room to park as... More 

Helpful?
Thank Yolanda H
glenjoanne, Owner at Barrier Reef Motel Innisfail, responded to this review

Thank you for your appraisal of our motel. Had we known that you had an issue with your meal in our restaurant, our chef who is competent and fully qualified, would have had the chance to rectify the problem. Our restaurant has a good reputation with our clients, guests and the locals and we pride ourselves on the quality of... More 

Cairns, Australia
1 review
Reviewed May 10, 2016

Not flash but comfortable family suite. Tasty convenient breakfast. Internet, Friendly service. Room service. Convenient location and easy to find. Most times there is place for undercover parking. Restaurant and room service available.

Review collected in partnership with this hotel

Helpful?
Thank T2566ALcatherineg
glenjoanne, Manager at Barrier Reef Motel Innisfail, responded to this review

Thank you for your comments and we hope you get to stay with us again soon. Joanne and Glenn More 

Atherton
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed May 9, 2016

Our room was very clean and had a very comfy bed and and a clean bathroom. There was a perfect area for preparing for a dance Eisteddfod as well. The cupboard was big enough to hold all the costumes and overall we were very happy.

Review collected in partnership with this hotel

Helpful?
Thank MikeAtherton
glenjoanne, Manager at Barrier Reef Motel Innisfail, responded to this review

Glenn and I are glad that you were happy with your stay and were able to get a good nights sleep before being able to prepare for the Eisteddford in confort. Thanks Joanne More 

Brisbane Australia
Level Contributor
89 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 206 helpful votes
Reviewed May 5, 2016

Stayed in this motel during a business visit. Good rooms with clean amenities. Comfortable beds and pillows. Well-kept overall. Check in was quick and friendly. Did not have meals on site but the quality of tea and coffee provided in rooms was quite good. Plenty of on-site parking and not too far from the city centre. Overall a great stay.

Helpful?
Thank OZ-Travelling-Family
glenjoanne, Owner at Barrier Reef Motel Innisfail, responded to this review

Thank you OZ Travelling Family for your kind review. We try hard to make sure our guests are able to get to their rooms as soon as possible as we know that being on the road can be very tiring. We pride ourselves on the overall cleanliness of our motel and grounds. We look forward to having you stay with... More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Pool
  • Room Service
About the property
  • Wheelchair access
Things to do
  • Restaurant
  • Bar/Lounge
  • Pool
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Room Service
  • Business Center with Internet Access
Official Description (provided by the hotel)
The Barrier Reef Motel is AAA rated at 3.5 star and is ideally located between Cairns and Townsville. The motel has a fully licensed restaurant and bar with lounge area.... and is the place to stay in Innisfail. The rooms are modern and air conditioned to ensure a comfortable stay. Internet access is available in all rooms and at reception. Guest laundry, cable TV and swimming pool are some of the facilities available to enjoy. ... more   less 

Additional Information about Barrier Reef Motel Innisfail

Address: 2 River Ave | Bruce Highway, Innisfail, Queensland 4860, Australia
Location: Australia > Queensland > Innisfail
Price Range: $110 - $121 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Barrier Reef Motel Innisfail 3.5*
Number of rooms: 40
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Questions & Answers

Questions? Get answers from Barrier Reef Motel Innisfail staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Ask for a ground level floor at the rear of the motel, away from highway noise.”
 of 5 bubbles mildew1949, Sep 11, 2016 | Read review
“Larger family rooms available”
 of 5 bubbles Bernadette124, Apr 26, 2016 | Read review
“Room 15 is set back from the parking area and was quiet with a garden outlook.”
 of 5 bubbles episode10, Oct 11, 2015 | Read review
“My room was one of the few on the upper floor. This placed the room a little closer to the road, but provided a nice view of the rain, and over the parkland opposite ”
 of 5 bubbles BruceG503, Jul 16, 2015 | Read review
“Standard rooms don't have microwaves so so people are aware for heating or reheating. Management will assist any needs you have though I am certain”
 of 5 bubbles 1tracet, Mar 7, 2015 | Read review
5 of 5
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