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Western Gateway Motel

Corner Hospital Road & Theresa Street, Emerald, Queensland 4720, Australia
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23 Reviews from our TripAdvisor Community

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Showing 23: English reviews
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago via mobile

Fantastic place to stay, very clean spacious rooms, welcoming hosts , no trouble to help you out, fully equipped kitchen good size fridge, location is fabulous just across from shopping centre, very central. Would be the first place to stay next time.

Helpful?
1 Thank Elaine N
Brisbane, Australia
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed June 14, 2016

Rooms are comfortable and clean. Friendly staff and a very welcoming environment to be a part off. Was exceptionally well looked after by the staff. Great place to stay on my first trip to Emerald. I expericed my first ever stone grilled steak at the restaurant and it was incredible. I recommend the Western Gateway Motel when visiting Emerald. Amy

Helpful?
1 Thank amyallom
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed June 12, 2016

Great Local Environment with Rooms that are Clean , Quiet and Comfortable . Big Car Parks with plenty of space . Great Place to stay in Emerald. The restaurant is amazing for Dinner and Breakfast . Our Hosts were lovely and made sure we were well looked after . Everyone is so friendly , I would recommend The Gateway to... More 

Helpful?
Thank Paula M
Queensland, Australia
Level Contributor
36 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed May 14, 2016 via mobile

My second visit to this motel, I stayed in the apartments across the road from the motel. The price considerably cheaper than all the accommodation on a recent trip to Victoria. The kitchenette had everything we needed to cook dinner. The bed was very comfortable and unit nice and quiet, had the best nights sleep. Again had a great breakfast... More 

Helpful?
1 Thank Justjoanne
Gold Coast, Australia
Level Contributor
9 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed March 16, 2016

Do not be fooled by any advertising from this motel, the service here is horrific, the owners are arrogant, and i would not book there ever again, theres alot to be said for old fashioned customer service, and valuing the guests that are staying there, who want to enjoy their holiday, I have never in my life come across such... More 

Helpful?
Thank Steve C
Anthony C, Manager at Western Gateway Motel, responded to this review

Sorry have no recollection of any incident that either manager can recall that may have offended you. With regard to any failure that may have happened in the restaurant, a community event at the race course got a much larger larger response than expected. Managements family, husband wife daughter were called in to the restaurant to give support. Every restaurant... More 

Travelers are raving about these Emerald hotels

Melbourne, Australia
Level Contributor
17 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed October 24, 2015

Room was comfortable. Staff friendly and helpful. Had tea/coffee facilities only and ironing board. No microwave. There is free wi-fi bit you had to ask. Quite close to the main city centre. Breakfast and dinner at the cafe or room service. You need to enter via Theresa street

Helpful?
1 Thank Philosphie
Anthony C, Manager at Western Gateway Motel, responded to this review

Thank you very much for your review! We are glad you enjoyed your stay and hope to see you again! More 

Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed September 29, 2015 via mobile

The staff and owners couldn't do enough for us even offering a front porch to get our bikes in outbid the rain. Opened the bar early so we could have a few drinks. Great food at the restaurant and the cheapest room rate we had experienced so far in our trip also threw in breakfast at an unbeatable rate. Comfortable... More 

Helpful?
1 Thank Kathryn A
Anthony C, Manager at Western Gateway Motel, responded to this review

Hi Kathryn, we are so glad you enjoyed your stay! Safe travels and we hope to see you again! More 

Longreach, Australia
Level Contributor
100 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
5 of 5 stars Reviewed August 22, 2015 via mobile

I stay here regularly. Rooms from $100 a night and they are modern clean and comfortable. Only a short walk to tavern. Maccas, Big Rooster and a shopping centre are also across the road. Restaurant is on site and is exceptional. Totally recommend.

Helpful?
2 Thank LG12363
Anthony C, Manager at Western Gateway Motel, responded to this review

Thank you. You are always welcome More 

Adelaide, Australia
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed July 17, 2015

I found staff extremely friendly and helpful, the rooms well priced quiet and comfortable and better than the price they ask (hope they don't put them up now). The bar and restaurant is top notch with nice staff ready to help and good food also.. Highly recommend!!

Helpful?
1 Thank Simon S
Jervis Bay, Australia
Level Contributor
20 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
5 of 5 stars Reviewed July 4, 2015 via mobile

Traveling from Cairns to Melbourne. It was so nice to stay at a clean and comfortable motel family room. Not having been to Emerald before its often hard to choose a motel by its shopfront. I would recommend this to other travelers. Ate in the restaurant too. Great food and service.

Helpful?
1 Thank seahorset
Anthony C, Manager at Western Gateway Motel, responded to this review

I hope you enjoyed the inland route, less traffic, different scenery, hope to see you again More 

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Amenities

Highlights
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Room Service
About the property
  • Wheelchair access
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Kitchenette
In your room
  • Air Conditioning
  • Refrigerator in room
Services
  • Free Parking
  • Room Service
  • Dry Cleaning
  • Laundry Service

Additional Information about Western Gateway Motel

Address: Corner Hospital Road & Theresa Street, Emerald, Queensland 4720, Australia
Location: Australia > Queensland > Emerald
Price Range: $84 - $89 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Western Gateway Motel 3.5*
Number of rooms: 50
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