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Alexander House Hotel & Utopia Spa

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Traveler (1211)
Room & Suite (464)
Dining (201)
Overview
  • Excellent65%
  • Very good18%
  • Average11%
  • Poor4%
  • Terrible2%
Travelers talk about
“champagne bar”(223 reviews)
“hot tub”(180 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
5 Star accommodation
All hotel details
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Rooms
Aug 27Aug 28
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (2,448)
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Traveler rating
1,543
458
275
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63
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1,543
458
275
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63
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21 - 25 of 2,439 reviews
Reviewed 3 weeks ago

We stayed for one night and enjoyed a wonderful dinner and breakfast. The spa was great and very relaxing. The gardens and outside space very lovely. All the staff were very friendly and exceptionally helpful. We would recommend this hotel and will stay again.More

Thank sue007steve
Response from Sindarmy V, Guest Services Manager at Alexander House Hotel & Utopia SpaResponded 1 week ago

Dear sue007steve, Thank you for taking the time to write a review on TripAdvisor following your recent stay at Alexander House Hotel and Utopia Spa. I was pleased to read that you had a very enjoyable stay with us and were satisfied with both our...More

Reviewed 4 weeks ago via mobile

Went here for a meeting and a meal in their Three Rossete restaurant , from start to finish perfect in every way. Service is excellent, the food superb and well presented and attention to detail is first class. Eat here , stay here the setting...More

Thank Philip L
Response from Sindarmy V, Guest Services Manager at Alexander House Hotel & Utopia SpaResponded 1 week ago

Dear Philip L, Thank you for taking the time to share your feedback on Tripadvisor following your recent stay at Alexander House Hotel and Utopia Spa. I was delighted to read that you had a wonderful dining experience in our 3 rosettes fine restaurant AG's...More

Reviewed 4 weeks ago

Just back from a night away with my wife for her birthday, we had a spa suite "Treetops", a great room with good quality finishes and fittings, the bed was one of the best I've had the pleasure to sleep in, we didn't have dinner...More

1  Thank DarrellField
Response from Sindarmy V, Guest Services Manager at Alexander House Hotel & Utopia SpaResponded 2 weeks ago

Dear DarrellField, Thank you for taking the time to writea review on Tripadvisor fdllowing your recent stay at Alexander House Hotel and Utopia Spa. I am delighted you had an enjoyable stay with us in one of our beautiful Spa Suite and found your bed...More

Reviewed July 12, 2018 via mobile

The positives, +Lovely staff + ok room. + great setting The negatives - the spa is ordinary. Maybe we have been spoilt as we normally go to nirvana spa in Wokingham but the spa at Alexander hotel is quite small with limited offerings. - nobody...More

Thank Nick K
Response from Sindarmy V, Guest Services Manager at Alexander House Hotel & Utopia SpaResponded 2 weeks ago

Dear Nick K, Thank you for taking the time to share your feedback on Tripadvisor following your recent stay at Alexander House Hotel and Utopia Spa. I was pleased to read that you liked the venue, your room and were satisfied with the level of...More

Reviewed July 12, 2018

Rather embarrassingly, we were invited to be taken to lunch at Alexander House by my Aunt for her Brother's Birthday present ..Whilst the grounds and house couldn't be faulted, we were most disappointed with the standard of lunchtime food...3 'sandwiches' actually a bagel and 2...More

Thank mail229
Response from Sindarmy V, Guest Services Manager at Alexander House Hotel & Utopia SpaResponded 2 weeks ago

Dear mail229, Thank you for taking the time to share your feedback on Tripadvisor following your recent stay at Alexander House Hotel and Utopia Spa. I am pleased you liked the hotel and its ground, however, I am disappointed to read that you did not...More

View more reviews
About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Free Parking
Fitness Center with Gym / Workout Room
Room Service
Restaurant
Free High Speed Internet (WiFi)
Bar/Lounge
Spa
Hotel Amenities
Free Parking
Room Service
Business Center with Internet Access
Wheelchair access
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Non-Smoking Hotel
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Pool
Fitness Center with Gym / Workout Room
Restaurant
Bar/Lounge
Spa
Hot Tub
Tennis Court
Heated pool
Indoor pool
Adult pool
Details
Price range
$186 - $624 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Quiet Hotel in East Grinstead
#3 Business Hotel in East Grinstead
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Details
Price range
$186 - $624 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Quiet Hotel in East Grinstead
#3 Business Hotel in East Grinstead
Room types
Suites, Non-Smoking Rooms, Accessible rooms
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Traveler (1211)
Room & Suite (464)
Dining (201)
Pool & Beach (42)
Amenities (124)
Business Center & Event Rooms (2)
Questions & Answers
Ask a question
Christopher A
August 14, 2018|
AnswerShow all 4 answers
Response from AlisonThomson | Reviewed this property |
Apologies I am not very sure, (but assume yes), may I suggest persevering with reception as if there is you may have to book a court in advance. Good luck...the place is amazing!
1
Vote
Buzzard100
April 16, 2018|
AnswerShow all 3 answers
Response from SueChit | Reviewed this property |
The hotel is non smoking. You cannot smoke anywhere.
1
Vote
Jilly17
March 26, 2018|
AnswerShow all 5 answers
Response from alexhL6457QI | Reviewed this property |
When we were there everything was working and the Spa was wonderful. Food was also very good.
1
Vote
Room Tips
"Third floor air conditioned and great views."
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"Go for a wander around the grounds and enjoy the views!"
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"There are a lot of stairs in the main building so if you don’t like slightly old fashioned, small lifts ask..."
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"Book spa treatments in advance and have dinner in AG's"
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