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Felbridge Hotel and Spa

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Felbridge Hotel and Spa
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1,067 Reviews from our TripAdvisor Community

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Showing 1,052: English reviews
Sittingbourne, United Kingdom
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed 4 days ago NEW via mobile

Stayed as part of a parking package which was at a very good price that's the only plus!! The hotel looks OK from outside and indeed the cube bar and public areas of the property look good, however the rooms are tiny badly appointed and contain the smallest hardest hotel bed i have experienced in some time! It should be... More 

Helpful?
Thank 9colinj
London
Level Contributor
15 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

Stayed here as we were attending a wedding in east grinstead. Staff we're very helpful and the room was nice. The rooms a a tad small but as we weren't spending much time it didn't matter. The room was also quite warm even with the air con on. The bath robes were a little used looking, one had a large... More 

Helpful?
Thank Georgina S
Level Contributor
4 reviews
4 of 5 stars Reviewed 5 days ago NEW via mobile

Me and my husband had a night away here last weekend. Its a lovely place. The man on the desk that greeted us was very grumpy and could do with a few lessons in how to deal with the public, but all the other staff were lovely. Our room was small for a superior room, but it was nice. Our... More 

Helpful?
Thank Samantha I
Ipswich, United Kingdom
Level Contributor
69 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

I've reviewed this based solely on the room. We didn't eat at the hotel or use any of the spa/gym facilities. Staff were pleasant and polite and got us set up quickly in our room - a bonus after a long day! Room itself was small but adequate. Very clean and room facilities were what we needed. Reasonable choice of... More 

Helpful?
Thank newlueh_la
Worthing, United Kingdom
1 review
3 of 5 stars Reviewed 6 days ago NEW via mobile

Had an amazing time with a hen do, staff are lovely nothing too much trouble, evening meal lovely, BUT cooked breakfast was a disaster, it took 30 mins to order it and when it came was cold especially scrambled egg, sent it back, 10 mins later after mixing up orders it came out and was STILL cold, couldn't eat it,... More 

Helpful?
Thank bobflojo62
Sonya_Young, General Manager at Felbridge Hotel and Spa, responded to this review

Thank you so much for taking the time to write your review, we appreciate all feedback from our guests. I am very happy to hear you enjoyed the hen do at the hotel and enjoyed your evening meal. I am very sorry to hear about the problems you had with breakfast, this is not usual practice for us and I... More 

Middlewich, United Kingdom
Level Contributor
6 reviews
4 hotel reviews
5 of 5 stars Reviewed 6 days ago NEW

Just returned from tiring air journey to Gatwick on a delayed flight. Staff were welcoming and helpful and the room was quiet and peaceful. Great facilities to relax and unwind and a good breakfast. Easy to find and safe overnight parking.

Helpful?
Thank 70meandher
Sonya_Young, General Manager at Felbridge Hotel and Spa, responded to this review

Thank you so much for taking the time to write your review, we appreciate all feedback from our guests. I am very happy to hear you enjoyed your stay with us. I hope you had a lovely holiday and we look forward to seeing you again. Warm regards Sonya Young General Manager More 

cannock
Level Contributor
55 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
4 of 5 stars Reviewed 1 week ago NEW via mobile

We, the same as a previous reviewer, used the hotel prior to flying from Gatwick and we too wish we'd been able to make more of the facilities. Our room was lovely, so was the bathroom. In the morning we got to our car to find it had a flat battery so had to ring our breakdown service. In the... More 

Helpful?
Thank CannockFrodo
Sonya_Young, General Manager at Felbridge Hotel and Spa, responded to this review

Thank you so much for taking the time to write your review, we really appreciate feedback from our guests. I am very pleased to read that you enjoyed your stay with us and liked our facilities. I am also very pleased to hear our team were so helpful with your car. Very glad you made it to check in in... More 

Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

We had the day at the spa, the value was great and the massage was the best we'd had a long time. Lunch was including the package and was delicious. Friendly staff and would thoroughly recommend it. We didn't stay overnight as we were booked in at the fantastic Windfalls hotel nearby so can't comment on the rooms at Felbridge.

Helpful?
Thank BlakeyNovis
Stephanie_Marketing, Manager at Felbridge Hotel and Spa, responded to this review

Thank you so much for taking the time to write such a lovely review, I am so pleased to hear you enjoyed your visit with us and your massage. We hope to see you again soon. Warm regards Stephanie Marketing Manager More 

Purley, United Kingdom
Level Contributor
63 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 63 helpful votes
4 of 5 stars Reviewed 1 week ago

Stayed at the Felbridge Hotel for a wedding last week and it was very pleasant indeed, if let down by a few minor housekeeping issues. Booking in was easy and help offered for luggage, although none was required. Upon arrival at my junior suite (236), the room was attractively furbished and the welcome message on the television screen a nice... More 

Helpful?
Thank SprinterSacre
Stephanie_Marketing, Manager at Felbridge Hotel and Spa, responded to this review

Thank you so much for taking the time to write your review, we really do appreciate all feedback from our guests. I am pleased you enjoyed your stay and take note of your comments about the room. I will be passing these on to our housekeeping department. We hope to see you again soon. Warm regards Stephanie Marketing Manager More 

Level Contributor
15 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 1 week ago via mobile

A nice, typical 4* hotel but a big issue is the lack of a lift. They staff are helpful with carrying luggage if required but still not a great building design. We didn't use any of the facilities as was only there for a night but it all looked very nice. Standard facilities in the room though air con was... More 

Helpful?
Thank Decor58
Stephanie_Marketing, Manager at Felbridge Hotel and Spa, responded to this review

Many thanks for taking the time to write your review, we appreciate all feedback from our guests. I am sorry to hear you had a problem with the air con being too warm but glad you enjoyed your stay overall. We hope to see you again soon. Warm regards Stephanie Marketing Manager More 

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Room Service
  • Free Parking
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Spa
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Business Center with Internet Access
  • Meeting Rooms
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Dry Cleaning
  • Laundry Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
A superb family-friendly hotel, The Felbridge Hotel and Spa has been rated as “Excellent” by TripAdvisor and in 2007 underwent an immaculate £5.5 million refurbishment. From standard doubles to luxury junior suites, all of the 120 rooms have been designed for ultimate comfort and relaxation and equipped to the highest standards with top-of-the range amenities, including high-speed internet access, flat screen TVs and pampering Elemis toiletries. Two fabulous restaurants provide guests with a delicious dining choice, from the relaxed and informal setting of the Bay Tree Restaurant to stunning fine dining in Anise, awarded a coveted 2 AA rosettes and recently named the “Best Eating Experience in Sussex” in the Sussex Food and Drink Awards. And you can start or end your evening with drinks in the stylish elegance of the Qube Bar. As a top leisure destination, Felbridge also offers outstanding sports and spa facilities. Unwind in the tranquil surroundings of the Chakra Spa, boasting 5 treatment rooms, an indoor heated pool, sauna, steam room and Jacuzzi, with a hair salon and nail bar also on site to complete the pampering experience! For the more energetic guest, there are 2 brand new tennis courts available, as well as a scenic jogging trail, and Felbridge is also close to both Chartham Golf Course and Lingfield Park Golf Course. Families can enjoy free use of all leisure facilities and the hotel is an ideal base for a whole host of fun family days out, being within easy reach of many popular attractions, including the Bluebell Railway, Pooh Corner and Ashdown Forest Llama Park. ... more   less 

Additional Information about Felbridge Hotel and Spa

Address: London Road, East Grinstead RH19 2BH, England (Formerly The Felbridge Hotel)
Location: United Kingdom > England > West Sussex > East Grinstead
Price Range: $94 - $240 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Felbridge Hotel and Spa 4*
Number of rooms: 120
Reservation Options:
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Also Known As:
Felbridge Hotel East Grinstead
Felbridge East Grinstead
Felbridge Hotel And Spa East Grinstead, West Sussex, UK
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