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Best Western Premier East Midlands Airport Yew Lodge Hotel

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33 Packington Hill, Kegworth DE74 2DF England
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveler (259)
Room & Suite (53)
Dining (44)
Travel safe during COVID-19
What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Paid stay-at-home policy for staff with symptoms
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Updated 10/15/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
Updated 10/15/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#1 of 2 hotels in Kegworth
Location
Cleanliness
Service
Value
Travelers' Choice
Best Western Premier East Midlands Airport Yew Lodge Hotel is an excellent choice for travellers visiting Kegworth, offering a quiet environment alongside many helpful amenities designed to enhance your stay. The rooms offer a flat screen TV, and getting online is possible, as free WI-FI is available, allowing you to rest and refresh with ease. Best Western Premier Yew Lodge Hotel, Kegworth features room service. In addition, as a valued guest, you can enjoy our Reeds Health club and Spa and an on-site Marco's New York Italian Restaurant. For the adventurous why not try one of our Escape Rooms, Houdini's Last Secret or U,S.S Redemption. Guests arriving by vehicle have access to free parking*. *Terms and Conditions Apply.
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Full view
Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Highchairs available
Pets Allowed ( Dog / Pet Friendly )
Airport transportation
Electric vehicle charging station
Parking
Wifi
Hot tub
Indoor pool
Heated pool
Fitness / spa locker rooms
Fitness classes
Sauna
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Wine / champagne
Shuttle bus service
Taxi service
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Photo copier / fax In business center
Spa
Facial treatments
Full body massage
Head massage
Manicure
Massage
Neck massage
Pedicure
Baggage storage
Non-smoking hotel
Outdoor furniture
24-hour check-in
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
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Room features
Blackout curtains
Bathrobes
Desk
Housekeeping
Interconnected rooms available
Room service
Flatscreen TV
Walk-in shower
Safe
Iron
Laptop safe
Private bathrooms
Wake-up service / alarm clock
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
Non-smoking rooms
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Residential Neighborhood
1,823Reviews21Q+A100Room tips
Traveler rating
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Popular mentions
Ruth H wrote a review Dec 2020
Dorchester, United Kingdom21 contributions5 helpful votes
We were on our way to a funeral and the staff made us very welcome. Room service was fast and delicious. Breakfast was excellent. The staff were very kind. The hotel is very attractive and our room was spacious and well decorated. The bathroom was very smart.
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Review collected in partnership with Best Western
Date of stay: December 2020
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
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Response from Yvonne Hyde, General Manager at Best Western Premier East Midlands Airport Yew Lodge Hotel
Responded 2 weeks ago
Dear Ruth H Thank you for taking the time to write this lovely review, it means a lot to us. I'm delighted you enjoyed the room service and breakfast. Its not our usual offering due to the pandemic but guests are happy that its a cooked breakfast and good selection in the evening so thank you for highlighting it on here. I'm glad you found the bedroom attractive and bathroom smart this is great feedback, I'm also delighted with your lovely comments regarding our team, it means so much to us and I'll be sure to pass it on. I'm sorry for the circumstances of your visit, please accept our sincere condolences, we'd love to see you back again under different circumstances. We wish you all the very best and look forward to seeing you again soon. Kind regards Yvonne Hyde General Manager
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jayanatha wrote a review Dec 2020
London, United Kingdom21 contributions37 helpful votes
We needed a one night stay while importing a car through a nearby company. The hotel staff couldn’t have been more helpful and the room was a decent size. With breakfast included at the price we paid it was a fantastic deal. Davina welcomed us, recommended a take away Indian restaurant and provided cutlery and plates. She responded immediately to queries and our breakfast was brought to our room at the exact time we’d requested. All COVID regulations were adhered to throughout our stay.
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Review collected in partnership with Best Western
Date of stay: December 2020
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Traveled on business
1 Helpful vote
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Response from Yvonne Hyde, General Manager at Best Western Premier East Midlands Airport Yew Lodge Hotel
Responded 2 weeks ago
Dear Jayanatha Thank you for taking the time to write this 5 star review, I'm delighted we could accommodate you during this difficult time. Davina really is a fantastic ambassador for the hotel and knows the village well, thank you for your kind comments I will be sure to pass those on to her. The Indian restaurant really is great, here's hoping on another visit you will be able to sample food from our lovely Marco Pierre White Restaurant on site although I'm delighted you enjoyed the fantastic breakfast. Its really important that you highlighted the Covid procedures, its something we've worked hard on and review regularly. We wish you all the very best and will hopefully see you again soon. Best wishes Yvonne Hyde General Manager
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Sightseer68519118757 wrote a review Dec 2020
1 contribution
I stayed one night at the YewTree lodge to pick up my daughter from Uni digs and bring her home. The hotel were brilliant. Check in was done via the internet so all I had to do was pick up my key. Breakfast was delivered to my room and I had a full breakfast menu to choose from. The room was very clean, bed was comfy and shower was good to. Price was great, it was a perfect experience
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Review collected in partnership with Best Western
Date of stay: December 2020
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Helpful
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Response from Yvonne Hyde, General Manager at Best Western Premier East Midlands Airport Yew Lodge Hotel
Responded 2 weeks ago
Dear Sightseer68519118757 Thank you for taking the time to write a review for us, and a 5 star one at that... it really does mean a lot to us. I'm delighted your stay was everything you needed. Thank you for your kind comments regarding the breakfast, bedroom and shower, I'm really pleased you enjoyed our facilities and hospitality. The quick check-in really is a good system, very fast and with minimal contact, it may be something we take away and use after this awful pandemic. I do hope you've all had a great Christmas and New Year and if you're visiting or collecting your Daughter again we would love to see you. Best wishes Yvonne Hyde General Manager
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davidsherwood2017 wrote a review Nov 2020
Leicester, United Kingdom5 contributions2 helpful votes
We have been regular visitors for over 15 years. Short Breaks and Weekly Lunches. Consistently,The Rooms and the Food have been excellent. But what makes us really feel comfortable is the welcoming and friendly atmosphere. Created by Sopha and the Whole Team,this makes us feel we are part of a caring and happy Family. We feel we can Relax and “Get away from it all”. Looking forward to this Hotel reopening. Thanks Again to Sopha and The Team🤗🤗
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Date of stay: October 2020Trip type: Traveled with friends
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Response from Yvonne Hyde, General Manager at Best Western Premier East Midlands Airport Yew Lodge Hotel
Responded 2 weeks ago
Dear davidsherwood2017 Thank you so much for taking the time to write this review for us. How much you and Wendy enjoy coming to us is really important to us all and the fact that you've taken the time to write about it when there is so much going on really does mean the world to us. I will pass your comments on to Sophie and the team and we look forward to welcoming you back really, really soon. Best wishes and stay safe Yvonne Hyde General Manager
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Jodie M wrote a review Nov 2020
Derby, United Kingdom5 contributions
Put in a pet friendly room when have allergies and asthma, blood stained mattress topper, no hand wash, poor customer service and bad attitude, bribed with money to not put bad reviews,room dusty,cobwebs and carpet full of dog hair. Only solution was for them to hoover room not change us. When complained we just got excuses and and tried to justify the blood stain.. 1 of our group had to sleep on it due to another 1 of our group being took to hospital.. sofa bed in room was not able to sleep as it was broke and the girl being 5 stone even sunk through the bed mattress had no support so not fit for the sofa bed. manager tried to state only for a child yet she knew we was 4 adults staying and also I have kids there's no way they could of slept on that so mattress ended up on floor we didn't see the blood until the morning as after the traumatic experience we just wanted to chill out and the girl who slept on the matress just went straight to sleep. In the morning when packing and tidying up I noticed it and the girl ran to the toilet and threw up! We couldn't believe what we was seein look at picture does that really look like coffee to you? The manager seems to think so and we was like that is no way coffe.. if coffee was spilt then would of spreaded more ect! after trying to complain to customer service and spending nearly £500 for 2 nights there justification was £60 even knowing 1 member didn't even stay the 2 nights or no meals or breakfast as she was in hospital. Emails I recieved shown no remorse just stating because ambulance was called and a member of staff was talking on the phone telling them what was happening apparently thats good enough for being OK with the fact the girl is now having to get checked for hiv ect cause she's worried she could of caught something. Hair in beds as well. All in all spa great can not fault the massages ect best part and pool and jacuzzi. The room we was in and the customer service has now made us never to return! And still feel disgusted.
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Date of stay: October 2020Trip type: Traveled with family
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Response from Yvonne Hyde, General Manager at Best Western Premier East Midlands Airport Yew Lodge Hotel
Responded Nov 15, 2020
Dear Jodie M I will address the points as you raise them. I'm sorry that you found a mark on your mattress topper and that there was some evidence of hair. With regards to the dust and cobwebs you speak of, the rooms are cleaned to a very high standard, however due to the pandemic rooms are on occasions not used for a few days or a week and slight dust and/or cobwebs can occasionally build up. All of the above was apologised for and £60.00 compensation given. Regarding My Duty Manager bribing you, what was actually said by you was that 'you would rather tell us than write it on Tripadvisor' to which my Duty Manager replied 'thank you, we would prefer that too'. You have since written to our Milan office and when I replied to say I thought the compensation was adequate you also threatened me with 'Tripadvisor' a tool you have used twice and both for 1 star reviews. TripAdvisor should be a tool used to give feedback good and bad, not a tool to punish businesses who do not give you what you want. Regarding the bed settee, that was not meant to be used as a bed settee as 4 of you had 2 rooms with 4 beds. You said you pulled that bed out after your Sister-in-law went to hospital, that is incorrect, you pulled that out before the incident as when my Evening Duty Manager went up to get your Sister-in laws shoes with your other Sister-in law the mattress was already pulled out and on the floor. Regarding the meal and drinks you say you did not have. You are correct the incident which meant an ambulance was called happened right in the middle of your meal. I personally said to you, as did my Evening Duty Manager that we would re-cook any meals. The drinks were still all there but we offered additional drinks. Your Sister-in laws incident was not the fault of the hotel or anybody else's fault but we tried to make the best of the situation. You refused further food, however accepted our offer of additional drinks to the value of £37.25. Regarding what you paid, You did not pay £500.00, you paid less than £100.00 each for a 2 night stay including treatments (no issues) 2 breakfasts (no issues) Dinner (No issues of our doing) I'm not sure what your comment is relating to the coffee, my Duty Manager in the morning got you complimentary coffees to the value of £8.85, she left you twice. Once to look at the room and look at how much you had paid and the second time to get your coffees. You evidently want to punish the business, which I feel is unjust when I feel we gave you an exceptional duty of care and compensated you for the issues raised after you had been in the hotel for 2 days. Regards Yvonne Hyde General Manager
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PRICE RANGE
$68 - $132 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
best western premier yew lodge hotel and conference centre, best western kegworth, kegworth best western, best western yew hotel
LOCATION
United KingdomEnglandLeicestershireKegworth
NUMBER OF ROOMS
113
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Frequently Asked Questions about Best Western Premier East Midlands Airport Yew Lodge Hotel
Which popular attractions are close to Best Western Premier East Midlands Airport Yew Lodge Hotel?
Nearby attractions include Houdini's Escape Room Experience - Kegworth (0.01 miles), Delta Force Paintball Kegworth (0.7 miles), and Cap and Stocking Ale House (0.2 miles).
What are some of the property amenities at Best Western Premier East Midlands Airport Yew Lodge Hotel?
Some of the more popular amenities offered include an indoor pool, free wifi, and an on-site restaurant.
Which room amenities are available at Best Western Premier East Midlands Airport Yew Lodge Hotel?
Top room amenities include a flat screen TV, blackout curtains, and a desk.
What food & drink options are available at Best Western Premier East Midlands Airport Yew Lodge Hotel?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Best Western Premier East Midlands Airport Yew Lodge Hotel?
Yes, free parking is available to guests.
What are some restaurants close to Best Western Premier East Midlands Airport Yew Lodge Hotel?
Conveniently located restaurants include Jee Ja Jee's, Hidden Gem Kitchen, and The Orangery @ No42.
Are there opportunities to exercise at Best Western Premier East Midlands Airport Yew Lodge Hotel?
Yes, guests have access to an indoor pool, a fitness center, and a sauna during their stay.
Does Best Western Premier East Midlands Airport Yew Lodge Hotel have an airport shuttle?
Yes, Best Western Premier East Midlands Airport Yew Lodge Hotel offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Is Best Western Premier East Midlands Airport Yew Lodge Hotel located near the city center?
Yes, it is 0.2 miles away from the center of Kegworth.
Are any cleaning services offered at Best Western Premier East Midlands Airport Yew Lodge Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Best Western Premier East Midlands Airport Yew Lodge Hotel?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.