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Hilton East Midlands Airport

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Hilton East Midlands Airport
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1,424 Reviews from our TripAdvisor Community

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Showing 1,407: English reviews
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 2 days ago NEW via mobile

My stay at the Hilton has been great over the past few years. The service is amazing and the staff are very friendly! I've been coming to the Hilton for the past 4 years now and they have always been able to maintain a high standard of service! :)

Helpful?
Thank saloombh
Sorrento, Italy
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 days ago NEW

Stayed here on a park and fly basis; everything was arranged for us and we were told when our taxi would pick us up for our early flight when we arrived. This meant a relaxed stay and a smooth transition to East Midland Airport the next morning.

Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank Stephen R
Lincoln, United Kingdom
Level Contributor
12 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Excellent hotel very handy for East Midlands Airport although a little hard to find from the M1. Staff very helpful especially as we arrived at 02.00 after a long flight. Comfy room and good breakfast.

Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank Jane B
managerEMA, General Manager at Hilton East Midlands Airport, responded to this review

Dear Jane B Thank you for reviewing our hotel on TA and also for giving us a full 5 star rating; this is sincerely appreciated. Delighted that you enjoyed our friendly and helpful engagement even at 2am. Thank you also for mentioning the comfy room and good breakfast. We appreciate your observations on finding the hotel. We are asking all... More 

Manchester, United Kingdom
Level Contributor
36 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
4 of 5 stars Reviewed 5 days ago NEW via mobile

We stayed here when visiting a very sick family member and without the staff knowing this they took such excellent care of us. Dinner, wine and service were great. The only improvement could be a second person on the egg counter for breakfast as a queue built up but otherwise great stay. Would use again if needed.

Helpful?
Thank nomadvic
managerEMA, General Manager at Hilton East Midlands Airport, responded to this review

Dear nomadvic Thank you for posting your review on TA and also for complimenting us for our caring service; this is sincerely appreciated. Thank you also for your observations on our dining and breakfast facilities; we have taken this on board. Thank you for choosing to book with us and we look forward to welcoming you back again. Kind regards... More 

Leeds, England, United Kingdom
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

I had to cancel a booking at a hotel in Nottingham I'd booked for a hen do after seeing reviews plummet to where I could not risk staying there... I booked this Hilton quite last minute with reservations as it wasn't as central but it turned out absolutely great! We stayed in the family rooms and all had plenty of... More 

Helpful?
Thank Marina G
managerEMA, General Manager at Hilton East Midlands Airport, responded to this review

Dear Marina G Thank you for sharing your experience of your stay with us on TA and also for giving us a full 5 star rating; this is sincerely appreciated. We are delighted that we were able to cater to your requirements and made this is a special occasion for all of you. Thank you for choosing to book with... More 

Kingston-upon-Hull, United Kingdom
Level Contributor
27 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

An average stay at the Hilton this month. Dissapointed with the quality of the bed. Well in need of a replacement. Hilton and sumptuous beds go hand in hand. Sadly not here they don't. Check in and the bar area are modern and clean . Staff are very polite and well trained with smiles all round. Little disappointed to be... More 

Helpful?
Thank mazzamaskell
managerEMA, General Manager at Hilton East Midlands Airport, responded to this review

Dear mazzamaskell Thank you for giving us your feedback about a recent stay at our hotel; this is sincerely appreciated as it allows us to pick up on points that require some more attention. Thank you for your feedback about the beds; this is being looked into the head housekeeper and the maintenance manager. Parking is charged at a reduced... More 

Sheffield, United Kingdom
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
2 of 5 stars Reviewed 6 days ago NEW via mobile

We stayed for just the one night on a family overnight break , great location for the space centre followed by the SnowDome the following day . Sadly the location was the best part . The hotel is very dated and rather dim and disappointing . My daughter was expecting a posh hotel being a Hilton , I had explained... More 

Helpful?
Thank Jody W
managerEMA, General Manager at Hilton East Midlands Airport, responded to this review

Dear Jody W Thank you for giving us your feedback about a recent stay at our hotel; all our guest comments are welcome and give us keen insight and perspective of our guests expectations. We're really sorry that you felt disappointed with our traditional décor and while we have had several bedroom soft refurbishments and new lifts, new gym equipment... More 

Sleaford, United Kingdom
Level Contributor
21 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

Having recently stayed at this excellent hotel, with friendly service and amenities, it is disappointing that they charge guests for car parking! Although having seen the number of cars parked, I guess I should have known better!

Helpful?
Thank Hoggimp
managerEMA, General Manager at Hilton East Midlands Airport, responded to this review

Dear Hoggimp Thank you for giving us your feedback about your recent stay at our hotel; this is sincerely appreciated. We're delighted that you found our hotel to be excellent with friendly service and amenities. Thank you also for your observation about our parking charges for everyone; there is a reduced fee for resident guests. Additionally there are packages where... More 

Newark-on-Trent, United Kingdom
Level Contributor
22 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
3 of 5 stars Reviewed 1 week ago

Over night for a meeting the next day. I have nothing bad to say about this hotel. Nothing that jumps out as wow either. Room was tidy with wine and nuts etc left complementary. My only point would be, £135 for a room and pay for your parking at an extra £5. Should that not be part of the hotel... More 

Helpful?
Thank Darren W
managerEMA, General Manager at Hilton East Midlands Airport, responded to this review

Dear Darren W Thank you for giving us your feedback about your recent stay with us; this is sincerely appreciated and allows us to evaluate our guests expectations and review where we are able to make changes. Thank you for your observation about the car parking fee; we do have a reduced fee for residents payable on departure. However I... More 

Sleaford, United Kingdom
2 reviews
5 of 5 stars Reviewed 1 week ago

We stay here three or four times a year and it's always a good place to stay. The staff are very friendly and the rooms are excellent. It is an airport hotel so people are coming and going all through the night but there is little noise to disturb our sleep.

Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank 729helenp
managerEMA, General Manager at Hilton East Midlands Airport, responded to this review

Dear 729helenp Thank you for reviewing our hotel on TA and also for giving us a full 5 star rating; this is sincerely appreciated. We are delighted that as a frequent guest you have consistently enjoyed your stays with us and find the rooms and service excellent. Thank you so much for choosing to book with us and we look... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Spa
About the property
  • Non-Smoking Hotel
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
  • Public Wifi
Services
  • Business Center with Internet Access
  • Room Service
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Concierge
Official Description (provided by the hotel)
IMPORTANT TRAVEL ADVICE: When travelling to the hotel and using a satnav, please search for the hotel name in the 'points of interest' or 'hotel search' section of your device. The reason is the hotel postcode covers such a large area that it can be imprecise on some devices. Please also note that if your satnav's maps are not up to date this can also cause misguidance, especially on tomtom devices. We strongly advise you to refer to our directions page on the hotel website ... more   less 

Additional Information about Hilton East Midlands Airport

Address: Junction 24, M1, Derby Road, Castle Donington DE74 2YW, England
Location: United Kingdom > England > Derbyshire > Castle Donington
Price Range: $81 - $155 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hilton East Midlands Airport 4*
Number of rooms: 152
Reservation Options:
TripAdvisor is proud to partner with Expedia, Hilton EMEA, Hotels.com, Booking.com, Hotwire, Priceline, Travelocity, Agoda and Odigeo so you can book your Hilton East Midlands Airport reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Hilton East Midlands Airport Hotel Castle Donington
Hilton Hotel Derby
Hilton Derby
Derby Hilton
Hilton East Midlands Airport Castle Donington, United Kingdom
Hotel Style:
#2 Luxury Hotel in Castle Donington
#3 Family Hotel in Castle Donington
#4 Romantic Hotel in Castle Donington
#4 Business Hotel in Castle Donington
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