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Hilton East Midlands Airport

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Hilton East Midlands Airport
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1,384 Reviews from our TripAdvisor Community

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Showing 1,367: English reviews
Leeds, United Kingdom
Level Contributor
39 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
5 of 5 stars Reviewed yesterday NEW via mobile

We stayed in a deluxe room with our two young children. The staff couldn't have been more helpful or accommodating. The room was spotless and well equipped with tea, coffee and toiletries. Breakfast was equally as nice and there was plenty to choose from. Waiting staff were always there to help and clear plates. A lovely stay. Would definitely return.

Helpful?
Thank Leedsreviewer
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
1 of 5 stars Reviewed 2 days ago NEW via mobile

This is one of the worst hotels I have ever stayed at. We needed a sleep-park-fly hotel for our honeymoon trip away as our flight was at silly o'clock! - booked a double got a twin (we even phoned before leaving to check this) were told on arrival a double would be another £20 - booked and paid for 3course... More 

Helpful?
Thank Emma Q
managerEMA, General Manager at Hilton East Midlands Airport, responded to this review

Dear Emma Q Thank you for giving us your feedback about a recent stay at our hotel; this is sincerely appreciated as it allows us to introspect and improve our service in line with our guests expectations. Please accept out apologies that your holiday did not get the great start that is usually the norm at our hotel. While your... More 

Level Contributor
5 reviews
4 of 5 stars Reviewed 2 days ago NEW via mobile

Stopped here to break up a long journey. Very pleasant staff and the room was clean and comfortable b had a very nice breakfast in the morning with an excellent choice of cooked and uncooked fare. Would recommend highly to anyone needing a hotel in the area.

Helpful?
Thank nick g
managerEMA, General Manager at Hilton East Midlands Airport, responded to this review

Dear nick g Thank you for reviewing our hotel on TA and also for your kind recommendation; this is sincerely appreciated. We're delighted that we met with your expectations and that you had a great nights rest. Thank you for mentioning the breakfast offering; very grateful for your feedback as this is one of our key service areas. Thank you... More 

west sussex
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

We stayed at 2 Hiltons and a a Hampton before coming here. I must say this was the best.Front desk was very welcoming and friendly. Service at the restaurant was good with quality food. Florian in the restaurant at dinner service and all staff at breakfast were very attentive and caring.

Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank icecube80
managerEMA, General Manager at Hilton East Midlands Airport, responded to this review

Dear icecube80 Thank you for reviewing our hotel on TA and also for your kind comments; this is sincerely appreciated. We're delighted that you found our staff engagement caring and attentive, welcoming and friendly; this is one of our key customer service areas and it means a lot to us to receive this feedback. Thank you for your feedback on... More 

Stroud, United Kingdom
Level Contributor
14 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Exactly what you would expect from a 4 star hotel. The staff were very friendly and helpful. The room was spacious, reasonably modern and very comfortable. Breakfast was excellent and the breakfast chef was really good. The nutella muffins were amazing! In room evening meal was ok, not great but it was ok. Only issue was the in room wifi,... More 

Helpful?
Thank John C
managerEMA, General Manager at Hilton East Midlands Airport, responded to this review

Dear John C Thank you very much for reviewing our hotel on TA and for your feedback about the staff; this is sincerely appreciated. We're happy you enjoyed your stay especially the breakfast with the nutella muffins. Thank you also for your kind comments about the room and the staff. Your observations on the Wi-Fi have been shared with BT... More 

2 reviews
5 of 5 stars Reviewed 5 days ago NEW via mobile

Lovely. Accommodation very comfortable and meals good quality. Kids eat free with full paying adult Swimming pool is great and staff can't do enough to help make you stay comfortable as possible! Definitely recommend The hotel to others.

Helpful?
Thank sarah g
managerEMA, General Manager at Hilton East Midlands Airport, responded to this review

Dear sarah g Thank you so much for posting your review on TA and also for giving us a full 5 star rating; this is sincerely appreciated. We're delighted that you enjoyed your stay and grateful for your recommendation. Thank you for choosing to book with us and we look forward to welcoming you back again. Kind regards Sue Cave... More 

East Yorkshire
Level Contributor
17 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed 6 days ago NEW via mobile

We stayed with my sister's family pre-flight to our holiday. Clean facilities, spacious accommodation and good quality complimentary toiletries. The only thing which was a let-down was my confident-swimming children (12 and 11) were not allowed in the pool without me in, due to the lack of life-guard present. Maybe one of the 2 (2??) towel-chaps would have been better... More 

Helpful?
Thank MoreShoesssss
managerEMA, General Manager at Hilton East Midlands Airport, responded to this review

Dear MoreShoesssss Thank you for giving us your feedback about a recent stay at our hotel; this is sincerely appreciated and allows us to review our policies and procedures and make changes if required. I am sorry that you felt our supervision policy at poolside is overly strict. We have reviewed the policy at the highest levels and can confirm... More 

Lincolnshire, United Kingdom
1 review
4 of 5 stars Reviewed 1 week ago NEW

Good value overall.. For stay,park and fly.. We had duluxe room., spacious but a little tired but very clean. Ate in the bar.. Food over priced for what you received. £14 for very small chilli and rice that looked like beef stew. Would recommend to eat out. But good overall stay.

Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank hayleyh289
managerEMA, General Manager at Hilton East Midlands Airport, responded to this review

Dear hayleyh289 Thank you for posting your review of our hotel on TA and also for your feedback; this is very important to us as is allows us to feel the pulse of our guests and tailor our service to our their requirements. Thank you for choosing to book with us and happy that you got good value for your... More 

Kent
Level Contributor
16 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
5 of 5 stars Reviewed 1 week ago

We had travelled up from south to use East Midlands airport and stayed at the Hilton before we flew and left our car. The rooms were very spacious, we used the pool and spa area and had a light snack in the restaurant in the evening. The hotel was just so efficient with our transfers, it was excellent service and... More 

Helpful?
Thank manpan
managerEMA, General Manager at Hilton East Midlands Airport, responded to this review

Dear manpan Thank you very much for posting your review on TA and also for giving us a 5 star rating; this is sincerely appreciated. We are very grateful for your recommendation and delighted that you had a fantastic start to your holiday. Kind regards Sue Cave General Manager More 

Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed 1 week ago via mobile

Visited hotel with family Lovely reception Rooms were average to what was expected for Hilton hotel Very narrow corridor Apart from that it was okay Again breakfast was average But okay Loved the swimming pool Gym was very small Nice hotel Might visit again

Helpful?
Thank Bukky O
managerEMA, General Manager at Hilton East Midlands Airport, responded to this review

Dear Bukky O Thank you for posting your feedback on TA and also for complimenting the reception; your comments and other observations are sincerely appreciated as it enables us to improve on areas of service that impact our guest satisfaction. We're really happy that you enjoyed the pool. Thank you for choosing to stay with us and we look forward... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Paid Wifi
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
  • Paid Internet
Services
  • Business Center with Internet Access
  • Room Service
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Concierge
Official Description (provided by the hotel)
IMPORTANT TRAVEL ADVICE: When travelling to the hotel and using a satnav, please search for the hotel name in the 'points of interest' or 'hotel search' section of your device. The reason is the hotel postcode covers such a large area that it can be imprecise on some devices. Please also note that if your satnav's maps are not up to date this can also cause misguidance, especially on tomtom devices. We strongly advise you to refer to our directions page on the hotel website ... more   less 

Additional Information about Hilton East Midlands Airport

Address: Junction 24, M1, Derby Road, Castle Donington DE74 2YW, England
Location: United Kingdom > England > Derbyshire > Castle Donington
Price Range: $79 - $154 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hilton East Midlands Airport 4*
Number of rooms: 152
Reservation Options:
TripAdvisor is proud to partner with Expedia, Booking.com, Hotwire, Priceline, Odigeo, Hilton EMEA, Travelocity, Agoda and Hotels.com so you can book your Hilton East Midlands Airport reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Hilton East Midlands Airport Hotel Castle Donington
Hilton Hotel Derby
Hilton Derby
Derby Hilton
Hilton East Midlands Airport Castle Donington, United Kingdom
Hotel Style:
#2 Luxury Hotel in Castle Donington
#3 Family Hotel in Castle Donington
#4 Romantic Hotel in Castle Donington
#4 Business Hotel in Castle Donington
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