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Jurys Inn East Midlands Airport

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Jurys Inn East Midlands Airport
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625 Reviews from our TripAdvisor Community

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Showing 620: English reviews
Chester, United Kingdom
Reviewed yesterday NEWvia mobile

Good location to catch an early morning flight. Check in needs more staff, 20 minute wait on arrival. Ordered food with a colleague at the bar, food took 20 mins for one meal to arrive and 30 mins for the second, had to ask twice about second meal. Food finally arrived and we were compensated with some drinks. Rooms are...

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Helpful?
Thank benny91689
wolverhampton
Reviewed 3 days ago NEW

Could have been better and I dont think I will stay there again. Ruined by the fire alarm bwing set off by a drunken fool. Evening meal choice was poor. The dessert was tastless and should have been cooked better

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Helpful?
Thank olddonkey14
Management response:

Dear olddonkey14, Many thanks for sharing your recent experience at Jurys Inn East Midlands Airport Hotel. I am very sorry to hear that we didn't meet your expectations this time. Your comments have been shared with my management team to ensure this doesn't happen again. I also apologise for any inconvience caused by the fire alarm activiating. I do hope...

Nottinghamshire, United Kingdom
Reviewed 3 days ago NEW

If there's a fire, don't expect the staff to help you. They don't have a clue about procedures. An absolute joke. Jury's Inn need to provide correct training to their employees. Fortunately, managed to get a full refund.

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Helpful?
2Thank jamesD4107MN
Management response:

Dear jamesD4107MN, Many thanks for sharing your recent experience at Jurys Inn East Midlands Airport Hotel. I am very sorry to hear that we didn't meet your expectations this time. Please be assured that a full investigation has taken place in relation to the fire evacuation and continued training has also taken place with the team. Kind regards David Livingstone...

Reviewed 4 days ago NEW

Lovely room, comfortable bed. Evening meal disappointing, no potatoes, what looked like chicken was fish. Custard obviously made with water. Fire alarm went off in early hours and told to stay in room, alarm kept on and some 30 minutes later told to evacuate to car park. The young staff were amazing but obviously there need to be strategies put...

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Helpful?
2Thank Jeanette R
Nottingham, United Kingdom
Reviewed 4 days ago NEW

One night stay .enjoyed my stay.good hotel if flying from Ema .very good food in restaurant.will be staying here again shortly. Hope this review is helpful. Restaurant staff were very pleasant.as were reception.

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Helpful?
Thank 922hazeln
Management response:

Dear 922hazeln, Thank you for taking the time to share your experience of Jurys Inn East Midlands Airport Hotel. I am delighted to read that you had a positive stay at the hotel and I will ensure your kind words are communicated to the team. I look forward to seeing you again shortyly. Kind Regards, David Livingstone General Manager

A TripAdvisor Member
Stoke-on-Trent, United Kingdom
1 review
1 helpful vote
Reviewed 4 days ago NEWvia mobile

Food has gone downhill, selection and quality poor - especially at breakfast. Major concern is lack of knowledge in fire drill procedures - potential for many deaths through non-evacuation, despite the alarms going off, we were told to stay in our rooms - it was only when fire brigade arrived that we were truly evacuated, and then there was no...

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Helpful?
1Thank A TripAdvisor Member
Reviewed 4 days ago NEWvia mobile

I think this hotel needs to close its doors, with all the staff in, picked up, shacken and kick into touch. Loads of Health and Safety, Managerial and Organisation skills, FIRE and evacuation training need to be put in place. 8 months of organising our annual Marshals Christmas party, to turn up on the day to a complete disorganised hotel....

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4Thank Julze B
Reviewed 4 days ago NEWvia mobile

After a bearly adequate Christmas function the fire alarm went off around 1am. The staff had no clue.we were told to go back to our rooms as it was a fault. Fire bridgage called an hour late and then the hotel was evacuated

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2Thank Marc M
Nuneaton, United Kingdom
Reviewed 5 days ago NEW

Lovely hotel for short stay and parking facilities. Food and drink grossly overpriced. This is the second time we have stayed here so price for one night and 8 nights parking very reasonable. Also you need to book a taxi to airport terminal.

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Helpful?
Thank janet r
Reviewed 6 days ago NEWvia mobile

I had great hopes for this hotel however it didn't live up to expectations. I booked this hotel due to having an early flight. I picked this hotel due to its pool and gym facilities. Me and my partner were very much looking forward to using these facilities. When we arrived they advised that the pool and gym were closed....

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Helpful?
Thank Lois P
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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Spa
About the property
  • Non-Smoking Hotel
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Business Center with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Conference Facilities
Official Description (provided by the hotel)
Jurys Inn East Midlands Airport hotel is ideally situated for travellers and visitors alike, and is conveniently placed a short walk from the airport terminal. The hotel does not sit on the flight path, and to ensure the most restful of stays for our guests, all rooms include triple glazed windows. Aside from the convenient airport links, our East Midlands hotel is also close to a range of attractions, including the Donington Park Circuit, Donington Grand Prix Collection, and Calke Abbey. For those wishing to explore further afield, Derby and Nottingham are short drives from our hotel. ... more   less 

Additional Information about Jurys Inn East Midlands Airport

Address: East Midlands International Airport, Castle Donington DE74 2SH, England (Formerly The East Midlands Skyway Hotel)
Location: United Kingdom > England > Derbyshire > Castle Donington
Price Range: $65 - $118 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Jurys Inn East Midlands Airport 4*
Number of rooms: 164
Reservation Options:
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Also Known As:
Thistle East Midlands Airport Hotel Castle Donington
Hotel Thistle East Midlands Airport
Jurys Inn East Midlands Airport Castle Donington, United Kingdom
Hotel Style:
#4 Family Hotel in Castle Donington
#4 Luxury Hotel in Castle Donington
#6 Romantic Hotel in Castle Donington
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Questions & Answers

Here's what travelers have asked, with answers from Jurys Inn East Midlands Airport staff and other travelers.
17 questions
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Questions? Get answers from Jurys Inn East Midlands Airport staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“All the rooms seem to be on the ground floor, no real views just a grassy rea which leads to the main access road.”
 of 5 bubbles 332wayneh, 2 weeks ago | Read review
“I was on the ground floor - some noise earlier in the evening/young families finding their rooms but later on I never heard a thing”
 of 5 bubbles Ruthless1952, Oct 21, 2016 | Read review
“Do not have a room with an adjoining door to next door, no privacy.”
 of 5 bubbles fenderphil, Oct 14, 2016 | Read review
“Choose a different hotel”
 of 5 bubbles Pestria, Sep 24, 2016 | Read review
“If staying for more than 1 night worth checking on the completion of the refurbishment”
 of 5 bubbles 298susank, Sep 4, 2016 | Read review
5 of 5
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