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Jurys Inn East Midlands Airport

East Midlands International Airport, Castle Donington DE74 2SH, England (Formerly The East Midlands Skyway Hotel)
Hotel amenities
1 room 1 adult
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Jurys Inn East Midlands Airport
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93 Reviews from our TripAdvisor Community

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Belfast, United Kingdom
1 review
2 of 5 stars Reviewed 6 days ago NEW

5minutes walk from the airport - Convenient Staff at reception was professional and organised taxi for the next morning. The room could have been cleaner, above all the bathroom. The evening food at the bar was far too salty and disappointing. The breakfast was good with adequate choices. A bit sad that the conservatory looks over the parking.

Review collected in partnership with Jurys Inn

Helpful?
Thank 105goc
Nicholas H, Manager at Jurys Inn East Midlands Airport, responded to this review

Dear 105goc, Thank you for taking the time to post your review here on Tripadvisor. I was pleased to read that you found the team professional and the location ideal for the airport. I apologise that your room wasn't up to standard on this occasion and i can assure you that your comments have been discussed at length with the... More 

Warwickshire, United Kingdom
Level Contributor
24 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
3 of 5 stars Reviewed 1 week ago

We stayed prior to an early morning flight, on a hotel & parking package - and the location is ideal - less than 10 minute walk to terminal. But there were a few niggles. Walking to our ground floor room we went through untidied, messy corridors and conference rooms. The room was pretty large, but freezing cold - we tried... More 

Helpful?
Thank Kevin R
Nicholas H, Manager at Jurys Inn East Midlands Airport, responded to this review

Dear Kevin R, Thank you for taking the time to post your comments here on Tripadvisor. Please accept my apologies for cleanliness of our corridors, your comments have been discussed with the team managing our refurbishment. I have also passed your comments regarding the air conditioning within your room to both the Head housekeeper and the maintenance team who have... More 

Western Ireland, Ireland
1 review
2 of 5 stars Reviewed 1 week ago

Work being carried out on rooms which starts at 7.30 in the morning. No soundproofing in rooms so you hear everything out in corridor and from other rooms nearby. Location is good for airport but I certainly didn't have a good night sleep.

Review collected in partnership with Jurys Inn

Helpful?
Thank Q1667CAdavids
Nicholas H, Manager at Jurys Inn East Midlands Airport, responded to this review

Dear Guest, Thank you for taking the time to feedback your recent experience with us, we were very disappointed to read that you didn't enjoy a relaxing nights sleep due to our current refurbishment plans. Your comments will be discussed at great length with the Hotels Management team and our head of refurbishment. Once again please accept our apologies and... More 

Exmouth, United Kingdom
Level Contributor
21 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
3 of 5 stars Reviewed 1 week ago

This hotel has recently changed name and owners and I think it is probably improved. Check in and parking was a breeze. The breakfast was very good, and in a nice dining room and conservatory. The room was basic, beds not that comfortable. Plugs a mile from the bed, annoying when you want to set a wake up alarm on... More 

Helpful?
Thank alvy1179
Nicholas H, Manager at Jurys Inn East Midlands Airport, responded to this review

Dear alvy1179, Thank you for taking the time to post your feedback on your recent stay with us. I was delighted to read that you found our new brand improved and it certainly feels very much the same from our point of view. All rooms are currently undergoing refurbishment and i do expect that the issues you encountered particularly the... More 

Dollar
Level Contributor
11 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed 1 week ago via mobile

Just a one night stay one of my colleagues had a booking issue not created by the hotel but the staff made every effort to accommodate her and eventually found her another hotel. The food was good but my room was very tired. There is some refurbishment going on and my room needs it sooner rather than later.

Helpful?
Thank Oramazda
Nicholas H, Manager at Jurys Inn East Midlands Airport, responded to this review

Dear Oramazda, Thank you for taking the time to post your feedback on your recent stay with us, i was pleased that our team tried there very best to accommodate your colleague and that your experience with the team on reception was so positive. As you mentioned we are currently in the middle of a full refurbishment and all bedrooms... More 

Peterborough, United Kingdom
1 review
4 of 5 stars Reviewed 2 weeks ago

Well placed, friendly staff BUT bar closed far too early as we did not arrive until 23.10. Very poor for an airport hotel. IBIS budget at Birmingham is open much longer. Luckily the receptionist had a bottle of wine for sale but was not not what I really wanted.

Review collected in partnership with Jurys Inn

Helpful?
Thank J1272IJkeithp
Nicholas H, Manager at Jurys Inn East Midlands Airport, responded to this review

Dear J1272IJkeithp, Thank you for taking the time to post your feedback here on Tripadvisor, I was pleased to read that you enjoyed your stay with us and that our team looked after you well. Our current bar procedure is that the bar is to close at 23:00 if there is no custom but as you mentioned we do keep... More 

Gorzow Wielkopolski, Poland
Level Contributor
33 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 stars Reviewed 2 weeks ago

It is the closest hotel to the EMA airport, so you need no bus or taxi to get to the airport. Walking distance is about 5 minutes. Hotel mis during refurbishing works, so in future it's standart will impruve. Breakfast is boring, everyday te same - traditional english breakfast. Rooma and bathrooms are clean. Beds are comfortable with plenty of... More 

Review collected in partnership with Jurys Inn

Helpful?
Thank Adam K
Nicholas H, Manager at Jurys Inn East Midlands Airport, responded to this review

Dear Adam K, Thank you for taking the time to feedback your recent experience with us, I was delighted to read that overall you enjoyed your stay with us and apologise that you found breakfast slightly boring. We are currently in the process of changing our breakfast offering and hopefully on your next stay with us your able to benefit... More 

Nottinghamshire, United Kingdom
1 review
4 of 5 stars Reviewed 2 weeks ago

Room was good however the bed was lumpy. Very fast check in and good communication on arrival. Food in the bar was expensive and little choice. Very close to the airport less than a five minute walk..

Review collected in partnership with Jurys Inn

Helpful?
Thank I1814AOsharonb
Nicholas H, Manager at Jurys Inn East Midlands Airport, responded to this review

Dear 1814AOsharonb, Thank you for your brilliant 5* review, i was pleased to read that you enjoyed your stay with us and that in particular our team on reception were so very efficient. We do hope to welcome you back when next flying from East Midlands Airport. Kind regards, Nicholas Hough Operations Manager More 

Yorkshire, United Kingdom
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

Well placed for easy access on foot to the airport terminal. We have used this hotel before when it was a Thistle hotel and found it very good. It's new ownership did not disappoint us. Start your holiday here!

Review collected in partnership with Jurys Inn

Helpful?
1 Thank eileens732
Nicholas H, Manager at Jurys Inn East Midlands Airport, responded to this review

Dear Eileens732, Thank you so very much for your fantastic 5* review, i was delighted to read that you enjoyed your stay with us and that you felt it a great start to your Holiday. We do hope to welcome you back when next flying from East Midlands Airport. Kind regards, Nicholas Hough Operations Manager More 

Rotherham, United Kingdom
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Our 1 night stay and parking for 1 week was good value for money. Hotel easy to find when entering the airport site. Easy to follow instructions on parking up your vehicle. Hotel staff very friendly and informative. Hotel and bedrooms very clean. It is about a 10 minute walk to the departure lounge. Would definitely stay at the Jurys... More 

Review collected in partnership with Jurys Inn

Helpful?
Thank Lesley S
Nicholas H, Manager at Jurys Inn East Midlands Airport, responded to this review

Dear Lesley S, We do hope you had a lovely Holiday! Thank you so very much for your fantastic 4* review, I was delighted to read that you enjoyed your stay with us and that you found our location useful for East Midlands Airport. We do hope to welcome you back when next flying from East Midlands Airport. Kind regards,... More 

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