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The Cross Keys Hotel

Traveler (18)
Room & Suite (17)
Dining (4)

About

Location
Cleanliness
Service
Value
The Hotel is surrounded by a wealth of history, Areas of Outstanding Natural Beauty, such as Leighton Moss, and a wide range of visitor attractions Milnthorpe has a long history - its busy Friday street market in the Square dates from 1334. The village's heyday was from the middle of the eighteenth to the middle of the nineteenth centuries when many of the buildings in the centre of the village (now a conservation area) were completed including the present Cross Keys Hotel. When the turnpike road between Kendal and Lancaster was constructed through the village nearly two hundred years ago Milnthorpe became an important staging post and the Cross Keys gained a fine reputation as a coaching inn with stabling for 36 horses
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Property amenities
Restaurant
Free Parking
Bar/Lounge
Free High Speed Internet (WiFi)
Breakfast included
Banquet Room
Non-Smoking Hotel
Public Wifi
Room features
Non-Smoking Rooms
Good to know
HOTEL STYLE
Business
Mid-range
HOTEL CLASS
153Reviews
28Photos
2Q+A
31Room tips
Traveler rating
  • 47
  • 48
  • 27
  • 16
  • 15
Time of year
Traveler type
Language
  • Filter
  • English
Popular mentions
Enjoyed a lovely family stay here whilst visiting friends. The family room gave us plenty of space to add a travel cot and have no issues getting around it. Beds were really comfortable and room was very warm and cosy - just what we needed as outside was so wet and cold! Cooked
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Response from CooperUK, Owner at The Cross Keys Hotel
Responded 5 days ago
Hi Thanks for taking the time to leave us a review. Your comments are appreciated and have been passed onto the team. We hope to see you again soon Thanks Mat Country Village Inns
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Booked b&b...on a busy sat evening. After given the room key the Bar lady chased us up the stairs for the room payment which she couldn't provide a receipt for... 'till problems'. The room charge was attempted again the next morning by different staff who seemed not to be aware
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Response from CooperUK, Owner at The Cross Keys Hotel
Responded Dec 12, 2018
Hi Thanks for taking the time to leave us a review. Your feedback is important to us as it highlights gaps in our staff knowledge. Paying cash upon check in shouldn't have happened and breakfast service shouldn't have run how it did. Your comments have been taken on board and fed back to the team to resolve. Thanks Mat Country Village Inns
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This was a one night stay. Unfortunately, our en-suite double room was at the front of the hotel, on the corner of a very busy road junction. The windows were equipped with secondary glazing, however the road traffic noise was still very audible. The room itself was clean, but
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Response from CooperUK, Owner at The Cross Keys Hotel
Responded Nov 22, 2018
Hi Thanks for taking the time to leave us a review. I'm sorry you didn't quite have a perfect night sleep. Your comments have been taken on board and passed onto the team. We hope you try visiting us again and maybe book direct to request a room to the rear of the hotel. Thanks Mat Country Village Inns
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Stayed over on a Saturday night whilst attending a wedding nearby. Arrived mid afternoon and were quickly checked in and shown to our room by a very friendly lady. Our room was on the 1st floor and overlooked the main road, there was no issue with noise from this. Decent sized
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Response from CooperUK, Owner at The Cross Keys Hotel
Responded Nov 22, 2018
Hi Thanks for taking the time to leave us a review. Glad you enjoyed your visit to us and we hope to see you again very soon Thanks Mat Country Village Inns
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Our room was large especially the bathroom which had a huge corner bath. However the overall feel was that it was in need of updating. Breakfast was 'Ok' certainly better on Monday than Sunday. Could do with better trained staff.
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Response from CooperUK, Owner at The Cross Keys Hotel
Responded Nov 22, 2018
Hi Thanks for taking the time to leave us a review. I appreciate your feedback on your stay and certainly gives us some things to look into. I hope you visit us again in the near future Thanks Mat Country Village Inns
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Album Categories
All photosTravelerRoom & SuiteDining Family and Play Areas
Ensuite
Double room
Marks on the bedding also blood stain. Staff say this is how they com back from the laundry.
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"Request a rear bedroom, away from the road, if they have any. Otherwise, take earplugs"
"All rooms had good working facilities,the location of being on the edge of the main Lakes great sense for a jump off location."
"Hair driers and tea /coffee facilities , usb charging ports , free wifi !!"
"Fluffy white towels and good toiletries are provided"
"Can be a little noisy on the A6"
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PRICE RANGE
$71 - $118 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
cross keys hotel
LOCATION
United KingdomEnglandMilnthorpe
NUMBER OF ROOMS
8
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