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The Cross Keys Hotel

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Traveler (17)
Room & Suite (17)
Dining (4)
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Overview
  • Excellent31%
  • Very good34%
  • Average16%
  • Poor10%
  • Terrible9%
Travelers talk about
“smoking area”(6 reviews)
“large bathroom”(5 reviews)
“four poster bed”(4 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast included
Non-Smoking Rooms
Restaurant
Bar/Lounge
4 Star Hotel
All hotel details
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Rooms
Jul 1Jul 2
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (140)
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Traveler rating
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45
23
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LanguageEnglish
44
45
23
15
13
Show reviews that mention
All reviewssmoking arealarge bathroomfour poster beddressing gownsbreakfast was excellentcurrycar parkample parkingpub hoteltake awaydecent qualitysunday afternooncomfy bedenjoyable staysteakwe've stayedstayed here for one night
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1 - 5 of 140 reviews
Reviewed 4 days ago

We are a retired couple on holiday from Australia. Months before leaving home we had booked a night’s accommodation here. At the time, reviews were reasonable. The day before we were due to arrive, we had a look at more recent reviews and were dismayed...More

Thank Alan P
Reviewed 6 days ago

We had a family room here which was very comfy, 1 double and 2 single beds, all nice clean linen, good pillows, firm mattress. Nice touch was a lovely window box with colourful flowers, due to hot weather, (remember that?) staff had set a fan...More

Thank 620SueC
Reviewed 2 weeks ago via mobile

Just been out for tea. We are locals so frequent this hotel regularly. Unfortunately, over the last few months while the hotel changed managers..twice..it became a little lost. The food mediocre...but fear not...New manager, new Chef and new menu..hurrah! Just had the tastiest steak pie...More

Thank Amanda H
Reviewed 3 weeks ago

Have stayed here on one occasion before this last visit with very tired room but clean. This time, a very different story....The room was a disgrace, dirty linen, broken shower rotting windows, breakfast was very hit and miss. Staff still as friendly as ever and...More

Thank mackenzie1
Reviewed May 11, 2018

I was present at a recent Party at the Cross Keys. The occasion was the annual senior citizens bash where residents from Milnthorpe of a "Certain Age" are invited to enjoy a night of food and fun. When a pub changes hands there is certainly...More

Thank NeddyStones
Response from Ms_D_Helly, Guest Relations Manager at The Cross Keys HotelResponded 3 weeks ago

Hi Thanks very much for your review. I am happy that you enjoyed your visit with us. We like to be as accomodating to everyone, no matter what age they are, so it's nice to hear we have done it right. We hope to see...More

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About
Amenities
Top amenities
Restaurant
Free Parking
Bar/Lounge
Free High Speed Internet (WiFi)
Breakfast included
Hotel Amenities
Free Parking
Breakfast included
Things to do
Restaurant
Bar/Lounge
Details
Price range
$85 - $113 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms
Details
Price range
$85 - $113 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms
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Traveler (17)
Room & Suite (17)
Dining (4)
Family and Play Areas (2)
Questions & Answers
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Sharon B
January 6, 2017|
AnswerShow all 2 answers
Response from Sharon B |
Email is one of the contact us options on the website. We are based in Spain therefore phone is not an option. Plus we would prefer written response for our records.
0
Votes
patgwalden
June 25, 2016|
AnswerShow all 2 answers
Response from sunloverChatham | Reviewed this property |
CCTV is to ensure cars are safe in car park etc it is not in the room. Can be useful so don't knock it !!
0
Votes
Room Tips
"All rooms had good working facilities,the location of being on the edge of the main Lakes great sense for a..."
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"Hair driers and tea /coffee facilities , usb charging ports , free wifi !!"
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"Fluffy white towels and good toiletries are provided"
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"Can be a little noisy on the A6"
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