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Swan Hotel & Spa

1,435 reviews
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Traveler (385)
Room & Suite (236)
Dining (74)
Overview
  • Excellent54%
  • Very good26%
  • Average10%
  • Poor6%
  • Terrible4%
Travelers talk about
“the river”(229 reviews)
“room restaurant”(15 reviews)
“nature trail”(18 reviews)
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
4.0 Star Hotel
All hotel details
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Rooms
Mar 4Mar 5
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,435)Write a Review
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Traveler rating
750
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62
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All reviewsthe riverroom restaurantnature trailbeautiful hotelsunday lunchbar areastandard roombirthday treatbar menulovely foodhigh standardweekend breaklovely settingboth nightsfish and chipssauna and steam roomwedding anniversary
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471 - 475 of 1,429 reviews
Reviewed July 27, 2016

This is a great place for young children - the pool is fab, the adventure playground is great and the overall hotel is very child friendly. The food is disappointing for the adults and the staff are a little inexperienced...around customer service.

Review collected in partnership with this hotel
Thank nolac709
Reviewed July 26, 2016

Excellent food, wonderful Spa treatment (massage) eclectic interior decor which combined with the fast friendly service to create a wonderful and special experience. One of the better equipped hotel gym facilities I have come across in my travels and the pool, sauna and steam room...More

Review collected in partnership with this hotel
Thank Keith B
Reviewed July 26, 2016

Lovely hotel, excellent staff, pretty location. We did have a couple of small issues the bath plughole was broken and the room was very hot as the air con wasn't working properly, we were given an electric fan. This didn't spoil our stay but for...More

Review collected in partnership with this hotel
Thank Tracy B
Reviewed July 26, 2016

Excellent location and excellent staff. We felt very welcome and were very well looked after. The decor is very interesting especially on the ground floor - lots of colours have been used both in the wallpapers and the furnishings. The bedrooms are clean and well...More

Review collected in partnership with this hotel
Thank Sandra A
Reviewed July 25, 2016 via mobile

It's a lovely hotel in a great location. One thing to be aware of is if you're booking from Mr&Mrs Smith website, it says 15 mins from Oxenholme train station but it's actually 35/40 mins and £45 in a taxi - £90 both ways was...More

Thank Lorna8765
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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Restaurant
Room Service
Fitness Center with Gym / Workout Room
Free Parking
Bar/Lounge
Spa
Free High Speed Internet ( WiFi )
Hotel Amenities
Room Service
Free Parking
Children Activities (Kid / Family Friendly)
Dry Cleaning
Meeting Rooms
Laundry Service
Banquet Room
Conference Facilities
Room amenities
Air Conditioning
Things to do
Pool
Restaurant
Fitness Center with Gym / Workout Room
Bar/Lounge
Spa
Hot Tub
Heated pool
Indoor pool
Details
Price range
$141 - $394 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
$141 - $394 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Add Photo Photos
Traveler (385)
Room & Suite (236)
Dining (74)
Pool & Beach (12)
Amenities (63)
Family and Play Areas (3)
Questions & Answers
Ask a question
forde2016
September 29, 2017|
AnswerShow all 6 answers
Response from Hayley C | Reviewed this property |
Yes I think it’s about £10 if non-resident.
0
Votes
Tinky770
June 29, 2017|
AnswerShow all 3 answers
Response from Marc B | Reviewed this property |
Yes! You can walk, it's about 10 mins however much easier just to drive if you have a young family as there is a substantial car park at Lakeside
0
Votes
inmargarit
March 5, 2017|
AnswerShow all 4 answers
Response from Lewisx2 | Reviewed this property |
I used the pool, jacuzzi, sauna and steam room. They were all included in the room rate and are lovely (pool is quite small but really nice). I think that applied to the gym as well. Spa treatments were tempting but we... More
0
Votes
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12
Room Tips
"We stayed in the cottage which would be perfect for families, and the love nest would be ideal for a romantic..."
Read review
"We had a cosy double which i thought meant small but would definitely not suggest our room was small."
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"Quite noisy on the river facing room"
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"choose "cosy room" facing the river no need to book restaurant,go for pub food just as good..."
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