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Brockwood Hall

Certificate of Excellence
Whicham Valley, Millom LA18 5JS, England
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221 Reviews from our TripAdvisor Community

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Showing 220: English reviews
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 3 days ago NEW via mobile

We stayed here for 4 nights (Monday - Friday) and all 8 of us have had an amazing time at Brookwood Hall. We stayed in the Blackcombe lodge, situated at the higher side of the site. The lodge is spacious and beautifully presented inside and out. The ground floor includes the 3 bedrooms (1 double and 2 twins) each with... More 

Helpful?
1 Thank Dave S
Gainsborough, United Kingdom
Level Contributor
6 reviews
4 of 5 stars Reviewed 1 week ago

A short break (Mon-Fri) for my husband's birthday, with my parents. Due to a Hoseasons mix up we were upgraded to the largest lodge, Blackcombe. On arrival it was raining but as we had a car accident on the way up, we were glad to be there! On the drive up to the Hall you can see lodges either side... More 

Helpful?
Thank Amy S
Robin M, Director at Brockwood Hall, responded to this review

Thank you so much for your kind and as well constructive review. Firstly, let me say how pleased we all are that overall we have at the very least ensured you had a most enjoyable stay and the most important factor of all that you will come back again, secondly we have taken on board your suggestions of what needs... More 

Swakopmund
Level Contributor
22 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
2 of 5 stars Reviewed 2 weeks ago via mobile

A few weeks before our planned visit we received an email from RCI informing us that the hot tub in our lodge would not be available because of problems. We wrongly assumed that this meant the hot tub had a problem , however we discovered on arrival the problem was not the hot tub but the electrical supply . The... More 

Helpful?
3 Thank barbara g
Robin M, Director at Brockwood Hall, responded to this review

Thank you so much for your detailed review and please immediately allow me to apologise that in a few too many areas we have completely failed to deliver. We are making some headway now with regards to the electrical supply in order that ALL hot tubs are able to work simultaneously without taking out the power not just at Brockwood.... More 

Newcastle upon Tyne, United Kingdom
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
2 of 5 stars Reviewed 2 weeks ago

We booked through Hoseasons for a 4 night break in the Eden Lodge. Firstly don't be fooled, we have stayed in many lodges around the UK and these are not traditional lodges, they are 70's chalets that have been partly refurbished to a reasonable standard. On arrival we were given our key and information by a very pleasant member of... More 

Helpful?
4 Thank osborne24
Robin M, Director at Brockwood Hall, responded to this review

It is quite apparent that we have not even come close to matching your expectations let alone exceeding them, which troubles us greatly as a team, because contrary to your personal view we both as a management team and a team as a whole take customer service extremely seriously as you will see from many of the comments on previous... More 

Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago via mobile

I have recently come back from staying at Brookwood Hall and it was one of the nicest places I have stayed in, in a long time! I stayed in the Scafell lodge and it was beautifully furnished, really clean and modern! It has a large fridge and freezer and the kitchen is fully stocked up. When we arrived we had... More 

Helpful?
1 Thank Steph D
Robin M, Director at Brockwood Hall, responded to this review

We are just so so grateful for what we see as a perfect score from you - all of us on team Brockwood are so very happy that we were able to provide you with such a wonderful break in what would appear all aspects. We were particularly pleased that you highlighted our wonderful beaches as well as it is... More 

Scotland, United Kingdom
Level Contributor
188 reviews
61 hotel reviews
common_n_hotel_reviews_1bd8 197 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We had booked our week in Brockwood Hall Lodges, through RCI Timeshare. The check-in procedure was very professional, seating us at a table in the bar, while one of the staff ran through everything with us. We arrived at 3.40pm, and the Lodge was ready. Comiston Lodge, with 3 bedrooms. We had received an e-mail from RCI a couple of... More 

Helpful?
1 Thank eleanola
Robin M, Director at Brockwood Hall, responded to this review

Thank you for taking so much of your time to provide us with such a detailed review of both your lodge as well as the resort in general, it certainly has given plenty of items for us to both review and action, particularly in housekeeping with regards to the kitchen equipment you were obviously lacking. In regards to the hot... More 

A TripAdvisor Member
5 of 5 stars Reviewed 4 weeks ago via mobile

We cannot praise this place enough! First of all we checked in early which was a unexpected bonus and the staff were very accommodating. The lodges I believe have had a recent refurbishment and was tastefully decorated. The hot tub was fab! (The only little thing is that the hot tub could do with a step as it is quite... More 

Helpful?
1 Thank A TripAdvisor Member
Robin M, Director at Brockwood Hall, responded to this review

Thank you so much for your review. You are quite right all the lodges have been recently refurbished and I am very glad that you appreciated the decoration. Thank you for your comment re the steps for your hot tub, you will be pleased to hear that we are making steps for all now - so they will certainly be... More 

Galashiels, United Kingdom
Level Contributor
3 reviews
5 of 5 stars Reviewed 4 weeks ago

Myself and my family stayed in Pine Lodge in May 2016 and it was delightful! The Lodge was clean, beautifully furnished, had all the crockery and cutlery we needed (including colanders, tin openers, etc) we were provided with washing up liquid, dishwash tablets, towels etc - they really have thought of everything! The beds were comfortable, and they provided a... More 

Helpful?
Thank Anna A
Robin M, Director at Brockwood Hall, responded to this review

On behalf of Team Brockwood - thank you !! We are delighted that you found everything to be as you wished both on site and with your unit and further you also had such a great week visiting some of the local attractions, the Zoo Safari is certainly a great attraction. We all look forward to welcoming you back very... More 

Yeovil, United Kingdom
Level Contributor
21 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed June 7, 2016

We had a very nice 4 day May break at Brockwood Hall staying in a Grizedale lodge. The Lodge was clean and spacious with a comfortable bed two showers rooms, sauna and outdoor hot tub.Decent local eateries were hard to find so for two evenings we ate in the on site restaurant and we were not disappointed at all both... More 

Helpful?
Thank GordyR06
Robin M, Director at Brockwood Hall, responded to this review

I am so pleased that the Brockwood Team were able to provide you with a super four day break - even with the 07.30 wake up call, please be assured that there will not be a repeat of that and thank you for bringing it to my attention! I am pleased you enjoyed our restaurant offering as well as enjoyed... More 

Level Contributor
10 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
4 of 5 stars Reviewed June 3, 2016

Had a lovely five days in the Grisedale lodge made even better by the glorious sunshine we have had. We all enjoyed use of the hottub with lovely views at any time of the day or night and hubby and son enjoyed the sauna. Lodge was very comfortable and roomy. Not loads to do but improvements are underway and will... More 

Helpful?
Thank Zanypanther72
Robin M, Director at Brockwood Hall, responded to this review

Thank you so very much for taking the time to review us so kindly and favourably, we as an entire team are so very pleased that you both enjoyed our hospitality as well as had a super family holiday. I will pass on your compliments to Gordon personally as well as to the team as a whole. We would love... More 

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Restaurant
  • Pool
  • Free Parking
  • Bar/Lounge
  • Spa
About the property
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Pool
  • Bar/Lounge
  • Hot Tub
  • Spa
Room types
  • Kitchenette
Services
  • Free Parking
  • Children Activities (Kid / Family Friendly)
Official Description (provided by the hotel)
Refurbished lodges for 2015! 32 self catering lodges nestled in the scenic but secretive Whicham Valley, with views opening out to the Irish Sea and the finest, freshest country air. Onsite facilities include lawns, indoor pool, kids play area, bike hire, beauty spa, nature trail, bar & diner.Situated close to the Lakes but far away enough to avoid the crowds.Come along and tour the best Cumbria has to offer while enjoying a relaxing break. ... more   less 

Additional Information about Brockwood Hall

Address: Whicham Valley, Millom LA18 5JS, England
Location: United Kingdom > England > Cumbria > Lake District > Millom
Price Range: $100 - $254 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Brockwood Hall 3*
Number of rooms: 32
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Also Known As:
Brockwood Hall Hotel Millom
Brockwood Hall Millom, England - Cumbria
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