Stopped off for lunch and to shelter from the rain , so had no expectations. Ordered the sirloin beef sandwich each and drinks . Food was beautiful and service fantastic. The staff were welcoming . The hotel itself is absolutely charming .Would visit again
Excellent old fashioned hotel. Clean smart and well organised. Lovely garden to sip a drink in. Evening meal was really tasty with good a selection. A full English breakfast as one would expect. Everything well cooked . Didn’t like being told to get our own tomato sauce (not her job) A lift would have helped too. If you read my other review I apologise it was the wrong hotel .
Charming hotel but a little worn around the edges. Food was Ok but Full English breakfast included frosen hash browns, grilled tomatoes that were shown the heat but not grilled. Quibbles, I know, bur really could be better.
Meals served in the restaurant for dinner were first-rate; good choice for breakfast. Meals served in the bar/lounge were OK, but of poorer value. "Classic double" room was comfortable, with a large bathroom, though the wardrobe was tiny for use by two people. Staff were friendly and attentive. Be aware that this is a "dog friendly" hotel - most owners were responsible, though one in particular left a constantly yapping dog in their room whilst they dined.
We came here for my 40th birthday and were a little put out upon arrival to be utterly dismissed by a rude girl on reception who said we were too early to check in - whilst I accept we were, we could have been welcomed into the bar whilst we waited, and/or you could have offered to store our luggage. Not a great start. When we finally did check in, we were asked what time we wanted breakfast and if there were any dietary requirements. I explained I was vegan, which was written down. In the morning, I explained to the waitress I was vegan and whilst offering soya milk for the coffee, she said there were no vegan options (i.e sausage) and that she would bring me what she had. This comprised of a small ramekin of beans, spinach, one tomato and some oily mushrooms. In all seriousness, being vegan in 2022 is not that unusual and not difficult to cater for. I'm unsure why my dietary requirements would be noted almost 24 hours in advance and yet nothing be provided/adjusted to reflect this. On the second day, a lady on the table next to us explained she was gluten free. Again, nothing was available for her. I'm not sure how it is possible for a fully functional kitchen to be unable to cater for a vegan or a coeliac. The price of these breakfasts should have been fully refunded. There was no apology, no attempt to assist the lady with things she could have eaten, just total acceptance that she had paid for a breakfast you couldn't cater for. This is really disappointing. I would urge you to be more inclusive.…
Our room was fabulous with gorgeous view over the countryside and lake. The breakfast and evening meal was first class as were the staff and would certainly come back. There are plenty of lovely walks for everyone. Steve and Cath
We booked for a Sunday Lunch which was £28.95 for 3 courses plus a sorbet after the starter. As the temperature was 27 deg plus I wore shorts and a decent collared shirt with shoes and socks. Upon arrival the receptionist said that the manager of the restaurant would not let me in as they like to keep up the standards for a meal. The receptionist appeared slightly scared of the lady manager of the restaurant. The receptionist said we could sit in the conservatory with my shorts and upon inspection it was over 30 deg - not good! I ended up going back to our cottage and changing into trousers. The restaurant was nice and air conditioned. However the food was not as good. The roast beef was excellent but the Yorkshire puddings were overdone and the vegetables under done. Just to mention that when I sat down my legs were under the tablecloth! I understand why not many people were there. Despite the holiday season the restaurant had 11 people only where I expect it seats at least 80. They need to change their rules for weather such as it was and also instead of advertising on the roadside banners Sunday lunch at £28.95 (which to be honest would put most people off) they need to reduce it and they might fill there very empty restaurant. So all in all not a great experience in food or customer service.…
Can't recommend this hotel enough! Clean and very spacious rooms Great food and wine selection But the best part of our stay was the wonderful staff. So helpful, friendly, polite and really made our stay so special- thank you. Will definitely be back
We arrived a couple of hours earlier than the 3 pm check in . Immediately the manager was speaking to house keeping and our room was ready early. We had lunch in the beautiful garden and the manager Dave came out with dog water bowl , dog biscuits , tennis ball and our menus !! What a fabulous welcome for us and our dog All staff were excellent and the food first class Room was immaculate Very good value Will be going again
We booked an over night stay, with dinner and breakfast to celebrate our birthdays, and we all enjoyed our stay. The rooms were on the small side, but there was plenty of space to sit and relax in the hotel and garden. The food, at both meals , was tasty and well prepared and the staff, particularly Cath and the restaurant team, were very friendly and helpful. We would definitely stay again if we return to the area