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Keswick CA12 5UY England
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Traveler (566)
Room & Suite (93)
Dining (68)
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What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Hand sanitizer available to guests & staff
  • Staff required to regularly wash hands
Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#5 of 6 hotels in Borrowdale
Location
4.7
Cleanliness
4.6
Service
4.4
Value
4.1
Nestled at the foot of Shepherd's Crag in the beautiful valley of Borrowdale, this 4-star hotel has a totally unique atmosphere enveloping the visitors from the moment they arrive. Built in 1866, the Borrowdale Hotel has an interesting history with the original 41 room bells, which, although no longer working, are still proudly displayed outside the reception area. The AA Rosette restaurant is very elegant and comfortable, which also boasts a superb walk-in wine cellar stocked with some very interesting bottles. During the day the lounge bar and conservatory are open for light lunches and afternoon teas and in the evening a splendid 5 course silver service dinner can be enjoyed in the AA Rosette restaurant with coffee and mints served in the lounges. The 40 cosy bedrooms come equipped with TV, telephone and hospitality tray. For those looking for dog friendly hotels, all of our bedrooms are dog friendly and are available for well-behaved dogs.
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Property amenities
Free parking
Free internet
Bar / lounge
Hiking
Board games / puzzles
Pets Allowed ( Dog / Pet Friendly )
Taxi service
Baggage storage
Parking
Wifi
Restaurant
Breakfast buffet
Breakfast in the room
Complimentary Instant Coffee
Kids' meals
Special diet menus
Newspaper
Non-smoking hotel
Outdoor furniture
Sun terrace
Dry cleaning
Laundry service
Ironing service
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Room features
Housekeeping
Room service
Flatscreen TV
Hair dryer
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Quiet
Romantic
Languages Spoken
English, French, Spanish, Hungarian and 2 more
1424Reviews17Q+A100Room tips
Traveler rating
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Time of year
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Popular mentions
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linda r wrote a review Yesterday
Newton Le Willows, United Kingdom12 contributions9 helpful votes
Stopped off for lunch and to shelter from the rain , so had no expectations. Ordered the sirloin beef sandwich each and drinks . Food was beautiful and service fantastic. The staff were welcoming . The hotel itself is absolutely charming .Would visit again
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Date of stay: October 2022Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Chrystine I wrote a review Yesterday
Rushden, United Kingdom172 contributions65 helpful votes
Excellent old fashioned hotel. Clean smart and well organised. Lovely garden to sip a drink in. Evening meal was really tasty with good a selection. A full English breakfast as one would expect. Everything well cooked . Didn’t like being told to get our own tomato sauce (not her job) A lift would have helped too. If you read my other review I apologise it was the wrong hotel .
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Date of stay: September 2022Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Veronica S wrote a review Sep 2022
2 contributions
Charming hotel but a little worn around the edges. Food was Ok but Full English breakfast included frosen hash browns, grilled tomatoes that were shown the heat but not grilled. Quibbles, I know, bur really could be better.
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Date of stay: September 2022
Location
Cleanliness
Service
Room Tip: Lots of stairs in main hotel (no lift). Pleasant staff.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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G457OHJohn wrote a review Sep 2022
Stockton-on-Tees, United Kingdom30 contributions8 helpful votes
Meals served in the restaurant for dinner were first-rate; good choice for breakfast. Meals served in the bar/lounge were OK, but of poorer value. "Classic double" room was comfortable, with a large bathroom, though the wardrobe was tiny for use by two people. Staff were friendly and attentive. Be aware that this is a "dog friendly" hotel - most owners were responsible, though one in particular left a constantly yapping dog in their room whilst they dined.
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Date of stay: September 2022
Value
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Becky H wrote a review Sep 2022
1 contribution1 helpful vote
We came here for my 40th birthday and were a little put out upon arrival to be utterly dismissed by a rude girl on reception who said we were too early to check in - whilst I accept we were, we could have been welcomed into the bar whilst we waited, and/or you could have offered to store our luggage. Not a great start. When we finally did check in, we were asked what time we wanted breakfast and if there were any dietary requirements. I explained I was vegan, which was written down. In the morning, I explained to the waitress I was vegan and whilst offering soya milk for the coffee, she said there were no vegan options (i.e sausage) and that she would bring me what she had. This comprised of a small ramekin of beans, spinach, one tomato and some oily mushrooms. In all seriousness, being vegan in 2022 is not that unusual and not difficult to cater for. I'm unsure why my dietary requirements would be noted almost 24 hours in advance and yet nothing be provided/adjusted to reflect this. On the second day, a lady on the table next to us explained she was gluten free. Again, nothing was available for her. I'm not sure how it is possible for a fully functional kitchen to be unable to cater for a vegan or a coeliac. The price of these breakfasts should have been fully refunded. There was no apology, no attempt to assist the lady with things she could have eaten, just total acceptance that she had paid for a breakfast you couldn't cater for. This is really disappointing. I would urge you to be more inclusive.
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Date of stay: September 2022Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Response from David Jones, General Manager at The Borrowdale Hotel
Responded 3 days ago
Dear Disappointed vegan, I am sorry that you were greeted in that manner, and it is certainly not a manner that we promote. We often have guests arrive earlier than the check in time but offer them the use of the bar and lounges. Again, if some of our guests ask us to hold their luggage, we do have a small area where we can accommodate suitcases or bags. I have asked the restaurant team who had on reflection given you wrong information. We do have an extensive vegetarian/vegan option. We also have a different evening menu which is available on request. Whilst there is no excuse for the short comings, I am disappointed that you did not ask to see a manager since there is always one available throughout the day. Again, I am sorry that you did not enjoy your stay. Yours sincerely George and Team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Stephen N wrote a review Aug 2022
Dalton-on-Tees, United Kingdom1 contribution
Our room was fabulous with gorgeous view over the countryside and lake. The breakfast and evening meal was first class as were the staff and would certainly come back. There are plenty of lovely walks for everyone. Steve and Cath
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Date of stay: August 2022
Value
Rooms
Service
Room Tip: Best views are the front of the hotel and very quiet. Cattle in field with lake behind
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from David Jones, General Manager at The Borrowdale Hotel
Responded 1 week ago
Dear W1262MAstephenn, Thank you for your very kind words about your stay at the hotel. I will be sure to pass your very kind words onto the rest of the team as they appreciate our guest's feedback. Kind regards George and Team.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Richard L wrote a review Aug 2022
Southampton, United Kingdom68 contributions38 helpful votes
We booked for a Sunday Lunch which was £28.95 for 3 courses plus a sorbet after the starter. As the temperature was 27 deg plus I wore shorts and a decent collared shirt with shoes and socks. Upon arrival the receptionist said that the manager of the restaurant would not let me in as they like to keep up the standards for a meal. The receptionist appeared slightly scared of the lady manager of the restaurant. The receptionist said we could sit in the conservatory with my shorts and upon inspection it was over 30 deg - not good! I ended up going back to our cottage and changing into trousers. The restaurant was nice and air conditioned. However the food was not as good. The roast beef was excellent but the Yorkshire puddings were overdone and the vegetables under done. Just to mention that when I sat down my legs were under the tablecloth! I understand why not many people were there. Despite the holiday season the restaurant had 11 people only where I expect it seats at least 80. They need to change their rules for weather such as it was and also instead of advertising on the roadside banners Sunday lunch at £28.95 (which to be honest would put most people off) they need to reduce it and they might fill there very empty restaurant. So all in all not a great experience in food or customer service.
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Date of stay: August 2022Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from David Jones, General Manager at The Borrowdale Hotel
Responded 1 week ago
Dear richardIP2100VJ, I thank you for your review about our Sunday Lunch. There is a policy that no shorts are to be worn in the restaurant. It is a dress code that is both on our website and above the restaurant door. Our guests that arrive with shorts, are offered the same menu in our popular conservatory. I am sorry that you did not enjoy your meal, however any items of the lunch you were not happy with, had they been brought to the attention of the waiting staff, would have been rectified. Kind regards George and Team.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Jayne B wrote a review Aug 2022
Hartlepool, United Kingdom15 contributions7 helpful votes
Can't recommend this hotel enough! Clean and very spacious rooms Great food and wine selection But the best part of our stay was the wonderful staff. So helpful, friendly, polite and really made our stay so special- thank you. Will definitely be back
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Date of stay: August 2022Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from David Jones, General Manager at The Borrowdale Hotel
Responded 1 week ago
Dear Jayne B, Thank you for your 5* review. We are delighted that you enjoyed all aspects of your stay at the hotel. We look forward to your next visit. Kind regards George and Team.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Christopher S wrote a review Jul 2022
3 contributions3 helpful votes
We arrived a couple of hours earlier than the 3 pm check in . Immediately the manager was speaking to house keeping and our room was ready early. We had lunch in the beautiful garden and the manager Dave came out with dog water bowl , dog biscuits , tennis ball and our menus !! What a fabulous welcome for us and our dog All staff were excellent and the food first class Room was immaculate Very good value Will be going again
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Date of stay: July 2022Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from David Jones, General Manager at The Borrowdale Hotel
Responded Aug 2, 2022
Christopher, thank you so much for recognising that here at The Borrowdale Hotel we adopt "a can do attitude" whether it be a earlier check in, treats for "mans best friend" or simply aiming to exceed our guests expectations. We look forward to welcoming you again.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Sandra K wrote a review Jul 2022
7 contributions
We booked an over night stay, with dinner and breakfast to celebrate our birthdays, and we all enjoyed our stay. The rooms were on the small side, but there was plenty of space to sit and relax in the hotel and garden. The food, at both meals , was tasty and well prepared and the staff, particularly Cath and the restaurant team, were very friendly and helpful. We would definitely stay again if we return to the area
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Date of stay: July 2022
Rooms
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from George Smith, Guest Services / Front Office at The Borrowdale Hotel
Responded Jul 23, 2022
We would like to thank you for your very kind review and are delighted to here that you would stay with us again, here at the Borrowdale Hotel. Kind regards, David A. Jones
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
$144 - $206 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
borrowdale hotel
LOCATION
United KingdomEnglandCumbriaLake DistrictKeswickBorrowdale
NUMBER OF ROOMS
40
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Frequently Asked Questions about The Borrowdale Hotel
Which popular attractions are close to The Borrowdale Hotel?
Nearby attractions include Alpacaly Ever After (2.4 miles), Derwentwater (3.1 miles), and Surprise View (0.7 miles).
What are some of the property amenities at The Borrowdale Hotel?
Some of the more popular amenities offered include an on-site restaurant, a lounge, and free parking.
What food & drink options are available at The Borrowdale Hotel?
Guests can enjoy an on-site restaurant, a lounge, and free instant coffee during their stay.
Is parking available at The Borrowdale Hotel?
Yes, free parking is available to guests.
What are some restaurants close to The Borrowdale Hotel?
Conveniently located restaurants include Panino Italiano, Derwent Walker Café Bar, and The Round.
Are any cleaning services offered at The Borrowdale Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at The Borrowdale Hotel?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Which languages are spoken by the staff at The Borrowdale Hotel?
The staff speaks multiple languages, including English, Spanish, French, Polish, Romanian, and Hungarian.
Are there any historical sites close to The Borrowdale Hotel?
Many travelers enjoy visiting Castlerigg Stone Circle (3.9 miles), Watendlath (1.5 miles), and Crosthwaite Parish Church (3.4 miles).
Does The Borrowdale Hotel have any great views?
Yes, guests often enjoy the mountain view available here.
Is The Borrowdale Hotel accessible?
Yes, it offers wheelchair access and reduced mobility rooms. For specific inquiries, we recommend calling ahead to confirm.