We both stopped in single rooms for 3 nights, myself in a premium and my daughter in a standard and both were excellently fitted out and comfortable, as always in a hotel the first job to turn off the central heating and open the windows. The staff handled the covid social distancing very well and all staff had face masks on at all times and it was clear that they regularly sanitized their hands between each visit to the kitchen. The weirdest thing is seeing a restaurant with unlaid out tables, but it works. Food was fantastic, we had the 4 course dinner every night and the quality was very good and service consistently smooth. Breakfast was equally as good and all served quite promptly. You did have to book times for both dinner and breakfast so they could organise socially distanced tables, we got times that suited us but some did seem to have quite late breakfasts which would have been a bind for us. Bar area and garden was nice place to relax in the afternoon and evening with great views of the fells. All in all a good few days in the Borrowdale Hotel. Thanks to all the staff.

We have stayed here a number of times over many years and the hotel has evolved to suit changing times and tastes, but has been successful at retaining the core elements of good accommodation, great food and hospitality. In a property of this age the bedrooms are smaller than you might find in a motel, but the building has so much character and in any event our room had been recently refurbished and was well presented with distant views across the valley and fells. The shower provided lashings of hot water and the bed was comfortable and squeak free. The menus were original and adventurous but based around traditional dishes with great quality ingredients well prepared and an excellent choice of both foods and wines. The staff were hospitable and helpful as always and there is a good blend of experienced staff such as Cathy and more recent recruits like Junelle both working in different parts of the hotel but with a helpful and straightforward approach to looking after guests. We hope the hotel can continue to recover and prosper and appreciate the efforts made to ensure guest and staff safety in these difficult times.

Stayed here for the first time last weekend. Booked a Prestige room which was larger with a big comfortable bed but we did rather expect to have a better view. We could see the lake if we leaned into the window and looked left - otherwise we overlooked the laundry! However this did not spoil our stay, the reception staff were so friendly as were most of the waiting staff. It must be so difficult having to clean rooms and wait tables wearing a hot mask so they are to be commended for still giving a great service. The food was delicious with a change of menu for both nights. Breakfast was served at the table but all the usual fayre was on offer. The eggs benedict was five star! we were fortunate to have lovely weather so the views and surroundings were stunning, our whole break was relaxing, peaceful and thoroughly enjoyable. The whole hotel felt safe, with our rooms fogged and sealed until our arrival, daily housekeeping was still in place but you could opt out if you wished. We walked along the lake into Keswick then caught the open top bus back later in the day - such fun and saved us the walk back! so would highly recommend this if you are not up for hiking or very long walks. The hotel is very dog friendly but this did not impact on other guests who did not have a four legged friends, so don't let it put you off. There is no doggy smell or hairs or barking at all. We will certainly be booking another break to the Borrowdale and thank the staff for still being so cheerful and helpful despite all the extra work and problems the current situation creates.