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Macdonald Portal Hotel, Golf and Spa

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Cobblers Cross Lane, Tarporley CW6 0DJ England
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Traveler (378)
Room & Suite (84)
Dining (25)

About

#2 of 4 hotels in Tarporley
Location
Cleanliness
Service
Value
GreenLeaders Silver level
Set within the heart of the Cheshire Countryside yet within easy access from the main motorways and towns, The Macdonald Portal Hotel,Golf and Spa is the perfect base to explore Cheshire and its many attractions and places of interest. Whether you are visiting for a pampering experience in the luxurious Spa, a round of golf on one of the two challenging golf courses or indeed a gourmet break enjoying the finest foods in 2 AA Rosette Ranulf Restaurant, Macdonald Portal Hotel, Golf & Spa has something to offer for the entire family. Portal is also the home of the first Lee Westwood Golf School in the UK and offers a combination of three golf courses and an onsite golf academy. The conference and banqueting facilities have hosted many a prestigious event and both the Castle and Waterstone Suites offer the most wonderful venue for the perfect wedding celebration. A venue for all occasions, the hotel offers 85 sumptuous bedrooms, a state of the art Health, Fitness and Beauty Spa which includes an 18 meter swimming pool, advanced Technogym equipment and a thermal suite with rock sauna, aroma steam bath, ice room and salt infusion sauna. Why not dine in our fine restaurant with its 2 AA rosettes and views across the Cheshire plains.
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Full view
Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Golf course
Business Center with Internet Access
Conference facilities
Parking
Wifi
Indoor pool
Heated pool
Fitness / spa locker rooms
Sauna
Restaurant
Breakfast buffet
Breakfast in the room
Complimentary instant cofffee
Banquet room
Meeting rooms
Spa
Facial treatments
Massage
Baggage storage
Gift shop
Newspaper
Non-smoking hotel
Sun terrace
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Shoeshine
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Room features
Room service
Safe
VIP room facilities
Flatscreen TV
Room types
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Park View
Great View
Languages Spoken
English, French, Latvian
2,392Reviews22Q+A100Room tips
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haleykelly83 wrote a review Nov 3
Greater Manchester, United Kingdom28 contributions3 helpful votes
We booked in on a spa break deal To start with the positives out treatments were before check in on arrival the receptionist was really helpful and let us check in early as our room was ready The spa treatment was lovely the staff were great and we really enjoyed it We didn’t use the pool as our time was hours after the treatment but it all looked nice We spent the afternoon in Taporley as we tried to get a drink at the bar but there was literally no staff anywhere.. on arrival back to the hotel about 4pm there was a large group of men between 25-30 of them all drinking together on the bar area.. we were pretty shocked to see this as tier 2 restrictions are in place We went back to the bar about 30 mins later the men were heavily drinking, the reception staff tried to tell them to sit apart but they moved for a few mins then back again The issue is they literally took all the staffs attention getting a drink was really hard as they were running about after them We went to the restaurant and I was pretty shocked by the standard of food, we ordered beef and lamb and they look identical and didn’t taste the best not what I’d expect from a 4 star hotel.. Previous other review were totally spot on about the food We eventually gave up on being served for a drink after and headed back to the room only be be kept up all Night by shouting and doors slamming Not such a relaxing weekend after all!
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Date of stay: November 2020Trip type: Traveled as a couple
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Sophie M wrote a review Oct 2020
2 contributions3 helpful votes
Even with allowances for covid restrictions/issues it was well below par. No jacuzzi, one sauna out of order, one not turned on so just a pool and one working steam room. 2/6 showers weren’t out of order and only 1 of those had hot water. Showers were dirty and dated and staff were absent or generally unhelpful. Treatments were good though. If you pay for a spa day you don’t expect this lack of facilities or quality.
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Date of stay: October 2020Trip type: Traveled as a couple
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worksopwench wrote a review Oct 2020
Worksop, United Kingdom49 contributions34 helpful votes
A party of 2 of us came here on 4th October 2020 for an overnight spa break we booked with spabreaks.com. It's in a beautiful location, the grounds and golf courses are beautiful and there are some fabulous views. We had booked a twin room, access to the pool on arrival, afternoon tea and our stay included dinner, bed, breakfast and spa treatments on the following morning. Pool area was very nice, no-one was in the pool when we were there, very clean and quite big. The sauna and ice room were closed, but this was due to the Covid19 precautions. After our swim we went to the bar area for our afternoon tea. The bar area was quite dirty, there were old food and crumbs down the sides of the arms on chairs and settees and dirt and food stuff on the floor, on the entrance to the bar there was an unsecured plastic strip on the floor that everyone kept tripping over. Service was very slow, despite there being very few customers, we had been told on check in to remain in our seats for Service and just raise our hand for attention. We did this several times and was completely ignored by the male serving staff, I had to shout to get his attention, as his head was permanently looking down. Afternoon Tea then arrived and it was very poor, we paid £27.50 for 2 of us and was absolutely not worth the money. Normal sliced bread, ham, tuna, cheese, egg sandwiches, the edges of the bread were crusty like it had been stood somewhere awhile. The scones were prepacked ones and the buns looked and tasted like they were frozen, with the scone came some cream and honey? I've never been presented with honey and cream for a scone? Needless to say we asked for jam and was presented with satchets of normal jam. It was very poor quality for the money. The male bar staff asked if everything had been OK, I said no it was a bit rubbish, he said nothing and walked off! Evening meal was a completely different story, lovely 3 course meal, beautifully cooked and the waiting staff were spot on, it was excellent thank you to all of them. Our room overlooked the car park, it was roomy, clean and the beds were super comfy and we had a great nights sleep. Some of the room needs attention and the picture shows a plug socket hanging off that looks dangerous to me! Breakfast was super disappointing, service was prompt, coffee was weak and horrible, I asked for a cooked breakfast, the quality of the products was poor, I was given bacon, sausage, beans, tomato and mushrooms with 2 white slices of toast, the food was overcooked and toast was cold. Substandard breakfast I would say. Onto the spa, this was beautiful, there was a fabulous calming relaxation room, the beauticians were fab and gave us some amazing treatments, completely worth the money and made up for the rubbish breakfast, thanks to the lovely girls in the Spa! Massively mixed bag of good and bad, we won't be going back.
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Date of stay: October 2020Trip type: Traveled with friends
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Jennie E wrote a review Oct 2020
30 contributions10 helpful votes
Booked a Spa Break for myself and my daughter for her 21st Birthday. Hotel is in a lovely setting, parking was ample. Covid measures in place and observed by guests and staff. We were told that we could check in at 2pm so I booked our treatments around that time so we could leave our cases in the room. On arrival we were told check in was 3pm and we had to take our cases down to the spa. When we went to the changing rooms half the lockers didn't work which then made us late for our first treatment and the staff had to come looking for us. Treatments were ok but nothing special, we had back massages and toe file and polish. Checked into our room which was a superior deluxe double double. Bathroom was a good size with a separate bath and shower. Room furniture looked a little tired. However, beds were extremely comfortable. We had a drink in the bar before getting ready for dinner. Evening meal was fantastic, service was great although wine was a bit pricey. We had an excellent nights sleep and went for breakfast at 9am which we were really looking forward to based on our evening experience in the restaurant. Breakfast was absolutely chaotic. We were given boxed cereals with milk. Only juice choice was Orange and we were not able to choose what cooked breakfast items we would like. We were just given a 'full' English breakfast which was or poor quality, plus toast arrived in a brown paper bag but the butter served with it came on a side plate. The toast was cold and soggy. It is understandable that a reduced menu would be served but I've stayed at other hotels where they offer you a choice of cooked items and juices rather than forcing you to have what they want to serve you. All in all this resort focuses on business travellers and golfers rather than the Spa. This meant that there was not a relaxing environment for two ladies, it felt more like a lads weekend away hotel. Would not recommend to any female friends.
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Date of stay: October 2020
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Jan wrote a review Oct 2020
4 contributions
Stayed in an upgraded room. The view was lovely and the grounds are very beautiful. The downside was that we did not receive the extras that we paid for, i.e. fresh fruit and bottled water in the room. Due to Covid 19, I can understand that they could not supply the fruit, but not the water, as we could freely buy bottled water from the bar, so what is the difference. Breakfast was tasty, but I am afraid Dinner was tasteless. I do not think I would go there again.
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Date of stay: September 2020Trip type: Traveled as a couple
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PRICE RANGE
$96 - $195 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
macdonald portal hotel, golf hotel tarporley, macdonald portal tarporley
LOCATION
United KingdomEnglandCheshireTarporley
NUMBER OF ROOMS
85
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Frequently Asked Questions about Macdonald Portal Hotel, Golf and Spa
What are some of the property amenities at Macdonald Portal Hotel, Golf and Spa?
Some of the more popular amenities offered include an indoor pool, free wifi, and an on-site restaurant.
What food & drink options are available at Macdonald Portal Hotel, Golf and Spa?
Guests can enjoy an on-site restaurant, a lounge, and free instant coffee during their stay.
Is parking available at Macdonald Portal Hotel, Golf and Spa?
Yes, free parking is available to guests.
What are some restaurants close to Macdonald Portal Hotel, Golf and Spa?
Conveniently located restaurants include Latte' Da, The Coast, and Little Tap.
Are there opportunities to exercise at Macdonald Portal Hotel, Golf and Spa?
Yes, guests have access to an indoor pool, a fitness center, and a sauna during their stay.
Is Macdonald Portal Hotel, Golf and Spa located near the city center?
Yes, it is 0.6 miles away from the center of Tarporley.
Are any cleaning services offered at Macdonald Portal Hotel, Golf and Spa?
Yes, dry cleaning and laundry service are offered to guests.
Does Macdonald Portal Hotel, Golf and Spa offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Macdonald Portal Hotel, Golf and Spa?
The staff speaks multiple languages, including English, French, and Latvian.
Are there any historical sites close to Macdonald Portal Hotel, Golf and Spa?
Many travelers enjoy visiting Bunbury Mill (3.1 miles) and Beeston Castle (3.1 miles).
Does Macdonald Portal Hotel, Golf and Spa have any great views?
Yes, guests often enjoy the park view available here.