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Macdonald Portal Hotel, Golf and Spa

Traveler (295)
Room & Suite (59)
Dining (11)
About
Location
Cleanliness
Service
Value
GreenLeaders Silver level
Set within the heart of the Cheshire Countryside yet within easy access from the main motorways and towns, The Macdonald Portal Hotel,Golf and Spa is the perfect base to explore Cheshire and its many attractions and places of interest. Whether you are visiting for a pampering experience in the luxurious Spa, a round of golf on one of the two challenging golf courses or indeed a gourmet break enjoying the finest foods in 2 AA Rosette Ranulf Restaurant, Macdonald Portal Hotel, Golf & Spa has something to offer for the entire family. Portal is also the home of the first Lee Westwood Golf School in the UK and offers a combination of three golf courses and an onsite golf academy. The conference and banqueting facilities have hosted many a prestigious event and both the Castle and Waterstone Suites offer the most wonderful venue for the perfect wedding celebration. A venue for all occasions, the hotel offers 85 sumptuous bedrooms, a state of the art Health, Fitness and Beauty Spa which includes an 18 meter swimming pool, advanced Technogym equipment and a thermal suite with rock sauna, aroma steam bath, ice room and salt infusion sauna. Why not dine in our fine restaurant with its 2 AA rosettes and views across the Cheshire plains.
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Property amenities
Pool
Restaurant
Fitness Center with Gym / Workout Room
Room Service
Free Parking
Bar/Lounge
Spa
Free High Speed Internet (WiFi)
Banquet Room
Business Center with Internet Access
Conference Facilities
Dry Cleaning
Golf course
Heated pool
Indoor pool
Laundry Service
Meeting Rooms
Multilingual Staff
Non-Smoking Hotel
Wheelchair access
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Room features
Accessible rooms
Non-Smoking Rooms
Suites
Good to know
HOTEL STYLE
Safe
Great View
HOTEL CLASS
Location
Full view
Contact
Cobblers Cross Lane, Tarporley CW6 0DJ England
Getting there
Chester Airport11 mi
Liverpool John Lennon Airport15 mi
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Reviews & more
2,187Reviews
350Photos
17Q+A
100Room tips
Traveler rating
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Popular mentions
The two star is for the fantastic breakfast with freshly cooked bread, a la carte menu and great size clean rooms. Straight from the get go it was a little stressful. Received a email to confirm times for our spa treatment as I booked a weekend away with my partner. They had
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What a wonderful way to start the New Year. My husband and me stayed in a really lovely suite and all of our needs were catered for. The food was excellent with plenty of choice. We also had a relaxing time in the Spa and pool. The most impressive thing about MacDonald hotels is
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Response from GMPortal, General Manager at Macdonald Portal Hotel, Golf and Spa
Responded 2 weeks ago
Dear Julie H Thanks so much for your fantastic 5 star review! I am delighted that you enjoyed your New Year celebrations with us and that our wonderful team looked after you throughout your time at Macdonald Portal. We have some fantastic offers available throughout the year which would be worth looking out for and I hope that we can welcome you back to us at some stage over 2019. Happy New Year to you both Kindest regards James Pownall
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I visited as part of a group of 9 for a birthday celebration and whilst we had a great weekend together, that was definitely to do with the company rather than the hotel. Out hotel experience was unfortunately disappointing at best. Check in was as expected, the staff were
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Response from GMPortal, General Manager at Macdonald Portal Hotel, Golf and Spa
Responded 2 weeks ago
Dear SarahwA7060VM Many thanks for taking the time to leave us a review following your recent Spa visit. I am very sorry that on this occasion, whilst there were clearly a number of areas that I am pleased to read you enojyed, there were also a number of elements of your stay that we did not deliver to your expectations. We have experienced a number of changes in personnel over the last six weeks at the hotel and I can only summise that this has led to you not being contacted further regarding the issues that you raised at our reception desk. If you would be so kind as to provide me with your contact details on gm.portal@macdonald-hotels.co.uk , I will be more than happy to contact you. I look forward to hearing from you Kindest regards James Pownall
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Wow what can I say, how nice this stay was we were greeted on Reception by a Young lady called Desi, So polite and friendly explained what to expect and the proceeding for the evening. there was a group of 4 of us Joining another table of four Desi came over in the evening and
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Response from GMPortal, General Manager at Macdonald Portal Hotel, Golf and Spa
Responded 2 weeks ago
Dear garyholloway1502 Wow, what can we say?! Thanks so much for the glittering review of your experience at our New Years Eve Gala dinner! :) I am delighted to read your feedback and in particular the recognition of our outstanding Front Office Manager, Desi, who will be over the moon to receive your comments. I am so glad that you enjoyed your evening and hope that we can indeed look forward to welcoming you back next month. Kindest Regards and Happy New Year from all of us James Pownall
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Arrived at hotel on 30 Dec to be greeted by a really pleasant receptionist, the receptionist explained the details of our stay and informed that the room would be ready at 2.30 ish, we went to bar lounge and had some lunch and we was about to go to the pool when the receptionist
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Response from GMPortal, General Manager at Macdonald Portal Hotel, Golf and Spa
Responded 2 weeks ago
Dear Alison e Thanks so much for the lovely review! I am delighted to read that our team looked after you well during your stay. I was particularly pleased to read your feedback on the evening meal and breakfast which it sound like we got spot on. I take your feedback on board regarding drinks prices and will ensure that your comments are considered at our next review of this area. I look forward to welcoming you back to Macdonald Portal on your return in the future. Kindest regards James Pownall
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All photosTravelerRoom & SuiteDining Pool & BeachBusiness Center & Event Rooms
Photo provided by managementMacdonald Portal Hotel, Golf and Spa
Signature King
grounds
Standard Double room
Balcony view from 304
Suite 304
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12345612
Hi the pool,saunas and gym area are all free to use. Not sure if you can use the relaxation room for free or whether its there for relaxing after or before treatment
0 votes
How much extra to use the spa facilities per person please
Hi Liz The pool and gym etc are included in the overnight rate for residents and day visitors. The relaxation areas within our spa area are only for use by our guests that book treatments with us on that day, a full price guide for these treatments is available on our website. Should you have any further questions, please do contact us directly at the hotel Kind regards The Portal team
0 votes
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Hi Claire. It is a foot treatment including- a foot soak,foot scrub, foot massage heated booties and a scalp massage. It's absolutely amazing! Hope that you enjoy! :)
1 vote
anyone been for new year eve's celebration?
No, and I don't know anyone who has - sorry.
1 vote
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1234
"lvl 2 floor is the ground lvl"
"Lovely view from rooms on 2nd floor. Room was large and comfortable."
"Bring your own dressing gown."
"Stay somewhere else"
"Not sure about that one"
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12345620
PRICE RANGE
$95 - $193 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
macdonald portal hotel, golf hotel tarporleymacdonald portal tarporley
LOCATION
United KingdomEnglandTarporley
NUMBER OF ROOMS
85
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