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Macdonald Portal Hotel, Golf and Spa

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Macdonald Portal Hotel, Golf and Spa
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1,579 Reviews from our TripAdvisor Community

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Showing 1,578: English reviews
Palma Mallorca
Level Contributor
38 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 60 helpful votes
1 of 5 stars Reviewed yesterday NEW

Service non existent, first room terrible with water leak and bad smells, changed room and that was fine, bar and restaurant service extremely slow, so slow it's frustrating, poorly trained staff. Golf courses very good, would play again but stop at a different hotel

Review collected in partnership with this hotel

Helpful?
Thank cheshirefred_11
Wigan
1 review
4 of 5 stars Reviewed yesterday NEW

This is a hotel I have been to before so I didn't think twice about taking my husband. The staff on reception where warm and welcoming and our room was nice too. The only fault I had with the room was the heat, it was one of the hottest days of the year but that's not the hotels fault. We... More 

Review collected in partnership with this hotel

Helpful?
Thank leni617
London, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed yesterday NEW

Bedrooms are nice, golf facilities are good. Public areas need a good cleaning, updating and decorating. Staff seem unprofessional - as if they are inexperienced and untrained rather than purposefully unhelpful.

Review collected in partnership with this hotel

Helpful?
Thank 444Danielle444
Walsall, United Kingdom
Level Contributor
4 reviews
5 of 5 stars Reviewed 2 days ago NEW

This was our annual golf weekend which we have been enjoying for over 25 years therefore the choice of location and facilities was vital to the success of a weekend for golfers and non golfers. Rooms were excellent. Beautifully furnished very clean and comfortable. Very quiet at night as well although the hotel was fully booked Food was wonderful and... More 

Helpful?
Thank Lynda A
Sheffield, United Kingdom
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

Perfect for a group golf holiday spoilt by the lack of staff resulting in dreadful service. Although we pre-bordered dinner and time we still waited nearly 1hr. for the starter. Bar drinks and snacks just as problematic.

Review collected in partnership with this hotel

Helpful?
Thank 1frodo2
Manchester, United Kingdom
1 review
4 of 5 stars Reviewed 2 days ago NEW

All facilities and staff were very good and brakfast had good choices! Spa and gym facilities were of a high standard The hotel is very popular with golfers and even busy there is plenty of space for parking/dining etc

Review collected in partnership with this hotel

Helpful?
Thank williamwW2429HK
Leeds
1 review
5 of 5 stars Reviewed 3 days ago NEW

A very nice hotel which is set in nice grounds. Staff were very helpful on arrival and welcoming. Upgraded on arrival to a superior room which was very spacious and had a nice balcony. The spa area is excellent albeit does not have a Jacuzzi. The staff were all very helpful and friendly throughout.

Review collected in partnership with this hotel

Helpful?
Thank R7800DRscottm
Lancaster
1 review
3 of 5 stars Reviewed 3 days ago NEW

Golf very good but hotel is expensive for drinks and snacks and food could do with improvement and quicker service in the restaurant as plates cold which effected the quality of the food. Ice cream served almost melted so where had the dish been since ice cream came from freezer!!!

Review collected in partnership with this hotel

Helpful?
Thank Z4292ORds
Lancaster
2 reviews
2 of 5 stars Reviewed 3 days ago NEW

At lunch time 5 of us ordered lamb only to be told there was no lamb available just before dinner. the waitress Emma was excellent but the meal was very average. Next day we ordered sandwiches for lunch which took 1 hour to arrive.

Review collected in partnership with this hotel

Helpful?
Thank Roger S
Greenford, United Kingdom
Level Contributor
84 reviews
47 hotel reviews
common_n_hotel_reviews_1bd8 69 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

I came here with my 2 daughters and grand-daughter. We had 2 rooms which was lovely. The grounds and hotel are both well kept. We had an evening meal in the restaurant which was tasty. The main problem was that they ran out of: vegetarian sausages, muffins and croissants. We did not go for breakfast late so I found it... More 

Helpful?
Thank SandraShakira
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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Free Parking
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
GreenLeadersSilver level
About the property
  • Wheelchair access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Golf course
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Business Center with Internet Access
  • Laundry Service
  • Banquet Room
  • Conference Facilities
Official Description (provided by the hotel)
Set within the heart of the Cheshire Countryside yet within easy access from the main motorways and towns, The Macdonald Portal Hotel,Golf and Spa is the perfect base to explore Cheshire and its many attractions and places of interest. Whether you are visiting for a pampering experience in the luxurious Spa, a round of golf on one of the two challenging golf courses or indeed a gourmet break enjoying the finest foods in 2 AA Rosette Ranulf Restaurant, Macdonald Portal Hotel, Golf & Spa has something to offer for the entire family. Portal is also the home of the first Lee Westwood Golf School in the UK and offers a combination of three golf courses and an onsite golf academy. The conference and banqueting facilities have hosted many a prestigious event and both the Castle and Waterstone Suites offer the most wonderful venue for the perfect wedding celebration. A venue for all occasions, the hotel offers 85 sumptuous bedrooms, a state of the art Health, Fitness and Beauty Spa which includes an 18 meter swimming pool, advanced Technogym equipment and a thermal suite with rock sauna, aroma steam bath, ice room and salt infusion sauna. Why not dine in our fine restaurant with its 2 AA rosettes and views across the Cheshire plains. ... more   less 

Additional Information about Macdonald Portal Hotel, Golf and Spa

Address: Cobblers Cross Lane, Tarporley CW6 0DJ, England
Location: United Kingdom > England > Cheshire > Tarporley
Price Range: $120 - $255 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Macdonald Portal Hotel, Golf and Spa 4*
Number of rooms: 85
Reservation Options:
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Also Known As:
Macdonald Portal Hotel, Golf Hotel Tarporley
Macdonald Portal Tarporley
Macdonald Portal Hotel, Golf And Spa Tarporley, Cheshire, UK
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