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Innkeeper's Lodge Sandbach Homes Chapel

3.0 of 5
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| The Bears Head, Brereton Green, Sandbach CW11 1RS, England
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151 Reviews from our TripAdvisor Community

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Wolverhampton, United Kingdom
2 reviews
2 of 5 stars Reviewed January 3, 2016

Spent two nights here over Christmas. Second day went for breakfast which was served in bar the day before and no staff around anywhere. No sign of breakfast, e.g. cereals etc so went back to room in outside block and packed. Went back to drop key off staff now on duty, I was asked if I wanted breakfast I refused... More 

Helpful?
Thank Wanderer19521952
Innkeepers_Lodge_01, Guest Relations Manager at Innkeeper's Lodge Sandbach Homes Chapel, responded to this review

We’re really sorry you feel you had a poor experience with us on your last visit. Your feedback is very important to us so thanks for taking the time to leave us a review. More 

Staffs UK
Level Contributor
81 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
3 of 5 stars Reviewed December 13, 2015

Well I say two halves, but I perhaps four quarters. Arrival was a bit odd. I'd never been, so as I came in , saw the car park and pulled in. I was a bit disconcerted about the rotten window frames on that part of the building I parked against though. What really got me at that point was trying... More 

Helpful?
Thank Fatwolf
Innkeepers_Lodge_01, Guest Relations Manager at Innkeeper's Lodge Sandbach Homes Chapel, responded to this review

Thanks for taking the time to leave a review. We really appreciate getting feedback from our guests as it means we can keep improving. More 

Stoke on Trent
Level Contributor
5 reviews
4 hotel reviews
1 of 5 stars Reviewed December 4, 2015

Today we decided to take the mother in law out for lunch (we have been going to this establishment for 30 plus years). After ordering drinks I asked for a tab as we were going to order food for lunch, then to my surprise the young man asked for a swipe of our payment card which has never ever been... More 

Helpful?
Thank ian_clowes11
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed December 3, 2015 via mobile

Lovely little old pub with modern accommodation attached. Nice stay here this week, the staff all seem friendly and the food is delicious. Room is clean to a high standard and cleaned every day to the same standard with fresh towels. I will admit that I got one of the 'short straw' rooms, I'm on the ground floor next to... More 

Helpful?
Thank Tomdonny
Scarborough, United Kingdom
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
1 of 5 stars Reviewed November 26, 2015 via mobile

We booked a room, so we could visit our daughter at Crewe uni. Also my partners birthday so we were looking forward to a night away as a treat! BIG MISTAKE! ! When we arrived, as I asked about wifi, I had a few emails to sort before we went out. We were assured that the wifi worked all over... More 

Helpful?
Thank LoCo73
Innkeepers_Lodge_01, Guest Relations Manager at Innkeeper's Lodge Sandbach Homes Chapel, responded to this review

Thanks for your review. We’re really sorry to hear you had a poor experience when you visited. Your feedback is really important to us and we’ll make sure the team sees your comments. More 

Edinburgh, United Kingdom
2 reviews
4 of 5 stars Reviewed October 19, 2015

Very attractive Inn, well presented with a great pub attached! Room very well appointed and comfortable - although bed fairly soft. However sound proofing between the rooms not so good - constant bathroom fans being turned turned off and on during the night and could even hear the snoring from the room next door!

Helpful?
Thank Jamie G
Wolverhampton, United Kingdom
Level Contributor
24 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 stars Reviewed October 18, 2015 via mobile

Have just come home after one night stay, what a wonderful place! Booked as a gift experience for my birthday. Our room was in the annexe building, spotlessly clean, nicely decorated , warm and inviting. The bed was so comfortable. Had a delicious meal in the restaurant which was faultless, lovely service and great value. Enjoyed the complimentary continental breakfast,... More 

Helpful?
Thank Slaj162
Innkeepers_Lodge_01, Guest Relations Manager at Innkeeper's Lodge Sandbach Homes Chapel, responded to this review

Thanks so much for your positive comments. We’ll make sure the team receives your great feedback. More 

Oxford, United Kingdom
Level Contributor
20 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed October 9, 2015

I booked this hotel as we were travelling north and wanted a stopover to break the journey. The cleanliness, price, staff food and the room were all exceptional. I cannot tell you how amazed I was. He room was large, spotless, plenty of hot water and overall you will not find better. I paid a few pounds more for the... More 

Helpful?
Thank 1964liz1964
Innkeepers_Lodge_01, Guest Relations Manager at Innkeeper's Lodge Sandbach Homes Chapel, responded to this review

It’s great to hear you enjoyed your experience with us. Thanks so much for sharing your feedback. More 

Level Contributor
43 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
3 of 5 stars Reviewed September 1, 2015

Myself, my sister & my wee girl (6) stayed here on Sunday night for one night on a whim, we fancied a night away and were doing some National Trust Sites about the area (Biddulph Gardens) - the room itself was fine, nice and clean, and the beds were comfy. Tea & Coffee making facilities were fine too. The corridor... More 

Helpful?
Thank Ionabrodie
Level Contributor
41 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
5 of 5 stars Reviewed August 30, 2015

We really enjoyed our one night stay here. We stayed in one of the outer cottages so we were not above the bar or restaurant and it was lovely and quiet. It was also nice to be able to come and go at any time without worrying that the main building would be locked. The room was quite small, however... More 

Helpful?
1 Thank Abigail I
Innkeepers_Lodge_01, Guest Relations Manager at Innkeeper's Lodge Sandbach Homes Chapel, responded to this review

Thank you for sharing your positive feedback, we’re really glad you enjoyed your visit. We’ll make sure we pass your comments on to the team. More 

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