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Holiday Inn Express Crewe

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Holiday Inn Express Crewe
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275 Reviews from our TripAdvisor Community

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Showing 266: English reviews
Birmingham, United Kingdom
Level Contributor
56 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Stayed here overnight on a week end coach break. As of all Holiday Inn Expresses , rooms are very modern and clean. But as usual for all of these hotels the food lets them down. There is only a choice of two evening meals which are a bit basic and the breakfast is as always watery scrambled egg, baked beans... More 

Helpful?
Thank jf40
CraigPearmain, Front Office Manager at Holiday Inn Express Crewe, responded to this review

Thank you so much for your review of our hotel, we value your feedback and i will pass your comments on to our General Manager, We hope you will visit us again. Sincerely, Matthew Senior Guest Service Manager More 

Kingston-upon-Hull, United Kingdom
Level Contributor
3 reviews
1 of 5 stars Reviewed June 15, 2016 via mobile

Stayed here Saturday night to attend BTCC at Oulton Park. Found reception staff unhelpful and both staircases and balcony were very dirty. Hotel is right next to a MacDonalds which had boy racers sat in car park peeping car horns until 2am. Then a group of drunks were outside from 4am until 5 ish making a racket. I am an... More 

Helpful?
Thank Neil C
CraigPearmain, Front Office Manager at Holiday Inn Express Crewe, responded to this review

Thank you for your review. We apologise that your recent stay did not meet your expectations. We appreciate your comments and will share these with our team so that we can continue to improve our services. We do hope to have the opportunity to welcome you back in the future, so that we can provide a better experience. Sincerely, Matthew... More 

Travelers are raving about these Crewe hotels

Milton Keynes, United Kingdom
Level Contributor
280 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 111 helpful votes
3 of 5 stars Reviewed June 7, 2016

Reception - very helpful and polite. Also gave good local information. Breakfast - standard Holiday Inn Express fare, not vey inspiring but fills a hole. Room, had a good modern shower room, the floor next to bed was very squeaky, window - the handle got stuck so I could not close it. After sales - left my phone charger in... More 

Helpful?
Thank Trainslag
CraigPearmain, Front Office Manager at Holiday Inn Express Crewe, responded to this review

Dear Guest Please feel free to contact me at dgm@hiexpresscrewe.co.uk so I can provide additional assistance. Kind Regards Alex Soden Senior Guest Service Manager More 

nottingham
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 stars Reviewed May 17, 2016

myself and wife stayed one night 14 th may traveled through travelstyle, the room perfect the staff friendly and polite, went for the evening meal what a catastropy. the tomato soup had lumps in the bottom of the dish. then i saw four trays of something of a burnt looking there was 2 of each lasagne and 2 of tuna... More 

Helpful?
Thank NottinghamTcat
CraigPearmain, General Manager at Holiday Inn Express Crewe, responded to this review

Thank you for your candid review. We apologize that your recent stay did not meet expectations. We appreciate your comments and will share these with our team so that we can continue to improve our services. We do hope to have the opportunity to welcome you back in the future, so that we can provide a better experience. Sincerely, Craig... More 

Level Contributor
40 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
5 of 5 stars Reviewed May 6, 2016 via mobile

I stayed here for one night with a friend and found the hotel to be very good. Staff were friendly and very willing to help. The room was clean and had all that we needed. The beds were comfortable and the bathroom was well laid out. We enjoyed the breakfast that was on offer and will definitely look to book... More 

Helpful?
Thank p7gym
CraigPearmain, Manager at Holiday Inn Express Crewe, responded to this review

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Matthew Senior Guest Service Manager Holiday Inn Express Crewe More 

Dover, United Kingdom
Level Contributor
12 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed April 30, 2016 via mobile

As I'm writing this the air conditioning which we had to ask them last night to sort out is making a dreadful noise. Last night no matter how hot it was set on it blew out cold air. Whilst trying to sit up in the bed, the bed slides away from the wall. It is also an uncomfortable bed. For... More 

Helpful?
Thank Amy H
CraigPearmain, Manager at Holiday Inn Express Crewe, responded to this review

Thank you for your feedback regarding your recent visit at our hotel and please accept our sincerest apologies for the disturbance you have experienced during your stay due to the room conditions. Rest assured that these issues will be looked into. We value your comments and welcome the opportunity to serve you again. Sincerely, Matthew Senior Guest Service Manager Holiday... More 

North Wales, United Kingdom
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed April 19, 2016

Vicky on reception did not appear to be interested and did not smile once while we were there. The beds were very uncomfortable, the room needed decorating, the handle on the window was very loose, there was a lot of noise most of the night with banging and people thumping around. Breakfast was okay although I could not have the... More 

Helpful?
Thank Y9738FYchrisw
CraigPearmain, Front Office Manager at Holiday Inn Express Crewe, responded to this review

Thank you for bringing this to our attention. We apologize for the inconveniences you faced during your stay, as that is not up to our normal standards. We will share your feedback with our staff and make the necessary changes. We hope you choose to stay with us again, so we can show you our true level of service. Sincerely,... More 

Level Contributor
32 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed April 14, 2016 via mobile

Stayed 3 nights on a business trip, on arrival was assigned a standard room, but no cold water. Kept waiting in the bar for 40 minutes while water issue sorted out (general problem, not just 1 room). Then assigned a different room that felt like an upgrade - as platinum, makes me wonder why no upgrade initially? Also, rooms on... More 

Helpful?
Thank Glen W
CraigPearmain, Front Office Manager at Holiday Inn Express Crewe, responded to this review

Thank you for your feedback regarding your recent visit at our hotel and please accept our sincerest apologies for the disturbance you have experienced during your stay. Rest assured that these issues will be looked into. We value your comments and welcome the opportunity to serve you again. Sincerely, Matthew Tse Senior Guest Service Manager Holiday Inn Express Crewe More 

Farnborough, United Kingdom
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed April 13, 2016

Hotel in need of a coat of paint .breakfast sufficient for your needs.room is insulated and cosy. Would return again .hight street is10 mins walk.station close by.plenty of leaflets on things to do. Hotel easy to find on main road.

Helpful?
Thank Howard E
CraigPearmain, Front Office Manager at Holiday Inn Express Crewe, responded to this review

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. You'll be happy to know that we are currently updating out interior adding that extra bit of life to it. We hope you will visit us again. Sincerely,... More 

Wolverhampton, United Kingdom
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed April 11, 2016

love the fact i didnt have to check out till 12, the bedrooms were great , tidy and i thought the bed was too soft turns out had best night sleep . me and my mate went out on the night to Nantwich to which trying to call a taxi was horrid where i couldnt get one till 1 am... More 

Helpful?
Thank Amy O
CraigPearmain, Guest Relations Manager at Holiday Inn Express Crewe, responded to this review

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Matthew Tse Senior Guest Service Manager Holiday Inn Express Crewe More 

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Amenities

Highlights
  • Bar/Lounge
  • Free Breakfast
  • Free Parking
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Breakfast
  • Meeting Rooms
  • Free Parking
  • Business Center with Internet Access
  • Multilingual Staff
Official Description (provided by the hotel)
The Holiday Inn Express Crewe, is an exciting addition to Crewe and the Holiday Inn Express chain. Located just a few minutes walk from the rail station, the hotel is perfect for guests travelling on business or guests looking to explore the beautiful Cheshire countryside and its many attractions; historic houses such as Tatton Park and Arley Hall, castles such as Beeston and Peckforton or explore the nearby cities of Chester, Liverpool and Manchester. ... more   less 

Additional Information about Holiday Inn Express Crewe

Address: Macon Way, Crewe CW1 6DR, England (Formerly Hotel Crewe)
Location: United Kingdom > England > Cheshire > Crewe
Price Range: $77 - $117 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Holiday Inn Express Crewe 3.5*
Number of rooms: 70
Reservation Options:
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Also Known As:
Holiday Inn Express Crewe Hotel Crewe
Ramada Crewe
Crewe Ramada
Holiday Inn Express Crewe England
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