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Crewe Hall

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#2 of 9 Hotels in Crewe
Certificate of Excellence
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Crewe Hall
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2,051 Reviews from our TripAdvisor Community

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Showing 2,038: English reviews
Portsmouth, United Kingdom
Reviewed December 27, 2014

I'll start with the only negative having stayed for Christmas with it cold wet and at times snowy what was missing was the chance to have a drink by a roaring fire. Don't get me wrong the bar in the new building is good but when you have such a great building it seems a shame not to make more...

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Thank Colin S
CreweHall, Operations Manager at Crewe Hall, responded to this review

Dear Colin S Thank you for your detailed review. I was truly delighted to read that you found the majority of your stay met with your expectations. Your detailed feedback is invaluable to us at it allows us to continually monitor and improve our levels of guest care. We look forward to welcoming you back to Crewe Hall in the...

Lincoln UK
Reviewed December 27, 2014

Stayed at Crewe Hall over the Christmas period and used it as base while visiting our grandchildren. This was our second visit to Crewe Hall and we stayed in the same room as we had occupied on our previous visit. We particularly like this room (a junior suit in the old house) for its large bathroom, separate bedroom and separate...

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2Thank Pugwash123
CreweHall, Operations Manager at Crewe Hall, responded to this review

Dear Pugwash123 Thank you for your review regarding your recent stay with us at Crewe Hall. It is always a delight to receive such positive feedback; my team will be delighted to hear that your stay met with your expectations and I'm sure you will have an equally great time during your next visit to QHotels. Thank you once again...

Rhyl
Reviewed December 26, 2014

We have just returned home from spending Xmas eve through to Boxing Day at the hotel and we had an extremely pleasant experience, the hotel is truly breathtaking, the history of the old hall is amazing, we stayed in the modern part of the hotel, the room was very spacious and also allowed us to take our pet dog. Staff...

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Thank lovethesun58
CreweHall, Operations Manager at Crewe Hall, responded to this review

Dear lovethesun58 Thank you for your review regarding your recent stay with us at Crewe Hall. I was delighted to read that all aspects of your stay met with your expectations and hope that you had a truly amazing Christmas. Thank you for such positive feedback, we look forward to welcoming you back to Crewe Hall and QHotels in the...

Chester, United Kingdom
Reviewed December 25, 2014

We have never stayed in this hotel, but we came here for Christmas day lunch. Normally we enjoy this occasion at Shrigley Hall, but as they were not entertaining this year we chose this location based on a few factors; Having been in the kitchens and met some of the chefs we know that the standards here would be high,...

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1Thank John O
CreweHall, Operations Manager at Crewe Hall, responded to this review

Dear John O Thank you for your detailed review. I am delighted that your Christmas Day experience with us met with your expectations. It was myself who greeted you on your arrival; however, what has delighted me most is that you found the entire experience to be of such a high standard. My team will be delighted to receive such...

Stafford, United Kingdom
Reviewed December 22, 2014

We stayed overnight whilst attending a work xmas meal and disco . Check-in was quick and efficient. As our room was already paid for, they only took a swipe of visa/debit cards if you wanted to be able to charge extras to your room. Our room (4003) was on the ground floor in the new part of the building. A...

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Thank StaffordJas
CreweHall, Operations Manager at Crewe Hall, responded to this review

Dear StaffordJas Thank you for your detailed review. I am delighted to hear that your stay met with your expectations. Your detailed feedback is truly invaluable to us as it allows us to continually improve our products and services. I hope to have the pleasure of welcoming you back to Crewe Hall in the near future. Kind Regards James Turner...

Reviewed December 21, 2014

Just returned from a spa break at Crewe Hall. Paid slightly more than we usually do at other Q hotels and wondered if it would be worth it - it most definitely was! A truly magnificent building, and though we stayed in the newer part (spacious rooms, lovely clean bathroom), the older building was a pleasure to wander around. Even...

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Thank 1z1z
CreweHall, Operations Manager at Crewe Hall, responded to this review

Dear1z1z Thank you for your recent review. I am truly delighted to hear that all aspects of your stay exceeded your expectations. We look forward to welcoming you back to Crewe Hall and QHotels in the near future. Kind Regards James Turner Operations Manager

Reviewed December 18, 2014

On Tuesday, my mum and sister should've been at Crewe Hall for a spa day- which was a present to my sister from her work when she went on maternity leave a year ago. She was unable to fit it in before my nephew was born, and scheduled it as a treat before returning to work over the next few...

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8Thank HannahEWilliams
CreweHall, Operations Manager at Crewe Hall, responded to this review

Dear HannahEWilliams Thank you for your recent review. I am most disappointed to read that your enquiry was not handled to your satisfaction. I would be grateful if you could contact me directly at Crewe Hall to discuss this matter in further detail. Kind Regards James Turner Operations Manager

Droitwich, United Kingdom
Reviewed December 13, 2014 via mobile

The great Hall is a delight to see, but if your given a room in the 4000 range it will take you two mins to walk through the grandiose building on your way to the modern wing where you might aswell be in a premier Inn where at least they guarantee a good night's sleep. It's 2am here and for...

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2Thank paul m
CreweHall, Operations Manager at Crewe Hall, responded to this review

Dear paul m Thank you for your review regarding your stay with us at Crewe Hall. Please accept my sincere apologies that we did not meet your expectations on this occasion. I have shared your feedback with my management team so that they may investigate in further detail. Although I do understand your comments regarding the difference between the old...

Belfast, United Kingdom
Reviewed December 13, 2014

While the setting is excellent and the old stately home aspect is very grand I expected a bit more from the overall service. We had bar staff who were too young and inexperienced and who could not handle a large crowd at the bar nor could they pour a decent pint of Guinness ! It was also extremely disappointing, after...

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Thank 443paddy
CreweHall, Operations Manager at Crewe Hall, responded to this review

Dear 443paddy Thank you for your review. Please accept my sincere apologies that we did not meet your expectations on this occasion. I have shared your comments with my Bars and Lounge Manager so that he may investigate in further detail with his team. Your feedback is invaluable to us as it allows us to continually monitor and improve our...

Shropshire
Reviewed December 11, 2014

Attended Crewe hall today for a spa break with my mum. I used the groupon voucher. On arrival I'd booked us in for the festive afternoon tea...... One word AMAZING!!!! Fantastic staff and service and full even so taking half the cakes home with us. Followed by afternoon tea we headed to the spa... Again greeted by kind, helpful staff...

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Thank Emma0706
CreweHall, Operations Manager at Crewe Hall, responded to this review

Dear Emma0706 Thak you for your review. I am delighted that you had a great experience with us at Crewe Hall and look forward to welcoming you back in the near future. Kind regards James Turner Operations Manager

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Amenities

Highlights
  • Room Service
  • Free Parking
  • Bar/Lounge
  • Pool
  • Restaurant
  • Spa
  • Fitness Center with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Bar/Lounge
  • Pool
  • Restaurant
  • Spa
  • Hot Tub
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Business Center with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
A superb 17th century hotel located in Crewe in Cheshire. This Grade I listed building has been attracting refined guests since the 17th century, including our current monarch Queen Elizabeth II. This hotel is a fine mix of historic Jacobean and sharp 21st century architecture. The magnificent history oozes throughout the hotel from exquisite marble fireplaces to stained glass windows. Yet the contemporary edge of Crewe Hall can be found throughout the hotel from the revolving bar in the brasserie to the state-of-the-art leisure club. The hotel has 117 spacious, comfortable bedrooms, some are located in the historic old building but majority can be found in the new contemporary wing. Just minutes from the M6 motorway, Crewe Hall is only 24 miles from Chester’s sights and shops and close to Liverpool and Manchester.Crewe Hall is home to a modern conference and events centre. It is very impressive with both it's facilities and service that we offer you. Modern facilities, free Wi-Fi, extensive grounds and a meetings package that gives you total piece of mind, whether you’re brainstorming with the team or delivering an important message, Crewe Hall makes meetings easy. ... more   less 

Additional Information about Crewe Hall

Address: Crewe Hall Weston Road, Crewe CW1 6UA, England
Location: United Kingdom > England > Cheshire > Crewe
Price Range: $94 - $217 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Crewe Hall 4*
Number of rooms: 117
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Also Known As:
Crewe Hall Hotel Crewe
Hall Hotel Crewe
Crewe Hall England
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Questions & Answers

Here's what travelers have asked, with answers from Crewe Hall staff and other travelers.
28 questions
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Questions? Get answers from Crewe Hall staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“West wing room 4132 VIQ great room!”
 of 5 bubbles JaxBedfo, 2 weeks ago | Read review
“Afternoon Tea”
 of 5 bubbles ChrisySixx, 2 weeks ago | Read review
“Q VIP - worth the extra £”
 of 5 bubbles fionaf367, 2 weeks ago | Read review
“We stayed in 4132 which was very quiet, luxiourous and close to the spa!”
 of 5 bubbles Girl36, 3 weeks ago | Read review
“Worth paying for a room in the Old Hall ... fabulous character”
 of 5 bubbles bpavison, 3 weeks ago | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question